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Brothers PetsVet Near MeNew MexicoDoña Ana CountySanta TeresaVet in Country Club RoadSouthwest Animal Care Complex
Southwest Animal Care Complex ico

Southwest Animal Care Complex

1111 Country Club Rd, Santa Teresa, NM 88008, USA

4.0
A very disappointing breakdown in communication and judgment.I’ve been bringing my dog to daycare since he was under a year old (he'll be two this week) and we’ve been attending this facility for a few months. Until now, the experience had been fine, nothing exceptional, but no issues either.When I dropped him off this morning (June 30), I was handed a report card from three days earlier. According to the write-up, my dog was “malicious,” ignored staff commands, and “assaulted” another dog—with “no remorse.” 🙄 It read like something you'd submit to Animal Control, not a daycare update.The employee 'explaining' the write up was no better. Could not answer basic questions about what allegedly happened. Gimme a break.There was no call, no warning, no staff name—just a paper slip and some dramatic phrasing.I started to drive home but turned around and picked him up, because at that point, the trust was gone. While waiting, Julie pulled me aside, and acknowledged the situation wasn’t handled properly. She was professional, and I appreciated that but it doesn’t excuse the rest.What makes this even more confusing is that his initial assessment months ago raved about how well he got along with staff and other dogs. Now he’s suddenly the schoolyard bully?A message was left for the manager, but I never heard back.For a high-volume daycare charging premium rates, I expected better communication, oversight, and judgment. We won’t be returning. - Benjamin Prat
Southwest Animal Care Complex Overview Intro Photos Location Reviews

Southwest Animal Care Complex Introduce

Introduction / Overview: Your Trusted Partner for Pet Health in New Mexico

For pet owners across New Mexico, ensuring the health, happiness, and well-being of their animal companions is a top priority. In the vibrant community of Santa Teresa, locals are fortunate to have access to a dedicated facility that offers more than just standard veterinary services: the **Southwest Animal Care Complex**. This establishment is designed to be a comprehensive resource for all your pet's needs, providing a holistic approach to animal care. From routine check-ups and preventative medicine to specialized treatments and even engaging daycare options, Southwest Animal Care Complex aims to be a one-stop solution for your beloved "fur babies." Their commitment extends beyond medical treatment, focusing on creating a supportive environment where pets can thrive and owners can feel confident about the care their animals receive. Located conveniently within the New Mexico region, particularly for those in and around Santa Teresa, the Complex prides itself on delivering professional and compassionate service. Their mission is to build lasting relationships with both pets and their owners, fostering a community where animal welfare is paramount. Whether you’re a long-time resident or new to the area, Southwest Animal Care Complex invites you to experience their unique blend of expertise, dedication, and care.

Location and Accessibility: Easily Reachable in Santa Teresa, NM

The **Southwest Animal Care Complex** is strategically located at **1111 Country Club Rd, Santa Teresa, NM 88008, USA**. This address places the facility in a convenient and accessible part of Santa Teresa, making it an easy destination for pet owners throughout the local area and even from surrounding communities in New Mexico. The choice of a Country Club Road address often suggests a location that is both central enough for easy access but also offers a potentially quieter environment, which can be beneficial for pets who might be anxious about vet visits. For those driving, the facility's location provides straightforward access from various routes within Santa Teresa, minimizing travel time and making appointments more manageable. While specific public transportation options would depend on local Santa Teresa transit services, the general area typically accommodates personal vehicle travel. The ease of access is a significant advantage for pet owners who may need to make frequent visits for daycare, boarding, or ongoing medical treatments. The Southwest Animal Care Complex’s location is thoughtfully chosen to serve the New Mexico community efficiently, ensuring that quality veterinary care and associated pet services are always within reach for local residents and their animal companions.

Services Offered: A Comprehensive Approach to Pet Wellness and Care

The **Southwest Animal Care Complex** aims to provide a wide array of services designed to meet the multifaceted needs of pets and their owners in New Mexico. Their goal is to be a comprehensive resource, ensuring that pets receive not only top-tier medical care but also opportunities for social engagement and comfortable stays when owners are away. The services offered reflect a commitment to integrated animal care. Here's a detailed look at what you can expect:

  • Veterinary Medical Services: This is the core of their offerings, encompassing general health check-ups, preventative vaccinations, parasite control, and the diagnosis and treatment of various illnesses and injuries. They likely handle common pet ailments and offer medical advice to keep your pet healthy.
  • Doggy Daycare: A standout service mentioned in customer feedback, the doggy daycare program is designed to provide active dogs with a stimulating and tiring environment. This includes supervised play, social interaction with other dogs, and ample exercise, which is crucial for the physical and mental well-being of energetic pets. It helps prevent boredom and destructive behaviors at home.
  • Pet Boarding: For pet owners who need to travel or be away from home, the Southwest Animal Care Complex offers boarding services. This provides a safe, comfortable, and supervised environment for pets, ensuring they are well-cared for, fed, and receive attention while their owners are away. This can be a vital service for many New Mexico families.
  • Grooming Services (Likely): While not explicitly detailed, facilities that offer comprehensive care often include grooming services. This would involve bathing, hair trims, nail clipping, and ear cleaning, contributing to a pet's overall hygiene and comfort.
  • Emergency Care (Potentially): As a "Complex," it's possible they offer some level of urgent or emergency care, or at least guidance on what to do in an emergency and referrals to specialized emergency clinics if necessary.
  • Nutritional Counseling: Often included in comprehensive veterinary care, this service provides advice on appropriate diets for pets based on their age, breed, activity level, and any specific health conditions.
  • Behavioral Advice: Given the doggy daycare, the staff likely has experience with pet behavior and can offer basic advice or refer to specialists for more complex behavioral issues.
  • Dental Care (Likely): Routine dental examinations, cleanings, and possibly extractions are standard components of good veterinary practice, crucial for preventing periodontal disease and other health issues.
  • Surgical Procedures (Likely): Common surgeries such as spaying, neutering, and minor soft tissue surgeries are typically offered in a full-service veterinary complex.

Features / Highlights: What Makes Southwest Animal Care Complex Stand Out

The **Southwest Animal Care Complex** has several key features and highlights that contribute to its standing as a valuable resource for pet owners in New Mexico. These aspects address both the practical needs of pet care and the emotional considerations of entrusting a beloved animal to a facility. Based on the provided information, here’s what makes them notable:

  • "One-Stop" Pet Care Solution: A significant highlight is their comprehensive service model. As one customer aptly put it, it's a "one stop for your fur babies." This convenience means pet owners can access veterinary medical care, engaging doggy daycare, and reliable boarding all under one roof. This integrated approach saves time and simplifies pet management for busy New Mexico families.
  • High Energy Outlet for Active Dogs: Their doggy daycare program is specifically praised for its ability to "tire out" active dogs. For pet owners with high-energy breeds or individuals, this feature is invaluable, ensuring their dogs get the necessary physical and mental stimulation, leading to better behavior and overall well-being at home.
  • Dedicated and Courteous Staff: Multiple reviews commend the staff for being "ABSOLUTELY amazing and courteous," "always friendly and welcoming." This positive human interaction is crucial in creating a comforting experience for both pets and their owners, especially during what can sometimes be stressful veterinary visits or drop-offs.
  • Emphasis on Pet Safety and Attention: Customers appreciate the peace of mind knowing their pets are "safe and getting the attention needed" from the moment they are dropped off until pick-up. This focus on supervision and care is vital for services like daycare and boarding.
  • Strong Customer Loyalty: The sentiment "I can’t imagine taking them anywhere else" from a customer who brings three dogs for all services speaks volumes about the trust and satisfaction the Complex has built within the local community. This indicates a high level of customer retention and positive word-of-mouth.
  • Commitment to Animal Well-being: The overall impression is that the Complex is genuinely committed to the well-being of the animals in their care, striving to provide environments where pets are not just medically treated but also happy and engaged.

Contact Information: Connect with Southwest Animal Care Complex

For pet owners in Santa Teresa, New Mexico, and the surrounding areas, connecting with the **Southwest Animal Care Complex** is straightforward. Whether you need to schedule a veterinary appointment, inquire about their doggy daycare services, book boarding, or have general questions, their team is ready to assist you. Here’s how you can reach them directly:

Address: 1111 Country Club Rd, Santa Teresa, NM 88008, USA

Phone: (575) 589-4417

Mobile Phone: +1 575-589-4417

It is always recommended to call during their regular business hours for the quickest response and to get detailed information specific to your pet's needs. The friendly staff will be able to guide you through their services, provide details on pricing, help you schedule visits, and answer any questions you may have regarding their facilities or care protocols. For specific questions about a pet's health condition or to discuss a particular incident, calling is the most effective way to ensure you receive timely and personalized attention from their professional team.

Conclusion: Why Southwest Animal Care Complex is Perfect for New Mexico Locals

For pet owners throughout New Mexico, particularly those in and around Santa Teresa, the **Southwest Animal Care Complex** represents an exceptional and highly suitable choice for all their animal care needs. Its strategic location at 1111 Country Club Rd offers convenient access, making it easy for locals to drop off and pick up their pets for various services without extensive travel. However, what truly makes this facility stand out as an ideal fit for the community is its comprehensive, multi-faceted approach to pet well-being. The ability to access routine veterinary care, engaging doggy daycare for active companions, and reliable, safe boarding under one roof provides unparalleled convenience and peace of mind for busy New Mexico families. This "one-stop shop" model simplifies pet management, ensuring consistent care and reducing the logistical challenges of coordinating different services at multiple locations. While, as with any high-volume service, occasional communication issues can arise, the overall positive sentiment from long-term clients, highlighting the "ABSOLUTELY amazing and courteous" staff and the safe, attentive environment, underscores a strong commitment to animal welfare and customer satisfaction. For locals seeking a dedicated, professional, and genuinely caring partner for their pets' health, happiness, and overall well-being, the Southwest Animal Care Complex offers a compelling and trusted solution, making it an invaluable asset to the New Mexico pet-owning community.

Southwest Animal Care Complex Photos

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Southwest Animal Care Complex Location

Southwest Animal Care Complex

1111 Country Club Rd, Santa Teresa, NM 88008, USA

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