Staten Island Animal Hospital Introduce
For pet owners on Staten Island, New York, finding a veterinary practice that offers a comprehensive suite of services under one roof is a significant convenience. Staten Island Animal Hospital stands out as a multifaceted animal care center that goes beyond standard veterinary medicine. Located on Willowbrook Road, this hospital provides a wide array of services for dogs, cats, and even more unique pets like birds and exotic animals. This article will serve as an in-depth guide to this valuable local resource, highlighting its commitment to advanced medical care, compassionate support, and a holistic approach to pet health.
The team at Staten Island Animal Hospital understands that the relationship between a person and their pet is a special one. They are dedicated to providing not just medical treatment but also genuine care and support for the entire pet family. As noted by many clients, the staff, including doctors and technicians, are known for their knowledge and a warm, friendly demeanor. This combination of professional expertise and heartfelt compassion creates a comforting environment for pets who may be nervous about a vet visit, and for owners who are concerned about their animal's well-being.
From routine check-ups and preventative care to emergency services and specialized treatments like chiropractic and acupuncture, Staten Island Animal Hospital is equipped to handle a variety of needs. They also offer on-site grooming and boarding services, making them a true one-stop destination for your pet's health and wellness. In the following sections, we will explore the specific services they offer, their convenient location and accessibility, and the key features that make them a highly recommended choice for pet owners across New York.
Staten Island Animal Hospital is conveniently located at 640 Willowbrook Rd, Staten Island, NY 10314, USA. This central location makes it easily accessible for residents throughout the borough and beyond. While street parking can sometimes be a challenge in a city, the hospital provides a wheelchair-accessible car park, which is a great convenience for all clients.
The hospital is committed to providing an accessible and welcoming environment. They feature a wheelchair-accessible car park and a toilet, ensuring that individuals with mobility challenges can comfortably bring their pets for care. To ensure efficient and timely service for all patients, appointments are recommended. This helps to manage the flow of clients and allows the staff to dedicate their full attention to each animal. The facility itself is often noted for its cleanliness and professional atmosphere, which contributes to a positive experience for both pets and their owners.
Staten Island Animal Hospital offers an extensive and diverse range of services, catering to a wide variety of animals and their specific needs.
- Comprehensive Veterinary Medicine: This includes primary care, physical exams, sick exams, and advanced diagnostic procedures like imaging, blood tests, and laboratory services.
- Specialized Animal Care: A significant feature is their expertise in caring for birds, exotic animals, and pocket pets, in addition to the traditional care for dogs and cats.
- Surgical Services: They perform a variety of medical and surgical services, from routine procedures to advanced surgical care, including for bone and joint support.
- Dental Care: They provide comprehensive pet dental care, from routine cleaning to more complex procedures.
- Preventative Health: Services include vaccinations, heartworm prevention, and flea & tick prevention to keep your pet healthy year-round.
- Alternative and Integrative Medicine: The hospital offers alternative therapies such as chiropractic treatment and veterinary acupuncture, providing a holistic approach to pain management and overall wellness.
- Emergency and Urgent Care: The hospital is equipped to provide critical and emergency care, offering peace of mind to pet owners in urgent situations.
- Pet Boarding and Grooming: They offer indoor boarding for both cats and dogs, as well as grooming services including dog bathing, blow dry, and ear cleaning.
- Pet Counseling and Support: They provide nutritional counseling, behavior support, and pet loss support to help pet owners through every stage of their pet's life.
- Pharmacy Services: The hospital has a stocked pharmacy and offers prescription refills and home delivery for added convenience.
Several key features set Staten Island Animal Hospital apart as a top choice for pet owners in New York.
- Exceptional Staff: Customers consistently praise the staff, including Dr. Hendawy, for being fantastic, knowledgeable, and caring. The team is known for their warm and welcoming demeanor, and for treating pets with genuine love and kindness.
- Comprehensive Care: The wide range of services, including specialized care for birds and exotic animals, makes this a truly versatile clinic that can serve the diverse needs of the New York pet-owning community.
- Holistic Approach: The inclusion of alternative therapies like acupuncture and chiropractic care, as well as a focus on nutrition and behavior support, shows a commitment to a holistic, well-rounded approach to pet health.
- Reasonable Costs: A client noted that the costs are reasonable and that the staff does not push unnecessary testing, which is a significant factor for many pet owners.
- Convenient Services: With on-site boarding and grooming, pet owners can take care of multiple needs in one location, saving time and effort.
- Strong Client Relationships: The hospital is known for building strong relationships with its clients, with staff members being described as extremely knowledgeable and caring.
For appointments, questions about services, or to learn more, you can contact the Staten Island Animal Hospital at:
Address: 640 Willowbrook Rd, Staten Island, NY 10314, USA
Phone: (718) 698-1400
Mobile Phone: +1 718-698-1400
Appointments are recommended to ensure prompt service and personalized attention.
For Staten Island residents, choosing Staten Island Animal Hospital is an investment in comprehensive, compassionate, and convenient care for their pets. The feedback from real customers speaks volumes about the quality of the practice. Clients describe the staff as "super friendly" and "super warming," and highlight the clean and professional environment. Dr. Hendawy is specifically praised for his fantastic and caring approach, and for his ability to provide clear explanations and answers to pet owners' concerns. The fact that the hospital doesn’t push unnecessary tests is a major plus, as it shows a commitment to ethical and client-focused care.
Beyond the excellent medical care, the hospital’s diverse offerings are what truly make it stand out. From handling emergency situations and chronic conditions like arthritis to providing services for birds and exotics, they are equipped to handle a broad spectrum of needs. The added convenience of on-site boarding and grooming services means you can rely on a single trusted location for almost all your pet's needs. The personal touches, like the goodie bag for a kitten's first wellness visit, show a genuine commitment to making the experience positive for both the pet and the owner. Ultimately, Staten Island Animal Hospital is a great choice for New York pet owners looking for a practice that combines professional expertise, a wide range of services, and a truly compassionate approach.
Staten Island Animal Hospital Services
Veterinarian
- Birds
- Exotic animals
- Advanced Diagnostic
- Advanced Diagnostic Procedures
- Alternative Medicine
- Alternative Therapies
- Animal Hospital
- Arthritis & Pain
- Avian And Exotics
- Behavior Support
- Boarding & Grooming
- Bone & Joint Support
- Canine And Feline Diabetes
- Canine Respiratory Illness
- Caring For Pets
- Chiropractic Treatment
- Client Care Services
- Compassionate Care
- Critical And Emergency Care
- Dental Care
- Diabetes Care
- Diagnosis And Treatment
- Diagnostic Procedures
- Diets Supplements
- Ear Care
- Emergency Care
- Extended Stay Boarding
- Eye Care
- Flea & Tick Prevention For Cats & Dogs
- Free Shipping
- Health Care
- Heartworm Prevention
- Heartworm Prevention For Dogs And Cats
- Heartworm Prevention Medications
- Holistic Medicine
- Home Delivery
- Indoor Boarding
- Integrative Medicine
- Management Consulting
- Medical And Surgical
- Medical And Surgical Services
- Medication Medication
- Medicine And Surgery
- Medicine Therapies
- Order Refills
- Pain Medication
- Pet Adoption
- Pet Cancercare
- Pet Counseling
- Pet Food
- Pet Health
- Pet Health Care
- Pet Loss Support
- Pet's Records
- Pets Program
- Pharmacy Services
- Physical Exam
- Pocket Pets
- Prescription Diet
- Prescription Refills
- Prevention Treatment
- Primary Care
- Sick Exam
- Skin Care
- Specialty Care
- Stocked Pharmacy
- Therapeutic Diets
- Urgent Care
- Urinary Care
- Veterinarian Support
- Veterinary Acupuncturist
- Veterinary Medical Services
- Veterinary Medicine
- Weight Management
- Weight Management Program
- Wound Care
Pet boarding service
- Cat boarding
- Dog boarding
- Dog grooming
- Other pet boarding
- Other pet grooming
Pet Groomer
- Dog bathing and blow dry
- Dog ear cleaning
- Dog flea and tick treatment
Staten Island Animal Hospital Details
Accessibility
- Wheelchair-accessible car park
Amenities
- Toilet
Planning
- Appointments recommended
Staten Island Animal Hospital Photos










Staten Island Animal Hospital Location
Staten Island Animal Hospital
640 Willowbrook Rd, Staten Island, NY 10314, USA
Staten Island Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1**update** been here a few times now and so far it's a wonderful experience. Dr. Hendawy is fantastic and super warming.Visited here for my kitten's first wellness visit and we had a good experience. Had concerns and the doctor helped provide explanations and answers for me. We even got a goodie bag filled with some toys and a food can cover.They also offer nice pet grooming.The front staff is super friendly and they care about the patients (pets). It's also a very clean feeling. This place will become our main vet for my kittens.
August 04 · Jonathan (Flavor Wanderer)I have a Dog that needs a ton of care and the staff especially (Stephanie) and Dr. Hendway have been extremely knowledgeable and caring. The wait time is not bad, they don’t push testing and the cost is reasonable. I would definitely recommend them.
August 18 · tnation oneWARNING!!!!! I paid nearly $600 for my visit, and the vet (Tarek Hendawy) had disappeared immediately. He was not available for me to ask my questions and concerns. I had the nurse reply to my questions/concerns with "I think." I didn't pay that much money for "I think". I came for answers to my questions and concerns about my dog's well-being. But this guy couldn't care less and just gave my dog a quick check up and left the room. I thought he was gonna come back. But he never did. I didn't even come for the check-up. I came for a specific reason/concern, which I made very clear when I made the appointment. Then they force me to buy their prescription rather than allowing me to get the prescription form so I can go to the pharmacy I already go to. I asked for chewable, but they don't provide that, they said. It is so hard to give my dog pills that are not chewable. The nurse just wanted me to leave immediately after the doctor left. I thought it was a joke because that was too quick. I didn't even get to talk to the vet about my concerns. So while I was still trying to wrap my head around that, I had stupidly agreed to an ear cleaning. I had the same products they used on his ears, at home from my other vet who gave them to me. I paid an extra $50 for this. I had asked for my dogs nails to be trimmed and even that was like too much. This was the FIRST TIME I ever saw my dog hate his visit to the vet. It broke my heart to see how he was treated. My dog was always treated with gentle hands (especially during Dr. Ruderman's time). And this time was completely different. I'm sorry, but this visit really, really upset me because I didn't pay all that money and still didn't have my concerns addressed, and stuck trying to force a pill he won't accept down my dogs throat. Waste of money and my time. All this showed me was that people who work here don't care about the well-being of animals, but the money coming in. This visit really broke my heart. Please, if you really care about your dog/pet and seek a team who also do, I advise you to go elsewhere. Staten Island is filled with other wonderful Veterinarians, even better for your pocket. You want someone who offers real solutions and not prolong situations. You shouldn't have to pay this ridiculous amount and still have to watch your loved pet suffer.
August 27 · Josefina AlonsoLove scheduling appointments and dog visits. Everyone is kind & understanding. From squeezing us in for an urgent issue to excellent care & understanding from the vets and staff, this is where I know our fur baby receives excellent care!!
July 10 · Edana EssaFirst visit: it went well. Staff were nice and welcoming, although the doctor seemed to not be all there. He also forgot to do the routine ear check up. (Tech had to remind him) he checked for fleas (bc my pup was itchy) No fleas in sight… they did a fecal exam for any parasites and that came back all “undetected”. This was all done July 21! Today is July 30th and she pooped tapeworms at 3am! I saved it and took it to the hospital. I’ve worked at an animal hospital, so I am a little educated. I KNOW WHAT ARE TAPEWORMS! I’d like to also say: I have kids and have a clean home!!! She must’ve picked up a flea from somewhere, horrible 😞. Not to mention, I called at ~9:15am, and they say there’s no openings today, but then when I explained my situation, all of a sudden there was an opening at 10:20am because someone cancelled. When I get to the hospital there was absolutely no pets insight. Upon leaving, neither! I’m waiting for an Uber, which has been a while now, and there is still no pet insight, just two pick ups. Appointments??? Booked??? LIARS! Then, today… I told them my pup has tapeworms and gave them the fresh poop sample… they looked at me like I don’t know what I’m talking about. To see the doctor was ~$109-158! It wasn’t even a set price! Scam!!! Then I said, no! Just give me medicine to deworm my pup. The tech went and spoke to the doctor and the tech came back to say it was hookworms… long story short. The tech apologized and said it was in fact tapeworms. Then, I asked why they gave me Panacur, instead of Praziquantel, if we know it’s tapeworms?! But that was a whole other speech. I just took the damn Panacur and called it a day. These people ONLY CARE ABOUT THE MONEY! That doctor WAS available. He couldn’t come out for a second? He couldn’t give good, clear suggestions to a concerned pet owner?! He had his tech walking back and forth because I had my fair share of questions/concerns. I wonder if Patty Wu knows this of her selfish and careless staff! Not okay and just not right!I also got my pup at a ACC shelter in the city. They SHOULD NOT PARTNER WITH THIS VCA IN STATEN ISLAND! The care is NOT IN THE PETS BEST INTEREST! Those who aren’t educated will get swallowed into paying for careless care! HOPE THIS HELP.
July 30 · Rosalie Cruz
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