Tender Loving Care Animal Hospital

For pet parents across Ohio, particularly in the Medina area, discovering a veterinary practice that goes above and beyond, offering not just medical expertise but profound empathy, is truly a rare find. Tender Loving Care Animal Hospital in Medina, OH, led by the exceptional Dr. Janine Pepin, stands out as such a place. Established in 1994, this full-service animal hospital is dedicated to providing superior care, from wellness exams and vaccines to radiology and complex surgical procedures. What truly sets them apart, as echoed by countless grateful clients, is the deep-seated passion and calling for veterinary medicine that Dr. Pepin and her entire staff embody, making every visit a supportive and comforting experience for both pets and their human companions.

At Tender Loving Care Animal Hospital, the guiding principle is to offer personalized, thorough, and compassionate care. Dr. Janine Pepin is renowned for her ability to explain every aspect of a pet's condition, recommended tests, procedures, and associated costs with incredible clarity and grace. She ensures pet owners are fully informed, even when delivering difficult news, always striking a balance between directness and kindness. This level of transparent communication fosters immense trust, allowing pet parents to make well-informed decisions about their beloved animals' health. It is abundantly clear that for Dr. Pepin, veterinary medicine is not merely a job but a profound calling, a value deeply shared by every member of her team, who collectively strive to make a genuine difference in the lives of their clients and patients.

The stellar feedback from clients speaks volumes about the extraordinary level of care provided. One highly emotional and impactful review highlights Dr. Pepin's ability to offer "invaluable comfort to both my dog and myself during a really scary, emotionally difficult time," noting that "her office was the only one out of DOZENS I called (even my regular vet) that was able to get me in the same day for an urgent appointment for my dog." This client further praises Dr. Pepin's direct yet kind communication and her evident passion, concluding, "This is not simply a job for her, it is a CALLING." While there is a contrasting review regarding a billing policy for a second wellness check, which caused frustration for a client, the overwhelming sentiment highlights the clinic's exceptional medical care, profound compassion, and willingness to accommodate urgent needs, making them a preferred choice for many Ohio pet owners seeking truly dedicated veterinary support.

Tender Loving Care Animal Hospital is conveniently located at 3967 Pearl Rd, Medina, OH 44256, USA. This accessible location in Medina makes it a straightforward destination for pet owners throughout Medina and the broader surrounding areas of Ohio. Situated on Pearl Road, a well-known thoroughfare, the clinic is easy to find, which helps to minimize travel stress for both pets and their owners, especially during urgent appointments when time is of the essence.

The clinic’s prominent position within the community ensures that residents of Medina and nearby towns have a reliable and expert resource for their pet’s health needs. As noted in a review, the clinic's willingness to accommodate urgent, same-day appointments (when possible) further enhances its accessibility and value to Ohio pet parents facing unexpected health concerns. While walk-ins may be accepted, it is always advisable to call ahead to ensure availability and proper planning, particularly given the high demand for compassionate and expert care like that offered by Dr. Pepin and her team. This commitment to being available and accessible when needed most reinforces their dedication to serving the local Ohio community effectively and responsively.

Services Offered:

• Comprehensive Wellness Exams: Essential for preventative care, these thorough examinations allow veterinarians to monitor your pet's overall health, establish baselines, and detect potential issues early, contributing to a longer, healthier life.
• Vaccinations: Tailored vaccination protocols are developed for each pet based on their age, lifestyle, and risk assessment, protecting them against common and serious infectious diseases.
• Preventative Care: A strong emphasis on proactive health measures, including parasite prevention (heartworm, fleas, ticks) and nutritional guidance to maintain optimal well-being.
• Pet Diagnostics: Utilizing various diagnostic tools, including in-house laboratory testing for quick results (e.g., blood work, urinalysis) and advanced imaging such as Radiology (X-rays) for a clear picture of internal structures and potential problems.
• Dental Care: Comprehensive dental services, from routine cleanings to addressing more complex oral health issues, crucial for preventing systemic diseases stemming from poor dental hygiene.
• Advanced Surgeries: Performing a range of surgical procedures, from routine spaying and neutering to more complex soft tissue and potentially advanced surgeries, with meticulous attention to patient safety and pain management.
• Urgent Appointments: The clinic has demonstrated a willingness to accommodate urgent, same-day appointments for pets with critical needs, providing timely care when it's most important.
• Transparent Communication: Veterinarians explain recommended tests, procedures, their importance, and associated costs clearly and thoroughly, ensuring pet owners are well-informed.
• Prescription Medications and Food: Access to necessary prescription medications and specialized therapeutic diets to manage various health conditions.
• End-of-Life Care: Providing compassionate support and options for end-of-life decisions, including humane euthanasia, with grace and kindness during difficult times.

Features / Highlights:

• Exceptional Compassion and Warmth: Dr. Janine Pepin and her staff are consistently praised for their profound compassion and warmth, providing "invaluable comfort" to both pets and their owners, especially during stressful and emotionally difficult times.
• Dr. Janine Pepin's "Calling": Clients describe Dr. Pepin's role as a veterinarian as a true "CALLING," not just a job, highlighting her deep passion, dedication, and innate ability to connect with animals.
• Thorough Explanations and Education: Dr. Pepin is highly lauded for her meticulous explanations of conditions, recommended tests, procedures, and their importance, ensuring pet owners are "well-informed" without feeling overwhelmed.
• Transparent Pricing: The clinic strives to provide clear cost estimates upfront, as highlighted by a client who was quoted costs for shots and a wellness visit beforehand.
• Accommodation for Urgent Appointments: Demonstrated ability and willingness to "get me in the same day for an urgent appointment" for a sick pet, which is a critical feature for pet parents facing unexpected health issues.
• Consistent Staff Values: The staff mirrors Dr. Pepin's deep values, showing the same level of care and dedication to clients and patients alike.
• Building Trust: The combination of expertise, compassion, and clear communication fosters immense trust, leading clients to feel that the practice is "absolutely, unequivocally the right fit" for their pets.
• Full-Service Animal Hospital: Offering a wide range of services from wellness and vaccines to diagnostics and advanced surgeries, providing comprehensive care under one roof.

Contact Information:

Address: 3967 Pearl Rd, Medina, OH 44256, USA

Phone: (330) 725-0241

For pet owners throughout Ohio, particularly in the Medina area, Tender Loving Care Animal Hospital, under the leadership of Dr. Janine Pepin, represents an exceptional choice for veterinary care that truly lives up to its name. Its convenient location ensures accessibility, especially when urgent care is needed, as highlighted by a client's ability to secure a same-day appointment. What truly sets this clinic apart, as evidenced by powerful testimonials, is the unparalleled blend of Dr. Pepin's profound medical expertise, her compassionate and thorough communication, and the palpable sense that her work is a genuine calling, shared by her entire dedicated staff.

While one client's experience points to a specific billing policy that caused frustration, the overwhelming positive feedback emphasizes the clinic's ability to provide comfort and peace of mind during challenging times, making complex medical information understandable, and genuinely caring for both the animal and the human. For Ohio locals seeking a veterinary practice where their beloved pets will receive not only top-tier medical treatment but also an abundance of empathy, transparency, and a truly personal touch, Tender Loving Care Animal Hospital is an outstanding and highly recommended option, truly serving as a blessing to the pet parents of the community.

Tender Loving Care Animal Hospital

3967 Pearl Rd, Medina, OH 44256, USA