Vetco Total Care Animal Hospital Introduce
As a pet owner in California, ensuring your animal companion receives high-quality veterinary care is a top priority. When you’re looking for a reliable and convenient option, the Vetco Total Care Animal Hospital in Torrance, CA, offers a range of services designed to meet the health needs of your beloved pets. This article will provide an in-depth look at what makes this animal hospital a notable choice for local residents, from its location and accessibility to its core services and what past customers have to say about their experiences.
Vetco Total Care Animal Hospital operates as both a veterinarian clinic and a full-service animal hospital, aiming to provide comprehensive care for your pets. The hospital is known for its commitment to offering on-site services, making it a convenient destination for various pet health needs. The team at this location strives to create a comfortable and professional environment for both pets and their owners. Their approach to pet care is rooted in the belief that every animal deserves gentle and attentive treatment, whether it's for a routine check-up or a specific health concern. This focus on compassionate care is often highlighted in customer feedback, showcasing the dedication of the staff and doctors.
Conveniently situated at 24413 Crenshaw Blvd Ste 8, Torrance, CA 90505, Vetco Total Care Animal Hospital is an easily accessible option for residents in and around the Torrance area. Its location within a commercial hub simplifies the process of getting your pet to their appointments. The hospital’s commitment to accessibility is a key feature, with a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that all pet owners, regardless of mobility, can visit the facility without difficulty. Furthermore, the presence of a clean and well-maintained wheelchair-accessible restroom adds to the overall comfort and convenience of the visit for clients.
The hospital operates on an appointments-recommended basis. This system is designed to streamline the process, reduce wait times, and allow the staff to provide focused, unhurried attention to each patient. While the scheduling system is in place for efficiency, customer experiences can vary, as highlighted in some reviews. However, the general goal remains to make the veterinary care process as smooth as possible for you and your pet.
Vetco Total Care Animal Hospital focuses on a few key services that form the foundation of preventative and routine pet health care.
- Pet Exams: The hospital offers comprehensive pet exams to assess your pet's overall health and catch potential issues early. These exams are a crucial part of preventative care and help establish a health baseline for your pet.
- Pet Vaccinations: Keeping your pet's vaccinations up to date is essential for protecting them from common and dangerous diseases. The hospital provides a range of vaccinations for both dogs and cats.
- Pet Dental Care: Dental health is a vital component of a pet's well-being. The hospital offers professional pet dental care services to prevent and treat oral diseases.
- Microchipping: Microchipping is a simple yet effective way to permanently identify your pet, significantly increasing the chances of being reunited with them if they ever get lost. The hospital offers microchipping services for dogs and cats.
In addition to its core services, Vetco Total Care Animal Hospital highlights several features that contribute to the overall client experience.
- On-site Services: The hospital's focus on providing all services on-site means you don't have to travel to multiple locations for your pet's needs, creating a more convenient and efficient care process.
- Accessibility: The facility is designed to be fully accessible, with a wheelchair-accessible entrance, parking lot, and restroom, making it a welcoming place for all members of the community.
- Appointments Recommended: While the hospital can accommodate same-day appointments, recommending appointments helps manage patient flow and ensures that each pet receives the proper time and attention from the veterinary team.
- Professional and Caring Staff: Customer reviews often highlight the professionalism and gentle nature of the doctors and staff. As one reviewer mentioned, "The doctors and staff were so sweet and gentle with both of them, making sure they were comfortable the entire time." This commitment to compassionate care is a significant highlight for the hospital.
For more information or to schedule an appointment, you can contact Vetco Total Care Animal Hospital using the following details. It is always best to call ahead to ensure an appointment is available.
Address: 24413 Crenshaw Blvd Ste 8, Torrance, CA 90505, USA
Phone: (310) 693-5820
Mobile Phone: +1 310-693-5820
Choosing the right veterinarian is a personal decision, and there are several reasons why Vetco Total Care Animal Hospital in Torrance might be the right fit for you. Its dual role as a veterinarian clinic and an animal hospital provides a comprehensive range of on-site services for both preventative and routine care. The hospital's focus on key services like exams, vaccinations, dental care, and microchipping addresses the most common needs of pet owners, providing a reliable foundation for your pet's health.
However, it's also important to consider the experiences of other clients. While one review praised the "sweet and gentle" staff, another highlighted a significant issue with a canceled appointment, even in an urgent situation. This review noted a lack of communication and a rigid adherence to policy that resulted in a sick cat being turned away, which can be a major concern for pet owners. The reviewer mentioned that they were "low income and was going here cause I had a free exam" which speaks to the hospital's potential as an affordable option, but also a possible vulnerability in handling special circumstances.
For pet owners in California, especially those in the Torrance area, Vetco Total Care Animal Hospital could be a good choice for routine, planned visits and standard preventative care. The positive feedback about the staff's gentleness with pets is a strong point, and the accessibility of the facility is a definite plus. For those with a pet that might have a sudden or urgent illness, it is worth considering their policy and procedures regarding missed or late appointments. Ultimately, the choice depends on your specific needs, but the hospital provides a clear set of services and a caring approach to pet health, which for many, can be a great place for their furry family members.
Vetco Total Care Animal Hospital Services
Veterinarian
- Pet Exam
- Pet Dental Care
- Pet Vaccinations
- Microchip Dogs & Cats
Vetco Total Care Animal Hospital Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Restroom
Planning
- Appointments recommended
Vetco Total Care Animal Hospital Photos










Vetco Total Care Animal Hospital Location
Vetco Total Care Animal Hospital
24413 Crenshaw Blvd Ste 8, Torrance, CA 90505, USA
Vetco Total Care Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I had an appointment today at 10:30 and I let them know ahead of time I was going to be late because my cat ran outside and didn’t want to get in his carrier, the man told me it was fine and that I could still come and that he would inform his team. Unfortunately when I got there a woman at the front desk said that my appointment was cancelled and that they couldn’t accommodate me. I let her know that the man who answered the phone said it was fine but she said that since he is at lunch that apparently that conversation never happened. I let her know that my cat hasn’t eaten in almost two days and has been throwing up and that I really needed this appointment but she still couldn’t accommodate.What a disappointing experience especially because my cat is still sick and now I have to scramble to make a new vet appointment for the same day cause I don’t want my freaking cat dying. Obviously they don’t care about your pet being sick fr and will turn you away so fast, although I will say they offered to give me names of urgent care. Unfortunately I’m also low income and was going here cause I had a free exam, couldn’t even offer to find another Petco who may have appointments available.This is my cat and hopefully he will have a better chance at getting service at a different Petco with more caring employees.
July 25 · takashi bacchusI took my two pups, Cookie and Canelo, to Vetco Total Care for a routine checkup and vaccines, and I couldn’t be happier with the experience. The doctors and staff were so sweet and gentle with both of them, making sure they were comfortable the entire time. Everything was explained clearly, and I felt like they truly cared about my dogs’ wellbeing. I definitely trust Vetco with my pets and will be coming back for future visits.
August 25 · Liz GI was looking for a new veterinarian as I was no longer happy with my previous one. After two visits, one to have both my cats vaccinated and the other for a "upset stomach", I can say I am extremely satisfied with Vetco. There were different veterinarians on each visit. Both were wonderful and caring. And importantly, the pricing is a lot more affordable than my previous vet. From walking in the door to leaving, an overall very pleasant experience.
July 01 · Eric EndoWe have used other Vetco locations in the past and found them to be an efficient, affordable way to keep our pets up to date on vaccinations and basic care.Unfortunately, our experience at this location was deeply disappointing and unacceptable.I am writing this review not only to caution other pet owners but in the hope that management takes appropriate steps to address the behavior and training of the staff.I had scheduled and confirmed appointments online for both of my dogs. On the day of the visit, I brought them to the clinic as planned. Upon arriving, we stood at the front desk with no acknowledgment from staff. When I finally approached someone, I was told without apology that our appointments had been cancelled because the veterinarian was arriving late.While I understand that delays can happen, what is unacceptable is the complete lack of communication. No one called, emailed, or texted to notify us of the cancellation. It was not only frustrating but a complete waste of time and effort to get our pets ready, into the car, and to the clinic, only to be turned away without any notice or accountability.The front desk staff showed no concern or courtesy during this interaction, and their unprofessional attitude made the situation even worse. If appointments can be canceled last minute without informing clients, and staff cannot be bothered to offer a basic apology, this location is not fit to handle anyone’s pets.I was originally inclined to give two stars for the convenience of online booking, but what is the point if your appointment can be silently cancelled with no regard for your time.Until there is a clear improvement in staff training and communication standards, I will not be returning to this Vetco and strongly recommend others seek care elsewhere.TL;DR: Extremely Poor Communication and Customer Service. Would Not Recommend.
August 15 · Isabel C.The receptionist welcomed me and updated my files and led me to my room quickly to wait for the doctor. Dr Kim was very kind and understanding, asking questions and listening and made recommendations for my dog Luna. It was my first time there and I felt at ease. Thanks
August 17 · Cathy Raymundo
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