Veterinary Emergency Group

In a pet emergency, every moment is critical, and knowing where to turn for immediate, expert care is essential. The Veterinary Emergency Group (VEG) in Redmond, Washington, is a leader in providing 24/7 emergency and urgent veterinary services with a unique, client-focused approach. We understand that a pet emergency is one of the most stressful experiences a pet owner can face, which is why our mission is to make the process as transparent, compassionate, and reassuring as possible. Unlike traditional emergency hospitals, VEG operates with an open-concept floor plan, which means you are invited to stay by your pet's side throughout their examination and treatment. This innovative approach reduces anxiety for both you and your pet and ensures you are an active participant in their care. Our dedicated team of emergency veterinarians and support staff is always on-site, ready to handle a wide range of medical crises, from minor injuries to complex, life-threatening conditions. We are committed to providing the highest standard of care, utilizing our extensive knowledge and state-of-the-art equipment to diagnose and treat your pet effectively. We believe that professional expertise and genuine compassion should go hand in hand, creating an environment where you feel supported and your pet feels safe. Our transparency extends to our pricing, with clear explanations of all services and costs provided throughout the process, so you can make informed decisions without added stress. VEG is proud to be a trusted resource for pet owners in Redmond and the greater Seattle area, providing a crucial safety net when your regular veterinarian's office is closed. Whether you have a dog, cat, or an exotic pet, we are here to provide the urgent care they need, whenever they need it.

At VEG, our commitment to patient care and client communication is what sets us apart. We believe that you deserve to be kept in the loop and have your questions answered, which is why we foster a collaborative environment. Our team is trained to handle a variety of emergency situations for a diverse range of animals, including birds, exotic animals, and even large animals. We have the expertise to provide specialized care for these unique patients, ensuring they receive the appropriate treatment from a team that understands their specific needs. We are also committed to being a welcoming and inclusive space for all members of the community, offering gender-neutral restrooms and an LGBTQ+ friendly environment. We strive to create an atmosphere where everyone feels comfortable and respected. We are proud to be a part of the Washington community and are dedicated to being a reliable and compassionate resource for your pet’s urgent and emergency care needs.

When an emergency strikes, finding a convenient and accessible location is critical. The Veterinary Emergency Group (VEG) is conveniently located at 15830 Redmond Way, Redmond, WA 98052, USA. Our location in the heart of Redmond makes us an easily accessible destination for pet owners throughout the Eastside and greater King County area. To ensure a smooth and stress-free visit, our facility is designed with accessibility as a top priority. We feature a wheelchair-accessible parking lot, a wheelchair-accessible entrance, and a wheelchair-accessible restroom. Our interior also includes wheelchair-accessible seating, ensuring that all clients can be comfortable during their visit. We understand that in a time of crisis, you don't have time to worry about logistics. We are equipped to handle walk-in emergencies, so you can arrive at any time. Our unique open concept allows you to be by your pet’s side from the moment you arrive. We also have private rooms available as needed for more private discussions or to provide comfort for you and your pet. Our amenities include a restroom and a gender-neutral restroom, further demonstrating our commitment to providing a welcoming and inclusive environment for everyone who visits our clinic.

The Veterinary Emergency Group (VEG) specializes in providing a focused and comprehensive range of emergency and urgent care services for a variety of animals. Our services are designed to address the most critical needs of your pet. Our core services include:

• Emergency Vet & Urgent Care: Our primary focus is on immediate medical attention for injuries, illnesses, and emergencies that require prompt treatment. We are a 24/7 facility, ensuring we are always available when you need us most.
• Exotic Animals, Birds, and Large Animals: Our team is trained to handle a variety of animals beyond just dogs and cats, including specialized care for exotic pets, birds, and large animals. This expertise makes us a unique and valuable resource in the community.
• Open Concept & Pet-Side Care: A unique feature of our service model is our open-concept approach, which allows you to stay with your pet during their treatment. This not only comforts the pet but also provides a transparent and reassuring experience for the owner.
• Compassionate and Knowledgeable Team: Our staff is dedicated to providing compassionate care and expert advice, helping to ease the stress of an emergency situation for both you and your pet.

What sets the Veterinary Emergency Group apart is its innovative and compassionate approach to emergency pet care. Our key features and highlights include:

• Open-Concept Model: Our unique open-concept floor plan allows pet owners to be present with their pets during treatment, reducing stress and increasing transparency.
• 24/7 Availability: We are open 24/7, 365 days a year, ensuring that pet owners in the Washington area always have a reliable place to go for an emergency.
• Specialized Care for Exotic and Large Animals: Our expertise extends beyond traditional pets, making us a vital resource for owners of birds, exotic animals, and large animals who may struggle to find emergency care.
• Transparency and Clear Communication: As praised in a client review, we provide clear explanations of prices and treatment plans, helping owners make informed decisions.
• Inclusive and Welcoming Environment: With a focus on being LGBTQ+ friendly and a transgender safespace, and with the availability of gender-neutral restrooms, we are committed to creating a comfortable and safe space for all clients.
• Financial Flexibility: We accept various payment methods, including credit cards, debit cards, and NFC mobile payments, making it easy to handle unexpected costs.

When an emergency occurs, don't hesitate to contact the Veterinary Emergency Group. Our hospital is located at 15830 Redmond Way, Redmond, WA 98052, USA. You can reach us at any time, day or night, by calling (425) 818-0760. We are here to provide the immediate care and support your pet needs during a crisis.

When you are faced with a pet emergency, choosing the right hospital is a decision that can mean the difference between life and death. The reviews for Veterinary Emergency Group (VEG) offer two very different but equally informative perspectives on the kind of care they provide. One client's experience was profoundly negative, highlighting a tragic outcome that stemmed from what they believed was a misdiagnosis and a lack of follow-through from an intern vet. This review underscores the reality that, like any medical practice, outcomes can vary and human error can occur. However, the client also noted that the medical director, Dr. Melanie Bowden, was "empathetic and competent," indicating that while there may be issues with individual providers, the leadership is responsive and professional. The other review, however, tells a glowing story of exceptional care. The client was met with a "compassionate & knowledgeable team" that made a stressful situation much more manageable. They praised the hospital's open-concept model, which allowed them to stay by their dog's side, something that is a core and unique feature of VEG. This is a game-changer for many pet owners, reducing their anxiety and allowing them to be an active part of the care process. The review also notes that prices are "very reasonable for the services provided" and that everything was "clearly explained," highlighting the hospital’s commitment to transparency. This positive experience showcases VEG's strengths: its compassionate and knowledgeable team, its innovative open-concept approach, and its transparent pricing. In addition to these points, VEG's ability to care for a wide range of animals, from birds and exotic pets to large animals, makes them a crucial and unique resource in the Washington area. Many vets do not have the expertise to handle these specialized cases, making VEG a lifeline for owners of non-traditional pets. The hospital's commitment to being an LGBTQ+ friendly and transgender safespace with gender-neutral restrooms also shows a dedication to creating a welcoming environment for all members of the community. While the negative review is a valid point of concern for any potential client, the positive feedback on the core philosophy and the hospital's unique features, combined with its specialized capabilities and 24/7 availability, make Veterinary Emergency Group a worthwhile choice for pet owners in Redmond seeking urgent and compassionate care for their pets.

Veterinary Emergency Group

15830 Redmond Way, Redmond, WA 98052, USA