Veterinary Emergency Group Introduce
When a pet emergency strikes, every second counts. For pet owners in the greater Houston area, and specifically in and around Sugar Land, having a reliable and compassionate emergency veterinary service is a non-negotiable part of pet ownership. Veterinary Emergency Group (VEG) in Sugar Land, Texas, is a dedicated emergency-only animal hospital that provides a critical lifeline for pets and their families. Unlike traditional veterinary clinics, VEG focuses solely on urgent and critical care, ensuring they are always ready to help, day or night, every day of the year.
The core philosophy of Veterinary Emergency Group is to provide a "customer first" approach, even in the most stressful situations. This means that when you walk through their doors with a sick or injured pet, care begins immediately. There is no waiting for paperwork; a veterinarian or veterinary technician starts the triage process the moment you arrive. This radical approach to emergency medicine is a key differentiator, and it is designed to alleviate the fear and anxiety that often accompany a pet emergency. They believe in a transparent and collaborative process, where pet owners are not relegated to a waiting room but are instead invited to stay with their pet throughout the entire treatment, including diagnostics, surgery, and even overnight stays.
VEG's commitment to "stress less" pet care is evident in their hospital design. The facility operates on an open-concept model, where the treatment area is not hidden behind closed doors. This transparency allows you to be an active participant in your pet’s care, observing the medical staff at work and asking questions as they arise. This innovative environment, coupled with their compassionate staff, aims to make a frightening experience as manageable as possible for both you and your pet. They are prepared to sit on the floor with your pet, wherever they are most comfortable, to provide a sense of calm and reassurance during a difficult time.
Veterinary Emergency Group is conveniently located at 13607 University Blvd Suite 500 in Sugar Land, TX 77479. This location is easily accessible for residents of Sugar Land, as well as surrounding communities like Missouri City, Rosenberg, and Stafford. The hospital is situated in the University Commons Shopping Center at the intersection of US 59 Frontage Road and University Blvd, making it easy to find when you're in a hurry.
Accessibility is a key priority at VEG. The facility provides a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features ensure that all clients, regardless of their mobility needs, can comfortably and safely bring their pets in for emergency care. The hospital is designed with the client's ease and comfort in mind, right down to the payment options, as they accept credit cards, debit cards, and NFC mobile payments for a seamless transaction.
As a dedicated emergency hospital, VEG operates on a walk-in basis, with no appointments needed or taken. This ensures that help is always available, a critical factor when dealing with a pet emergency that cannot be planned. You can also call ahead to speak directly with a veterinarian for immediate medical advice.
As a premier emergency veterinary hospital, VEG offers a comprehensive range of critical and urgent care services for a wide variety of animals.
24-Hour Emergency Services: A fully staffed hospital available around the clock, including holidays, to handle any pet emergency. They are always open.
Emergency Treatment for Accidental Ingestion: Immediate care for pets that have swallowed foreign objects, toxic substances, or other harmful items.
Care for a Wide Range of Animals: Provides emergency services for dogs and cats, as well as specialized care for birds, exotic animals, and large animals.
Diagnostics & Surgery: On-site capabilities for x-rays, ultrasounds, and a variety of complex surgeries, from a simple cut to life-saving procedures.
In-House Blood Bank: The availability of blood transfusions for pets in critical condition, a service not available at every veterinary hospital.
Intensive Care & Overnight Stays: Provides intensive, around-the-clock monitoring and care for critically ill or injured pets.
Pain Management: A focus on pain control and relief to ensure your pet is as comfortable as possible during their treatment and recovery.
Veterinary Emergency Group is distinguished by several unique features and highlights that make it a top choice for pet owners in a crisis.
Open-Concept Hospital: Their transparent, open floor plan allows you to stay with your pet throughout the entire visit, fostering a sense of involvement and trust.
24/7 Availability: They are always open, ensuring that you have access to expert veterinary care no matter the time of day or night, or whether it's a weekday or a holiday.
No Appointment Needed: The walk-in model means you can get your pet immediate attention without the added stress of trying to schedule an appointment during an emergency.
Direct Access to a Vet: You can call and speak directly to a veterinarian for advice before even arriving at the hospital, providing a vital initial point of contact.
Fear-Free Approach: The staff is trained to practice fear-free veterinary care, prioritizing the comfort and emotional well-being of your pet to reduce stress.
Variety of Patients: Their expertise extends beyond dogs and cats to include birds, exotics, and large animals, making them a versatile resource for a wider range of pet owners.
For immediate assistance or to get more information, you can contact the Veterinary Emergency Group location in Sugar Land.
Address: 13607 University Blvd Suite 500, Sugar Land, TX 77479, USA
Phone: (346) 500-5559
Mobile Phone: +1 346-500-5559
When your pet's health is on the line, choosing the right emergency care provider is a decision you have to make quickly. Veterinary Emergency Group is a facility that is undeniably worth choosing for a number of compelling reasons. The most significant is their unwavering availability. Being a 24/7, emergency-only hospital means they are always prepared for the unexpected, and you will never face a closed door when your pet needs urgent help. This is a level of commitment and readiness that few other practices can match.
Customer reviews consistently highlight the staff's professionalism, compassion, and expertise. A review from a grateful pet owner stated, "The doctors and nurses were absolutely amazing kind, attentive, and truly compassionate. They treated Monchi like he was their own and made a very stressful situation so much easier for us." Another review praised the staff for their attentiveness and kindness, saying, "The vet technician is amazing. The doctor ( female) OMG. The best." This kind of feedback underscores the human and emotional element of their care, which is just as important as the medical treatment itself. Their unique open-concept model, which allows you to stay with your pet, is a major factor in reducing anxiety and building trust during a crisis.
While the cost of emergency care can be high at any facility, VEG's transparent pricing and willingness to discuss treatment plans openly with you can help manage the financial aspect of an emergency. Ultimately, the ability to get immediate, expert, and compassionate care when your pet needs it most makes Veterinary Emergency Group an invaluable resource for the Sugar Land community. For those critical moments, they provide not just medical treatment but also peace of mind, making them a standout choice for emergency veterinary care.
Veterinary Emergency Group Dog
Emergency Veterinarian Service
- 24-hour vet
- Accidental Ingestion
Veterinarian
- Birds
- Exotic animals
Exotic animals
- Large animals
Veterinary Emergency Group Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Veterinary Emergency Group Photos










Veterinary Emergency Group Location
Veterinary Emergency Group
13607 University Blvd Suite 500, Sugar Land, TX 77479, USA
Veterinary Emergency Group Reviews
compassionatebabydoorfurunderstandingnurseswalkingskillsopen conceptexam
★ 5★ 4★ 3★ 2★ 1My dog Monchi had GI surgery last week, and we couldn’t be more grateful for the incredible care he received. The doctors and nurses were absolutely amazing kind, attentive, and truly compassionate. They treated Monchi like he was their own and made a very stressful situation so much easier for us. It’s clear that they genuinely care about their patients. Monchi has been doing great since the surgery, and I owe that to their excellent work. I highly recommend this ER vet hospital to anyone looking for a veterinary team that’s both skilled and sincerely caring. 😊
May 22 · Marcela LopezWe visited the clinic on 06.21.25 around 3pm.Everyone is so attractive to you and your pet.With lots of responsibilities helped my dog Luna. The vet technician is amazing. The doctor ( female) OMG. The best.I would like to recommend this practice for everyone in need.I will go back again,again and again.Thank you for saving Luna.
June 25 · roberto sequeiraThere are some veterinary hospitals that practice with such empathy and integrity that you feel it the moment you walk through the door. VEG Sugar Land is one of them.I brought my cat, Ella Clare, to VEG during a critical moment in her respiratory decline. From the moment we arrived, they showed not just clinical skill, but humanity. They welcomed my questions, never made me feel like a burden for calling for updates, and invited me to visit her as often as I wanted. They understood that these moments are fleeting and sacred—and they honored them.Ella Clare was transferred from VEG to another hospital only because of the need for internal medicine, which ended up being the greatest regret of my life—and the end of hers. I will never forget the way the VEG team treated us. Her doctor didn’t just provide updates—she made sure I understood, and that I felt supported. After Ella Clare passed, I received a sympathy card not only signed by the team, but filled with handwritten notes of love and remembrance. They remembered her. They remembered me. That kind of compassion is rare.VEG does things right. They combine medicine with heart. They understand that loving an animal means needing to be there for them—to ask questions, to hold their paw, to whisper "I love you." VEG makes space for that. They embraced the bond I shared with my brave, gentle girl. They welcomed my need for updates, my questions, and my desire to understand. They didn’t silence me. They didn’t ignore me. They supported me every step of the way.VEG will be there at every single turn, even when your pet is no longer a patient. You are allowed to visit. You are encouraged to call. And when you do, someone answers—not just the phone, but you, your fear, your hope, your love.If you are in crisis with your pet, and you want a team who will stand beside you with care, competence, and compassion—this is the place.Thank you, VEG Sugar Land, for treating Ella Clare with dignity, and for treating me with the kindness I so desperately needed. I will never forget it.
July 04 · Shana Richardson, PhDThe people at VEG took such amazing care of my pup while she was sick! She had to come in multiple times, and the vets and techs were warm, responsive, and patient in answering all of my questions. Cannot recommend them enough! They were also very reasonable in their prices.
August 22 · Kiara WyndhamWe visited here on Saturday 26th July. We were seen instantly by Dr Segura and her team. They were all very attentive and made us feel like a priority. A care plan was put into place very quickly and it didn’t take long to stabilise our kitten. We were able to stay with our pet and he received great care during his stay. We are very grateful we went to this clinic and would definitely recommend this emergency pet hospital.
July 28 · lesley Galloway
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