Pet Supplies Plus Austin - N Mopac Introduce
For pet parents across the vast and vibrant state of Texas, especially those calling Austin home, finding a reliable and genuinely helpful pet store is paramount. It’s not just about picking up a bag of food; it’s about finding a partner in your pet’s well-being. In North Austin, Pet Supplies Plus Austin - N Mopac has distinguished itself as a true neighborhood gem, offering a comprehensive selection of products, convenient services, and a level of customer care that truly sets it apart.
As Texans, we value authentic connections and businesses that make our lives easier, and this Pet Supplies Plus location embodies those qualities perfectly. Whether you're a local resident or just visiting Austin with your furry companion, you'll discover a store that prioritizes friendliness, knowledge, and an impressive range of options for every type of pet. From essential daily nutrition to specialized grooming solutions and even unique treats, this establishment strives to be your go-to destination for all your pet needs, ensuring both you and your beloved animal feel right at home.
Pet Supplies Plus Austin - N Mopac boasts a prime location that ensures easy access for pet owners throughout North Austin and surrounding areas. You'll find their welcoming doors at:
12407 N Mopac Expy suite 525-b, Austin, TX 78758, USA
This strategic address places the store within the Market at Parmer Lane shopping center, conveniently situated next to HEB, right at the corner of Mopac Expressway and Parmer Lane. This highly visible and accessible spot means that whether you're running errands or specifically making a trip for your pet, reaching the store is straightforward. There is ample parking available within the shopping center, which is a significant convenience, especially when transporting pets or purchasing bulky items. For those transitioning from the 183/Anderson Mill area, this location is a welcoming new hub for their pet supplies. Its central position in North Austin makes it an ideal stop for residents seeking a quick and efficient shopping experience for their animal companions.
Pet Supplies Plus Austin - N Mopac goes beyond being a typical retail store, offering a variety of services designed to make pet care more convenient and accessible for local owners. Their comprehensive offerings aim to cover many aspects of a pet's life. Here’s a detailed look at what you can expect:
Self-Serve Dog Wash: This highly praised service provides everything you need for a convenient and mess-free dog bath. It includes elevated tubs, warm water, shampoos, conditioners, towels, and professional dryers, with no time limit. This is a favorite feature, especially for out-of-town visitors and locals alike, who appreciate its setup and the fact that staff handles the cleanup.
Extensive Pet Supplies: The store is well-stocked with a wide variety of products for dogs, cats, small animals, birds, reptiles, and fish. This includes a broad selection of premium pet foods (including specific brands like Pro Plan and Primal frozen dog food), treats (including bakery delights and popular options like silver vine for cats), toys, bedding, collars, leashes, and grooming tools.
Local Delivery and Curbside Pickup: For ultimate convenience, Pet Supplies Plus offers free same-day local delivery for orders over $35 and curbside pickup options. This allows busy pet parents to get their supplies without even entering the store, reflecting a commitment to modern customer service.
Autoship Program: Customers can enroll in an Autoship program to save on recurring orders, ensuring they always have their pet's essentials on hand while also receiving discounts.
Visiting Pet Care Clinics: The store often hosts low-cost preventive veterinary care clinics, typically for vaccinations and basic health checks. These clinics usually operate on a walk-in basis, making essential pet healthcare more accessible without needing an appointment.
Recycling Program: Demonstrating environmental responsibility, this Pet Supplies Plus location accepts the recycling of all flexible plastic pet food and treat bags, regardless of brand or where they were purchased.
Live Animals: Beyond packaged supplies, the store carries live animals such as beautiful Bettas, dazzling Danios, gorgeous Glofish, live crickets for reptiles, and other feathery or cuddly companions, depending on selection variation by location.
What truly sets Pet Supplies Plus Austin - N Mopac apart and makes it a favorite among local pet owners? It's the exceptional combination of helpful services and outstanding customer interactions. Here are some key features and highlights:
Outstanding Customer Service: This is a frequently praised aspect of the store. Staff members like Allison are highlighted for being "sooooooooooo nice and helpful," going "above and beyond" to assist customers, even when busy. This level of kindness and dedication, once a standard, is now seen as a "scarcity," making it a significant draw for customers who appreciate genuine care and assistance.
Convenient and Well-Equipped Self-Serve Dog Wash: The DIY dog wash is a major highlight, appreciated for its practical setup and ease of use. The ability to use pre-purchased cards from other locations and the superior setup compared to other stores make it a preferred choice for keeping pets clean without the home mess.
Personalized Product Recommendations: The staff's willingness to "run around trying to help" find specific items or suggest suitable alternatives, even for finicky pets, is a testament to their dedication. This personalized assistance helps customers discover new, better-suited products, as exemplified by Ozzie the whippet switching food formulas and loving it more.
Competitive and Convenient Shopping Alternatives: Customers actively prefer this store over larger chains like PetSmart and even online retailers like Chewy, citing the superior in-person experience, knowledgeable staff, and convenient services (like local delivery and helpful product sourcing) as key differentiators.
Well-Stocked and Organized Store: While not explicitly detailed in all reviews, the overall positive sentiment about finding needed items suggests the store is generally well-stocked and easy to navigate.
Support for All Types of Pets: The wide range of products for dogs, cats, birds, fish, and reptiles, combined with a willingness to assist with diverse pet needs, highlights the store's commitment to serving the entire pet-owning community.
To experience the outstanding service and comprehensive offerings at Pet Supplies Plus Austin - N Mopac, or to inquire about a specific product or service, here’s how you can get in touch with their friendly team:
Address: 12407 N Mopac Expy suite 525-b, Austin, TX 78758, USA
Phone: (512) 358-6327
Mobile Phone: +1 512-358-6327
It’s always a good idea to call ahead if you have specific product inquiries, need to confirm the schedule for their visiting pet care clinics, or have questions about the self-serve dog wash. Their dedicated staff will be happy to assist you in ensuring your visit is productive and enjoyable for both you and your cherished companion.
For pet owners across the Texas region, particularly those in Austin, Pet Supplies Plus Austin - N Mopac stands out as an exceptionally suitable and highly recommended local resource. What truly makes this store a go-to destination is its unwavering commitment to outstanding customer service, a quality that, as one loyal customer noted, is "becoming more and more a scarcity." The staff's genuine kindness, helpfulness, and willingness to go "above and beyond"—like Allison assisting Ozzie and his dad—create a personalized and supportive shopping experience that simply cannot be replicated by larger chains or online retailers.
Beyond the friendly faces, the practical services offered, such as the convenient and well-equipped self-serve dog wash, address real needs for busy Texans. The comprehensive product selection, coupled with expert guidance on finding the right items for specific pet requirements, further solidifies its value. For any Austin local seeking a pet store where they feel valued, their pets are understood, and where convenience meets genuine care, Pet Supplies Plus Austin - N Mopac is undoubtedly the ideal choice, earning loyalty and becoming an indispensable part of the local pet community.
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Pet Supplies Plus Austin - N Mopac Location
Pet Supplies Plus Austin - N Mopac
12407 N Mopac Expy suite 525-b, Austin, TX 78758, USA
Pet Supplies Plus Austin - N Mopac Reviews
I am visiting Austin with my pug. He really needed a bath. They accepted my out of town pre-purchased DIY dog wash card. The set up was very different than my home town store. I was very pleased. The employees were helpful and friendly. I much prefer this store to Petsmart.
Jul 03, 2025 · Diana LambiaseCalled in to see if y’all had my 14-year old whippet’s Pro Plan variety in stock. First off, Allison is sooooooooooo nice and helpful. She’s the star of this review. So, Ozzie and I went in (we live very close) and although y’all didn’t have the exact one, Allison helped me find one that worked. Fact is, Ozzie likes this formula more, so we’re switching! Also, I’ll be switching to this place instead of CHEWY.THEN Allison preceded to run around trying to help me find silver vine for my 🐈⬛ and food for him as well, although she was super busy putting away stock.This level of kindness and customer service is something that’s becoming more and more a scarcity, once a standard business practice when I moved here in the early 90s.Thank you,Ozzie& his dad
Jan 12, 2025 · C'est La VieIf your pets eat, dress and get groomed better than you, this is the place. For GENUINE “Pet Owners” they’ve even got a dog spa along with monthly membership to wash. They’ve got the BEST natural (ACTUALLY natural) pet treats selection I’ve seen in Austin. Stop in and meet the beyond friendly and knowledgeable staff along with treat your fur baby.They also participate in local charity events along with admirable hiring practices.Update: 4/27/24They’ve got the most wonderful staff, OWEN at the front always has the best personality and always happy to help out. We got a few free samples today when we brought our pups in! All pets welcome of course!
Apr 27, 2024 · Liz RskiThe store seemed nicer than typical, but I had been waiting in line a long time to buy 1 item (behind someone that was buying an animal), and the worker let someone else who had *not been waiting in line* checkout in front of me and this guy had 30 items. So I needed to stand and wait for the cashier to check each flavor of wet food this guy had and make sure it was all scanned right. Took an extra 7 minutes when I was at the front of the line after the guy buying the animal was done.
Mar 25, 2025 · Rachael P.Kayliana was amazing! We came in looking for dry skin relief for our dog, and not only did she help us get everything we needed, she also explained to us how to use the products. Very knowledgeable and professional… I fell in love with the fish tank at the register— it was so beautiful; I could not stop staring at it and the little lives inside of it. 10/10 Get all of your pets needs plus some!
Apr 23, 2025 · _HeyShaeee
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