Petco Sterling, VA (Dulles Retail Plaza): Your Local Pet Resource

Petco Introduce

For pet parents in Virginia, finding a convenient and comprehensive pet store that can cater to all their companions' needs is a top priority. Petco, located at the Dulles Retail Plaza in Sterling, VA, aims to be that go-to destination. As a prominent name in the pet industry, Petco stores typically offer a vast array of products, from everyday essentials to specialized items, alongside various services designed to support the health and happiness of dogs, cats, fish, birds, and small animals.

This Petco location serves the vibrant community of Sterling and the broader Northern Virginia area. While it provides the expected range of pet supplies that customers rely on, individual experiences with customer service can vary, as is common with large retail chains. This article will provide an overview of what to expect, from its convenient location to the services offered, helping Virginia residents make informed decisions for their pet care needs.

The Petco in Sterling, VA, is strategically located at 22000 Dulles Retail Plaza Ste 110, Sterling, VA 20166, USA. This placement within a bustling retail hub makes it exceptionally accessible for residents throughout Loudoun County and surrounding areas. Dulles Retail Plaza is easily reachable via major roadways, including close proximity to Route 28 (Sully Road) and the Dulles Toll Road (VA-267), ensuring a straightforward drive from various parts of Northern Virginia, such as Herndon, Reston, and Chantilly. The plaza typically offers ample parking, which is a significant convenience for those purchasing bulky items or bringing their pets for services like grooming or vet visits. Its accessibility solidifies its role as a key local resource for Virginia pet owners.

Petco locations are known for offering a wide array of services beyond just retail, aiming to be a holistic pet care partner. The Sterling, VA, store at Dulles Retail Plaza provides several key services that cater to the diverse needs of pet owners:

Professional Grooming Services: The store features a grooming salon where certified groomers offer various services, including full-service baths, stylish haircuts, and à la carte options like nail trims, ear cleaning, and teeth brushing. These services are designed to keep pets looking and feeling their best.
Dog Training Classes: Petco offers different levels of dog training, from puppy socialization and basic obedience to more advanced behavioral training. These classes aim to help pet parents build a stronger bond with their dogs and address common behavioral challenges using positive reinforcement methods. Online training options may also be available.
Veterinary Services / Vaccination Clinics: Through partnerships with Vetco Clinics, this Petco location frequently hosts vaccination clinics, providing convenient and affordable access to essential preventative care for dogs and cats, including vaccinations, microchipping, and deworming. It's advisable to check the specific clinic schedule.
Self-Serve Dog Wash: For those who prefer to bathe their dogs themselves but want to avoid the mess at home, the store provides self-serve dog wash stations equipped with tubs, shampoos, conditioners, and dryers.
Pet Adoption Events: Petco actively supports pet adoption and often collaborates with local animal welfare organizations, such as 4Paws Rescue Team, to host in-store adoption events for cats and sometimes other small animals, helping connect pets in need with loving homes in Virginia. They also feature adoptable cats in habitats within the store.
Nutritional Consultation: Knowledgeable staff members are typically available to assist pet owners in navigating the extensive selection of pet foods and treats, offering guidance on dietary needs, special formulas, and supplements.

Several features make Petco at Dulles Retail Plaza a notable option for Virginia pet owners. While the overall experience can be influenced by individual staff interactions, the store generally provides:

Extensive Product Selection: The store boasts a vast inventory of pet supplies for almost every type of pet, including various brands of pet food (dry, wet, raw, specialized diets), toys, bedding, training aids, health supplements, and accessories for dogs, cats, small animals, birds, reptiles, and fish. This wide selection aims to be a one-stop shop for daily essentials and specialized items.
Aquatics Department: For fish enthusiasts, the store features an aquatics department with a selection of live fish, aquatic plants, and all the necessary tanks, filters, and water care products for both freshwater and saltwater setups.
Convenient Online Order Options: Like other Petco locations, this store supports online ordering with options for in-store pickup (including curbside) and same-day delivery, adding a layer of convenience for busy pet parents in Virginia.
Loyalty Programs: Customers can benefit from the Vital Care program and other loyalty incentives, offering discounts and rewards on purchases and services.

For inquiries or to contact Petco at Dulles Retail Plaza in Sterling, VA, please use the following information:

Address: 22000 Dulles Retail Plaza Ste 110, Sterling, VA 20166, USA
Phone: (571) 434-6562
Mobile Phone: +1 571-434-6562

It's always recommended to call ahead for the most current store hours, specific service availability, or to confirm stock of particular items before your visit.

For Virginia locals, Petco at Dulles Retail Plaza in Sterling offers a convenient and comprehensive solution for many pet care needs. Its accessible location, combined with a broad range of products and essential services like grooming, training, and vaccination clinics, makes it a valuable resource. While customer experiences can vary, particularly regarding staff interactions during specific situations like returns, the store's core offerings remain robust. The availability of diverse pet supplies and specialized departments for various animal types ensures that most pet owners will find what they need. For a well-rounded pet supply and service experience in Northern Virginia, this Petco location stands as a practical choice, especially for those who appreciate the convenience of having multiple pet care options under one roof.

Petco Photos

Petco Location

Petco

Virginia Loudoun County Sterling Dulles Retail Plaza

22000 Dulles Retail Plaza Ste 110, Sterling, VA 20166, USA

Petco Reviews

There was a time when this Petco location was decent, but that’s no longer the case anymore as I quickly found out when I had gone to help a family member return a collapsible dog crate on Sunday 6/8/25. On the day prior this relative of mine had temporarily lost her receipt 🧾 and both she and I mistakenly thought that we could return the item w/o the paper (by looking it up in their computer system) boy was that a mistake 🙄 so thinking we wouldn’t find the receipt again we just returned / donated the item (unopened box) the day prior since we were given this song and dance that it took to long to look up the purchase etc.Alright so fast forward to Sunday & (the next afternoon) I luckily found the missing receipt and thought 💭 hopefully they’ll refund my relatives money (even though we didn’t have the said item anymore). Talk about an experience that was a pain in the ass 😠😑 instead of being told “no problem sir I’ll be happy to help you w/ your refund” instead I being treated rudely by an employee who had no idea on how to fix the problem and acted like I was trying to deceive him (as though the 🧾 was phony or something). So thankfully another employee had recognized me from the previous day and decided to assist of course only after having said “if we can find it in the stock room” - Which had me like what ? If you can find it…🤨😠 So after around 20 minutes or so and explaining again (literally pointing out the same exact model on a nearby shelf) the clueless / rude cashier finally agreed to look up and credit back the amount back to my relatives Mastercard. In closing I’ll never come back to this location ever again both the atmosphere and attitude of the employees are rude & sloppy ! Whomever owns or manages this franchise’s location should teach/ train the limited staff they have some better “Customer Service Skills” (along with manners 🤨) before your customer traffic slows to a halt as I’m sure that I not the first customer to have received such piss poor service !
Jun 09, 2025 · G Ferrer
20240613 Stopped here to replace one of the cichlids that I got yesterday that didn't make it through the night. The employees were helpful. They are not as nice and friendly as the fairfax location.
Jun 14, 2024 · Tilly Lo
Just had the worst customer service experience with Kai. We are standing at the registers, where no one was to be seen, and she comes up from behind us yelling green box, green box, green box, when I finally realize she is speaking to us to move registers. She never said hello, how are you, have a nice night. She needs a customer service class. I am a manager and if my employees spoke to a customer like she did me, I would fire them.
Apr 13, 2025 · Melissa Bowe
I’ve been shopping at Petco for a while now, and I have to say—it’s truly the cat’s meow! Every time I walk in, I’m greeted by friendly staff who seem just as excited about pets as I am. Whether I have a question about the best food for my pup or need a recommendation on a durable chew toy, they’re always ready to help with a smile.Speaking of toys—this place is a paradise for pet playthings! The selection is fantastic, with options for every kind of pet personality, from squeaky plushies to indestructible rubber bones. And the best part? They’re actually affordable! I love that I can spoil my furry friend without breaking the bank. Plus, if you’re a bargain hunter like me, don’t miss the clearance bin. It’s a hidden gem filled with discounted goodies that my dog somehow always ends up loving the most.That said, I do have one concern—the bearded dragons always seem a little worse for wear. Their belly coloring is usually off, which makes me wonder if they’re getting the best care. I wish Petco would step up their reptile husbandry a bit because it’s hard to see them looking less than their best.Beyond that, Petco has a great selection of food, treats, and grooming supplies, making it a one-stop shop for all my pet needs. Overall, it’s a paws-itively wonderful place to shop, and I’ll definitely keep coming back for more tail-wagging deals!
Mar 09, 2025 · Alexander Whipp
lack of employees at evening hours. they would deserve it if people would start self serving since its really annoying to be standing around, waiting. Besides the other day i couldnt just stand around, was on the clock, so i wondered till i heard noises from around there so i walked back to find the manager there doing smtng . i asked get about a particular dog food seemed to be out of the shelves, hoping there is more in a back. abut when i asked her to check she said “ but i’m doing smtngl”. and ignored my request basically. so i was forced to go to an other pet store to purchase my 130$ dog food. For crickets you might going to wait a lifetime , get ready for it.
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