Petco Introduce
Hello, South Carolina pet parents! Welcome to Petco in Simpsonville, SC, located conveniently on Harrison Bridge Rd. For those of us in the Simpsonville area and across the Upstate, finding a go-to spot for pet supplies, services, and support is key to keeping our beloved animal companions happy and healthy. Petco aims to be a comprehensive resource, offering a wide array of products and in-store services for various types of pets.
At Petco, the commitment is to improving the lives of pets and pet parents. We understand that pets are cherished members of your family, and we strive to provide the solutions you need for their well-being. Our store on Harrison Bridge Rd offers a wide selection of pet food, treats, toys, and essential supplies for dogs, cats, small animals, birds, and fish. Beyond products, we also offer a variety of services, including professional grooming, dog training classes, and accessible veterinary care through our Vetco clinics, aiming to cover many aspects of pet care under one roof.
It's important to present a full and factual overview. While Petco, as a company, emphasizes high standards for animal care, including hourly health checks and veterinary oversight for animals in its stores, some customer experiences at this specific location have raised concerns regarding animal welfare and customer service. Petco's corporate policy states that "animals always come first" and they aim to create a safe, comfortable, and secure environment, with disciplinary action up to termination for failure to comply with humane animal care policies. They also have a confidential ethics hotline for reporting non-compliance. Our goal is to provide local South Carolina users with a balanced perspective, encouraging thorough observation and direct inquiry during visits.
Petco in Simpsonville, SC, is located at 353 Harrison Bridge Rd, Simpsonville, SC 29680, USA. This location offers significant accessibility for residents throughout Simpsonville and the surrounding communities within Greenville County and the Upstate region of South Carolina. Harrison Bridge Road is a well-known thoroughfare, ensuring that the store is easy to find and reach, whether you're coming from central Simpsonville or neighboring areas.
The store's position within a commercial area typically means good visibility and convenient access from main roads. Ample parking is generally available at Petco locations, and this Simpsonville store is designed to offer convenient parking spaces, making your visit as stress-free as possible. Easy parking is a valuable asset, especially when you're purchasing larger items or bringing your pet along for grooming or a vet visit, allowing for quick and efficient stops.
For those utilizing GPS or online maps, the precise address will guide you directly to our doors. We understand that convenience plays a significant role in where local pet parents choose to shop and seek services. Our location on Harrison Bridge Rd aims to provide that ease of access, making quality pet supplies and services readily available to the South Carolina community. Should you need any assistance with directions or have questions before your visit, our team can be reached via phone for guidance.
Petco in Simpsonville, SC, offers a range of services designed to support the various needs of pets and their parents. These services are consistent with Petco's broader offerings, aiming for a comprehensive approach to pet care:
Pet Supplies: The store provides a wide selection of pet food, including specialized diets, treats, toys, beds, crates, apparel, and health supplements for dogs, cats, small animals, birds, fish, and reptiles. They stock various brands to meet different dietary and lifestyle needs.
Professional Dog Grooming: The grooming salon offers full-service grooming options, including baths (starting around $24 for small breeds), haircuts (starting around $46 for small breeds), nail trims ($12 for basic trim, $18 for trim and buffing), ear cleaning, and gland expression. They also offer specialized services like flea cleanses and de-shedding treatments, with clean grooming options free of parabens, phthalates, and chemical dyes.
Vetco Vaccination Clinics: For convenient preventative veterinary care, the store hosts Vetco Vaccination Clinics. These clinics provide accessible services such as vaccinations, microchipping, and basic wellness exams for dogs and cats, making it easier for pet parents to keep their companions healthy.
Dog Training Classes: Petco offers various levels of dog training, from puppy classes to advanced obedience, led by certified trainers. These classes use positive reinforcement methods to help foster a stronger bond between pets and their parents, and address behavioral challenges.
Self-Serve Dog Wash: For those who prefer to bathe their dogs themselves without the mess at home, the self-serve dog wash stations provide all the necessary tools and cleanup. These are generally priced around $20.
Pet Adoption Events: Petco partners with local animal welfare organizations and shelters, such as Feline Lifeline SC, to host regular in-store adoption events for dogs, cats, and other companion animals. They promote a "Think Adoption First" philosophy to help homeless pets find loving homes in the South Carolina community.
Pharmacy Services: Access to a pet pharmacy is available for prescription medications, including flea and tick prevention and heartworm prevention, providing a convenient way to obtain necessary veterinary-prescribed treatments.
Petco in Simpsonville, SC, offers several features that are generally highlighted across Petco locations, alongside specific customer feedback to provide a complete picture:
Comprehensive Product Range: The store provides an extensive inventory of pet products, covering a wide array of needs for various types of pets, from everyday essentials to specialized items. This makes it a convenient single stop for many pet parents.
In-Store Services for Convenience: The availability of grooming, training, and Vetco clinics under one roof is a significant feature. This integrated approach allows customers to manage multiple aspects of their pet's care efficiently.
Commitment to Animal Welfare (Corporate Policy): Petco, as a corporation, has stated policies emphasizing animal welfare, including hourly health checks for animals in store, immediate veterinary care for sick animals, and rigorous vendor certification programs. They also promote aquaculture for aquatic life and positive training methods.
Pet Adoption Partnerships: This location actively participates in Petco's "Think Adoption First" philosophy by hosting adoption events with local shelters like Feline Lifeline SC, helping to place homeless pets in loving homes within the South Carolina community.
Customer Service Focus (Company Goal): Petco aims to provide helpful and friendly staff who are knowledgeable about products and services, striving for a positive customer experience.
Concerns Regarding Animal Care: However, customer reviews for this specific location have highlighted serious concerns regarding the care of in-store animals, including allegations of "mistreatment," "neglect," and "dead bodies on display." These are significant points of feedback that potential customers should be aware of and consider when visiting.
Concerns Regarding Staff Responsiveness: Another customer review noted a negative experience with staff responsiveness, specifically with a manager being "too busy for a yes or no question," leading to the customer leaving without a purchase. This suggests that consistency in customer service may vary.
Store Environment Concerns: A review also mentioned that "the place also smelled awful," which can impact the overall shopping experience and potentially indicate issues with cleanliness or maintenance.
These features are presented to give a balanced and factual overview based on available public information, allowing South Carolina residents to make informed decisions.
For any questions, product inquiries, or to book services at Petco in Simpsonville, SC, please use the contact information provided below. We encourage you to reach out directly for the most current information regarding products, services, and any specific concerns you may have.
Address: 353 Harrison Bridge Rd, Simpsonville, SC 29680, USA
Phone: (864) 228-8192
Mobile Phone: +1 864-228-8192
We recommend calling ahead for specific service appointments, such as grooming or Vetco clinics, to ensure availability. Our team is available during operating hours to assist local pet parents in Simpsonville and the surrounding South Carolina communities.
Petco on Harrison Bridge Rd in Simpsonville, SC, offers a wide array of products and services that can be highly convenient for local pet parents. Its suitability stems from its position as a "one-stop shop" for many common pet needs, including a broad selection of pet food and supplies, professional grooming services, accessible dog training classes, and the convenience of in-store Vetco Vaccination Clinics. For busy South Carolina residents, being able to address multiple pet care requirements in a single location can be a significant time-saver.
However, it is crucial for locals to consider the publicly available customer feedback, which has, in some instances, highlighted serious concerns regarding the care of animals within the store and aspects of customer service. While Petco as a corporate entity outlines stringent animal welfare policies and a commitment to customer satisfaction, individual store experiences can vary. Therefore, South Carolina pet parents are advised to observe the store environment carefully, especially the conditions of any live animals, and to directly engage with staff regarding any questions or concerns they may have about animal welfare or specific product information. Asking to speak with a manager if a team member cannot answer a question is always an option to ensure you receive the information needed.
Despite these reported concerns, the availability of comprehensive services like grooming and preventative veterinary care, alongside a wide range of products, still makes this Petco location a practical resource for many in the Simpsonville area. For locals prioritizing convenience and a diverse selection of products and services, Petco offers many benefits, provided they approach their visit with an informed perspective and a willingness to assess the store's environment and service firsthand.
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Petco Location
Petco
353 Harrison Bridge Rd, Simpsonville, SC 29680, USA
Petco Reviews
absolutely disgusting how they mistreat their animals and leave their dead bodies on display. as a hermit crab owner, it is evident that this crab is not only DEAD but it has been for a while. it’s so upsetting seeing the blatant neglect of these animals, especially considering that the staff is fully grown adults. if you’re going to be a 40 year old working at a pet store you should at least bother to do your job well and take care of the animals. i’m so appalled by the poor husbandry of these animals and the blatant lack of respect for their lives. i’m so disappointed by this and i hope that those responsible for the demise of this animal face the same fate.
Jan 26, 2025 · Reginald DonaldsonI went in today to purchase oral flea medicine for my dog & had a question the new girl could not answer.After waiting about 15 minutes, she tried to ask The Mgr who was just scheduling a dog bath, & she told her to ask someone else.Needless to say, I left & will not be back since the Mgr was too busy for a yes or no question.No fault of the new Employee.The place also smelled awful!
Jun 28, 2025 · sandra wigingtonI do not write many reviews, but I can not get over the terrible experience we had with the grooming service at this location. Waited more than 5 minutes at both drop off and pick up of my dog. Got out to the car and saw that my dog had cuts on BOTH ears as well as a small cut near the corner of his eye. I do acknowledge that my pup had some matted fur on his head and specifically told the groomer that I didn’t mind if he had to be shaved down. The fact that the groomer did not even acknowledge the injuries to my pup when I picked him up is astounding.
Feb 08, 2025 · Leslie GonzalezThe store and associates are helpful and great, but they didn't carry a lot of hermit crab items.
Jun 28, 2025 · swimming mermaidI went into Petco a few days ago and I saw a bearded dragon that was showing signs of what is called stargazing. There can be different causes for this. Sometimes it's neurological, sometimes it's got to do with the nutrition... And sometimes it's a sign of ADV (adadenovirus-I think that's spelled right). ADV is serious. Dragons have it for life once they get it. They need to be separated from other dragons... And it's not necessarily fatal but it does need to be addressed... I mentioned it to the employees but they didn't really seem to take it too seriously and seem to blow it off saying something about how they were basking or something. This didn't look like how they bask though especially in the dark under a hide... I took two pictures then and I went in again today and saw the exact same thing... I took two more pictures... And I have consulted with other people and they agree that this does seem to be stargazing... I'm attaching three pictures two or from today and then one was from the other day if you look under the hide in the dark you can barely see the dragon doing the same thing... Looking up a sky...
Mar 07, 2025 · Chad McCallister
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