Your Go-To Pet Destination: Petco on Poplar Ave, Memphis, TN

Petco Introduce

Introduction / Overview

For pet parents across Tennessee, ensuring their beloved animal companions receive the best care, nutrition, and enrichment is a top priority. In Memphis, a city known for its vibrant community and a strong love for pets, finding a reliable and well-stocked pet store is essential. Petco, located on Poplar Avenue, stands as a prominent destination for all things pet-related. More than just a retail outlet for pet food and accessories, this Petco location offers a comprehensive array of products and services designed to support the holistic well-being of your furry, scaled, or feathered family members. From premium nutrition options to professional grooming services, and even expert advice on animal care, Petco strives to be a one-stop shop for local pet owners. Whether you’re a seasoned pet parent or bringing home a new companion, the goal is to provide a convenient and resourceful environment where you can find everything needed to ensure your pet lives a happy, healthy, and fulfilling life. The commitment here extends to offering a broad selection of items, ensuring that the diverse needs of Memphis's pet population are met with quality and care.

Location and Accessibility

The Petco store is conveniently located at 3468 Poplar Avenue, Memphis, TN 38111, USA. Poplar Avenue is one of Memphis’s primary and most well-known thoroughfares, making this Petco location highly accessible for residents across the city and surrounding areas in Tennessee. Its position on such a major road means it’s easily reachable by car, with clear signage and straightforward navigation. For those traveling from various Memphis neighborhoods or nearby communities like Germantown, Collierville, or Cordova, Poplar Avenue offers direct routes, minimizing travel time and making visits convenient. The store typically provides ample parking, which is a significant advantage, especially when purchasing bulky items like large bags of food or carrying excited pets to grooming appointments or training classes. The accessibility of this location contributes greatly to its suitability as a regular shopping destination for pet owners, ensuring that trips to stock up on essentials or access services are hassle-free. Public transportation options along Poplar Avenue may also offer additional accessibility for some residents. This prominent and easily reached location reinforces Petco's commitment to being a convenient resource for the Memphis pet community.

Services Offered

Extensive Pet Supplies: A vast selection of pet food for various dietary needs (including specialized and premium brands), treats, toys, bedding, crates, carriers, collars, leashes, and general accessories for dogs, cats, small animals, birds, reptiles, and fish.
Live Animals: Availability of various live animals, including fish, small animals (such as hamsters, guinea pigs, and rabbits), and reptiles (like geckos), providing opportunities for new pet ownership.
Professional Grooming Services: Full-service grooming salons offering baths, haircuts, nail trims, ear cleaning, and specialized treatments. These services are designed to maintain pet hygiene and promote healthy skin and coats.
Pet Training Classes: A range of training programs for dogs, from puppy socialization and basic obedience to more advanced behavioral modification classes, led by certified trainers to foster well-behaved companions.
Veterinary Services (Vetco Clinics/Hospitals): Many Petco locations, including this one or nearby, may host Vetco Vaccination Clinics or full-service Vetco Total Care hospitals, offering vaccinations, microchipping, preventative care, and sometimes even diagnostic and surgical services.
Adoption Events: Partnering with local animal shelters and rescue organizations to host in-store adoption events, facilitating the rehoming of pets in need and supporting animal welfare in the community.
Self-Serve Dog Wash: Dedicated areas equipped with elevated tubs, shampoo, conditioner, towels, and dryers, allowing pet owners to conveniently wash their dogs without the mess at home.
Aquatics Expertise: A specialized section for aquatic enthusiasts, featuring a diverse selection of freshwater and marine fish, live plants, aquarium supplies, and expert advice on maintaining aquatic environments.
Small Animal and Reptile Habitats: Comprehensive offerings for small animal and reptile care, including specialized enclosures, lighting, heating, substrates, and dietary needs, catering to less conventional pets.

Features / Highlights

Wide Product Selection: Petco is renowned for its extensive inventory, offering a broad spectrum of products for almost every type of pet. This ensures that customers in Memphis can find everything from specialized diets to unique toys and habitat essentials in one convenient location.
Knowledgeable Staff: The store often boasts staff members who are passionate about pets and well-informed about pet care. For instance, a customer review specifically highlighted "Allison," a team member who was "super knowledgeable" about diablo blanco geckos, providing detailed information on "particular lighting and habitat items that are needed for gecko's super sensitive eyes and skin." This level of expertise is invaluable for pet owners, especially those with specific needs or uncommon pets.
Comprehensive Services Under One Roof: Beyond retail, Petco provides integrated services like professional grooming and pet training. This multi-faceted approach offers significant convenience for busy pet parents in Tennessee, allowing them to address various pet needs during a single visit.
Live Animal Offerings: The availability of live animals, including exotic pets like geckos, attracts customers seeking new companions. The presence of knowledgeable staff to guide these purchases, as demonstrated by the positive review, enhances the experience for new pet owners.
Customer Service Focus (with areas for improvement): While customer reviews generally point to helpful employees and a good selection, some feedback indicates occasional issues with accuracy in pricing or the cleanliness of animal enclosures. One review noted being "charged full price for 2 items that were marked 50 percent off" and also mentioned the store being "lowk messy" and needing to "take better care of the enclosures." This suggests that while individual staff members excel, there may be opportunities for operational improvements to ensure a consistent and positive customer experience, particularly in maintaining store organization and pricing accuracy. However, the overarching theme from reviews emphasizes helpful employees and a strong product offering.
Commitment to Pet Health and Wellness: Petco's broader corporate mission often includes initiatives like Petco Love, focusing on adoptions and animal welfare, and their increasing emphasis on health and wellness products and services, reflecting a dedication to improving pets' lives.

Contact Information

Address: 3468 Poplar Ave, Memphis, TN 38111, USA

Phone: (901) 323-5535

Mobile Phone: +1 901-323-5535

Conclusion: Why this place is suitable for locals

For pet owners across Memphis, Tennessee, and the wider surrounding communities, Petco on Poplar Avenue stands out as a highly suitable and comprehensive destination for all their pet care needs. Its prime location on a major thoroughfare ensures excellent accessibility, making it convenient for quick stops or extended visits to explore the vast offerings. The store's primary strength lies in its extensive selection of products, catering to a wide array of pets and their specific requirements, from specialized diets to unique habitat accessories. Beyond just retail, the availability of professional grooming services and pet training classes transforms Petco into a multifaceted resource, allowing pet parents to consolidate various aspects of their pet's care into a single, convenient trip. The presence of knowledgeable staff, as exemplified by the positive customer feedback regarding detailed product advice for unique pets, adds significant value, providing local owners with reliable guidance. While occasional feedback regarding store organization or pricing accuracy suggests areas for continuous improvement, the overall sentiment points to a store that provides essential products and services with helpful staff. For Tennessee residents seeking a reliable, well-stocked, and accessible pet store that also offers valuable services and informed assistance, Petco on Poplar Avenue serves as an excellent local choice, committed to supporting the health and happiness of pets in the community.

Petco Photos

Petco Location

Petco

Tennessee Shelby County Memphis East Memphis Poplar Avenue

3468 Poplar Ave, Memphis, TN 38111, USA

Petco Reviews

There are many great items at this store. I bought a diablo blanco gecko and the girl that helped me was super knowledgeable. She took the time to discuss particular lighting and habitat items that are needed for my geckos super sensitive eyes and skin. I believe her name was Allison.I gave only 4 stars because, I was charged fully price to 2 items that were marked 50 percent off. Unfortunately, I didn't realize this until 2 weeks later and was 200 miles away 😢.
May 13, 2025 · Mel Madura
It's lowk messy in here, but the pets are cute, and the employees were very helpful.They just need to take better care of the enclosures.
Feb 02, 2025 · auco
I like the redoing of the staff. While young, the staff are knowledgeable of the animals they are caring for. They are not looking to make a quick sale and ask how much research you've put into the animal you are purchasing. They even take the time to help educate you in areas you have questions about. They are open and honest about the behavior of the animal in question.Bought a gerbil at the end of November. Her name is Hetti (like off NCIS Los Angeles). She's punky and loves her bigger enclosure than what she had. Little does she know that I will be returning to purchase her a larger aquarium to better adapt to her needs. I may also purchase her another gerbil friend as they tend to do better in a pair. Unfortunately, she was alone at the store when I purchased her.
Dec 16, 2024 · Audrey Raeford
I had a highly disappointing experience at this grooming salon. The groomers were unprofessional, confrontational, and lacked the proper tools or refused to use them to secure dogs on the table. They did not demonstrate the necessary training or willingness to use desensitization techniques for dogs new to the grooming process.During intake, the groomer made it clear that she does not like working with dogs who are new to professional grooming or those who have been groomed at home. She even implied she strongly opposes grooming such dogs and seemed reluctant to work with large Goldendoodles due to the time required.After my dogs had been there for hours, I received a call asking me to pick them up because they were unable to complete the grooming. One of my dogs was reportedly “rolling around on the table,” which raises serious concerns—how was this even possible? Do they not have harness systems, grooming arms, or loops for safety? I worry about whether my dog could have fallen off the table. As for my other dog, I was told she was “jumping on the manager’s back.” Again, how? Shouldn’t there be professional handling techniques and calming aids in place for anxious or energetic dogs?This experience left me questioning the professionalism, training, and safety measures of this grooming salon. I would not recommend them to anyone looking for a safe, skilled, and patient groomer for their pets.
Mar 10, 2025 · Ashshala Dotson
The poplar Ave location is severely understaffed and disorganized. Never anyone at the register you have to wait for a long time to be checked out. Staff is not aware of discounts that are marked in the store. Watch your receipts!
Apr 18, 2025 · Linnet Harris