Petco

For pet parents residing in Poway, California, and the surrounding areas, Petco on Poway Rd serves as a well-established and continually evolving resource for all their animal companions' needs. Having undergone a remodel a few years back, this location presents a refreshed environment, striving to meet the demands of modern pet ownership. While the landscape of pet retail shifts, Petco Poway remains a significant local option for a wide array of pet products and services, aiming to provide convenience and variety for the diverse Californian pet community.

The store is recognized for its comprehensive selection of pet supplies, covering everything from daily essentials to specialized items. A notable highlight for many customers is the extensive range of products dedicated to aquatic life. As one long-time visitor observed, "It is still located in the same spot in Poway. It got remodeled a few years back as it is different from how I remembered from my childhood. The staff was very friendly and was happy to take me to what I was looking for. One thing to know is they don't have as many pets to purchase as they moved away from that, but they still have a strong variety of pet fish products. I think goldfish are a great first pet and can live as long, if not longer than your cat. The fish products are a big plus for this store." This insight confirms that while Petco has shifted away from selling a wide variety of live animals, their commitment to the aquatic segment, including fish and related supplies, remains a strong suit, making it a go-to for fish enthusiasts in California.

Beyond retail, Petco Poway offers various in-store services designed to support pet parents. Among these are grooming and self-serve dog wash stations. The self-wash facility is a popular amenity, providing a convenient space for owners to bathe their pets without the mess at home. However, experiences with specific services, particularly grooming, can sometimes be subject to corporate policies or individual store interpretations, which can lead to varied customer outcomes.

One customer shared a particularly challenging experience with the grooming service: "Booked a grooming appointment well in advance for my tiny senior baby. Filled out all of the necessary paperwork beforehand, brought in certification of vaccines, etc. When I was asked if my dog had any underlying health issues that should be known about, I mentioned that he has frequent coughing spells and not to be alarmed in thinking it is something contagious - he has a collapsed trachea, which is very common in smaller, older dogs. The groomer told me that Petco cannot take dogs with collapsed tracheas. Never in any of the paperwork I filled out prior to the appointment, nor from the person who called me with the reminder of my appointment, did they detail this to me and/or mention what health concerns would prevent a dog from being able to be groomed." This account highlights a crucial point for pet owners: while services are available, it's essential for detailed communication regarding specific pet health conditions and grooming policies to avoid disappointment. The customer's frustration was compounded by the fact that their dog was then "blocked" from grooming at any Petco location due to the noted condition, despite having been groomed elsewhere without issue. This emphasizes the importance of clear, proactive communication from the store regarding any limitations on services, especially for senior pets or those with pre-existing conditions.

Petco on Poway Rd is located at 13375 Poway Rd, Poway, CA 92064, USA. This address places the store in a prominent and easily accessible location within Poway. Poway Road is a key thoroughfare, ensuring excellent visibility and straightforward navigation for residents driving from various parts of Poway and the broader San Diego County area in California. The store's presence in a well-established commercial zone typically means that ample parking is available, contributing to a convenient shopping and service experience for customers.

The accessibility of this Petco location is a significant advantage for locals, allowing them to quickly access pet food, supplies, and utilize in-store services without extensive travel. Its consistent operating hours and placement within a familiar retail landscape make it a routine stop for many Californian pet owners. The remodel further enhances the shopping environment, creating a modern and organized space for pet parents to browse and find what they need. This consistent presence and accessibility make Petco Poway a practical resource for the community.

Services Offered:

• Comprehensive Pet Supplies: A wide assortment of pet food (dry, wet, specialized diets), treats, toys, bedding, crates, collars, leashes, and general accessories for dogs, cats, small animals, birds, fish, and reptiles.
• Extensive Fish & Aquatic Products: A strong variety of products specifically for pet fish, including tanks, filters, decor, food, and care supplies.
• Self-Serve Dog Wash: Dedicated stations equipped with tubs, shampoos, conditioners, brushes, aprons, towels, and blow-dryers for customers to wash their dogs independently for a fee (e.g., $20).
• Professional Dog Grooming: Offers various grooming services, including baths, haircuts, and nail trims, performed by Petco-certified groomers. (Note: Specific health conditions may lead to service refusal, as noted in customer feedback).
• Dog Training: Provides professional dog training classes for various skill levels.
• Vet Services (Vetco Clinics): Often hosts Vetco vaccination clinics for convenient, low-cost pet vaccinations.
• Pet Adoptions: Collaborates with Petco Love and local animal welfare organizations to host pet adoption events for dogs, cats, and other small pets.
• Online Order Pickup: Offers convenient options for online orders to be picked up in-store.

Features / Highlights:

• Remodeled Store: Features an updated and modern interior, different from its previous layout.
• Friendly Staff: Customers have noted the staff's friendly demeanor and willingness to assist in finding products.
• Strong Variety of Fish Products: A significant plus for aquatic pet owners, offering a wide range of supplies.
• Convenient Self-Serve Dog Wash: Easy-to-use stations with provided supplies (towels, shampoo, brushes, apron, leash).
• Accessible Location: Situated on a main road with generally available parking, making it easy to access for local residents.
• Comprehensive Product Range: Covers essential needs for various types of pets, functioning as a one-stop shop.
• Community Involvement: Hosts adoption events and offers vet clinics, connecting with local pet welfare initiatives.
• Customer Service: While individual experiences vary, positive interactions with friendly staff are noted.

Contact Information:

Address: 13375 Poway Rd, Poway, CA 92064, USA

Phone: (858) 762-8720

Mobile Phone: +1 858-762-8720

In conclusion, Petco on Poway Rd in Poway presents a comprehensive option for pet owners throughout California, particularly those in the local community. Its recently remodeled interior offers a pleasant shopping environment, and the store remains a reliable source for a vast array of pet supplies, with a strong emphasis on products for pet fish. The presence of a convenient self-serve dog wash station is a valuable amenity for many busy Californian pet parents.

However, it is important for locals to be aware of potential variations in service policies, especially concerning grooming for pets with specific health conditions, and to seek clarification directly with the store beforehand. Despite some individual customer challenges, the overall accessibility, broad product range, and consistent presence in the community make Petco Poway a suitable choice for general pet care needs. For Californian residents seeking a well-stocked and conveniently located pet supply store with options for self-service washing and essential pet products, Petco on Poway Road continues to be a go-to destination in their local area.

Petco

13375 Poway Rd, Poway, CA 92064, USA