Petco Introduce
For pet owners across Texas, particularly those residing in San Antonio, finding a trusted local pet store that offers both a wide selection of products and genuine, knowledgeable care is invaluable. The Petco located at 12651 Vance Jackson Rd STE 119 stands as a prime example of such a destination. This store transcends the typical retail experience, offering not just an extensive array of pet essentials but also a team of passionate individuals dedicated to the well-being of all animals, from the smallest Betta fish to the largest canine companion.
In the vibrant pet community of San Antonio, this particular Petco has garnered recognition for its commitment to responsible pet care and its exceptionally dedicated staff. As highlighted by local customers, the level of personal attention and genuine concern for the animals sets this location apart. This is especially evident in their approach to aquatic life, where employees like Ginger go above and beyond to ensure the health and happiness of fish, sharing their passion and expertise with fellow hobbyists. For Texans who value a store where animal welfare is a clear priority, this Petco location truly delivers.
Beyond the impressive stock of pet food, toys, and accessories, the store offers a suite of services designed to support every aspect of a pet's life. From professional grooming that caters to even "challenging" pets with patience and love, to comprehensive dog training programs, this Petco aims to be a holistic resource for pet parents. The convenience of finding multiple essential pet services under one roof is a significant advantage for busy individuals and families in the San Antonio area, making pet care more accessible and less time-consuming.
This Petco location embodies a blend of national brand reliability with a distinctly local, caring touch. It's a place where you can feel confident that your pet's needs are understood and met by staff who truly love what they do, fostering a stronger bond between pets and their human families across Texas.
The Petco store is conveniently located at 12651 Vance Jackson Rd STE 119, San Antonio, TX 78230, USA. This highly accessible address places it within a bustling commercial area, making it a straightforward destination for residents throughout San Antonio and the surrounding communities. Vance Jackson Road is a major thoroughfare, ensuring excellent connectivity and ease of navigation from various parts of the city, particularly for those in northwest San Antonio and the I-10 Wurzbach corridor.
For Texans commuting or running errands in this part of San Antonio, the location offers significant convenience. Situated within a shopping center, there is typically ample parking available, which is a major advantage for pet owners, especially when transporting pets or larger supplies. The ease of access and parking contributes to a more relaxed and enjoyable shopping experience, allowing customers to focus on their pet's needs without the added stress of navigating difficult urban areas.
To reach this Petco, simply input 12651 Vance Jackson Rd STE 119, San Antonio, TX 78230 into your GPS or preferred mapping application. Its strategic placement within a well-trafficked retail zone makes it a practical and accessible choice for local pet owners seeking quality products and services.
- Extensive Pet Supplies: Offers a wide range of premium pet food for various dietary needs, including specialized diets, a vast selection of engaging toys, comfortable bedding, durable crates, stylish collars, and essential health and wellness products for dogs, cats, fish, small animals, and reptiles.
- Professional Pet Grooming: Provides full-service grooming for dogs and cats, including bathing, brushing, nail trims, and haircuts. Groomers like Tina are praised for their patience, loving approach, and ability to handle even "challenging" pets with care, ensuring a positive experience.
- Dog Training Classes: Offers professional dog training programs designed to help pet owners build strong bonds with their companions and address behavioral needs, from puppy socialization to advanced obedience.
- Aquatic Section Expertise: Features a well-maintained and well-stocked fish section, with knowledgeable staff (like Ginger) who are passionate about aquaculture and provide expert advice on fish care, especially for species like Bettas.
- Pet Photography: Petco locations often offer in-store pet photography services, allowing owners to capture cherished moments with their beloved animals.
- Pet Adoption Events: Frequently partners with local animal shelters and rescue organizations, such as San Antonio Animal Care Services, to host adoption events, facilitating the rehoming of pets in need.
- Self-Serve Dog Wash: Provides self-serve dog wash stations with all the necessary amenities for convenient and mess-free pet bathing.
- Exceptional Staff Dedication: A key highlight is the deeply caring and knowledgeable staff, particularly in the fish section (e.g., Ginger), who go "above and beyond" by monitoring individual fish and offering personalized care advice. Groomers like Tina are also recognized for their patience and loving approach, even with difficult pets.
- Strong Commitment to Animal Welfare: The store's staff demonstrates genuine concern for the well-being of the animals, actively monitoring their health and stress levels, and sharing their passion for proper care, particularly highlighted in the approach to Betta fish.
- Well-Stocked and Well-Maintained: Customers describe the location as "well stocked, well kept, and well staffed," indicating a consistently positive shopping environment with a wide variety of products available.
- High-Quality Grooming Services: The grooming salon provides excellent service, with groomers who are patient and skilled, transforming potentially challenging experiences into positive ones for pets and owners.
- Positive Shopping Experience: Despite being "out of the way" for some customers, the overall positive experience, driven by caring staff and a great selection, encourages repeat visits.
- Community Engagement: The store participates in community initiatives such as pet adoption events, showcasing its role as a responsible and engaged member of the San Antonio pet community.
Address: 12651 Vance Jackson Rd STE 119, San Antonio, TX 78230, USA
Phone: (210) 877-1426
For pet owners throughout San Antonio and across the great state of Texas, the Petco located at 12651 Vance Jackson Rd STE 119 is an exceptionally suitable and highly recommended local destination. Its commitment to offering a comprehensive range of products and services, combined with an outstanding team of genuinely caring professionals, creates a truly valuable resource for the community. Texans seek reliability and heartfelt service, and this Petco consistently delivers on both fronts.
The consistent praise for staff members like Ginger in the fish section and Tina in grooming highlights the personalized and compassionate approach that defines this location. The dedication to ensuring the well-being of even individual fish, and the patience shown towards pets during grooming, speaks volumes about the store's deep commitment to animal welfare. This level of attentive care fosters trust and reassurance for local pet parents, knowing their beloved companions are in good hands.
Furthermore, the store's comprehensive offerings—from a wide array of high-quality pet supplies to professional grooming, training classes, and even self-serve wash stations—make it a convenient one-stop shop. This efficiency is highly valued by busy individuals and families in the San Antonio area. Even if it's "out of the way" for some, the exceptional staff and well-maintained environment make the trip worthwhile, turning routine errands into positive experiences. For any Texan looking for a local pet store that prioritizes care, quality, and comprehensive solutions for their furry, finned, or feathered family members, this Petco on Vance Jackson Road is an ideal choice.
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Petco Location
Petco
12651 Vance Jackson Rd STE 119, San Antonio, TX 78230, USA
Petco Reviews
I typically try to save my reviews for local or small businesses, but I have to give Petco, and a specific employee at this location some recognition.My girlfriend and I like to visit different Petco and PetSmart locations to see what different kinds of Bettas they have in rotation, as we have two Bettas ourselves and love them! Well, this time around an employee in the betta section approached us and talked with us about a specific fish she had been keeping a close watch on because she said he's been there a while and was looking pretty glum and stressed-- she offered him to us for free after hearing we had experience caring for these wonderful little fish! She answered all our questions about him and shared her passion for aquaculture, super reassuring to know that someone so caring and well read is responsible for the care of the fish. Plenty of other Petcos have disappointed, and outright disturbed us with the state of their fish.Overall, this location is well stocked, well kept, and well staffed, and even though it's out of the way for us, my girlfriend and I will be sure to make the trip when we can to window-shop and visit the Bettas.Shout-out to Ginger in the fish section! You rock!
Feb 23, 2025 · Seth GarciaTina was absolutely amazing, and we're so glad we found her. We initially went somewhere else for Dolly's 1st haircut, and it was disappointing. The other groomer told me she was a bit challenging. Tina was so patient and loving towards our little munchkin. We're definitely going back to her.
Aug 28, 2024 · Sheryl SteeleHorrible customer service, specifically put my husbands name as pick up, my name somehow ended up as the pick up. No big deal cashier says it happens all the time. Come in store to see what issue was, cashier helping another customer, then blurts is it Houston? I asked him if it was under another name. Like ma’am continue helping the customer in front of me, then let’s engage. Like why are you putting people in our business. Like who needs to know my name. So she rudely puts the bag up. We have agreed it’s my order, she keeps babbling the process to show me the device with the order then taps it. If it happens all the time and I told you it was me then why the extra clarification. Called immediately spoke with manager, just a frustrated sigh after I informed him my issue. No apology or even a sorry you feel this way just a “I’ll talk to her” like what do you guys have to be paid to enjoy your jobs? Seriously and actually she was being rude to the customer in front of us to think about it, she had to tell her like ma’am you’re not even listening to me. She was my same race so now I feel you just don’t have the customer service for AA customers. Hmmmm shame on you. Walking out the person behind us got a lovely friendly greeting. Oh and never checked IDso if you want to use someone’s card unauthorized go see this cashier she is just going to give you the order.
Mar 27, 2025 · Natalie NunThank you for my dogs stuffWe have the loyalty program helps save after
Mar 17, 2025 · Gregory WilliamsMy new Pound Puppy Etta James LaDye picking out her treats for a good girl at the vet 🐾❤️🐾
Mar 16, 2025 · Clifton Dye
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