Austin Veterinary Care Introduce
For pet parents across New York City, especially those of us living in and around Queens, finding a veterinary practice that truly feels like an extension of our family is incredibly important. We want a place where our furry companions receive not just excellent medical attention, but also genuine warmth and understanding. That’s precisely what you’ll discover at Austin Veterinary Care in Forest Hills. This practice has earned a stellar reputation among local pet owners for its compassionate approach, comprehensive services, and a team that goes above and beyond to ensure the health and happiness of every animal they see.
Austin Veterinary Care stands out as a beacon of high-quality animal healthcare in the bustling New York landscape. They understand that each pet is a unique individual with specific needs, and they are committed to providing personalized care that addresses everything from routine wellness to more complex medical issues. It’s clear from the moment you step through their doors that the entire staff shares a deep love for animals, creating an environment where even the most anxious pets can feel a sense of calm and comfort. This dedication to both medical excellence and empathetic treatment makes them a preferred choice for countless New York families looking for the very best for their beloved dogs and cats.
Conveniently located at 68-60 Austin Street Store #8, Forest Hills, NY 11375, Austin Veterinary Care boasts an exceptionally accessible location for New Yorkers. Austin Street itself is a vibrant hub in Forest Hills, known for its shops, restaurants, and pedestrian-friendly atmosphere. This prime spot makes the clinic incredibly easy to reach whether you're walking from a nearby residential area, taking public transportation, or driving. For those utilizing the subway, the Forest Hills-71st Avenue station, served by the E, F, M, and R lines, is just a short walk away, offering excellent connectivity from various parts of Queens and Manhattan.
If you're driving, the clinic's location within Forest Hills provides relatively straightforward access from major thoroughfares like Queens Boulevard and the Grand Central Parkway. While street parking can sometimes be a challenge in New York City, the presence of various parking options in the vicinity, including metered spots and local garages, often eases the process. The sheer ease of getting to Austin Veterinary Care is a significant advantage for busy New York pet owners, minimizing travel stress for both you and your pet, and ensuring that essential care is always within reach when you need it most. This central and well-connected location underscores their commitment to serving the Forest Hills community and beyond.
Services Offered:
- Comprehensive Wellness Examinations: These annual or semi-annual check-ups are crucial for maintaining your pet's overall health, including thorough physical assessments, weight management, and discussions about nutrition and behavioral aspects.
- Vaccinations: Essential to protect your pet from common and serious infectious diseases. Austin Veterinary Care provides tailored vaccination protocols based on your pet's age, lifestyle, and risk factors, adhering to the latest veterinary guidelines.
- Parasite Prevention and Control: Offering solutions for the prevention and treatment of fleas, ticks, heartworms, and intestinal parasites through appropriate testing, medications, and client education.
- Diagnostic Services: Utilizing state-of-the-art diagnostic tools, which may include in-house laboratory testing (blood work, urinalysis, fecal exams), digital radiography (X-rays), and potentially ultrasound services to accurately diagnose various health conditions.
- Dental Care: Comprehensive oral health services, including professional dental cleanings, extractions, and guidance on at-home dental care to prevent periodontal disease and improve overall health.
- Nutritional Counseling: Expert advice on optimal diets for your pet’s specific needs, including recommendations for growth, weight management, age-related changes, and prescription diets for certain medical conditions.
- Microchipping: A vital service for pet safety, providing permanent identification that significantly increases the chances of being reunited with a lost pet.
- Pain Management: Developing strategies to alleviate acute and chronic pain in pets, whether from injury, surgery, or age-related conditions like arthritis, ensuring their comfort and quality of life.
- Senior Pet Care: Specialized wellness programs designed to address the unique health challenges of aging pets, focusing on early detection of age-related diseases and maintaining comfort.
- General Surgery: While specific capabilities would need direct confirmation, many general practices like Austin Veterinary Care handle common surgical procedures such as spaying, neutering, and soft tissue surgeries.
Features / Highlights:
- Highly Praised Doctors: Customers consistently rave about the expertise and genuine care of their veterinarians, particularly mentioning Dr. Elizabeth Russell. Her ability to explain complex medical information clearly and patiently is a recurring theme in positive feedback.
- Exceptional Staff: The entire team, including nurses like Christine, receives accolades for their warmth, professionalism, and ability to make pets feel comfortable and at ease, even during potentially stressful visits. The staff's kindness is frequently highlighted.
- Compassionate and Caring Approach: Pet owners repeatedly mention feeling that their animals are treated like family. This empathetic approach fosters trust and peace of mind, which is invaluable for any New York pet owner.
- Clean and Organized Clinic: The facility is noted for its cleanliness and efficient organization, contributing to a pleasant and professional environment for both pets and their owners.
- Excellent Communication: The team is praised for their quick responses to inquiries, whether by phone or email, and for clearly explaining diagnoses, treatment plans, and recommendations. This transparent communication is highly valued by clients.
- Flexibility in Scheduling: The ability to easily schedule appointments is a significant convenience for busy New Yorkers, demonstrating the clinic's understanding of their clients' demanding schedules.
- Commitment to Going "Above and Beyond": Many testimonials highlight instances where the Austin Veterinary Care team has provided extra support or effort, demonstrating their dedication to patient well-being.
Contact Information:
Address: 68-60 Austin St Store #8, Forest Hills, NY 11375, USA
Phone: (718) 480-6100
Mobile Phone: +1 718-480-6100
Having these readily available contact details ensures that New York pet owners can easily reach Austin Veterinary Care for appointments, emergencies, or general inquiries. The provision of both a landline and mobile number offers flexibility, allowing clients to connect with the clinic in the most convenient way possible. This direct line of communication is essential for managing pet health proactively and reactively when unexpected issues arise.
For pet owners in New York, particularly those residing in Forest Hills and surrounding Queens neighborhoods, Austin Veterinary Care stands out as an exceptional choice for all veterinary needs. The consistent positive feedback from real customers, highlighting the compassionate care of Dr. Elizabeth Russell and her entire team, underscores why this practice is so highly regarded. From the welcoming front desk staff to the gentle touch of nurses like Christine, and the thorough explanations from the veterinarians, every aspect of the experience is designed to put both pets and their owners at ease.
The convenient and accessible location on Austin Street, coupled with a comprehensive range of medical services, makes it simple for busy New Yorkers to prioritize their pet's health. Knowing that you have a local veterinary partner who treats your pet like family, offers clear communication, and provides flexible scheduling is truly invaluable in a fast-paced city like New York. If you're searching for a veterinary practice that combines expertise with genuine heart, Austin Veterinary Care is undoubtedly a gem, and a place where your cherished companion will receive the very best care, ensuring their health and happiness for years to come.
Austin Veterinary Care Photos










Austin Veterinary Care Location
Austin Veterinary Care
68-60 Austin St Store #8, Forest Hills, NY 11375, USA
Austin Veterinary Care Reviews
I can’t say enough wonderful things about Austin Veterinary Care! I Extremely recommend!!My pup Loki absolutely loves coming here and that’s saying a lot, considering most dogs aren’t exactly thrilled about vet visits. From the moment we walk through the door, the staff is welcoming, kind, and incredibly professional.Dr. Russell is truly amazing with Loki. You can tell how much she genuinely cares, she always takes the time to make Loki feel comfortable, and explains everything thoroughly to me with such patience and compassion. Loki’s favorite person in the world (besides me!) might just be nurse Christine. Her warmth and gentleness always put him at ease, and it’s clear she has a real gift with animals.There have been multiple occasions where the entire team has gone above and beyond to help Loki, and my cat Benito every time I’ve left feeling so grateful to have found a place that treats my dog like family. Austin Veterinary Care is a gem, and we’re lucky to have them!
Jun 29, 2025 · Sofia BarrientosI've been bringing my dog to Austin’s Veterinary Care for quite some time now, and I couldn’t be happier with the care and attention they provide. The entire staff is warm, friendly, and genuinely passionate about animals. From routine check-ups to more urgent care, they've always made sure my dog is comfortable and well-cared for.Dr. Elizabeth Russell is incredibly knowledgeable and takes the time to explain everything clearly, addressing any concerns I have and offering thoughtful recommendations. The clinic is clean, well-organized, and the team is always quick to respond to any questions, whether by phone or email.I’ve also appreciated the flexibility in scheduling appointments, I highly recommend this Vet to any and everyone!!!!
Mar 07, 2025 · Jade CollinsAmazing service and care! From starting the appointment to finishing, the team was professional, knowledgeable, kind, and compassionate. The receptionist was welcoming with the warmest smile and treated us as if we had known each other for years. The doctor and her techs were thorough, treated my pet with so much love, and went so slowly with her because she is a nervous pup. I would recommend this clinic to anybody who loves their pets and wants the best care for them possible!!!
Jun 12, 2025 · pin yi maoI am very disturbed and disappointed with the lack of customer service and how I was treated by the staff at Austin veterinarian care. I booked my appointment a week in advance and sent over all the required documentation requested. When I called in advance to let them know that I would be a few minutes behind for my appointment due to traffic. The treatment I received was mind blowing. First off the receptionist was very rude and she was speaking to me as though I was an incompetent individual in a high-pitched voice, trying to play nice when she was actually being very dismissive. I made it to the office within the 15 minute grace period. Yet they wanted to charge me $120 for my visit on top of all of the other Fees for vaccinations and whatever else it is that my dog needed. I am so taken back at the poor customer service that was demonstrated towards me and to make matters worse when I was leaving the receptionist gave me the middle finger and laughed at me. I cannot understand how they would allow for someone to be an employee of their company that accent in such a way towards a brand new customer to their establishment. I would also like to add that when I walked into the office after being told that I had to either reschedule or pay the $120 fee for my appointment due to them being extremely busy for the day, No one was in the office when I arrived.I do not recommend this establishment, very unprofessional and unaccommodating.
Jun 06, 2025 · Amber BallDr. Russell is just wonderful! Her medicine is out of this world and healed my puppy from a serious illness!! The receptionist was so kind on the phone and listened to all of my worries. She was even sweeter in person and treated my baby like a king. The doctor and her team were so amazing and made sure I understood everything that was going on and did not push anything on me. Dr. Russell even gave me options...this was the first time a veterinarian actually listened and cared about my concerns. I felt heard and seen as a worried pet parent. If you're looking for the most caring veterinary team, Austin Veterinary Care is it!!!!!!!!
Jun 12, 2025 · Ji Qing
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