Banfield Pet Hospital Introduce
For pet owners in the beautiful communities of Orange County, California, our animal companions are more than just pets—they are cherished members of the family. Ensuring their health and well-being is a top priority, and a key part of that care involves access to a reliable and trustworthy pharmacy for their medications. While many pharmacies cater to humans, a veterinary pharmacy is a specialized and crucial resource that understands the unique needs of animals, providing everything from routine preventative medicines to prescriptions for chronic conditions. This article will provide an in-depth overview of the services and unique qualities of Banfield Pet Hospital in Laguna Niguel, which operates as a full-service animal hospital with a dedicated veterinary pharmacy.
Banfield Pet Hospital stands as a well-known name in veterinary care, and their Laguna Niguel location upholds a model that emphasizes preventive and comprehensive healthcare. They believe in the power of proactive medicine, using regular check-ups and wellness plans to help pets live longer, healthier lives. Part of this comprehensive approach includes an in-house veterinary pharmacy. Having a pharmacy directly on-site provides immense convenience and peace of mind for pet owners. It means that after a vet visit, you can get your pet’s prescription filled immediately without making a separate trip, ensuring that treatment plans can begin as soon as possible. This seamless integration of medical services and pharmaceutical needs makes Banfield a one-stop-shop for many pet health issues, from managing a skin condition to getting a refill on a daily medication.
Banfield Pet Hospital is located at 28221 Crown Valley Pkwy Ste F, Laguna Niguel, CA 92677, USA. This location makes it a highly convenient option for residents of Laguna Niguel and the surrounding Orange County areas. Its placement on Crown Valley Parkway, a major thoroughfare, ensures it is easily reachable for pet owners, which is especially important during a time of a pet's illness or for a scheduled appointment.
The hospital is committed to providing an accessible and inclusive environment for all. It features a **wheelchair accessible parking lot**, which is a significant amenity for pet owners with mobility challenges, making it easier to transport their pets from the car to the building. Furthermore, the clinic has a **wheelchair accessible restroom**, adding to the comfort and convenience of the visit for all clients. The hospital is also designated as **LGBTQ+ friendly**, demonstrating a welcoming and inclusive approach to the diverse community it serves. These features collectively contribute to a positive and stress-free experience for everyone who walks through their doors.
As both an animal hospital and a veterinary pharmacy, Banfield in Laguna Niguel provides a wide range of services to meet a pet’s health needs.
Preventive and Wellness Care: The core of their practice, with services including **comprehensive exams**, **vaccinations**, **parasite control**, and **nutrition advice**. They offer various wellness plans, such as **Puppy Plans** and **Dog Packages**, designed to make routine care more accessible and affordable.
Veterinary Pharmacy Services: The on-site pharmacy provides a full range of medications for pets. This includes refills of a **pet prescription**, ensuring continuity of care. The convenience of an in-house pharmacy means you can get your pet's medications immediately after their **vet visit**.
Diagnostic and Laboratory Services: The hospital is equipped with **in-house laboratory diagnostics** and modern imaging tools like **digital radiography** and **dental digital x-ray**. These technologies are crucial for accurate illness diagnosis, from **gastrointestinal illness** to other medical conditions.
Surgical and Dental Care: They offer a variety of surgical procedures, including **general surgery** and **spaying and neutering**. They also provide **general dentistry** and **dental cleanings** to maintain your pet’s oral hygiene, which is vital for overall health.
Specialty and Urgent Care: The clinic provides **orthopedic evaluation and treatment**, and handles **urgent care** needs during operating hours. While not a 24/7 emergency hospital, they can address many immediate concerns, offering a bridge to more specialized care if needed. They are a **Cat Friendly Practice**, which is a great asset for feline owners.
Banfield Pet Hospital in Laguna Niguel is notable for several key features, though it is important to consider all aspects of a national chain.
Integrated Pharmacy: Having a pharmacy directly within the hospital is a major highlight. It saves pet owners time and stress by allowing them to get their pet's medicine immediately after their appointment, facilitating a quick start to treatment. This seamless process is highly convenient.
Compassionate End-of-Life Care: A powerful and touching highlight, as mentioned in a customer review, is the compassionate follow-up care they provide. The act of sending a sympathy card and a paw print after a pet's passing speaks volumes about the emotional support they offer to grieving families, showcasing a deep level of empathy and care.
Preventive Care Focus: The hospital's emphasis on preventive care is a significant benefit. Through their various wellness plans, they encourage routine, proactive healthcare that can help catch potential issues early, leading to better long-term health outcomes and potentially lower costs over a pet's lifetime.
Accessibility and Inclusivity: The **wheelchair accessible parking lot** and **restroom**, along with the **LGBTQ+ friendly** designation, demonstrate a commitment to serving a diverse and wide-ranging clientele with dignity and respect.
To schedule an appointment or for more information regarding services, you can contact Banfield Pet Hospital using the details below.
Address: 28221 Crown Valley Pkwy Ste F, Laguna Niguel, CA 92677, USA
Phone: (949) 360-0965
For pet owners in Laguna Niguel, Banfield Pet Hospital presents a compelling choice for several reasons. What makes them particularly worth choosing is the combination of their full-service veterinary care and the convenience of an integrated, on-site pharmacy. This model simplifies pet healthcare, allowing for a seamless transition from a diagnostic exam to receiving the necessary medication, a feature that provides great peace of mind. The hospital's strong emphasis on preventive medicine, through its well-known wellness plans, offers a structured and budget-friendly way to ensure your pet gets the routine care they need to stay healthy for life.
While some of the negative reviews highlight issues with administrative procedures and communication—challenges that can sometimes be associated with a large corporate network—it is important to weigh this against the high praise for their medical team and the profound compassion demonstrated in their client relations. The heartfelt review about the sympathy card and paw print is a powerful testament to the emotional connection they forge with their clients and patients. For pet owners who value this level of holistic care—combining professional medical treatment with deep empathy and convenience—Banfield Pet Hospital in Laguna Niguel is a choice that provides a comprehensive and caring healthcare experience for your beloved animal companion.
Banfield Pet Hospital Services
Veterinarian
- Animal Hospital
- Behavior Evaluation
- Behavior evaluation
- Cat Friendly Practice
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental Cleanings
- Dental digital x-ray
- Diagnostics Surgery
- Digital Radiography
- Digital radiography
- Dog Cat
- Dog Packages
- Fecal Exams
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Surgery
- General Veterinary Practice
- General dentistry
- General surgery
- In-house laboratory diagnostics
- Laboratory Diagnostics
- Mobile Appointment
- Nutrition Advice
- Nutrition advice
- Orthopedic evaluation and treatment
- Parasite Control
- Parasite control
- Pet Prescription
- Pets Checked
- Preventive Veterinary Care
- Primary Care
- Puppy Plans
- Spaying And Neutering
- Spaying and neutering
- Treatment Plan
- Urgent Care
- Vaccinations
- Vaccinations For Pets
- Vet Visit
- Veterinary Assistant
- Veterinary Emergency
- Veterinary Healthcare Services
- Veterinary Medicine
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
28221 Crown Valley Pkwy Ste F, Laguna Niguel, CA 92677, USA
Banfield Pet Hospital Reviews
moneymanagercleandiagnosisbusiness daysnailcheckupprice
★ 5★ 4★ 3★ 2★ 1UPDATE:Today my family received a sympathy card from Banfield after having to have our dog Oso put to sleep on June 1st 2024. As soon as we opened it, we all started crying. It was so special and thoughtful of them to do that. It even had his paw print. It was his last gift to us. Thank you so much for doing it. I'm going to buy a frame for it and hang it on my wall. Thank you, thank you, thank you! :)Very kind, compassionate, and knowledgeable people. The best place to take our pet. I highly recommend!
April 03 · Patrick RyanSadly our location closed so we decided to start coming here to the Rancho Mission Viejo location, just across the street. So far, we’ve shown up to our first appointment- the doors were closed. The associate responsible for opening, strolled in late because she overslept. I was given a bunch of paper forms to complete as a new patient - which I am not . When I told associate I didn’t have my glasses she said “sorry we need these” .. I’ve been a client of Banfield for 10 years FYI - not sure how I was suppose to complete forms without be able to see. Thankfully Dr said no problem we can complete online, I’ll help you.I don’t think this place uses technology. If I make an appointment online - they call to tell me that appt isn’t available. Every time. Once I rescheduled- after being told the appt I made online wasn’t available and ended up forgetting because I’m so use to receiving the reminder texts and emails and now I get nothing. Missed that appointment too - no follow up.This place just runs like it’s going out of business. No one is happy, everyone is unmotivated. The med team is ok but management, organization, reception are a fiasco !One time we went there to buy dog food and the place was empty, lights off and front doors unlocked. Could have walked out with the entire inventory ! They’re a mess ! Going to have to drive further for front of the house professionalism !
July 15 · Rosana JulioDr Wu and the Banfield team are the best Vet team! They care, they provide quality care to and keep my animals (dog and cats) healthy! I would highly recommend Banfield RSM Dr Wu and team!
June 25 · Nancy UrdanetaThank you for taking such good care of Max. He is doing great!
March 02 · Darcel ReynoldsTo say this Banfield and many of its locations have disappointed my pet and I is an understatement. This location in particular has lost all of my trust to the point where after 3 years as a loyal customer, I will be looking for another vet clinic.Today, my dog came into this location with the only symptom, bloody diarrhea. Initially, I reached out to the vet chat yesterday to discuss this diarrhea where that person said I shouldn’t be too worried as she has no other symptoms of illness. They recommended I put her on a rice and chicken diet with lots of water. Later that day, I get a call from this Banfield location saying they saw this vet chat and were concerned for my dog and that I should bring her in the next day for an appointment. I thought nothing of it and that they would do a routine checkup given she was showing no other signs of illness. Once I arrive, they explain they want to do the following tests: giardia, pancreatitis, and stool sample along with my request of a nail trimming and anal gland cleaning. I agreed to all of this and left my pet with them. Later on, I get a call from the vet doctor, Dr. Hassanzadeh, saying that my dog is too much to handle and will need to be sedated in order to get these tests done. I agreed, as I know she has severe anxiety and is a Belgian Malinois. I got another call back an hour later from the doctor explaining he finished the tests and everything came back negative, she just must have eaten something bad. Additionally, he goes on to tell me he gave my dog IV fluid therapy and an antibiotic injection (without my prior knowledge or consent). I told him I was not aware of this but he said she needed it so he went ahead and gave it to her. I pushed back and said this is not acceptable as I was not aware of these charges nor anything extra. I also ask if they completed the nail trimmings and anal gland cleaning which he responded they didn't have enough time to do it because he rushed the tests while she was under sedation and he had other patients to get to. So you’re going to tell me I just paid $225 for sedation for you to do other shots and fluids that I did not consent to instead of doing what I specifically asked? He said they squeezed my dog in for an appointment today so he had to rush everything with her and yet I was the one who was offered an appointment with no indication the doctor was too busy today to handle my dog with care. He goes on to say I need to pick up my dog right away because she is barking too much and is an inconvenience to him and other patients. I said excuse me? I have brought my dog here for years, with no issue with her barking (along with other patient’s dogs barking) and I don’t appreciate you saying I must pick her up right away. He quickly changed his tone to say he meant it is best for her to be picked up for her own health.See the pictures for the complete review/story.
September 12 · Kimberly Smith
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