Banfield Pet Hospital in Gaithersburg, MD: Your Local Partner in Pet Care

Banfield Pet Hospital Introduce

Introduction / Overview

For pet owners in the Maryland community, particularly those in the Gaithersburg and Kentlands area, finding a reliable and compassionate veterinary partner is crucial for the health and happiness of their animal companions. Banfield Pet Hospital, located at 218 Kentlands Blvd, is a convenient and accessible option for a wide array of pet healthcare needs. As part of a larger network of veterinary practices, this hospital provides a comprehensive range of services focused on preventive care and overall wellness for dogs and cats. While a large organization, the local team is dedicated to providing personalized attention, striving to build lasting relationships with both pets and their owners. Banfield Pet Hospital is committed to promoting responsible pet ownership and proactive healthcare through its various services, which are designed to support a pet’s health at every stage of life. From routine vaccinations to more complex procedures like general surgery and dental care, the hospital aims to be a one-stop destination for all your pet’s medical needs. Their approach is centered on the belief that preventive veterinary care is key to a long and healthy life for pets. The hospital is known for its Optimum Wellness Plans®, which are designed to make routine care more accessible and affordable, helping pet owners stay on top of vaccinations, exams, and other essential services. This focus on long-term health and proactive management sets them apart as a valuable resource for local Maryland residents. The team works to create a welcoming and friendly environment, understanding the importance of a professional yet caring demeanor. Their commitment to offering a variety of services under one roof and focusing on wellness plans makes them a practical choice for managing your pet's health journey.

Location and Accessibility

Located at 218 Kentlands Blvd in Gaithersburg, MD 20878, Banfield Pet Hospital offers a highly convenient and accessible location for pet owners. Situated inside a PetSmart store, this location makes it easy to combine a vet visit with a trip for pet supplies or grooming, streamlining your errands. The hospital prioritizes accessibility for all visitors, offering a wheelchair-accessible parking lot, which makes arriving at the clinic and transporting your pet much easier, especially for owners with mobility challenges. While the facility is well-integrated within the larger store, the hospital itself is a dedicated space for veterinary care. The hospital operates on an appointments-recommended basis, which helps to manage patient flow and ensures that each pet receives timely and dedicated attention. This system is designed to minimize wait times and provide a structured visit, allowing the veterinary team to prepare for each appointment and give your pet the best possible care. The hospital is also noted for being LGBTQ+ friendly, creating a welcoming and inclusive environment for all members of the community. This commitment to accessibility and inclusivity, combined with its convenient location inside a familiar retail space, makes Banfield Pet Hospital a practical and comfortable choice for veterinary services in the Gaithersburg area.

Services Offered

Comprehensive Exams and Medical Assessments
Routine Vaccinations and Preventative Veterinary Care
Parasite Control and Protection
General Surgery (Spays and Neuters)
General Dentistry and Oral Health Care
Digital Radiography and Ultrasonography
Laboratory Diagnostics and Blood Tests
Nutrition Advice and Dietary Management
Microchipping
Behavior Advice
Medical Grooming and Coat and Skin Care Treatment
End-of-Life Care and Support
Online Pharmacy and Home Delivery for Prescriptions
Illness Diagnosis and Treatment
Canine DNA Test
Gastrointestinal illness diagnosis and treatment

Features / Highlights

Wide range of services for dogs and cats.
Focus on preventive petcare through Optimum Wellness Plans®.
Conveniently located inside a PetSmart store.
Wheelchair accessible parking lot.
LGBTQ+ friendly environment.
Appointments required/recommended for efficient service.
Online pharmacy with home delivery for convenience.
Comprehensive offerings from routine exams to surgical procedures.

Contact Information

For more information or to schedule an appointment for your pet, you can contact the Banfield Pet Hospital in Gaithersburg. The hospital is located at 218 Kentlands Blvd, Gaithersburg, MD 20878, USA. You can reach them by phone at (301) 977-8499. As appointments are recommended, it is best to call ahead to secure a time that works for you and your pet. The team is dedicated to providing support and answering your questions about their services, wellness plans, or any specific health concerns you may have. The availability of an online pharmacy and home delivery also simplifies the process of getting necessary medications and prescriptions, making it easier to manage your pet’s health from home. This combination of accessible contact methods and convenient services highlights the hospital's commitment to making pet care as seamless as possible for busy pet owners. The staff strives to provide a professional and helpful experience, ensuring that clients feel supported and well-informed throughout their pet's care journey. For any pet-related health needs, reaching out to the Banfield Pet Hospital team is a great first step toward ensuring your pet’s long-term wellness.

What is worth choosing

For Maryland residents seeking comprehensive and reliable veterinary care, choosing Banfield Pet Hospital in Gaithersburg offers a number of key advantages, particularly for those who value convenience and a proactive approach to pet health. One of the most significant benefits is the hospital’s emphasis on preventive care through its Optimum Wellness Plans®. These plans are designed to make essential routine services, such as exams and vaccinations, more affordable and manageable on a regular basis. This proactive model helps pet owners stay on top of their pet’s health, potentially catching issues before they become serious and costly problems. The extensive range of services available under one roof is another major draw. From routine check-ups and microchipping to more specialized services like general surgery, dental care, and even addressing specific issues like gastrointestinal illness, the hospital can cater to a wide variety of needs for both dogs and cats. This eliminates the need to visit multiple clinics for different services. The location inside PetSmart is also a unique and practical feature, allowing for convenient access to a variety of pet supplies and services in one place. Furthermore, the hospital’s commitment to inclusivity, demonstrated by its LGBTQ+ friendly environment, creates a welcoming space for all members of the community. While some past reviews have noted challenges, more recent experiences from clients often highlight the professionalism and friendly nature of the staff. When the communication is clear and the care team is engaged, the hospital provides a valuable and comprehensive service. The option for home delivery of prescriptions via their online pharmacy is an added convenience that simplifies the pet care routine. Ultimately, for those who appreciate a structured, wellness-focused approach to veterinary medicine and the convenience of a centralized location, Banfield Pet Hospital is a strong contender for your pet’s healthcare needs in Gaithersburg.

Banfield Pet Hospital Services

Veterinarian
Animal Hospital
Behavior advice
Blood Tests
Canine Dna Test
Cat Dog Services
Coat Care
Coat and skin care treatment
Comprehensive Exams
Comprehensive exams
Digital Radiography
Digital radiography
Dog Packages
End Of Life Care
End of life care
Gastrointestinal illness diagnosis and treatment
General Dentistry
General Surgery
General dentistry
General surgery
H3n8 Influenza
Home Delivery
Illness Diagnosis
Lab Work
Laboratory Diagnostics
Medical Grooming
Medical grooming
Microchipping
Nutrition Advice
Nutrition advice
Online Pharmacy
Oral Health
Parasite Control
Parasite Protection
Parasite control
Pet Medical
Preventive Petcare
Preventive Veterinary Care
Routine Vaccinations
Spays and neuters
Ultrasonography
Vaccinations

Banfield Pet Hospital Details

Accessibility
Wheelchair accessible parking lot

Crowd
LGBTQ+ friendly

Planning
Appointment required
Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

Maryland Montgomery County Gaithersburg Kentlands Kentlands Boulevard

218 Kentlands Blvd, Gaithersburg, MD 20878, USA

Banfield Pet Hospital Reviews

An average rating of ★3.5 from 102 user reviews.

payplanquestionsfront deskphoneinsurancematterprescriptionresearch0

★ 5★ 4★ 3★ 2★ 1

Despite nobody else in line and no obvious phone calls and/or other tasks being completed I waited for a very long time to be checked in.After being checked in and taken to the room, I was given a pamphlet about the wellness plans before I had even had a chance to discuss my concerns for our visit. After I agreed to a plan, my concerns still hadn’t been addressed so I brought them up for a second time and the nurse began taking notes finally.My dog was then taken back to the back by the nurse and brought back roughly 2-3 minutes later. When she returned, I was told they found a tick on her nose and that the vet would be in shortly. Seconds later, the vet cracked the door open and said,“Regarding her diarrhea, switch to bland diet and monitor for a few days.”Then he attempted to shut the door and leave before I asked about the itching, the newly found tick, a cough, and the fact she had been on a bland diet for 3 days without any improvement whatsoever.His response was “monitor”Then the door shut. The nurse came in a few minutes later and I asked if she had any help for me as I came in with questions and left with even more questions and zero answers. She told me to follow the vet’s advice and I was “free to go. “I walked out to check out and nobody was there to check me out. Everyone had left for lunch so I was left standing there for quite awhile.I saw no improvement from my dog as the days went on so I scheduled a second office visit at a different location for Thursday June 12th.The check in process was much better this time-the wonderful lady checking me in paid attention to ky concerns, asked questions about the dog’s symptoms and even asked follow up questions.After her appointment on the 12th, she was diagnosed with allergies and was given a steroid shot, a prescription diet, medicated shampoo, and some probiotics to help with her diarrhea. All of these things should have been done at the first appointment. The fact that I was made to feel like I was delaying lunch time was beyond disappointing and uncomfortable. I arrived at 12:15 for my 12:30 appointment and if a 12:30 appointment is going to be rushed because everyone was to get to lunch, then don’t have that be an option to schedule.The doctor at the second locationwas very attentive, and allowed me to speak rather than being spoken over and having the door closed on me like at the original location.I had scheduled a spay surgery before leaving the original location because I didn’t know I could book at other locations with the wellness plan. When I booked the appointment they told me “surgery is July 8.” And when I asked what time they responded with “it’ll be on your app” and walked away. This left me very uneasy. I did not feel comfortable leaving my dog for surgery with this group.I ended up moving her surgery to the new location and will not go back to the other location no matter the circumstances- I would rather pay any amount of money than have them in charge of my dog’s health. I realize food allergies are not of huge concern, but I went in with concerns and 1. Never even saw the doctor other than him poking his head through the door for less than a minute. 2. Was left at the front counter for far too long because everyone had left for lunch when they knew I still needed to check out. 3 was not given any at home treatments, tips, or any guidance on what to do about the tick bite. I cannot fathom taking a dog with a more serious issue than a food allergy to this clinic.
July 09 · Keaton Sunchild
We've been coming here for years. The staff is always professional and friendly. Doctors are helpful and explain things each visit. We appreciate the great care we receive here.
July 05 · Bridget Hodge
The front desk specialists are always very nice and helpful with answering my questions. It's always a pleasure to talk to them. They provide a friendly and professional service to us and our pets.
June 27 · Oscar Pinto
I recently visited Banfield Pet Hospital to get advice on the best supplements and cat food for my healthy cat. Instead of giving me helpful recommendations, the nurse, vet and front desk woman were more interested in chatting with each other. When they finally spoke to me, they insisted I make an appointment with them, which would cost about $200, just to get advice on supplements and cat food—not even to purchase the actual products.I was simply trying to find the best options for my cat, who means the world to me, but it felt like their main concern was pushing for an expensive appointment rather than genuinely caring about my pet's well-being. Very disappointing experience.
August 27 · Pasindu Weeramunda
Scheduled an appointment with them which I love an hour away but I wanted my cat to be seen because I felt it was important and I pay for a plan so I made the fastest appt I could. They call me on a Monday saying that appointments made online were drops offs. Well it say schedule an appt not drop off than told me to take my car to an emergency clinic but I pay for a plan for him to be seen with them. It does not specify on website drop off appointments it says schedule an appointment. I had to argue to get an appointment and the end result is I lost my baby. This company is only about making money not the actual care of the animal I wouldn't recommend them to anyone.
July 23 · Nicole Lazarek