Banfield Pet Hospital Introduce
Banfield Pet Hospital in Niles, Illinois, is a comprehensive veterinary practice dedicated to providing high-quality and compassionate care for pets. As part of a larger network of animal hospitals, this location offers a wide array of services designed to support the health and well-being of dogs, cats, and small animals. The hospital’s philosophy is rooted in preventive veterinary care, aiming to help pets live long, healthy, and happy lives by focusing on proactive measures. This approach includes routine vaccinations, regular check-ups, and early disease detection. The team of veterinarians and support staff works to build lasting relationships with pet owners, offering personalized advice and creating individual treatment plans that cater to the unique needs of each animal.
The core mission of Banfield Pet Hospital is to make veterinary care accessible and stress-free. They understand that a pet is a beloved family member and strive to treat each patient with the same care and respect they would their own. The hospital is equipped to handle a variety of needs, from routine physical examinations to more complex diagnostic testing and surgical procedures. A key feature of their service model is the availability of pet wellness plans, which are designed to make preventive care more affordable and predictable for pet owners. These plans often include routine exams, vaccinations, and other key services, providing a comprehensive solution for a pet's ongoing health needs.
Banfield Pet Hospital is conveniently located at 8287 W Golf Rd in Niles, IL 60714, USA. This location makes it easily accessible for residents of Niles and the surrounding communities. The hospital is situated inside a PetSmart store, which adds a layer of convenience for pet owners who may need to shop for supplies before or after their appointment. The facility is designed with accessibility in mind, and the parking lot is wheelchair accessible, ensuring that clients with mobility challenges can visit the hospital with ease. While the provided information doesn’t specify other accessibility features, the location's context within a larger retail store suggests a commitment to serving a broad range of community members.
The hospital operates with an appointment-required or appointments recommended system to ensure that each pet receives the dedicated time and attention they need. This practice helps to manage patient flow and reduce wait times, creating a more efficient and less stressful experience for both pets and their owners. For some urgent needs, drop-off services may be available, but it is always best to call ahead. The hospital also strives to be a welcoming place for everyone, noting that it is an LGBTQ+ friendly environment. This commitment to inclusivity, along with a focus on comprehensive care and a convenient location, helps position Banfield Pet Hospital as a reliable choice for pet health services in the Niles area.
---Banfield Pet Hospital in Niles offers a comprehensive range of veterinary services for cats, dogs, and small animals.
- Preventive Veterinary Care: This includes routine vaccinations, parasite control, and preventive health services to keep pets healthy and protected from common illnesses.
- Comprehensive Exams and Diagnostic Testing: The hospital provides thorough physical examinations, in-house laboratory diagnostics, blood tests, SNAP tests, digital radiography, and ultrasonography to accurately diagnose a pet's condition.
- General Dentistry and Oral Health: Services range from routine dental cleanings and tooth cleaning to minor oral surgery, helping to maintain a pet's overall health and well-being.
- Surgical Care: The hospital is equipped to perform general surgery, including spaying and neutering, as well as more complex diagnostic surgery.
- Urgent Care: They provide care for unexpected pet illnesses or injuries that are not life-threatening but require prompt attention.
- Pet Wellness Packages: The hospital offers various petcare packages, such as Puppy Plans, Kitten Plans, and Optimum Wellness Plans, that bundle essential preventive services for a predictable monthly cost.
- Behavior and Nutrition Advice: The team provides professional advice on behavior evaluation and management, as well as tailored nutrition advice for pets with special dietary needs.
- Medical Grooming: Offering grooming services that are performed under a veterinarian's supervision to address specific coat and skin care treatments.
- In-House Pharmacy: A convenient on-site pharmacy for pet prescriptions, along with an online pharmacy for home delivery, making it easy to get the medicine your pet needs.
This wide spectrum of services ensures that the hospital can meet a pet’s needs at every stage of life, from routine care to specialized medical interventions.
---Banfield Pet Hospital offers several key features and highlights that make it a distinct option for pet owners in Illinois.
- Optimum Wellness Plans: These plans are a major highlight, as they provide a cost-effective way for pet owners to budget for and receive a year's worth of preventive care services, including routine exams and vaccinations.
- Comprehensive Service Offerings: The hospital serves as a one-stop-shop for a variety of pet needs, including diagnostic testing, surgery, and even grooming, which can be very convenient.
- LGBTQ+ Friendly: This feature demonstrates a commitment to creating an inclusive and welcoming environment for all clients.
- Telemedicine and Online Services: The availability of online vet consultations and an online pharmacy with home delivery makes pet healthcare more accessible and convenient for busy pet owners.
- Located Inside PetSmart: This location can be a benefit, as it allows pet owners to combine a vet visit with their regular pet supply shopping trip.
- Wheelchair Accessible Parking: The accessible parking lot ensures that all clients, including those with mobility challenges, can easily visit the hospital.
These features, coupled with the hospital's broad range of services, are designed to streamline the pet healthcare experience for clients.
---For more information or to schedule an appointment, please use the following contact details:
Address: 8287 W Golf Rd, Niles, IL 60714, USA
Phone: (847) 965-4242
---What is worth choosing Banfield Pet Hospital for, from the perspective of a local user in Niles, IL? The most compelling reason is the convenience and cost-effectiveness offered through their unique model. The Optimum Wellness Plans are a significant draw for many pet owners, providing a structured, budget-friendly way to manage a pet's preventive healthcare. A client's review highlighted this benefit, stating that the wellness plan "has definitely helped us with all his vaccines and visits we make," showing a clear appreciation for the financial and logistical support the plan provides. The location inside a PetSmart store is another key benefit, making it simple to get a check-up, grab food, and pick up toys all in one trip.
While some online reviews, including one provided, mention negative experiences with scheduling and customer service, it is also important to consider the positive feedback that highlights the staff's professionalism and compassion. The client who praised the wellness plan also thanked the "doctors, vet techs, and front desk staffing for being very inviting and putting my concerns at ease." This suggests that while individual experiences can vary, there is a dedicated and caring team that strives to provide a positive experience. Banfield’s extensive service list, from diagnostics and surgery to nutrition advice and medical grooming, means that pet owners can rely on a single location for a vast majority of their pet’s health needs. For those who prioritize a comprehensive, budget-friendly, and convenient approach to pet care in the Illinois area, Banfield Pet Hospital offers a robust solution.
Banfield Pet Hospital Services
Veterinarian
- Animal Hospital
- Behavior Evaluation
- Behavior advice
- Blood Tests
- Canine Dna Test
- Cat Dog Services
- Cat Friendly Practice
- Cats Only
- Coat Care
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental Cleanings
- Diagnostic Testing
- Diagnostics Surgery
- Digital Radiography
- Digital radiography
- Dog Packages
- Drop Off Services
- Ear Care
- End Of Life Care
- End of life care
- Fecal Exams
- Feline Leukemia
- Gastrointestinal Illness
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Pet Care
- General Surgery
- General Veterinary Practice
- General dentistry
- General surgery
- H3n8 Influenza
- Health Certificates
- Home Delivery
- Illness Diagnosis
- In-House Laboratory
- In-House Pharmacy
- Individual Treatment
- Joint Health
- Kitten Packages
- Kitten Plans
- Lab Work
- Laboratory Diagnostics
- Medical Grooming
- Medical Therapy
- Medical grooming
- Microchipping
- Mobile Appointment
- Nutrition Advice
- Nutrition advice
- Online Pharmacy
- Online Vet
- Oral Health
- Parasite Control
- Parasite Protection
- Parasite control
- Pet Health Advice
- Pet Healthcare
- Pet Hospital
- Pet Illnesses
- Pet Medical
- Pet Prescription
- Petcare Packages
- Pets Checked
- Pets Veterinary
- Physical Examination
- Physical Exams
- Preventive Health Services
- Preventive Petcare
- Preventive Veterinary Care
- Primary Care
- Puppy Packages
- Puppy Plans
- Routine Bloodwork
- Routine Vaccinations
- Skin Issues
- Snap Tests
- Spaying And Neutering
- Spays and neuters
- Special Diet
- Surgical Care
- Tooth Cleaning
- Treatment Plan
- Ultrasonography
- Urgent Care
- Vaccinations
- Vaccinations For Pets
- Vet Advice
- Vet Tech
- Veterinary Advice
- Veterinary Consultation
- Veterinary Emergency
- Veterinary Healthcare Services
- Veterinary Medicine
- Veterinary Visit
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Banfield and their team have been very compassionate and flexible with our frenchie puppy. We have their wellness plan that includes his neutering and it has defiantly helped us with all his vaccines and visits we make. Thank you doctors, vet techs, and front desk staffing for being very inviting and putting my concerns at ease. I appreciate all the work you do for us!
December 03 · Vicki GarciaThis was going to be my first time going to this location, and I doubt I’ll never go back. I make an in-room appointment for my sick dog for Saturday (as this was the only one in my area that had the option) and they decide to give my appointment slot to someone else. They put me under “TO BE DETERMINED” since I did Not “confirm”… no one called and asked me to confirm my appointment, as I usually Get it through a text message. I ask why did you give my appointment to someone else, and the lady on the phone said “we called to confirm twice,” which is not true. They called me one time to ask if I would Like to move my appointment, to which I was Unable to, and the second time they called me while I was Working saying that if I don’t call back then they will cancel my appointment. I called Back not even an hour later to hear this??? And now there are NO in-room appointments for the next month at any location!!!! It’s clear someone hounded them for that spot and they decided to shove me and my dog to the side. So sad, do better.
March 05 · Irma BijedicGreat Banfield location! Doctor Johanna is very considerate and seems to care deeply for her furry patients.
May 19 · Sara AnnI've been postponing my review for almost 6 months now in hope that my kitten will recover from the damage done in Banfield Clinic in Niles and that I will just forget about it. Sadly my kitten is still suffering and she did ever since I took her to Dr. Ravi Kumar Arvapalli, and I cannot get over the fact that that doctor still sees animals on a daily basis.First of I took my kitten to the Clinic for sudden overnight high fever and sneezing. She was almost 4 weeks old. Doctor was so unskilled that his technician found that my kitten had the worm in her neck, while the doctor did not suspect anything. I was happy someone found it so at the time it really didn't matter to me. Two days later my kitten becomes very ill. The worm used to be on the left side of the kittens neck, and what a "coincidence" that all of a sudden my kitten starts having her neck very tilted towards left. She started spinning in circles to the left. Shortly after (matter of a day or so) she becomes partially paralyzed on her upper left body. Left paw stopped functioning. I took her back to Dr. Ravi Kumar Arvapalli. He did some tests that did not give us any answers. Doctor did not have any answers neither. My husband and I started asking if maybe it is some reaction to some of the meds or treatments these previous days, since she was a totally different cat from the moment doctor saw her for the first time. We just asked, we are no conspiracy theorists but people who think, and ask questions since no one was able to help our suffering kitten. Doctor then said with no consideration to the sick cat or our worry: "Then stop giving her medication if you think it's harming her".Soon after, we got our answers from another veterinarian.Out kitten suffered from Cuterebra toxicity.That is the worm our kitten had in her neck. That type of larvae was supposed to be removed whole - not squeezed like it was in our kitten's case. After the technician removed the worms head with the tweezers they all kept squeezing it out. The worm released toxins that traveled to our kitten's brain. I wouldn't be typing this long review if Dr. Ravi Kumar Arvapalli showed any compassion, skill, if he cared at all. But he didn't. No answers but surely we got charged and no questions asked we paid. He damaged our cat for life and did not even follow up. I was concerned, sad and very worried and he brushed me off to stop giving her medication if I believe it's making her sick. What sentence is that? What a claim? I am not a delusional caretaker. I just wanted to know what is wrong with my loved little being. That treatment and medical error is cruel and unethical.In this same clinic they claimed my cat is blind - she sees very well - she finds even the thinnest transparent treads poking out from the woven table pads and usually entertains her self with it for a while. Doctor also blamed everything on inheritance from the mother cat since my kitten was not from the breeder but rescue cat from the street - tests proved him wrong, and another vet proved he is lacking professional skill and that he got my kitten to where she is today. Awful doctor. Wouldn't recommend him to anyone. Don't let him touch your pets. He is dangerous. And for his concern all cats found and rescued by descent citizens from the street are not feral. Most of them are being thrown out by cruel humans, with lack of compassion.On December 27th 2021 my forever baby cat fell into her eternal sleep. Her whole life she's been sick. Due to a brain toxicity caused by Dr. Ravi Kumar Arvapalli's lack of knowledge.In the end she started getting bad seizures.Be careful where you take your pets. Some of the people you trust to care for your pets may ruin your pet's lives forever 💔
March 28 · Aida D.We took my dog to the Niles location and the team could not hold down our dog for her shots. She gets really anxious and we had to keep giving her medicine to calm her down before her appointments. I get that they are busy but it felt like the team was not even trying to hold our dog down properly to give her the appropriate shots and it was really frustrating. We took her to a different clinic and they were able to give her the necessary shots just once.
August 25 · Mae Madrid
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