Banfield Pet Hospital Introduce
For pet owners in the Surprise, Arizona area, finding a veterinary practice that offers both convenience and comprehensive, high-quality care is a top priority. Banfield Pet Hospital, located inside the popular PetSmart store, is a well-known option that provides a wide range of services for the health and wellness of your beloved dog or cat. As a part of a national network of veterinary hospitals, this location combines the resources and standards of a large organization with the personal touch of a local team. They are committed to promoting preventative health care and responsible pet ownership, helping you ensure your pet lives a long, happy, and healthy life.
Banfield Pet Hospital is strategically located at 13764 W Bell Rd, Surprise, AZ 85374, USA. Situated inside the PetSmart store, this location offers a unique level of convenience for pet owners. You can easily schedule your pet's appointment and handle other errands or pet supply shopping at the same time. The facility is designed with accessibility in mind, featuring a wheelchair-accessible car park, ensuring ease of access for all clients. They are also identified as an LGBTQ+ friendly space, reflecting a commitment to being a welcoming environment for every member of the community. While walk-ins may be accommodated, it is highly recommended to book an appointment in advance to ensure the veterinary team is prepared for your pet’s specific needs and can provide timely and efficient service.
Banfield Pet Hospital offers a robust list of veterinary services, addressing everything from routine wellness to more serious medical conditions. Their approach is focused on preventative care to help pets avoid major health issues down the line.
- Preventative and Wellness Care: This includes comprehensive exams, vaccinations, and parasite control for fleas, ticks, and heartworms. These services are crucial for maintaining your pet's health at every life stage.
- Diagnostic and Imaging Services: To get a clear picture of your pet's health, they offer digital radiography (X-rays) and ultrasonography. Many locations have in-house lab testing for quick and accurate results.
- Surgical and Dental Services: The hospital performs a variety of general surgical procedures, including spays and neuters, and offers professional dental cleanings and treatments to combat dental disease.
- Nutritional and Behavioral Advice: The team provides guidance on proper nutrition and weight management, as well as behavior advice to help you address common pet behavior issues.
- Additional Services: Other key services include microchipping for pet identification, coat and skin care treatments, and compassionate end-of-life care. They also offer medical grooming for pets with specific needs.
A key highlight of Banfield Pet Hospital is its emphasis on preventative care, often through its Optimum Wellness Plans. These are yearly packages of services that can help make routine veterinary care more affordable and predictable for pet owners. The plans are tailored to different ages and health needs, encouraging regular vet visits which can help catch and treat health issues early. Another notable feature is the compassionate and understanding staff, as highlighted in customer reviews. One client praised Dr. Thoman for being very caring and helpful during a tough time, while another shared a story about how the staff handled their reactive dog with patience and kindness, allowing the pet space to feel comfortable without getting upset or turning them away. This level of empathy and professionalism is a significant factor in what makes a veterinary clinic a trusted choice. The hospital's location inside PetSmart also offers the convenience of having everything you need for your pet in one place.
For all your pet's healthcare needs, you can contact Banfield Pet Hospital directly. Their address is 13764 W Bell Rd, Surprise, AZ 85374, USA. The primary phone number to reach them is (623) 556-5015. It is recommended to call ahead to schedule an appointment, as they operate by appointment to ensure your pet gets the focused attention they require.
Why is Banfield Pet Hospital a worthy choice for pet owners in Arizona? It is a strong option for several reasons. The primary advantage is its focus on proactive, preventative care. Rather than just treating problems as they arise, the Banfield model, especially with its wellness plans, encourages regular checkups and screenings that can lead to a longer, healthier life for your pet. This proactive approach can often save money and stress in the long run by preventing more serious conditions. The positive client feedback points to a team that is not only medically skilled but also genuinely compassionate and understanding, even with pets that may be difficult or anxious. This kind of "bedside manner" is crucial for building a trusting relationship with both the pet and the owner. Furthermore, the convenience of the location, inside a store you likely already frequent for pet supplies, adds a layer of ease to managing your pet's health. For those seeking a reliable, professional, and empathetic veterinary partner in the Surprise community, Banfield Pet Hospital offers a comprehensive solution for their pet's well-being.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
13764 W Bell Rd, Surprise, AZ 85374, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Dr. Thoman was very caring and did something really nice 💅🏼 helping me with my dog Mojo. We've both had a tough month and really appreciate the help we have received. Thank you.
June 26 · Gazelam AleThe vets and other staff here are wonderful. I have been taking my dog here for almost 3 years and recently she has become reactive/showing aggression towards people after I dropped her off at the adjoining petsmart groomers, which she will no longer go to. For an unknown reason she is now very fearful of the staff here but the vets and staff at the hospital are wonderful. They did not get upset or turn me away when my fur baby growled at them, they allowed her to have her space, knowing it was just fear. Once we left they updated me that she did great once she got over her initial jitters. They always call to check in after an appointment and I appreciate them!
June 07 · kayla thomasVery happy with my recent experience with Banfield, Liberty got her teeth cleaned. She was ready much sooner than I expected and it ended up costing a lot less than originally quoted. I also really appreciated the follow up call the next day to see how she was doing, she was still a little wobbly and slow from the anesthesia but they put my mind at ease. Thanks!
April 25 · Caleb LacinaBuyer beware. I signed up for a OWP in 2020. Was told when signing up that if I was dissatisfied with the service I could cancel at anytime. What they fail to mention is they set you up for auto renewal and if you do decide to cancel they continue to charge you up until your renewal or pay in full for services used during the period or the remaining amount owed for the year (whichever is cheaper). The services being charged by and large are far more expensive than typical “Animal Hospitals”. This whole scheme is a scam and I urge everyone to read the fine print.
July 25 · James GricolGreat staff and the vets are amazing! They always explain everything and answer all my questions. The only bad part because they are so good so many people want to see them so sometimes it takes a little longer to get an appointment but other than that this is one of the best Banfield I’ve been to with my dogs!
October 05 · D.A Madge (DaMadge83)
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