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Brothers PetsVet Near MePennsylvaniaGreene CountyWaynesburgVet in Morris StreetCatnip Acres Clinic
Catnip Acres Clinic ico

Catnip Acres Clinic

1159 Morris St, Waynesburg, PA 15370, USA

4.0
I brought my cat in on November 21st to be spayed. When going over the forms I told them I just treated with bravecto & dewormer, and prior to that revolution - she told me flea/ear mite treatment was not optional, also selected take home if the cat came back FIV/FELV positive. The women going over the papers, tried to tell me to euthanize because “they will die from it”. I told her I was a tech at another clinic, they can still live a good life and it was the only cat in the home therefore I was not concerned at this time. Drop off was 5:45am, they told me around 12-12:30pm that everything should be done. They called at 10am stating “Pepper is done and ready to go home!” I told them I’ll be there in 10 minutes. I went and got my cat. I took Pepper out of the carrier and noticed there was no abdominal incision or shaved for a spay. I looked at his rear end and it was shaved partially - assumed a neuter, but no tattoo or incision, also not groggy at all from sedation/anesthesia but he’s 3lbs so it might not be visible. It happens a lot, I worked in high volume spay/neuter. I went over paperwork and it in fact said “male/neutered” but I was charged for a spay and didn’t have any paperwork stating FIV/FELV negative or positive. I was on my way home and called and left a voicemail 5 min after I picked him up on 11-21 for a refund and records. Never received any call back. I reached out multiple times on Facebook, leaving multiple VM since 11-21 with no contact back. I stopped in today 12-10 and got a refund for the difference of the spay/neuter. The receptionist also couldn’t find my card I paid with, asked if I had paid with another (I only have 1 debit card) and rolled her eyes. I also asked for medical records to send to insurance. The receptionist told me “we don’t do that, if you didn’t get told it was positive then he was FIV/FELV negative.” I asked if I could have records again and the receptionist asked me what to put in the records?? Next I was told they will have it sent to my email by the end of the day. I reached out to a few vetmed people I work with and they told me they legally have to give records - confirming what I knew already. I stopped back in and asked for a refund on the FIV/FELV test since they don’t save a picture or just write down it was negative/postive. The receptionist seriously wrote down on a sticker it was negative and gave me the same paper I got at discharge on 11-21 just with a sticker on it & told me “here is your proof, no refunds per Jamie .” At this point I’m questioning if the test was even done, and will be getting it done at my workplace and verified he is negative. I have worked in high volume spay/neuter and we always kept record, and would inform clients there cat was female vs. male, and give certificates stating they were spayed/neutered and +/- on any test performed. I am appalled of how I was treated and will not be returning with any animal of mine, and will be retesting at my workplace. - Autumn Patterson
Catnip Acres Clinic Overview Intro Photos Location Reviews

Catnip Acres Clinic Introduce

For pet owners in Waynesburg, PA, and across Southwestern Pennsylvania, ensuring access to affordable and reliable veterinary care is a consistent concern. Catnip Acres Clinic stands as a unique resource in the community, primarily focusing on providing accessible, low-cost essential services, particularly for cats, while also extending care to dogs. This article aims to provide a clear, engaging, and informative overview of Catnip Acres Clinic, highlighting its mission, services, and why it remains a valuable option for local residents seeking to keep their pets healthy and contribute to broader animal welfare efforts in Pennsylvania.

Catnip Acres Clinic operates with a distinctive mission: to ameliorate the suffering associated with cat overpopulation in Southwestern PA, specifically Greene County, by offering high-volume/low-cost sterilization programs. While their roots are deeply embedded in feline welfare, they have expanded to provide general veterinary care for both cats and dogs, emphasizing affordability. This commitment to accessibility is crucial for many pet owners, allowing them to provide necessary preventative and basic medical care without prohibitive costs. Their dedication to fighting overpopulation through sterilization and vaccination directly contributes to increasing animal quality of life and decreasing neglect and shelter overcrowding, which are significant concerns for animal lovers across Pennsylvania.

Catnip Acres Clinic is located at 1159 Morris St, Waynesburg, PA 15370, USA. This address places it within Waynesburg, the county seat of Greene County, making it a central and identifiable location for residents within the county and surrounding areas in Southwestern Pennsylvania. Morris Street is accessible within the town, though visitors should note that clinics operating with a specific mission or high volume might have unique access protocols.

While some traditional clinics might prioritize appointment-based services, Catnip Acres Clinic, in line with its low-cost and high-volume mission, often emphasizes efficiency. It's advisable for potential visitors to check their specific operating hours and appointment policies, as some services may be by appointment only, or have specific walk-in times. The clinic’s location in Waynesburg ensures that it serves a vital role for local pet owners seeking essential care. For those driving, the address is readily available on mapping services, facilitating straightforward navigation to the facility. Its presence within the community underscores its role as an accessible option for foundational pet health needs in the region.

Catnip Acres Clinic offers a focused range of veterinary services, primarily emphasizing preventative care, spay/neuter procedures, and basic health maintenance for cats and dogs. Their operational model is often geared towards providing these essential services at an affordable price point, making them accessible to a wider segment of the pet-owning population.

  • Spay & Neuter Services: A core part of their mission, offering high-volume, low-cost sterilization programs for cats and dogs to combat overpopulation. These often include a package with basic vaccines and deworming.
  • Vaccinations: Providing essential vaccines for both dogs and cats, including:
    • Dogs: Rabies (1-year and 3-year options), Distemper combo (Parvo), Distemper combo with Lepto, Lyme, Bordetella.
    • Cats: Rabies (1-year and 3-year options), Distemper combo, Distemper/Leukemia combo.
  • Wellness Exams: Basic veterinary visits for general wellness checks or to address specific health concerns, performed by their veterinarian. Appointments are often required and a deposit may be needed.
  • Diagnostic Tests (In-house & Send-out):
    • SNAP Tests: Including 4DX (Lyme and heartworm for dogs) and Combo SNAP Test (feline leukemia, FIV, and heartworm for cats).
    • Send-out Labwork: Collection and submission of samples (blood, fecal, urine, body tissue) to external laboratories for more comprehensive analysis.
    • X-rays: In-house X-ray machine with capabilities for tele-consultation with specialists if needed.
  • Parasite Prevention & Treatment: Offering various medications and treatments for fleas, ticks, heartworm, roundworms, hookworms, and tapeworms (e.g., Nexgard, Simparica Trio, Revolution Plus, Effipro Plus, Catego, Profender, Strongid, Drontal).
  • Nail Trims: Basic nail trimming services, with different pricing for cats/small dogs and larger dogs.
  • Microchipping: Although not explicitly listed as a standalone service, it is often included in spay/neuter packages or offered during wellness visits, essential for pet identification.
  • Medication Dispensing: Providing necessary medications, often at a more affordable rate, adhering to the requirement of a current veterinarian-client-patient relationship.

Catnip Acres Clinic possesses several features and highlights that are particularly relevant to its mission and the community it serves in Pennsylvania. However, it's also important to acknowledge areas where customer experiences have varied, providing a balanced perspective for potential users.

  • Affordable Pricing: A primary highlight is their commitment to low-cost veterinary services, especially for spay/neuter procedures and vaccinations. This makes essential pet care accessible to a broader demographic in Greene County and Southwestern PA.
  • Mission-Driven Focus: As a non-profit 501(c)3 organization, their main mission is to reduce cat overpopulation and suffering, which guides their service offerings and pricing structure. This appeals to pet owners who support animal welfare initiatives.
  • Essential Preventative Care Accessibility: By offering affordable vaccines, deworming, and parasite prevention, they play a crucial role in preventing widespread disease and maintaining community pet health.
  • Spay/Neuter Specialization: Their high-volume spay/neuter clinics are a cornerstone service, providing a vital public health benefit and addressing animal overpopulation directly.
  • In-House Diagnostics: The availability of in-house X-rays and basic lab tests allows for quicker diagnostics for certain conditions.
  • Acceptance of CareCredit: This provides a flexible payment option for clients, helping them manage veterinary expenses.

However, it's essential to address concerns raised in some customer reviews to provide a complete picture:

  • Communication and Record Keeping: One detailed review highlighted significant issues with communication regarding a spay/neuter procedure (mistaking sex of cat, incorrect billing for spay when a neuter was performed), lack of immediate records for tests (FIV/FELV), and challenges in obtaining medical records for insurance purposes. While the clinic eventually provided a refund and some documentation after multiple attempts, this suggests inconsistencies in their administrative processes.
  • Staff Interactions: While some reviews commend staff as "kind and understanding" and a "blessing" for providing a comfortable space for a rescue cat, the detailed negative review describes unprofessional interactions, including eye-rolling and unhelpful responses when requesting records. This indicates a potential variability in customer service experiences.
  • Emergency Care Limitations: The clinic explicitly states it is "not equipped to handle emergency cases." This is an important distinction for pet owners, meaning they should seek full-service emergency hospitals for critical situations.
  • Appointment and Communication Protocols: There's mention of a $30 deposit required for vet visits due to no-shows, and a note about longer waiting times due to being "short-staffed and trying our best." This indicates that while they are busy and trying to manage demand, it can impact client experience.

For appointments or inquiries with Catnip Acres Clinic, please use the following contact information. It is highly recommended to call ahead for current hours and to understand their appointment and service policies.

Address: 1159 Morris St, Waynesburg, PA 15370, USA

Phone: (724) 627-0846

Mobile Phone: +1 724-627-0846

Clinic Hours: Please note that hours may be limited for general appointments, with specific days dedicated to scheduled surgeries. Current reported hours include Monday & Wednesday 9:00 AM-3:00 PM (by appointment), Tuesday 9:00 AM-3:00 PM (scheduled surgery only), and possibly Thursday (twice a month) for surgeries/appointments. Friday, Saturday, and Sunday are generally closed, except for scheduled spay/neuter clinics.

For residents of Waynesburg and the surrounding areas in Pennsylvania, Catnip Acres Clinic offers a unique and valuable role in local veterinary care. Its primary strength lies in its mission-driven commitment to providing affordable spay/neuter services and essential vaccinations, making critical preventative care accessible to a broader community. For pet owners with budget considerations, or those who strongly support animal population control, Catnip Acres Clinic presents a highly suitable option for these fundamental services. The positive testimonials highlight their success in creating comfortable environments for rescue cats and supporting their well-being.

However, local users should be aware of the clinic's specialized focus and operational model. While excellent for low-cost preventative care and sterilization, it is not a full-service emergency hospital, and some administrative processes, particularly regarding records and communication, might require proactive follow-up based on past customer experiences. Despite these points, for its core offerings and dedication to animal welfare through accessible services, Catnip Acres Clinic remains a significant and beneficial resource for pet owners in Pennsylvania who prioritize affordability and preventative health for their beloved companions.

Catnip Acres Clinic Photos

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Catnip Acres Clinic Location

Catnip Acres Clinic

1159 Morris St, Waynesburg, PA 15370, USA

Catnip Acres Clinic Reviews

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