Companion Animal Hospital Introduce
For pet owners across Connecticut, especially those residing in the Central Connecticut area, the health and happiness of our beloved animal companions are paramount. When seeking veterinary care, finding a facility that combines deep medical expertise with genuine compassion, personalized attention, and a truly welcoming environment is invaluable. In Cromwell, Connecticut, Companion Animal Hospital stands as a shining example of such a practice, proudly serving the local community with a steadfast commitment to providing comprehensive and heartfelt care for pets. This article is designed to offer Connecticut residents a detailed insight into Companion Animal Hospital, helping you understand their unique approach to pet health, their accessible location, and the wide array of services designed to support your pet’s journey through every stage of life.
Companion Animal Hospital has cultivated an outstanding reputation within the Cromwell community and beyond, including areas near the town lines of Middletown and Berlin. Established in 1989 by Dr. Barbara Hess, this family-owned hospital has a rich history of over 30 years dedicated to animal welfare. Now, with Dr. Melina Rothert, Dr. Hess's daughter, also on the team, the legacy of compassionate and expert care continues, reflecting a deep-rooted commitment to veterinary medicine. As testimonials from numerous grateful clients reveal, the team at Companion Animal Hospital is consistently lauded for their warmth, kindness, efficiency, and their ability to make both pets and their owners feel instantly at ease. Whether you have an energetic puppy, a beloved senior cat, or a pet requiring specialized care, understanding your local veterinary options is key to making informed decisions about their ongoing care. We will delve into what makes Companion Animal Hospital a highly preferred choice for many Connecticut families, from its convenient location and comprehensive services to the unique features, particularly their holistic and empathetic approach, that truly set them apart in the local veterinary landscape.
Companion Animal Hospital is conveniently located in Cromwell, Connecticut, ensuring excellent accessibility for pet owners throughout the town and its surrounding areas. You can find them at 5 Kirby Rd, Cromwell, CT 06416, USA. This strategic location is particularly beneficial as it's situated right near the town lines of Middletown, Cromwell, and Berlin, and easily accessible right off Interstate 91. This means straightforward directions and easy navigation, whether you are coming from local Cromwell neighborhoods or traveling from various parts of Central Connecticut.
For those familiar with the area, the address provides a clear landmark, contributing to hassle-free visits. Ample parking is typically available on-site, ensuring a smooth arrival and departure for you and your pet. This thoughtful consideration of accessibility is a significant benefit for pet owners, especially during times when your pet may not be feeling their best and you need to transport them to the veterinarian comfortably and without delay. Their business hours, including Monday, Thursday, and Friday from 8:00 a.m. to 5:00 p.m., Tuesday from 7:30 a.m. to 5:00 p.m., and Wednesday from 7:00 a.m. to 5:00 p.m., offer flexibility for various schedules. The ease of access and convenient hours underscore Companion Animal Hospital’s long-standing commitment to effectively serving the local Connecticut community.
Companion Animal Hospital provides a comprehensive array of veterinary services designed to meet the diverse health needs of your pets throughout their lives, focusing on both preventative care and effective treatment. Their mission is to provide personalized, friendly care with quick responses and short wait times. Services offered for dogs, cats, and also smaller mammals like rabbits, ferrets, guinea pigs, and hamsters, include:
- Pet Wellness: Emphasizing preventative health, they offer annual and semi-annual check-ups, which are crucial given how much faster pets age than humans.
- Pet Vaccinations: Comprehensive vaccination protocols are available to protect pets from a wide range of dangerous diseases.
- Dental Care: Thorough dental check-ups and necessary care are provided, recognizing the significant impact oral health has on a pet's overall well-being.
- Spay and Neuter: Offering this essential surgical procedure and educating pet owners on its many benefits. Senior discounts are available for these services.
- TCVM Acupuncture: A specialized and advanced treatment option for pets, particularly beneficial for pain management and chronic conditions. Dr. Rothert is a certified Veterinary Acupuncturist from the Chi Institute.
- Animal Surgery: A range of surgical services are available, with a strong focus on patient safety and compassionate care.
- Urgent Care: The hospital strives to take on urgent care cases based on scheduling availability, providing prompt attention when needed.
- Boarding: Offering safe and comfortable boarding services for pets when owners are away.
- Behavior Counseling: Guidance to help address and improve pet behavior, strengthening the bond between pets and their families.
- Nutritional Counseling: Advice on proper pet nutrition to support overall health and address specific dietary needs.
- Microchipping: Services for permanent pet identification to aid in reuniting lost pets with their families.
- Pharmacy Services: An extensive inventory of veterinary pharmaceutical items, supplies, and medications is likely available on-site for convenience.
- End-of-Life Services: Providing compassionate care and support to pets and their families during difficult times.
Companion Animal Hospital consistently receives glowing reviews from pet owners in Connecticut, highlighting several key features that set it apart as a premier veterinary practice.
- Exceptional Compassion and Personalized Care: This is arguably the strongest highlight, repeatedly emphasized by clients. Dr. Mel (Dr. Rothert) and the entire team are praised for their "genuine compassion for animals," and for making "both pets and their owners feel instantly at ease." Reviews highlight their warmth and kindness, which is especially impactful during difficult times, such as when a dog was facing severe hip dysplasia.
- Expertise in Advanced Treatments like Acupuncture: A significant feature is their offering of Traditional Chinese Veterinary Medicine (TCVM) acupuncture. Dr. Rothert is a certified Veterinary Acupuncturist, which is a specialized treatment not commonly found at all veterinary clinics. The success story of a dog recovering from FHO surgery and becoming "a very comfortable pup who enjoys playing and hikes" after acupuncture and a long-term plan developed by Dr. Rothert is a powerful testament to this expertise.
- Dedicated Long-Term Health Planning: The ability to develop comprehensive, long-term plans for conditions like hip dysplasia, combining immediate relief (acupuncture) with sustained health (supplements), showcases a holistic and forward-thinking approach to pet care. This proactive planning provides immense peace of mind to pet owners.
- Efficiency and Thoroughness Combined: Clients are impressed by the team's ability to work "quickly and efficiently" while still being "thorough in their care." This minimizes stress for both pets and their families, ensuring a smooth and effective visit without feeling rushed.
- Attentive Listening and Clear Communication: Dr. Mel is specifically noted for taking "the time to listen attentively to concerns and goes above and beyond to ensure both pet and owner understand the treatment plan." This commitment to clear communication and client education is vital for fostering trust and collaborative care.
- Experienced and Family-Owned Practice: Founded in 1989 by Dr. Barbara Hess, and now including her daughter, Dr. Melina Rothert, Companion Animal Hospital boasts over 30 years of experience. This long-standing presence and family dedication contribute to a stable, trustworthy, and community-oriented practice.
- Warm and Welcoming Environment: From the moment clients walk in, they are "greeted with warmth and kindness," contributing to a comfortable atmosphere for both anxious pets and their owners.
For appointments, inquiries, or to learn more about the extensive services offered at Companion Animal Hospital, you can easily reach their practice.
Address: 5 Kirby Rd, Cromwell, CT 06416, USA
Phone: (860) 632-7955
For pet owners throughout Connecticut, especially those in Cromwell, Middletown, Berlin, and the surrounding Central Connecticut region, Companion Animal Hospital stands out as an exceptionally suitable and highly recommended choice for their beloved animal companions' healthcare needs. Its profound suitability for locals stems from a powerful blend of comprehensive medical services, deeply compassionate care, and a proven track record of successful patient outcomes.
The consistent and heartfelt testimonials from grateful pet owners truly illuminate the unique strengths of Companion Animal Hospital. The recurrent praise for the "absolutely amazing" staff and the "genuine compassion" of veterinarians like Dr. Mel (Dr. Rothert) underscores a practice that prioritizes the emotional well-being of pets and their families, particularly during challenging health journeys. The success story of a dog benefiting from FHO surgery and acupuncture, leading to a "very comfortable pup who enjoys playing and hikes," powerfully demonstrates their expertise in both traditional and advanced, holistic treatments. This makes them an ideal choice for Connecticut residents seeking cutting-edge options for pain management and long-term health.
Furthermore, the hospital’s ability to combine efficiency with thoroughness ensures that pet owners receive top-notch care without feeling rushed, valuing both their time and their pet's comfort. As a long-standing, family-owned practice established in 1989, Companion Animal Hospital has built a deep foundation of trust and loyalty within the community. Its convenient location near major roadways in Cromwell makes it easily accessible for routine visits and urgent care. For any New York resident seeking a veterinary partner who offers not just medical excellence but also profound empathy, clear communication, and a welcoming environment for their cherished animal companions, Companion Animal Hospital is an outstanding and highly reliable choice.
Companion Animal Hospital Photos










Companion Animal Hospital Location
Companion Animal Hospital
5 Kirby Rd, Cromwell, CT 06416, USA
Companion Animal Hospital Reviews
The staff at companion have been absolutely amazing for our animals over the years. One of our dogs had FHO surgery for hip dysplasia and has required much more hands-on care for his joint pain. Dr. Rothert developed a long-term plan to make our dog comfortable, starting with acupuncture to reduce immediate inflammation and then supplements for long-term joint health. A year later after completing acupuncture and he's a very comfortable pup who enjoys playing and hikes! 🙂
Feb 15, 2025 · Jeremy HallI can't say enough positive things about Companion Animal Hospital and the incredible care provided by Dr. Mel and her team. From the moment you walk in, you're greeted with warmth and kindness, making both pets and their owners feel instantly at ease.Dr. Mel's genuine compassion for animals shines through in every interaction. She takes the time to listen attentively to concerns and goes above and beyond to ensure both pet and owner understand the treatment plan. Her expertise and dedication are truly commendable.What also impressed me was the efficiency of the service. Despite being thorough in their care, the team at Companion Animal Hospital works quickly and efficiently, minimizing any stress for both pets and their families.I wholeheartedly recommend Companion Animal Hospital to anyone seeking top-notch veterinary care in a welcoming and compassionate environment. Dr. Mel and her team have created something truly special here, and I'm grateful to have such a fantastic resource in our community!
May 29, 2024 · Evan PenningtonWhat can I say about this place that I haven’t already, they make me feel like they truly love my Sampson and love what they do!!! I am so great full a co-worker referred them to me. You can trust them with your fur babies🥰❤️
Dec 04, 2022 · Leann QuninoesThe doctors and staff have helped us immensely in both practical ways (meds etc) and as compassionate caring human beings, way beyond professional service. I trust them completely.
Mar 26, 2025 · Elena GrossmanPlease be careful with your pets here. One of the doctors specifically has consistently been careless with prescribing medications. Little transparency with what is being prescribed, along with not checking our pets medical records before prescribing. Had we not mentioned a medical issue of our pet, they would have given them medication that could have caused issues. They failed to check medical records before hand. Not a good look or situation to be a part of at all. Scary in all honesty.Technicians have also been careless - after a small procedure, our pet continued to bleed for hours, only to find out that half of a catheter was still in him, which we could not see at first because of his bandage.Asked multiple times for a doctor to call us back over issues above, we received no call.We’ve since switched care away from them and are very happy.
Nov 01, 2024 · Mike R
More Vet Near Me

547 Main St, Cromwell, CT 06416, USA

196 Berlin Tpke Suite 4, Berlin, CT 06037, USA

977 Farmington Ave, Berlin, CT 06037, USA

2762 Berlin Tpke, Berlin, CT 06037, USA

816 Washington St, Middletown, CT 06457, USA

150 Berlin St, Middletown, CT 06457, USA

588 Cromwell Ave, Rocky Hill, CT 06067, USA

369 New Britain Rd, Kensington, CT 06037, USA

88 High Rd, Kensington, CT 06037, USA

188 Kitts Ln, Newington, CT 06111, USA

375 Baileyville Rd, Middlefield, CT 06455, USA

1940 Silas Deane Hwy, Rocky Hill, CT 06067, USA
Categories
Top Visited Sites





