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Brothers PetsVet Near MeConnecticutLower Connecticut River Valley Planning RegionMiddlefieldVet in Baileyville RoadPowder Ridge Veterinary Hospital
Powder Ridge Veterinary Hospital ico

Powder Ridge Veterinary Hospital

375 Baileyville Rd, Middlefield, CT 06455, USA

4.0
I’ve been visiting powder ridge with my senior samoyed Tia. I chose to visit this vet due to her veterinarian Dr.Reeves switching clinics, Tia has been with him for 13 years and I assumed the switch would benefit myself and my beloved dog. My experience was positive up until my visit today which was only to receive a shot for her arthritis pain. It was a visit that should have been quick and easy. Upon arrival the tech demanded that they put a choke collar on her as we were waiting at the visiting room door. They said it is policy to put on the choke collar which restricts when the animals pulls away or someone pulls the animal and is used to create slight pain in order to control an animal. My dog tia is elderly and has pain as is not to mention she is extremely well behaved and docile. I was shocked by this demand due to not having to do this at prior visits and the simple fact that we were already standing at the door entrance of the room! I told them no they would not be putting that on her it would upset her and she plain and simple did not need it! Upon being told I would not be allowing them to put the choke collar on the tech got the manager who doubled down on this demand and humiliated me by arguing over this in front of all the staff as well as all other patients in the waiting area. They then told me they will not be seeing tia today and would refund the price of the shot she was there to receive! They weren’t even certain how to preform the refund. After refunding the amount on my card they shocked me farther by stating they would not be allowing tia to return as a patient after this visit! I am beyond frustrated and feel disrespected by this experience. My dog is in her elderly years and I only want her to be treated kindly and respectfully which apparently this clinic was incapable of. I would never return or recommend this vet office to anyone! Kindness and patience is not a lot to ask for especially when working with pets! - Anna K D’Anna
Powder Ridge Veterinary Hospital Overview Intro Photos Location Reviews

Powder Ridge Veterinary Hospital Introduce

For pet owners across the Connecticut region, especially those in and around Middlefield, finding a veterinary practice that truly aligns with your values for compassionate and effective animal care is paramount. Powder Ridge Veterinary Hospital aims to be that trusted partner in your pet’s health journey. Located conveniently in Middlefield, CT, this hospital strives to provide comprehensive veterinary services, prioritizing the well-being and comfort of your beloved companions.

Powder Ridge Veterinary Hospital understands that pets are cherished members of our families, and their goal is to offer high-quality medical care tailored to each animal's unique needs. They focus on delivering a range of services, from routine wellness checks and vaccinations to more complex surgical procedures and ongoing care for chronic conditions. Their team is dedicated to supporting pet owners through every stage of their animal's life, from puppyhood and kittenhood through their senior years.

While experiences can vary, as highlighted in differing customer reviews, the hospital is committed to providing a professional environment. As one thankful client shared, they offered "great service" and were able to provide crucial, affordable surgery for a cat with bladder stones when other facilities were out of reach. This points to a dedication to helping pets in need, especially when financial constraints are a concern, and providing clear communication and attentive post-operative care.


Location and Accessibility

Powder Ridge Veterinary Hospital is conveniently located at 375 Baileyville Rd, Middlefield, CT 06455, USA. This accessible location in Middlefield makes it a viable option for pet owners residing not only within the town itself but also in surrounding communities throughout the Connecticut region. Baileyville Road is a key local thoroughfare, ensuring straightforward navigation for both new and returning clients.

The hospital's position provides good accessibility, which is beneficial for minimizing travel time for routine appointments and, more critically, for urgent care situations where prompt attention is necessary. Its location within Middlefield aims to serve the local community efficiently, making professional veterinary services readily available. While details on specific parking facilities are not provided, as a suburban location, it typically offers adequate parking options for client convenience, contributing to a smoother visit experience.

Being situated on Baileyville Road, Powder Ridge Veterinary Hospital is integrated into the local landscape, symbolizing a commitment to being a convenient and accessible resource for the health needs of pets in Middlefield and the surrounding Connecticut towns. This focus on local accessibility underscores their role in supporting the well-being of the community's animal companions.


Services Offered

Powder Ridge Veterinary Hospital aims to provide a broad spectrum of veterinary services designed to address the various health needs of pets throughout their lives. Their focus is on delivering comprehensive and attentive care, from preventative measures to advanced treatments, to ensure your beloved companion receives the best possible medical attention.

  • Wellness Exams and Preventative Care: Regular check-ups are foundational to maintaining your pet's long-term health. These include thorough physical assessments, tailored vaccination schedules to protect against common and serious diseases, and guidance on parasite prevention (fleas, ticks, heartworms).
  • Diagnostic Services: The hospital is equipped to perform various diagnostic tests to accurately identify and understand health conditions. This typically includes in-house laboratory testing (blood work, urinalysis, fecal exams) for rapid results, and potentially imaging services like X-rays to visualize internal structures.
  • Surgical Procedures: They offer a range of surgical services, which, as highlighted by a client, can include complex procedures like bladder stone removal. Emphasis is placed on patient safety, effective anesthesia, and careful post-operative monitoring and recovery.
  • Pain Management (including Arthritis Care): The hospital provides solutions for managing chronic pain, particularly for elderly pets with conditions like arthritis. This includes administering necessary medications or injections to improve comfort and mobility.
  • Dental Care: Oral health is crucial for overall well-being. Services likely include professional dental cleanings to prevent periodontal disease, extractions if necessary, and advice on at-home dental hygiene.
  • Medication and Prescriptions: They provide necessary prescription medications to treat various conditions, ensuring pets have access to the pharmaceuticals they need for recovery and ongoing health management.
  • Post-Operative Care: Following surgical procedures, detailed and clear instructions are given for home care, and dedicated attention is provided to ensure a comfortable recovery for the pet while at the hospital.
  • Affordable Care Options: As noted by a client, the hospital strives to offer competitive pricing for complex procedures like surgery, making essential care more accessible to pet owners who might otherwise face financial barriers at other facilities.

Features / Highlights

Powder Ridge Veterinary Hospital, while receiving mixed feedback, presents several features and highlights that are particularly appealing to pet owners in the Connecticut region, showcasing their commitment to certain aspects of animal care.

  • Affordable and Accessible Surgery: A significant highlight, as praised by a grateful client, is their ability to offer more affordable surgical options compared to other specialized centers. For pets needing critical procedures like bladder stone removal, this can be a life-saving difference for owners facing budget constraints.
  • Efficient Scheduling for Urgent Needs: The hospital demonstrated a capacity to "fit us in within a week" for diagnostics and schedule surgery "within 2 weeks" for a complex case. This responsiveness for non-emergency but urgent surgical needs is highly valuable for pet owners.
  • Thorough Post-Operative Care and Instructions: Following surgery, the clinic is credited with "babying" the recovering cat "all day" and providing "super clear instructions" for home care. This meticulous attention to recovery and client education is crucial for successful outcomes.
  • Responsive and Informative Veterinarians: The vet at the follow-up visit was highlighted for taking "great care to answer all of my questions - big and small," indicating a commitment to client education and addressing all concerns, no matter how minor they seem.
  • Top-Tier Staff (Front Desk, Techs, Vets): A positive review specifically praises the entire team, stating that "The staff at the desk, the techs, and the vets I saw were all top tier. Friendly, considerate, helpful, and receptive when I had questions or concerns." This suggests a cohesive and client-focused team overall.

Contact Information

For residents of Middlefield and surrounding Connecticut communities seeking veterinary services, Powder Ridge Veterinary Hospital is available to assist you. Their team is prepared to answer your questions, discuss your pet's needs, and schedule appointments.

Address: 375 Baileyville Rd, Middlefield, CT 06455, USA

Phone: (860) 349-9107

Mobile Phone: +1 860-349-9107

It is advisable to call during their regular business hours for appointments or to discuss your pet's specific health concerns. This ensures that you receive the most accurate and timely information and service.


Conclusion: Why this place is suitable for locals

For pet owners living in Middlefield, Connecticut, and the broader surrounding region, Powder Ridge Veterinary Hospital presents itself as a valuable local option for veterinary care, particularly for those seeking a balance of comprehensive services, responsiveness, and potentially more affordable surgical solutions. While a recent review highlighted a specific negative interaction regarding policy, the hospital's overall commitment to providing necessary and detailed care for pets, as evidenced by another detailed positive review, makes it a suitable consideration for locals.

The ability of Powder Ridge to efficiently schedule and perform critical surgeries, such as bladder stone removal, at what was perceived as a more accessible price point than other centers, is a significant benefit for pet owners facing complex health issues and financial considerations. This points to a clinic that actively works to make essential medical care attainable within the community. Furthermore, the detailed post-operative instructions and attentive care for recovering animals demonstrate a strong commitment to successful outcomes and pet comfort.

The positive feedback emphasizing the "top-tier" staff, including friendly, considerate, and helpful desk staff, technicians, and vets, suggests that many clients experience a supportive and receptive environment when addressing their pet's health concerns. For residents of Middlefield and nearby towns, having a local hospital that is equipped for both routine care and more involved procedures, with a focus on clear communication and pet comfort during recovery, can be a crucial resource. While individual experiences can vary, the hospital's capacity to provide vital and often complex care, coupled with its local accessibility, positions it as a relevant choice for Connecticut pet owners seeking dedicated veterinary services.

Powder Ridge Veterinary Hospital Photos

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Powder Ridge Veterinary Hospital Location

Powder Ridge Veterinary Hospital

375 Baileyville Rd, Middlefield, CT 06455, USA

Powder Ridge Veterinary Hospital Reviews

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