Pieper-Olson Veterinary Hospital Introduce
Introduction / Overview
For pet owners across Connecticut, finding a veterinary practice that offers truly comprehensive, round-the-clock, and deeply compassionate care is a profound necessity. Pieper-Olson Veterinary Hospital in Middletown, CT, stands as a leading institution in the region, known for its extensive range of services and an unwavering commitment to both patient well-being and client support. This hospital is part of the larger Pieper Veterinary family, recently rebranded as COVE Animal Health, a network that has been a trusted name in veterinary medicine for nearly 90 years. They embody a "veterinarian-led, patient-first philosophy," ensuring the highest quality of care for pets. What truly sets Pieper-Olson apart is their ability to handle complex medical and surgical cases with exceptional skill, while also providing a remarkably supportive and understanding environment, particularly for pets with anxieties or reactive tendencies. They understand that a vet visit can be stressful, and their entire staff works diligently to make the experience as low-stress and productive as possible. From routine wellness checks to critical emergency care and advanced specialty services, Pieper-Olson Veterinary Hospital is designed to be a complete and trusted partner in your pet's health journey, offering peace of mind to pet parents throughout Connecticut, knowing their "best of friends" are in the best of hands.
Location and Accessibility
Pieper-Olson Veterinary Hospital is conveniently located at 730 Randolph Rd, Middletown, CT 06457, USA. This central address makes it an incredibly accessible and vital resource for pet owners not only in Middletown but also across a wide radius of Connecticut. As a hub within the Pieper Veterinary network (now COVE Animal Health), this location serves as a primary care facility, and importantly, also houses a 24-hour emergency and specialty center. This dual function means that comprehensive care, from routine appointments to urgent critical situations, is readily available around the clock. The hospital's presence on Randolph Road ensures straightforward navigation from various parts of the state, making the trip manageable even in times of urgency. Ample parking facilities are typically available, contributing to a stress-free arrival. The fact that the hospital operates 24 hours a day, 7 days a week, is a monumental advantage for Connecticut pet owners, providing an invaluable safety net for emergencies that can arise at any time. This unparalleled accessibility underscores Pieper-Olson Veterinary Hospital's commitment to being a constant and reliable partner in pet health for the entire Connecticut community.
Services Offered
- Primary Care: Comprehensive wellness exams, preventive medicine including vaccinations and parasite control, and general health maintenance for dogs, cats, and potentially other small animals.
- 24-Hour Emergency Care: Round-the-clock availability for critical injuries, sudden illnesses, and any immediate pet health emergencies, providing an invaluable safety net for pet owners.
- Urgent Care: Dedicated services for non-life-threatening but urgent conditions that require prompt attention, available seven days a week.
- Specialty Services: Access to a wide range of specialized veterinary care provided by board-certified specialists, including:
- Surgery (Soft Tissue & Orthopedic)
- Neurology
- Internal Medicine
- Diagnostic Imaging (advanced X-rays, ultrasound)
- Oncology (cancer diagnosis and treatment)
- Critical Care
- Avian & Exotics (care for birds, reptiles, small mammals, etc.)
- Physical Therapy
- Acupuncture
- Advanced Diagnostics: Utilization of state-of-the-art diagnostic equipment for accurate and timely identification of health issues.
- Dental Care: Comprehensive dental procedures including cleanings, extractions, and oral health assessments.
- Pain Management: Tailored plans to alleviate acute and chronic pain, enhancing a pet's comfort and quality of life.
- Bathing and Hygiene (for dogs, potentially other species): Services to maintain cleanliness and overall pet well-being.
- Online Pharmacy: Convenient access to medications, prescription diets, and pet supplies.
Features / Highlights
- Comprehensive Full-Spectrum Care: Offers a unique integration of primary care, 24-hour emergency services, urgent care, and an extensive list of advanced specialty services all within their network, providing seamless and coordinated care.
- Exceptional Staff and Compassion: Consistently praised for an "amazing" and "supportive" staff who are friendly, patient, and make visits "productive and fairly low stress," even for highly reactive pets.
- Expert Handling of Anxious/Reactive Pets: Demonstrates remarkable skill and understanding in managing pets with high reactivity (like Gwen), making difficult visits "look like a breeze" where other offices have failed.
- Successful Outcomes for Complex Cases: Proven track record of excellent results, as seen with Carl's broken leg surgery and beautiful healing, indicating high surgical and post-operative care standards.
- Highly Experienced Specialists: Access to a team of board-certified specialists in various fields, ensuring top-tier expertise for complex health conditions.
- Cutting-Edge Facilities and Equipment: Utilizes advanced diagnostic equipment and state-of-the-art facilities to provide sophisticated imaging, faster diagnoses, and advanced treatment options.
- Seamless Coordinated Care: Shared medical records across the Pieper Veterinary (COVE Animal Health) network ensure smooth referrals and continuity of care between primary, urgent, and specialty services.
- Long-Standing Legacy of Care: Founded in 1937, with nearly 90 years of trusted service to the Connecticut community, evolving from a mixed animal practice to a modern, comprehensive veterinary hospital.
- Commitment to Education: Engaged in clinician career development through internships, residencies, and partnerships with veterinary technology programs, ensuring a continuously growing and skilled team.
- Accepts Various Payment Options: Accepts CareCredit and works with pet insurance providers to help manage costs.
Contact Information
Address: 730 Randolph Rd, Middletown, CT 06457, USA
Phone: (860) 347-1122 (Primary Care)
Emergency/Specialty Phone: (860) 347-8387 (for 24-hour emergency and specialty services at the same address)
Conclusion: Why this place is suitable for locals
For pet owners across Connecticut, Pieper-Olson Veterinary Hospital in Middletown stands as an exceptionally suitable and highly recommended choice for all aspects of their animal companions' health. Its profound suitability for locals stems from its unique and comprehensive "hub-and-spoke" model, integrating 24-hour emergency and specialty care with primary veterinary services, ensuring that pets receive seamless and immediate attention regardless of their needs or the time of day. The testimonials praising the "amazing" and "supportive" staff, particularly their expertise in handling highly reactive pets like Gwen, underscore a level of compassionate care and understanding that sets them apart. This sensitivity to animal anxiety, combined with proven success in complex procedures like Carl's leg surgery, instills immense confidence in pet parents. The access to a vast network of board-certified specialists and cutting-edge diagnostic and surgical equipment means that Connecticut pets have access to some of the most advanced veterinary medicine available. Furthermore, Pieper-Olson's nearly 90-year legacy of serving the community and its continuous commitment to education and professional development within its team, ensures that pet owners are entrusting their beloved animals to a practice built on deep expertise and an enduring passion for animal welfare. For any Connecticut resident seeking a veterinary partner that offers unparalleled comprehensive care, round-the-clock availability, and a genuinely empathetic approach to every animal, Pieper-Olson Veterinary Hospital is an ideal and indispensable resource, ensuring "the best of care for the best of friends."
Pieper-Olson Veterinary Hospital Photos










Pieper-Olson Veterinary Hospital Location
Pieper-Olson Veterinary Hospital
730 Randolph Rd, Middletown, CT 06457, USA
Pieper-Olson Veterinary Hospital Reviews
My dog needed surgery to pin a broken leg. The entire staff has been amazing. I'm very happy with my pet care so far.Update... Carl is doing awesome. He had his cast off two weeks ago now and is healing beautifully. I can't say enough good things about this experience. Thank you so much, everyone, at Pieper.
Mar 28, 2025 · Jessica BekechExcellent. Gwen is highly reactive and we've had a hard time at other offices with her. The staff was supportive and made our visit productive and fairly low stress. I wish I took their names. But, Dr. March and the staff who assisted him with Gwen's appointment were outstanding. They made her visit look like a breeze. It was such a relief to leave having had a productive appointment rather than being sent home to try again at a later date which has happened to us before. Experienced staff.
May 23, 2025 · Rhonwen PetersWe have a duckling with a slipped tendon that simply needed to be put back in the socket.She is 2 weeks old and hatched that way.I called and for JUST THE CONSULTATION FEE WAS $350!!!!!Not to fix her leg, just for the consultation!I’m was BLOWN AWAY that they could possibly charge that amount for just a consult!HUMAN DOCTORS CHARGE $40 for a consultation!This is INHUMANE due to the fact that not many people have that amount of money to fix a duckling’s leg, which is a very simple procedure, so we have no other choice but to have her put down, which will completely break my daughter’s heart.How could they possibly believe that they can charge that amount of money? In my opinion it’s a CRIME because we love our animals and they take advantage of that fact by charging anything they want because they know people will pay it.SHAME IN YOU!!!!
Jun 27, 2025 · Amy AndersenNot very happy with the level of service I've experienced from Pieper Olson. I been coming to the Middletown office both the Berlin Rd and Randolf Rd for years. Other than your prices for the services you offered I never had a complaint.When I first went to Berlin Rd office with concerns for Hunter throwing up and being lethargic here and there , the tech took blood samples and stool samples to check if there was anything irregular. The DR told me when the results came back " everything looks great, white blood cells ,kidneys and liver. You wouldn't be able to tell he is turning 9" and gave me a false sense of nothing being wrong.When the issue persisted and he stopped eating I had to bring Hunter in. It was midnight I was calm and just trying to get my best friend the care I would expect for what I am paying Pieper Olson. Hunter threw up in the waiting area while we waited to be seen, when the doctor finally came in he sat back in the chair and said " I dont want to make a big deal out of something that we dont need to, ill treat Hunter the way you want to treat him " from what he said before I felt comfortable that he cared and was basically saying it's not a big deal... and sent us home. I refused more testing at the time because I trusted the DR saying not to make a big deal out of something.... and I didnt want to take out a second mortgage to pay your outrageous bills.The issue persisted and we had to bring Hunter back in, he still hadn't eaten anything in 3-4 days, was having issues going to the bathroom and getting up... between my girlfriend, my best friend, and my mom they all took turns while I was at work being with Hunter waiting to be seen, they got there at around 9am and by the time I got out of work around 7pm I was able to drive right the Randolf Rd office... we saw the DR and he was pretty honest and I wish we received service from him rather than the other DR that did not seem to care... the new DR told me straight up something is wrong , lymph nodes are swollen and continued to do testing... he told me to start thinking about how far I want to go with this process...I was told that because it was Friday a ultra sound tech was not available and needed to wait till the following week and hope that I could get in for an appointment... If DR #1 was more professional and serious with the situation the first time I came in I could have gotten the ultrasound sooner...When we finally got an ultra sound tech to complete the testing they called me and told me my dog has swollen lymph nodes and that I needed to see a oncologist.The first time meeting with the oncologist she recommended more testing which I approved based off the expectation that we could get some answers. The oncologist took a sample of the lymph node and ruled out lymphoma... then did more testing and said " it's cancer but i dont know what cancer it's all speculation"Meeting with her again we went over options and discussed treatment and I felt I would do anything to help my best friend and that we would give chemo a shot... canceled that shortly after because I was able to process more and see how Hunter was really not doing good.Im very upset, aggravated, disappointed and down right disgusted that Pieper Olson made me feel like my best friend Hunter was a transaction, that youre vet techs were taking advantage of a horrible situation. Not sure how your "professional" techs did not notice Hunter had lost substantial weight between vet visits from the previous year to when I had his physical, then when he went into the emergency room....To have a DR you trust say that your dog is fine and can't even tell he is about to turn 9 based off his blood results, to putting him down and having to say goodbye to my best friend and deal with vet visits left and right being charged top dollar for minimal service. Around $4000 in testing and visits, to not have a single answer as to what was wrong with Hunter and to not have him with us anymore. You make me sick. Care for Profit is unfortunately what Pieper has become.
May 15, 2025 · Dave DThank you so much for helping Princess today! We appreciate it so much! I'm so grateful that she's be ok! (She was the pregnant cat that had the one deceased kitten.)
Mar 24, 2025 · LeeAnn Frohn
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