COTA Veterinary Introduce
For pet owners in Richmond, Virginia, and the surrounding areas, finding a veterinary practice that truly understands the unique bond shared with their animal companions is invaluable. COTA Veterinary, conveniently located in Richmond, has swiftly earned a reputation for its deeply compassionate approach, comprehensive medical services, and a commitment to ensuring both pets and their owners feel fully informed and understood. This article aims to provide a detailed look into what makes COTA Veterinary a standout choice for local residents seeking high-quality, empathetic care for their beloved pets.
In the journey of pet parenthood, there are moments of joy, routine care, and sometimes, challenging health situations. COTA Veterinary is designed to be a supportive partner through all these phases. Their philosophy extends beyond just treating ailments; it's about fostering a welcoming and low-stress environment where pets can feel at ease, and owners can confidently ask questions and participate in their pet's care decisions. This dedication to transparent communication and patient-centered care is frequently highlighted by their satisfied clients, creating a trusting relationship essential for effective veterinary medicine.
What truly sets COTA Veterinary apart is their holistic view of pet wellness, incorporating not only traditional veterinary practices but also specialized care options. For the active Richmond pet community, this means access to a range of services designed to enhance overall health, mobility, and happiness. As a local establishment, COTA Veterinary is deeply invested in the health of Virginia's pets, striving to be a reliable and compassionate resource for the community.
Location and Accessibility
COTA Veterinary is conveniently located at 11629 W Broad St, Richmond, VA 23233, USA. This strategic address places the clinic near the bustling Short Pump Mall area, making it incredibly accessible for residents across Richmond, Glen Allen, and other nearby communities in Henrico County and beyond. West Broad Street is a major commercial artery, ensuring easy navigation and a straightforward drive from various parts of the Virginia region.
The clinic's proximity to a prominent landmark like Short Pump Mall means that pet owners can easily combine their veterinary visits with other daily errands or shopping trips, adding a layer of convenience that is highly valued in today's busy world. COTA Veterinary's location is designed to minimize travel time and stress for both pets and their owners, providing ample parking and a welcoming facility from the moment you arrive. This thoughtful consideration for accessibility makes it a practical choice for routine check-ups, urgent care needs, or scheduled procedures for Virginia's diverse pet population.
Services Offered
COTA Veterinary offers a comprehensive range of veterinary services, blending traditional medical care with specialized treatments to ensure optimal health and well-being for pets. Their services are designed to be thorough, compassionate, and tailored to individual pet needs. Key offerings typically include:
- Wellness and Preventative Care: Routine physical exams, customized vaccination protocols, comprehensive parasite control programs (for fleas, ticks, heartworms, and intestinal parasites), and nutritional counseling to support health at every life stage.
- Urgent and Emergency Care: While they encourage calling the nearest emergency hospital for critical emergencies, COTA Veterinary prioritizes urgent care, often offering quick appointments for sudden illnesses or injuries, reflecting their commitment to immediate patient needs.
- Surgical Services: A state-of-the-art surgical suite for routine procedures such as spaying and neutering, as well as a variety of soft tissue surgeries, with a focus on patient safety, pain management, and attentive post-operative recovery.
- Diagnostic Services: Utilizing modern diagnostic tools including in-house laboratory testing (blood work, urinalysis, fecal exams) and advanced imaging (digital X-rays, ultrasound) for accurate and timely diagnosis of health conditions.
- Dental Care: Comprehensive oral health services, including professional dental cleanings, dental X-rays, and extractions, vital for preventing dental disease and its systemic health implications.
- Animal Chiropractic Care: A unique and highly praised service, with Dr. Alyssa Fenton being certified by the American Veterinary Chiropractic Association (AVCA). This specialized care focuses on optimizing nervous system function and joint mobility, particularly beneficial for active or aging pets.
- Pharmacy Services: Access to essential medications and preventative products directly from their clinic or through their online pharmacy.
- Low-Stress Appointments: The clinic is intentionally designed to minimize stress for pets, featuring comfortable furniture in exam rooms and a welcoming environment that feels less like a traditional clinic and more like a cozy home.
- Hospitalized Care: Providing attentive care for sick or injured pets requiring hospitalization.
- After-Hours Teletriage: Offering support and guidance through a veterinary technician service after regular business hours for non-emergency concerns.
Features / Highlights
COTA Veterinary consistently receives high praise for several distinguishing features that contribute to its outstanding reputation among pet owners in Virginia:
- Exceptional Compassion and Patient Care: Numerous reviews highlight the unparalleled kindness, patience, and empathy shown by every staff member, from the front desk to the veterinarians. This focus on making both pets and owners feel understood and cared for is a consistent theme.
- Experienced and Knowledgeable Veterinarians: Dr. Alyssa Fenton is frequently singled out for her expertise, "knowledge, the time and care she takes, her empathy and her bedside manner." Her specialization in animal chiropractic care is a unique offering, particularly appreciated by owners of agility dogs or those with pets experiencing mobility issues.
- Welcoming and Low-Stress Environment: The facility itself is designed to be inviting and calming, with plush seating and comfortable exam rooms that encourage pets to relax, often described as feeling "more like a cozy office than a cold metal exam room." This significantly reduces stress for anxious pets.
- Thorough Communication and Transparency: Clients appreciate feeling "fully informed and understood" about their pet's health conditions, treatment options, and financial considerations. The team takes the time to answer questions and involve owners in decision-making.
- Flexibility for Appointments: The ability to often get same-day or next-day appointments for urgent care needs, and the option for drop-off appointments, provides crucial flexibility for busy pet owners.
- Holistic Approach: The integration of services like animal chiropractic care with traditional veterinary medicine provides a comprehensive approach to pet wellness, appealing to owners looking for diverse treatment options.
- Strong Client Relationships: Many testimonials speak to COTA Veterinary building trust and long-term relationships, with clients willing to drive significant distances because of the exceptional care received.
Contact Information
To learn more about COTA Veterinary's services, schedule an appointment, or for any inquiries regarding your pet's health, please use the following contact details:
Address: 11629 W Broad St, Richmond, VA 23233, USA
Phone: (804) 964-2682
Mobile Phone: +1 804-964-2682
It is always recommended to call the clinic directly to confirm current hours of operation and to schedule appointments, as availability for specific services or veterinarians may vary.
Conclusion: Why this place is suitable for locals
For pet owners in Richmond, Virginia, and the surrounding communities, COTA Veterinary is an exceptionally suitable and highly recommended choice for comprehensive and compassionate animal care. Its prime location on West Broad Street, near Short Pump Mall, offers convenient access, making it easy for busy Virginia residents to prioritize their pet's health without extensive travel. The thoughtful design of the clinic itself, creating a low-stress and welcoming environment, is a significant advantage, particularly for pets who may find vet visits daunting.
The breadth of services offered, from essential wellness exams and vaccinations to advanced surgical procedures and specialized animal chiropractic care, ensures that COTA Veterinary can address a wide spectrum of pet health needs across all life stages. This comprehensive approach means that local families can rely on a single, trusted practice for continuous and consistent care.
However, what truly sets COTA Veterinary apart, as consistently highlighted by glowing customer reviews, is the unparalleled compassion, patience, and knowledge of its entire staff, especially Dr. Fenton. The testimonials speak volumes about a team that not only excels medically but also genuinely cares for each animal and their human family, making every visit a supportive and informative experience. For Virginia locals seeking a veterinary practice that combines cutting-edge medical expertise with a truly empathetic and understanding approach, COTA Veterinary is a proven and highly valued partner in ensuring their beloved pets live long, healthy, and happy lives.
COTA Veterinary Photos










COTA Veterinary Location
COTA Veterinary
11629 W Broad St, Richmond, VA 23233, USA
COTA Veterinary Reviews
COTA Veterinary is the best! I have experienced some tough things with several different pets and each time COTA has made me feel fully informed and understood. They are so compassionate and patient and kind. I have never encountered a staff member who wasn’t. Dr. Fenton is absolutely the best and I appreciate her knowledge, the time and care she takes, her empathy and her bedside manner.
Jun 17, 2025 · Brandi PesettiNice people and facility very welcoming. Also nice to have a vet who knows the issues agility dogs have. Nova and Ellie always feel better after an adjustment.
Apr 26, 2025 · Selma DavisWe’ve had our 2 senior fur-babies to COTA a few times in the past 3 weeks. Our big pitty girl, Jewel, was treated for infections of her skin and has had 2 chiropractic treatments to help her walk. Her skin and coat look beautiful now and she’s starting to show improvement in her walking. She has been motivated to move around by her little chihuahua buddy who is visiting with us this week. I noticed Larry has the same skin i infection and called and got an appointment for the same day. As always our pets are treated like they are the most special creatures on the planet. COTA is a beautiful and relaxing space with very comfortable treatment rooms. The Doctors and staff are all amazing andlike its name, truly do love animals.
Jul 24, 2024 · Carrol BronsonCOTA Veterinary is our official rescue vet and we cannot speak highly enough of them! They go way above and beyond to treat our rescue kitties promptly and expertly and our rescuers use them for their own pets. Besides being compassionate and available, they are very skilled. They provide surgical services, dental and help for all sorts of illnesses and wellness care - and every member of staff from vet to vet tech to office staff are so responsive and kind.
Apr 26, 2025 · Paddy's FriendsGreat experience! We arrived to the huge foyer, which is great when dogs are coming and going. The entire place is beautifully decorated, which really reduced my stress level. Loved the dogs in Paris photos! We were immediately taken back to an exam room, which looked and felt exactly like a small living room. Lamps included! The techs and doctor all were nice, patient, thorough, and so sweet to my dog. He didn't have a huge issue, but my regular vet couldn't see him for a few days, and I didn't want to prolong any discomfort. Reasonable price. Same day appt. Intend to return!
May 14, 2024 · Anne Margaret White
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