Heart Of Gold Veterinary Care PLLC

For pet owners throughout New York, particularly those in Geneva and the surrounding Finger Lakes region, finding a veterinary practice that embodies both cutting-edge medical expertise and profound empathy is truly a treasure. Heart Of Gold Veterinary Care PLLC stands as a shining example, dedicated to providing comprehensive, compassionate, and science-backed veterinary care to clients and their beloved animal companions. Led by experienced veterinarians like Dr. Jessica Gulvin, this hospital aims to foster the best possible human-animal bond by offering optimal health solutions, prestigious veterinary care, and valuable client education in a low-stress environment. Whether you have a beloved cat, a loyal dog, or even a horse, Heart Of Gold Veterinary Care is committed to being your trusted partner in their lifelong wellness journey.

The philosophy at Heart Of Gold Veterinary Care centers on treating every pet and their owner with respect, understanding, and individualized attention, making them feel like family. They believe in strengthening communication with clients, ensuring that pet owners are well-informed and empowered to make the best decisions for their animals. This commitment is evident in every interaction, from the cheerful greetings upon arrival to the detailed explanations provided during consultations. Clients consistently praise the staff and veterinarians for their genuine caring nature, patience, and willingness to go "above and beyond" to provide a terrific experience, even when facing challenging health situations or budget constraints. The beautiful, clean building further enhances the positive experience, creating a welcoming atmosphere for all who visit.

Choosing a veterinary hospital is a decision that impacts a cherished family member's life. Heart Of Gold Veterinary Care has quickly built a reputation for its unwavering dedication to animal welfare, offering a unique blend of in-clinic services and mobile care for large animals. For New Yorkers in the Geneva area seeking a veterinary partner that is truly invested in their pet's health, provides multiple treatment options, and offers compassionate support through every stage of life, Heart Of Gold Veterinary Care PLLC embodies its name with every service it provides.

Heart Of Gold Veterinary Care PLLC is conveniently located at 3858 NY-14A, Geneva, NY 14456, USA. This strategic position along New York State Route 14A ensures excellent accessibility for pet owners residing in Geneva and the wider Finger Lakes region of New York. The clinic's location on a well-known state route makes it straightforward to find and navigate to, reducing travel time and minimizing stress for both pets and their owners during visits.

The hospital, which celebrated its new facility's grand opening in 2023, features a modern and thoughtfully designed space. This new building includes six treatment rooms, two private comfort rooms (presumably for sensitive situations like end-of-life care), and separate entrances for dogs and cats, which helps reduce stress for different species upon arrival. This dedication to a low-stress environment enhances accessibility, particularly for anxious pets. Furthermore, Heart Of Gold Veterinary Care extends its reach beyond the clinic walls by also offering mobile veterinary services for large animals, catering to horses and donkeys on their farms. This dual approach to care—in-clinic and mobile—significantly broadens their accessibility across a 30-mile radius from Geneva, making high-quality veterinary services available to a diverse clientele throughout the New York countryside.

Heart Of Gold Veterinary Care PLLC provides a comprehensive and compassionate range of veterinary services for both small and large animals, reflecting their mixed-animal practice model. Their offerings are designed to provide optimal health and prestigious veterinary care.

• Small Animal Care (Dog/Cat): Includes in-clinic appointments, wellness exams, tailored vaccination programs, and parasite control. They offer bloodwork, in-clinic surgical capabilities (spays, neuters, mass removals, entropion), and small animal dental cleanings with minor extractions (though without dental X-ray).
• Large Animal Care (Horse/Donkey): Offers on-farm services including wellness checks, vaccines, parasite control programs, lameness evaluations, bloodwork, pre-purchase examinations, on-farm castrations, and powerfloat cooling dental floating. They also provide mobile X-ray/radiograph services for large animals.
• Emergency Care: Provides 24/7 emergency assistance for current patients (both small and large animals). While services may have limitations without staff on call, they strive to offer support when able, serving a 30-mile radius from Geneva for emergencies.
• Diagnostic Imaging: Utilizes advanced tools such as in-clinic X-ray/radiograph for dogs and cats, and a mobile X-ray machine for large animals. They also offer ultrasound (equine tendon, dog/cat abdominal, echo, thoracic) and thermal imaging for comprehensive diagnostics.
• Acupuncture: Available for both large and small animals as a therapeutic option for various conditions.
• Laser Therapy: Offered for both large and small animals to aid in pain management, inflammation reduction, and accelerated healing.
• In-house Laboratory: Equipped with in-house blood analyzers and cytology for rapid diagnostic results.
• Microchipping: Available for both large and small animals, providing permanent identification for beloved pets.
• Client Education: A core part of their vision, empowering pet owners with knowledge to make informed decisions for their animal's health.

Heart Of Gold Veterinary Care PLLC distinguishes itself with several key features and highlights that consistently earn it high praise and loyalty from pet owners in New York.

• Exceptional Compassion and Kindness: Clients consistently laud the "Vet & staff" for being "so kind and provided compassionate care," especially during stressful times. They are described as "patient and genuinely caring," making owners "feel like family."
• Timely and Responsive Care: The ability to get pets in "quickly" when not feeling well, even on short notice, is a significant highlight, demonstrating their commitment to addressing urgent needs effectively.
• Budget-Conscious Care: A unique and highly appreciated feature is their ability to "help me prioritize the testing to stay within my budget." This approach ensures that essential care is accessible without undue financial strain, building immense trust with clients.
• Beautiful and Clean Facility: The clinic building is described as "beautiful and clean," creating a welcoming and comfortable environment for both pets and their owners. The new facility includes separate entrances for dogs and cats to minimize stress.
• Going Above and Beyond: The entire staff is noted for "going above and beyond to provide a terrific experience," from cheerful greetings to the checkout process. This dedication to service excellence is a recurring theme.
• Mixed Animal Expertise: With Dr. Jessica Gulvin having founded the practice as a mobile operation for large animals before expanding, the clinic offers a unique breadth of expertise, caring for horses, donkeys, dogs, and cats.
• Veterinarian's Personal Dedication: Dr. Jessica Gulvin's lifelong dedication to veterinary medicine, stemming from a childhood experience, speaks to the deep passion and commitment behind the practice. Her experience showing horses also highlights a practical understanding of animal care.
• Comprehensive Medical Modalities: The availability of ultrasound, X-ray, thermal imaging, in-house labs, laser therapy, and acupuncture demonstrates a commitment to modern, science-backed veterinary care.

While one review mentioned a negative experience with communication, time management, and perceived lack of attention to the core issue, the overwhelming sentiment from others strongly emphasizes positive and compassionate care, particularly concerning the quality of the vets and staff's interactions.

For appointments, inquiries, or any concerns regarding your pet's health, Heart Of Gold Veterinary Care PLLC can be reached using the following contact details:

Address: 3858 NY-14A, Geneva, NY 14456, USA

Phone: (585) 738-7852

Mobile Phone: +1 585-738-7852

The clinic is generally open Monday to Friday, from 8:00 AM to 4:30 PM. It is always advisable to call ahead to schedule appointments or inquire about specific services to ensure the most efficient and tailored care for your beloved animal companion. They also offer 24/7 emergency assistance for current patients.

For pet owners throughout Geneva and the wider Finger Lakes region of New York, Heart Of Gold Veterinary Care PLLC stands out as an exceptionally suitable and highly recommended choice for comprehensive and compassionate veterinary services. Its convenient location on NY-14A ensures easy accessibility for local residents, a critical factor for managing both routine health maintenance and unexpected medical needs. The thoughtful design of their new facility, including separate entrances for different animal types, further enhances comfort and reduces stress during visits.

The hospital's suitability is overwhelmingly supported by the glowing testimonials from its clients. The consistent praise for the staff and veterinarians' profound kindness, genuine care, and patience underscores a practice where pets are truly treated "like family." Their remarkable ability to accommodate urgent appointments quickly, coupled with their willingness to help prioritize testing to stay within a budget, showcases a deep commitment to accessible and responsible care. Furthermore, their unique expertise in caring for both small animals (dogs and cats) and large animals (horses and donkeys) through both in-clinic and mobile services provides an invaluable resource for the diverse pet-owning community in rural and suburban New York. For any pet owner seeking a veterinary partner who combines advanced medical capabilities with heartfelt compassion, transparency, and a strong focus on building lasting relationships, Heart Of Gold Veterinary Care PLLC truly lives up to its name, making it an outstanding local institution.

Heart Of Gold Veterinary Care PLLC

3858 NY-14A, Geneva, NY 14456, USA