Heritage Animal Clinic Introduce
For pet owners in Madison, Alabama, finding a veterinarian who not only provides excellent medical care but also deeply understands the bond you share with your pet is a top priority. Heritage Animal Clinic, a women-owned business located in Madison, has quickly become a beloved and trusted name in the local community. Dr. Pinto and her team are known for their passion for animal care, their professional and polite staff, and their commitment to providing a personalized experience for every furry patient that walks through their doors. Their approach to veterinary medicine is both thorough and compassionate, ensuring that you and your pet feel well-cared for and understood.
This article will provide an in-depth look at what makes Heritage Animal Clinic a special place for pet care in the Madison and Huntsville area. We'll explore their comprehensive range of services, from routine wellness to urgent care and behavioral counseling. We will also highlight the key features that set them apart, such as their convenient online scheduling and their ability to tailor care to fit your pet's specific needs and your budget. The enthusiastic reviews from real customers—including a comment from a satisfied pup named Maple—speak volumes about the clinic's welcoming atmosphere and exceptional service, proving they truly go the "extra mile."
One of the most praised aspects of Heritage Animal Clinic is their dedication to making the veterinary experience as stress-free as possible. A customer review noted how thankful they were to find a clinic where they could complete the intake process online, avoiding the stress of "wrangling a furry family member" in a waiting room. This thoughtfulness extends to every interaction, from the "wonderfully kind" staff to the veterinarian who takes the time to explain every detail. They empower pet owners to make informed decisions by prioritizing what is "more imperative" for the current visit and what can wait, a transparent and honest approach that builds trust.
The clinic's commitment to personalized care is at the core of their philosophy. They offer customized care plans and puppy and kitten plans, recognizing that every pet has unique needs. This tailored approach, combined with the professional and compassionate demeanor of Dr. Pinto and her staff, makes clients feel like they are receiving the best possible care. The review from a client who had a senior dog with a complicated eye problem highlights this beautifully, noting that Dr. Pinto and her team "worked diligently to figure out the cause," and provided continuous follow-up and "compassion and patience throughout the process." This level of dedication is what truly makes them the "best vet office hands down" in the area.
In addition to their personalized service, Heritage Animal Clinic offers a wide array of in-house services, which streamlines the diagnostic and treatment process. This includes in-house diagnostics, which allows for quick results on lab work and other tests. They also have an online pharmacy for convenient prescription refills and provide online appointment scheduling, embracing modern technology to make pet care more accessible and efficient for busy Alabama families. Their ability to handle both routine and urgent care needs makes them a reliable partner for your pet's health.
Location and Accessibility
Heritage Animal Clinic is conveniently located at 12090 County Line Rd # A, Madison, AL 35756, USA. Its position on County Line Road makes it easily accessible for residents of Madison and surrounding areas, including Huntsville.The clinic is committed to being accessible to all members of the community. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These accommodations ensure that every client can comfortably and safely bring their pet for a visit. The presence of a restroom also adds to the comfort and convenience of your time at the clinic.
To provide the best possible service, Heritage Animal Clinic requires appointments. However, appointments are also recommended to ensure a smooth visit. They also offer a drop-off service for added convenience for busy pet owners.
Services Offered
Heritage Animal Clinic provides a comprehensive range of veterinary services for dogs and cats, focusing on personalized and preventative care.- Preventative and Wellness Care: Includes routine exams, pet wellness care, pet vaccinations, puppy and kitten plans, and an intestinal parasite screen.
- Emergency and Urgent Care: Handles urgent care and veterinary emergency needs, providing a critical service for unexpected situations.
- Diagnostics and Medicine: Equipped with in-house diagnostics for quick results and a full veterinary pharmacy, including an online pharmacy for convenient prescription refills.
- Behavioral and Dietary Counseling: Offers behavioral counseling for pets and dietary counseling to ensure your pet has the right nutrition.
- Surgical and Internal Medicine: Provides a wide variety of surgical services, from spaying and neutering to more complex procedures, as well as internal medicine care.
- Additional Services: Includes pet microchipping, pet pet health certificates, pet euthanasia services for end-of-life care, and pet bathing.
Features / Highlights
- Women-Owned Business: Identifies as a women-owned business, which is a key part of its local identity.
- Personalized and Compassionate Care: Dr. Pinto and her staff are known for their passion, kindness, and commitment to creating a customized care plan for each pet.
- Convenient Technology: The clinic offers online appointment scheduling and a digital intake process, making visits more efficient and less stressful.
- In-House Diagnostics: This feature allows for quick and accurate diagnosis and treatment, which is critical for sick and urgent care patients.
- Transparent and Honest Approach: The veterinarian prioritizes what is most important for your pet's health and explains all options, avoiding unnecessary upselling.
Contact Information
Address: 12090 County Line Rd # A, Madison, AL 35756, USAPhone: (256) 455-0645What is worth choosing
For pet owners in Madison and the surrounding Alabama region, Heritage Animal Clinic is an exceptional choice. What truly sets them apart is the combination of personalized, high-quality care with a genuine, heartfelt compassion for animals and their owners. Dr. Pinto's passion for her work shines through in every patient interaction, as noted by clients who feel she takes the time to answer all of their questions and concerns. The professional yet warm demeanor of the entire staff creates a welcoming environment that puts both people and their pets at ease.The clinic's forward-thinking approach, with online scheduling and an online pharmacy, makes managing your pet's health simple and convenient. The ability to receive both routine wellness care and urgent, sick-patient exams in one location adds another layer of security and trust. The clinic's commitment to tailoring care to each animal's needs and its transparent communication about treatment plans and priorities make it a truly worthy choice. Heritage Animal Clinic is more than just a vet; it is a dedicated partner in ensuring your furry family member lives a long, healthy, and happy life. As one happy dog puts it, "Loved the treats. Will be back for more." And that says it all.
Heritage Animal Clinic Dog
Veterinarian
- Animal Hospital
Comprehension Pet Care.
- Behavioral And Dietary
- Behavioral Counseling
- Behavioral Counseling for Pets
- Cat Bathing
- Customized Care Plan
- Dietary Counseling
- Dog And Cat Plans
- Dog Training
- Drop Off
- Emergency Pet Care
- In House Diagnostics
- In-House Diagnostics
- Internal Medicine And Surgery
- Intestinal Parasite Screen
- Online Appointment Scheduling
- Online Pharmacy
- Personalized Pet Care
- Pet Bathing
- Pet Care, Pet Dental Care
- Pet Euthanasia
- Pet Health Certificates
- Pet Insurances
- Pet Microchipping
- Pet Pet Health
- Pet Vaccinations
- Pet Wellness Care
- Preventative Pet Care
- Puppy And Kitten Plans
- Routine Exams
- Sick Patient Exam
- Sick Pet
- Urgent Care
- Vet Appointment
- Veterinary Emergency
- Veterinary Medicine
Heritage Animal Clinic Details
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
Heritage Animal Clinic Photos










Heritage Animal Clinic Location
Heritage Animal Clinic
12090 County Line Rd # A, Madison, AL 35756, USA
Heritage Animal Clinic Reviews
babyquestionsfurcompassionexamenvironmentdiagnosedtextsexpectationsinformation
★ 5★ 4★ 3★ 2★ 1I happened upon this vet and am so thankful I did! I love how you can do the intake ahead of time and not when you’re wrangling a furry family member. I also love how wonderfully kind all the staff is. They treat everyone so well. The veterinarian explains everything you need to know and you can chose what can wait until next visit versus what’s more imperative this visit. The “baby picture” when we had our first visit (almost a year ago.) was so sweet too. They go the extra mile. Heritage Animal Clinic is the best!
August 29 · Nicole RadowskiThis clinic is AMAZING. Dr. Pinto is very passion about caring for animals! She takes the time to answers all questions and concerns about your animals treatment plans. Her staff is also very professional and polite. The whole team really does a great job at providing care for their fur patients. This is truly the best vet office hands down in the Madison/Huntsville area.Maple’s comment: Loved the treats. Will be back for more.
March 28 · Tabitha SeamanI am so thankful for Dr. Pinto and all of the staff at Heritage Animal Clinic. I had to make on of the hardest decisions and put my sweet boy, Louie, to sleep on Monday. Dr. pinto was there to answer all of my questions and gave her honest opinion about the situation. My family and I were given as much time as we needed to say our good-bye’s. When it was time to let him go she explained the process to us and talked us through each step. I could see that my baby was tired and he left his physical body so peacefully. This world and our home will never be the same without him. I am so brokenhearted but he is resting now. There are not enough words to say “Thank You” to Dr. Pinto and her staff for the care provided to Louie but most of all for the compassion that they showed during this difficult time. 💔
June 26 · Christa SanchezAfter relocating to the area from Meridianville, I decided to find a veterinarian closer to home, despite my satisfaction with our previous provider. My baby girl has significant health concerns, including a knee replacement and colitis. While shopping at Publix, I discovered Heritage Animal Clinic. After multiple canceled appointments, I visited them when my girl became severely ill, and what I suspected colitis flare-up was diagnosed as pancreatitis. Dr. Pinto and her team have provided exceptional care throughout this challenging time. I am grateful for their expertise and relieved to see my baby condition improving under their care!
June 06 · Jalisa JonesThe Staff is absolutely amazing. They are so friendly and kind. Roma loves to visit! The clinic is very clean and has a calm environment.
August 27 · Kirsten Thurgood
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