Midwest Animal Hospital: A Local Veterinary Care Option in Orland Park, IL

Midwest Animal Hospital Introduce

For pet owners in the Orland Park, Illinois region, finding a trusted veterinary partner is a decision that deeply impacts the health and well-being of their animal family members. Midwest Animal Hospital is one of the local veterinary care options available, providing a range of services to the community. When selecting a healthcare provider for your pet, it is important to consider various aspects of the practice, including their services, location, and the experiences of other clients. This article aims to provide an overview of Midwest Animal Hospital based on publicly available information and customer feedback, helping local pet owners make an informed decision.

The public perception of a veterinary practice is often shaped by the experiences of its clients. In the case of Midwest Animal Hospital, there are a variety of perspectives. One detailed review highlights a highly positive experience with the hospital's mobile vet service, specifically praising Dr. Hall and her technician, Megan. The review describes their approach as "gentle and calm," noting their success in handling a fearful cat without sedation. The client was particularly impressed with the thorough examinations, tests, and the seamless communication between visits, including phone calls from the office to check on the cats' well-being. This review also speaks to a compassionate and empathetic handling of a difficult end-of-life decision, with the staff providing tender support during the euthanasia process. This account paints a picture of a team that is highly professional, caring, and dedicated to both the pet and the emotional needs of the owner.

Conversely, another lengthy review expresses a deeply negative and heartbreaking experience. This review, centered on the care of a cat named Mindy, claims gross negligence and a lack of urgency from the medical staff, specifically mentioning Dr. Lopez. The pet owner alleges that despite their repeated concerns about the cat’s severe weight loss and lack of eating, the staff failed to perform necessary tests or offer alternative treatment options like a feeding tube. The review states that a recommended procedure under anesthesia was carried out despite the cat's weak state, and that a subsequent fluid administration by a technician led to the cat's passing. The owner believes the care provided did not meet the standard of care and contrasts it with the treatment plan suggested by an emergency vet clinic after the fact. This account is filled with immense grief and a sense of betrayal, suggesting a profound breakdown in communication and care.

These differing accounts illustrate the complexity of choosing a healthcare provider and the importance of thorough research. They highlight that experiences can vary significantly depending on the specific individuals and circumstances involved. For local residents of Illinois, reviewing a wide range of feedback can provide a more balanced understanding of what to expect. While one customer found the mobile service to be a calm and compassionate experience, another found the in-clinic care to be lacking and tragically negligent.

Midwest Animal Hospital’s availability of a mobile vet service is a key feature, as it can be a valuable option for pet owners with senior or anxious animals who struggle with in-clinic visits. The hospital's ability to provide a wide array of services, from routine care to more complex procedures, is also a factor to consider. However, the importance of clear and urgent communication, along with a doctor's willingness to listen to and act on owner concerns, is paramount, as highlighted by the negative experience.

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Location and Accessibility

Midwest Animal Hospital is located at 11205 W 183rd Street in Orland Park, IL 60467, USA. This location makes the clinic easily accessible for residents of Orland Park and the surrounding areas in Illinois.

For clients with specific mobility needs, the hospital offers a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features are in place to ensure a convenient and welcoming visit for all pet owners.

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Services Offered

Based on the available information from customer reviews, Midwest Animal Hospital provides a variety of veterinary services.

Mobile Veterinary Services: The hospital offers a mobile vet service for home visits, which can be particularly beneficial for pets that are elderly, anxious, or difficult to transport.
In-Clinic Examinations: They provide standard examinations and tests, including blood work and ultrasounds.
Vaccinations and Shots: The clinic administers shots to pets as part of their routine care.
Laboratory and Diagnostics: They have the capability to perform blood and urine tests, and interpret lab results.
Surgical and End-of-Life Care: The hospital performs various procedures, and has been noted for providing end-of-life care, including euthanasia with compassion and support for the pet owners.
Emergency Services: While not specifically stated as a 24/7 emergency clinic, the hospital handles urgent situations within their capacity.

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Features / Highlights

The feedback on Midwest Animal Hospital highlights several key features, both positive and negative.

Mobile Vet Service: The availability of a mobile service is a significant highlight, offering a convenient and less stressful option for pets that do not handle clinic visits well.
Compassionate Staff: The positive review praises specific staff members for their gentle, calm, and empathetic approach, especially during stressful situations and end-of-life care.
In-Clinic and Mobile Continuity: The communication between the mobile and in-clinic staff is noted as a strong point, ensuring continuity of care.
Variability in Care and Communication: The negative review raises serious concerns about the level of care and communication from certain doctors, highlighting a potential inconsistency in service quality.
Accessibility: The hospital provides wheelchair-accessible facilities, making it an inclusive option for all members of the community.

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Contact Information

Address: 11205 W 183rd St, Orland Park, IL 60467, USA
Phone: (708) 478-7788

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What is Worth Choosing

Choosing a veterinary hospital in Orland Park requires careful consideration, and the public feedback for Midwest Animal Hospital presents a mixed picture. For some, the decision may hinge on the availability of their unique mobile veterinary service. This option is invaluable for pet owners whose animals experience extreme stress or anxiety when visiting a traditional clinic. The positive account of the mobile service demonstrates a high level of compassion and professionalism from certain staff members, suggesting that for specific needs, like in-home care for senior pets, the hospital can be an excellent choice. This service model is a clear differentiator and a great benefit for the Illinois community.

However, the highly critical review raises significant questions that any potential client must weigh. The accusations of negligence, poor communication, and a perceived lack of empathy for a critically ill pet are serious. This review highlights the importance of thorough and consistent medical care, especially when a pet is gravely ill. It serves as a strong reminder to pet owners to be their pet's advocate, ask detailed questions, and ensure they feel comfortable with the proposed treatment plan.

Ultimately, the decision to choose Midwest Animal Hospital comes down to a personal assessment of your pet's needs and your comfort level with the publicly available information. While the mobile service, as described, appears to be a great benefit for specific cases, the conflicting experiences mean that it is crucial for a potential client to have a direct conversation with the staff, ask about their specific concerns, and perhaps seek a second opinion for complex medical issues. The hospital's accessible facilities are a positive factor, ensuring convenience for all clients. In essence, Midwest Animal Hospital has the potential to be a very caring partner for certain needs, but as with any medical decision, due diligence and open communication are key to a positive outcome.

Midwest Animal Hospital Photos

Midwest Animal Hospital Location

Midwest Animal Hospital

Illinois Will County Orland Park West 183rd Street

11205 W 183rd St, Orland Park, IL 60467, USA

Midwest Animal Hospital Reviews

I cannot recommend Dr. Hall and her tech, Megan, enough! We were so happy to find Midwest Animal hospital's mobile vet service for our two super senior kitties, Sasha and Kirby. Dr. Hall and Megan came four different times and were so gentle and calm from the minute they walked in the house. It was amazing watching them handle Kirby especially, who usually is very fearful and hides whenever someone comes to the door and is not able to be taken into a vet's office without sedation. Neither of the cats were frightened and Sasha even fell asleep in Megan's lap on the first visit after her examinations and tests were done. They talked so sweetly to the cats, moving slowly while gently examining them, taking blood and urine samples, giving shots and doing ultrasounds. Afterwards, they stayed and answered our questions and explained things thoroughly. I was very impressed with the communication by phone/ texts with Dr. Hall and Megan between visits and also with the continuity of care with the other vets at the office as they were familiar with what was going on with our cats, answering questions and interpreting lab results for us. We received phone calls from the office inquiring how our cats were doing, which we really appreciated.When we needed to make the painful decision to euthanize Sasha, Dr. Hall and Megan couldn't have been more kind or empathetic towards her, and us, as they gently helped her cross over the Rainbow Bridge while supporting us emotionally during the process. They were so tender with our beloved kitty, they really, really care, which helped us greatly. I will be forever grateful for their care, sympathy and understanding and we will continue to have them come to our home to care for our boy, Kirby. Thank you Dr. Hall and Megan, for doing what you do!
May 03 · M. Kryszak
AVOID AT ALL COST unless you want to feel deep grief from losing your pet (aka family member, child, love one, heart and soul)If you love your animal and they are truly sick DO NOT bring your animal here if you love them and do not let Dr Lopez touch your love one if you truly love your pet. I trusted these doctors and they did not care how sick my cat Mindy was. I told them repeatedly she has not eaten in over a week. Nothing, barely drinking. She went from almost 13lbs to 6 in a matter of a few weeks. They didn’t check labs, glucose or offer any other way to get nutrients into her. They wanted to do a scope and CT under anesthesia but instead of saying your cat is too weak to go under anesthesia at this time like we would say for humans she still did it and my precious baby never recovered. She continued to get weak and they offered the bare minimum . As we waited for results I asked, “what to do in the meantime because she is not eating”. Dr Lopez simple stated, well she seem ok for now. Like WTH very dismissive, no urgency. They I paid extra for STAT results and still no urgency (they should have refunded) After looking at the results and doing research my fur baby more than likely had Lymphadenitis (inflammatory/edema) which would have more than likely resolved with proper treatment (Doxycycline/anti-inflammatory medications). I also didn’t even know cats could get feeding tubes (which I would have done) but never once suggested for me to take her to get one. I had to watch my baby go skin and bones. Then Dr. Burnett allowed her tech to give my cat 1000ml of LR (when the max for a healthy, average size cat is 100ml) She came home so weak going into fluid overload to where she started seizing, blood glucose dropped to 35, potassium 1.7 temp unreadable, HR 70/30. I tried everything to save her and would have done any and everything. My cat would still be here if I didn’t call them hoping they could offer her something to make sure she doesn’t get hydrated. They kill her due to negligence. The care was definitely did not meet the standard of care. The ER Dr at evcc was great and tried everything but it was too late. I asked them what would they have done and totally different treatment plan. They informed me a cat of her size not eating should have been offered a way to get nutrients in her after not eating anything for 3 days. Money was never going to be the deciding factor whether my fur child lived or not. I had the finances to save her but they didn’t guide me. They could careless. The front desk ladies showed more concern than they did. ER Dr said they should have recommended a way to get nutrients in her. They didn’t even suggest dextrose or anything. I work with humans and if I would have known you can treat animals the same way you do humans I would have. But I trusted them because they are the experts or so I thought. My poor baby is gone due to their negligence. This wasn’t an oops this was murder. They saw how critical my cat was. I will forever be in pain grieving. My cat depended on me and they helped me fail her. If you don’t truly care for animals then leave the profession because as a RN and my husband a PA we would have never treated a human how they treated our cat. My Mindy was my everything and to them she was nothing. This is a picture of my healthy baby before she wasted away under their care. If I posted how she looked before passing you all would be traumatized. She was literally just a skeleton when she took her last breath. Don’t say I didn’t warn you. This place needs to be shut down. I will be looking into legal action. Because my cat did not receive the basic standard of care. They saw her and they suggested to just wait. Wait for a test result that didn’t show anything. No one would ever do a human like that. These pets doesn’t mean anything to them. I will be reaching out to the board and going through the process of suing so no other pet go through what mine went through. Just read the comments of others that loss their pets. All due to negligence.
August 25 · Tanya
Best veterinarian I ever met, explained in detail everything that was going on with my cat. They were compassionate accommodating, and I can’t say anything bad about them. They’re a wonderful place if you need a place to bring your animal..
July 24 · Christine Valentinas
If I could give more stars I would. I had to take my elderly dog in to be put to sleep due to medical issues and age. As heart wrenching as this is, everyone at Midwest did their best to ease our transition. They met us at the car with a cart covered in a blanket to wheel him inside. We went straight to a room and he was made as comfortable as possible. Everyone was super nice and empathetic and explained every part of the process. They brought us chocolate and cheese and peanut butter and allowed us to say goodbye in our own time. There was no rushing us and every step was explained. We even received a sympathy card, hand signed by everyone there. They also take care of my puppy and is watching him grow up. Everyone here cares about your pets the way you do - as family members. I recommend Mideest a thousand times over and even if we move farther away I will make the drive to go back to them. Thank you Midwest Animal Hospital!
April 15 · Rebecca Richardson
The staff truly care about the health of the patients they see. My main issue is the inconsistent wait times, even when we have an appointment. We have waited as long as an hour past our appointment time. Other times, it’s 5 minutes or less.However, our most recent visit involved a life-threatening emergency with our cat. We called ahead to give a heads up and we arrived less than 10 minutes later. They took kitty back immediately and triaged his situation. They had him stabilized with 10 minutes. The course of treatment and follow up was clearly communicated to us.As an aside, it would be great if there were separate waiting areas for dog and cats. Bringing in a stressed cat who has been shoved into a cage, and making him subject to barking, yipping and yowling increases his stress and mine.Close and convenient for us, and great medical care from the staff.
August 27 · WendyScott Gable