Animal Emergency of Mokena

For pet owners in Mokena, Illinois, and the surrounding suburbs, an unexpected medical crisis involving a beloved animal can be a terrifying experience. In these moments, having a reliable and professional **emergency veterinarian service** is absolutely critical. **Animal Emergency of Mokena** serves as a vital resource for the community, operating as a dedicated animal hospital and veterinarian focused on urgent and critical care. As an emergency-only clinic, it is equipped to handle situations that cannot wait for a regular vet appointment. This specialization means the facility is prepared for a wide range of medical emergencies, from sudden illnesses to injuries and accidental ingestions. A key feature of their service is the ability to provide care 24/7, offering peace of mind to pet owners when their regular vet’s office is closed. The clinic's primary mission is to be a lifeline for pets in crisis, providing the rapid response and advanced medical attention they need to recover. They understand the stress and urgency that come with a pet emergency and strive to provide timely and effective care in a high-pressure environment.

The experience at Animal Emergency of Mokena can be a mixed bag, as evidenced by contrasting customer reviews. On one hand, a client had a very positive experience, praising the vet and staff for being "very knowledgeable and great with handling our dog, Apollo." This family was in a stressful situation after their dog swallowed something he shouldn't have. They were grateful for the clear communication regarding costs and the successful outcome of the overnight care, which involved pumping fluids to help the object pass. The client noted, "Overall we are very happy with them and would take Apollo, our dog, here again." This review highlights the professionalism and effectiveness of the medical team in a critical situation. However, another review shared a heartbreaking and frustrating experience with a staff member who was reportedly unable to perform a basic procedure on an elderly, anemic cat and lacked sympathy. This client also reported a double-billing error that added to their distress. This review serves as a cautionary tale and a reminder that while the doctors may be excellent, the quality of care can be dependent on the entire staff and a busy, high-stress environment can lead to human error. It also underscores the importance of a pet owner's due diligence, even in an emergency.

Despite the negative incident, the positive review demonstrates that the clinic is fully capable of providing life-saving care with professionalism and transparency, especially regarding costs. They are an essential part of the Illinois pet healthcare landscape, providing a specialized service that is not available everywhere. Their focus on emergency medicine means they have the equipment and experience to handle critical cases, which is a significant advantage in a crisis. Services like X-rays and overnight care are standard offerings that make them a reliable resource for pet owners when time is of the essence. It is worth noting that in a high-volume emergency setting, challenges can arise, but the clinic's core function as a place for urgent care is invaluable for the community. The key takeaway for any pet owner is to be prepared and understand that an emergency clinic's primary role is stabilization and urgent treatment, and the experience can vary depending on the specific circumstances and staff on duty.

## Location and Accessibility

Animal Emergency of Mokena is conveniently located at **19110 S 88th Ave, Mokena, IL 60448, USA**. This address places the clinic in a prime location within Mokena, making it easily accessible for residents of the village and surrounding communities such as Frankfort, Tinley Park, and Orland Park. As an emergency service, its location is vital; it is situated in an area that allows for quick travel when every second counts. Its accessibility ensures that pet owners from a wide radius can reach the clinic with minimal delay during a crisis.

The clinic is designed with accessibility in mind, providing features that ensure a comfortable experience for all clients, particularly during a stressful time. They have a **wheelchair accessible parking lot** directly outside the entrance, offering convenience and ease for individuals with mobility challenges. The facility also has a **wheelchair accessible entrance** to the building and a dedicated **wheelchair accessible restroom**. The clinic accepts multiple forms of payment, including **credit cards**, **debit cards**, and **NFC mobile payments**, which is a helpful feature in an emergency when you may not have cash on hand. While planning for an emergency is difficult, knowing the payment options and accessibility features in advance can provide some peace of mind.

## Services Offered

As a dedicated emergency veterinarian and animal hospital, Animal Emergency of Mokena provides specialized services focused on critical and urgent care. Unlike a general practice, their services are not for routine check-ups but are designed to address acute medical issues that require immediate attention. They are equipped with the staff and technology to handle a wide range of emergency scenarios.

• **24/7 Emergency Care:** The core of their business is providing round-the-clock emergency medical services for pets. They are available at all hours of the day and night to handle unexpected illnesses, accidents, and injuries.
• **Advanced Diagnostics:** The clinic is equipped with diagnostic tools, such as X-rays, to quickly assess a pet's condition and determine the appropriate course of action, as demonstrated in the case of a dog who swallowed an object.
• **Urgent Treatment & Stabilization:** Provides immediate treatment and stabilization for pets in critical condition. This includes administering intravenous fluids, managing pain, and preparing for more advanced procedures.
• **Overnight Care & Hospitalization:** Offers overnight hospitalization and monitoring for pets that require continuous care, allowing them to receive fluids, medication, and observation.
• **Surgical Procedures:** As an animal hospital, they are equipped to perform emergency surgeries when necessary, such as for internal injuries or removing foreign bodies.

## Features / Highlights

Animal Emergency of Mokena stands out as a vital resource for pet owners in Illinois. Its business model and dedicated focus on urgent care provide several key advantages that are critical in a crisis situation. These highlights reflect the clinic’s specialized role in the community.

• **24/7 Availability:** The clinic’s round-the-clock operation is its most significant feature, providing a lifeline for pets and their owners when a regular veterinary office is closed.
• **Specialized Emergency Staff:** The doctors and staff are focused on emergency medicine, which means they are trained to handle a wide variety of critical situations. As one review noted, the vet was "very knowledgeable" and the team was "great with handling our dog."
• **Transparent Cost Communication:** A positive review highlighted that the clinic provided a clear breakdown of costs for diagnostics like X-rays, which is helpful and reassuring during a stressful time.
• **Accepts Various Payments:** The ability to pay with credit cards, debit cards, and mobile payments is a convenient and practical feature for an emergency clinic.
• **Full-Service Emergency Hospital:** The clinic functions as a complete animal hospital for urgent care, offering advanced diagnostics and the ability to keep pets overnight for monitoring and treatment.

## Contact Information

For immediate assistance or to contact the clinic in a pet emergency, please use the following information. The staff is available 24 hours a day to assist you with your pet's critical care needs.

Address: 19110 S 88th Ave, Mokena, IL 60448, USA

Phone: (708) 326-4800

## What is worth choosing

For pet owners in Mokena, Illinois, the choice of an emergency veterinarian is not a matter of routine planning but a necessity in a time of crisis. **Animal Emergency of Mokena** is worth choosing for its indispensable role as a dedicated, 24/7 lifeline for pets. The most important reason to choose this clinic is its availability. When a pet suddenly becomes ill or injured outside of regular business hours, this hospital is a critical resource that can provide immediate and life-saving care. Their specialization in emergency medicine means they are equipped with the proper tools and training to handle a wide variety of urgent situations, from a dog who has ingested a foreign object to a pet with a sudden, severe illness.

While the clinic has received a negative review, it is important to contextualize this. Emergency clinics are by nature high-stress, high-volume environments, and the experience can vary. However, the positive review highlights the clinic’s professional and successful medical care. In a crisis, the ability to get a quick diagnosis, as demonstrated with the X-rays, and the option for overnight hospitalization are invaluable. The staff’s willingness to communicate costs upfront is also a major benefit that helps alleviate some of the financial anxiety that comes with an unexpected vet bill. The clinic's accessibility, including wheelchair access and diverse payment options, further adds to its practicality during a stressful time.

Ultimately, what makes Animal Emergency of Mokena worth choosing is its core function: it is a facility you turn to when your pet's life is on the line. While you should always have a primary care veterinarian for routine needs, having a trusted emergency hospital like this one in your community is crucial. The positive experiences of clients who have had their pets successfully treated for critical issues underscore the clinic's vital role in the Illinois pet care landscape. For any pet owner, knowing that a professional and equipped team is available around the clock to provide urgent and compassionate care is a source of immense comfort and security.

Animal Emergency of Mokena

19110 S 88th Ave, Mokena, IL 60448, USA