New Winchester Animal Clinic: A Local's Guide to Veterinary Care in Danville, IN

New Winchester Animal Clinic Introduce

For pet owners in the Indiana region, particularly in the community of Danville and its surrounding areas, finding a veterinary clinic that is a right fit for your family is a deeply personal and important decision. The relationship between a pet owner, their animal, and their veterinary care provider is one built on trust, communication, and a shared commitment to the animal's well-being. New Winchester Animal Clinic, located in Danville, offers a range of services for both small and large animals. This article will provide a detailed overview of the clinic, including its services, location, and a candid look at some of the feedback from real customers. This information is designed to help local residents make an informed choice about their pet's healthcare provider, understanding the strengths and potential challenges of the New Winchester Animal Clinic experience.

The goal at New Winchester Animal Clinic since 1983 has been to provide quality care for beloved pets. The clinic, which handles both small and large animals, has a history of serving the local community. However, recent feedback from clients has raised significant concerns about staff professionalism and communication, which are crucial components of a positive veterinary experience. One review details a series of frustrating interactions, including perceived unprofessionalism from staff, inconsistent information about a dog's health history, and a lack of empathy during a difficult time. Another client, who was also facing a serious health issue with their dog, expressed frustration with the diagnostic process, feeling that the vet did not provide the necessary time or compassion to accurately diagnose the problem. This feedback, while serious, highlights key areas of concern for potential clients to consider and inquire about, such as communication protocols, staff training, and the clinic’s approach to compassionate care, especially during stressful situations.

New Winchester Animal Clinic is conveniently located at 7244 W U.S. Hwy 36, Danville, IN 46122, USA. This location is situated approximately six miles west of Danville High School on US Highway 36, just past the intersection of IN Highway 75. The clinic’s location is a significant benefit for residents in Danville and the surrounding rural areas, as it is easily accessible for a wide range of clients. The presence of two entrances to an expanded parking area, with "ample room for trailers transporting large animals," underscores the clinic's commitment to serving a diverse clientele. This accessibility is a major convenience, especially for those with large animals or for those traveling from farther away, as it simplifies the logistics of a vet visit. The clinic's hours are specific, including designated walk-in times, so it is always wise to call ahead or check their website to ensure you can be seen.

New Winchester Animal Clinic provides a range of veterinary services tailored to both small companion animals and large animals, which is a significant feature for the local agricultural community. The services offered include:

Small Animal Care: The clinic provides routine preventative care for dogs and cats, including wellness exams and vaccinations. They also offer treatments for various illnesses and injuries.
Large Animal Services: Their services extend to large animals, catering to the needs of the local farming community, though these services are by appointment only.
Diagnostics: The clinic is equipped to perform diagnostic work to help identify the cause of an illness. However, based on client feedback, it is important to have clear communication about the diagnostic process and to feel confident in the time spent on a diagnosis.
Surgical and Dental Treatments: The clinic offers surgical and dental treatments, but these are by appointment only.
Online Pharmacy: The clinic has an online pharmacy, powered by Covetrus, which provides access to a wide range of medications, food, and other supplies. This offers a convenient way for clients to manage their pet's ongoing needs.

Based on the information available, the features and highlights of New Winchester Animal Clinic are centered on its accessibility and comprehensive care.

Dual Clinic: A significant feature is the clinic's ability to serve both small and large animals, which makes it a versatile resource for the Danville community, catering to both domestic pets and livestock.
Dedicated Location: The clinic's physical location on a major highway and its expanded parking lot with room for trailers make it exceptionally convenient for a wide range of clients.
Walk-In Hours: The availability of walk-in hours for small animals is a major highlight, as it provides flexibility for pet owners who cannot schedule a traditional appointment. However, it is important to be prepared for a wait.
Online Resources: The online pharmacy is a modern convenience that allows clients to easily order and receive their pet's medications and food.

To schedule an appointment, inquire about their services, or learn more about their specific procedures, you can contact the New Winchester Animal Clinic directly. It is highly recommended to call ahead to discuss your pet's needs and to confirm appointment and walk-in times.

Address: 7244 W U.S. Hwy 36, Danville, IN 46122, USA

Phone: (317) 539-6612

In conclusion, for pet owners in the Danville, Indiana region, New Winchester Animal Clinic provides a local and accessible option for veterinary care. Its ability to serve both small and large animals, its convenient location, and the flexibility of walk-in hours are significant benefits for the community. However, it is also clear from client feedback that a key area to consider when choosing this clinic is the importance of direct and compassionate communication with the staff and veterinarians, especially during stressful and serious medical situations. While some clients have had challenging experiences, for others, the clinic may be a suitable choice for routine care. For any local seeking a veterinary clinic, it is recommended to have a clear understanding of the services provided and to prioritize a strong, communicative relationship with the care team to ensure the best possible experience for both you and your pet.

New Winchester Animal Clinic Photos

New Winchester Animal Clinic Location

New Winchester Animal Clinic

Indiana Hendricks County Danville West U.S. Highway 36

7244 W U.S. Hwy 36, Danville, IN 46122, USA

New Winchester Animal Clinic Reviews

I have a 14y Boston/Yorkie mix.5/14 took dog in for bloody diarrhea and not eating.Odd chatty vet, provided vague information. Didn't read or didn't have updated chart informing him about dog's existing heart murmur, and bad teeth. Diagnosed with whipworms, told to treat all dogs in the home with Panacur 3 days every 3 months for rest of life. Yard can't be treated due to their durability and life cycle. Meds at office were $250 - we found elsewhere for $70. Treated all 3 dogs for 4 days, 5/15-5/18. Called on 5/19 because elderly dog was still having bloody diarrhea and not eating. Hadn't eaten solid food for 8 days at this point - besides one egg I finally enticed him morning of 5/19. Dog was 19.4lbs on 5/14 and down to 18lbs by 5/19.Was told to bring in second stool sample, delivered it same day before 2:30pm.Called next morning on 5/20, now dog has hookworms. 3 more meds needed - dewormer, antibiotic, and stool firmerPick up meds and ask questions. Receptionist went back and forth to back room to ask vet my questions 10 or so times.The vet did not come to front desk to answer questions directly, but I could hear her from front desk.When asking about treating home or yard for hookworms - vet said "burn it". Receptionist returned and repeated comment, laughing. I paid for meds and returned home to administer to dog.5/21 update to previous review. Previous was submitted before opening bag of meds provided.Meds provided for 18lb dog with bad teeth and who is not eating -- HUGE tablet for stool firming, antibiotic, and Panacur granules to be added to food.I called again asking for suggestions on how to administer meds to dog who has not eaten in 8 days. Receptionist gasped with concern and said "did we know he wasn't eating?" Of course that information as provided on 5/14 and again on 5/19! Put on hold for receptionist to ask questions, returned to offer me two more meds for purchase - to stimulate appetite and paste version of med I already paid for. She also emailed info on bland diet, which was not provided by vet on 5/14. I suspect she read my previous review, as she called back 5 minutes later and stated "the vet was unable to speak with you directly due to being in surgery, but you're welcome to return for another exam". I understood that, but "burn it" comment was still rude. Receptionist denied vet making the comment. I then became very upset crying stating the information that was provided was not helpful, they provided incorrect meds, and notes were not accurate, but WE had to pay for another exam and new meds? Receptionist doubled down and stated she was SURE vet went over bland diet and that the staff was "unaware Scruffy was not eating"...I disconnected the call cause there was obviously no point in continuing the conversation. I did my own research and somehow managed to find a way to get the meds provided in my dog's stomach.My husband followed up and spoke to the same receptionist and she again doubled down and said that they were "unaware Scruffy wasn't eating until 5/20. My husband talked to her about the staff's incompetence with charting and inappropriate bedside manner. Receptionist offered to have office manager contact him, they never did. I sent a long email detailing our experience that has still not been responded to.Vet who made "burn it" comment called husband today, 5/21, to address concerns. She seemingly still defended the incompetence in charting and lack of information provided about the bland diet. Husband mentioned again incompetence in appropriate charting, providing appropriate meds, and inappropriate bedside manner - Vet said "we'll work on it" in a very dismissive (almost laugh) tone. She did offer to provide another exam on 5/22 at no cost IF our dog does not improve with eating and firmer stools. Hopefully it doesn't come to that.Extremely disappointed in the staff - my dog is 14 years old and may very well be in his last days. They were careless with their actions/words and of my family's grief in potentially losing our dog. If only zero stars were possible.
May 21, 2025 · Jessica Cox
Brought my Yorkie in because he stopped eating. After a 2 minute checkup (just felt his stomach and looked at his butt) told me they would do blood work to test for heart worm and he may have Adkins’s disease. She said he was here before with stomach issues. I had to tell her it’s because he had chips of bone in his stomach! Negative for heart worm and did not spend much time with him. Sent me home with one dose dewormer and a shot. 4 days later had to bring him back in still not eating and looking terrible. Same woman vet again spent 1.5 minutes with him and asked if I wanted X-rays taking?? Huh. No problems on X-rays except a little backed up. Put him on a coater for his stomach in case he has allergies and Entyce. Now I’m a bringing him back in today because he is dying and still doesn’t eat!!! Now 2 weeks and no idea. No compassion nor care for what is wrong with him. I am into it for +$400 and nothing. Money is not the issue but for total two visits and maybe 5 mintues to diagnose him?? Called other vets and they won’t touch him if new Winchester saw him. Was told to bring him back there or emergency in Indy. Bringing him back today!!! Before and after pictures!
Apr 22, 2025 · Tina Doty
Laura working the front desk is the best. Loved her sense of humor and helpfulness, in mine and my dog Ella’s time of stress. ❤️🐾❤️.Took Ella in today for yearly checkup and once again they did not disappoint. Dr. Amanda was so nice.and all the techs, plus Lora and Bridget up front are just so great.Thank you so much! 5/29:25
May 30, 2025 · Onecentisme
I’ve had great experiences using both the walk-in clinic and scheduled appointments for my large dog. When I called on a Tuesday for an appointment, they were able to fit me in that same week. The staff was kind, answered all my questions, and saw my dog right on time.The walk-in clinic can be busy, so I recommend arriving early to check in and being patient. If the visit isn’t urgent and you’re short on time, scheduling an appointment might be a better option.Overall, both visits were positive, and their prices are more affordable than other places I’ve been.
Feb 23, 2025 · Amanda Ouellette
Charged $190 for two exams that were never done. Both cat and dog didn’t get eyes, ears, or body checked. Had to remind the doctor to look at a bump on my dog’s side. He listened to their hearts and took their temperatures & that was it. We spent about an hour and a half inside because the doctor just kept telling us jokes and personal life stories over and over again. I don’t feel like I got my money’s worth at all. I drove an hour to them and didn’t even get one of the medications I asked the doctor for.This place has changed a lot over the years and I’m really not happy with the outcome.
May 25, 2025 · Rosalind Massey