Preston Royal Animal Clinic Introduce
For pet owners in the heart of Texas, our animals are more than just companions; they are an integral part of our daily lives. When it comes to their health, we seek a veterinary clinic that is not only professional and knowledgeable but also friendly and genuinely caring. In the bustling community of Dallas, Preston Royal Animal Clinic has been a trusted name for many years, providing outstanding veterinary care for dogs and cats. This animal practice has built a solid reputation on a foundation of compassionate service, comprehensive care, and a focus on treating pets and their owners with kindness and respect.
What truly sets Preston Royal Animal Clinic apart is its deep commitment to compassionate and personalized care. This is a place where the staff and veterinarians, including the highly-regarded Dr. Sarah Thomas, understand that every pet is unique. As one long-time client shared, Dr. Thomas provides "exceptional, knowledgeable, compassionate care" and is "quickly responsive" to questions. The clinic's staff is uniformly described as "capable, gentle, and kind," which makes a world of difference for pets that may be anxious about vet visits. The clinic even offers house calls upon request for patients who are more comfortable in their own familiar environment, a testament to their dedication to making care as easy as possible.
The clinic is committed to providing a full spectrum of services that cover everything from preventative medicine and routine checkups for puppies and kittens to advanced diagnostics and complex surgical procedures for senior pets. They believe in early detection and treatment of conditions, utilizing advanced diagnostic tools to pinpoint issues before they become major problems. This dedication to proactive care and a gentle approach has fostered an environment where pets, as one review notes, "LOVE going to Preston Royal Animal Clinic." This speaks volumes about the positive experiences created by the entire team, from the vets to the front desk staff.
Preston Royal Animal Clinic is conveniently located at 10720 Preston Rd Suite 1013, Dallas, TX 75230. Its location in a well-known area of North Dallas makes it an easily accessible option for pet owners throughout the city and surrounding communities. The clinic is situated with the convenience of its clients in mind, offering both free parking and on-site parking in its lot, which simplifies the process of bringing your pet in for their visit.
The facility is designed with accessibility as a priority, ensuring a comfortable experience for all clients. There is a wheelchair accessible entrance, making it easy to bring your pet in, regardless of your mobility needs. A dedicated wheelchair accessible parking lot provides convenience right from the moment you arrive. Inside, a wheelchair accessible restroom is also available for clients' use. While appointments are recommended to ensure prompt service, the clinic's efficient operations and thoughtful staff ensure a smooth experience. Their commitment to offering curbside services further enhances convenience for clients who prefer a quick drop-off or pickup.
Preston Royal Animal Clinic offers a wide array of veterinary services, focusing on comprehensive, compassionate care for your pet throughout their life.
Comprehensive Health & Preventative Medicine: This includes complete blood counts, comprehensive physical exams, early detection of disease, and an immunization schedule for puppies and kittens. They also focus on preventative measures, disease control, and senior pet care.
Advanced Diagnostics: The clinic utilizes a variety of diagnostic tools, including lab tests, fecal flotation, skin scrapings, radiographs and ultrasound (including heart ultrasounds), and thyroid screening to accurately diagnose and manage various pet diseases and conditions.
Surgical Procedures: The team is skilled in a wide range of surgical techniques, from soft tissue surgery and tumor removal to complex orthopedic surgery like luxating patella repair. They also perform emergency procedures and provide comprehensive post-operative care.
Dental Care: A major focus of the clinic is dental health. Services include oral examinations, dental cleanings, dental procedures, and digital dental radiographs (X-rays) to treat issues like periodontal disease and fractured teeth. They also provide advice on home dental care.
Internal Medicine: The clinic is well-equipped to handle complex internal medicine issues, including the management of kidney disease, bladder stones, and providing fluid therapy.
Pain Management & Weight Loss: They offer comprehensive pain management and provide nutritional advice, including structured weight loss plans and programs, to help pets achieve and maintain a healthy weight.
Boarding & Additional Services: Preston Royal Animal Clinic provides on-site boarding kennels and offers microchip identification for permanent identification. They also have a network of dog trainers and offer dog training advice for their clients.
Preston Royal Animal Clinic is a top choice for Dallas pet owners due to several key highlights.
Exceptional, Compassionate Care: The clinic is consistently praised for its kind, gentle, and compassionate staff and veterinarians. The personal attention given to each pet, particularly those with anxiety or at the end of their life, is a recurring theme in reviews.
Flexibility and Convenience: The availability of services like house calls, curbside services, and on-site boarding makes the clinic a highly convenient option for a variety of pet owner needs and situations.
Comprehensive Services: From routine wellness exams for puppies to complex orthopedic surgeries and geriatric medicine, the clinic provides a full range of medical and surgical care under one roof, ensuring continuity of care.
Knowledgeable and Trustworthy Staff: Clients repeatedly emphasize the professionalism and knowledge of the vets and staff, noting that they are never "pushy about products" and always treat clients and their pets with respect. This builds a deep sense of trust.
Positive Pet Experience: The ultimate endorsement comes from the pets themselves. As one client shared, their dog gets "excited when I pull into their parking lot," demonstrating the welcoming and low-stress environment the clinic creates.
For more information or to schedule an appointment, you can contact Preston Royal Animal Clinic using the following details:
Address: 10720 Preston Rd Suite 1013, Dallas, TX 75230, USA
Phone: (214) 369-7364
Choosing Preston Royal Animal Clinic is a decision to invest in your pet’s health and happiness with a team that truly cares. The clinic's reputation for exceptional, knowledgeable, and compassionate care is not just a marketing claim; it's a lived reality for their clients. A long-time client of Dr. Sarah Thomas highlights the compassionate care provided to their dogs over many years and praises the team's ability to handle the "special needs of dogs who are anxious," including offering house calls to make the experience easier. This level of personalized service is a rarity and a major reason to choose this clinic.
Another client, who has been with the clinic through "many dog crises," emphasizes that the vets are "ALWAYS super well educated, professional, knowledgeable and caring." This trust in the staff’s expertise is paramount for any pet owner, especially when dealing with a serious medical issue. The fact that the clinic is always busy but never makes a client feel rushed is a testament to their efficiency and dedication. Furthermore, the clinic's comprehensive offerings, from advanced diagnostics and surgery to boarding and dental care, mean you can rely on one trusted partner for all of your pet's needs.
For Dallas pet owners seeking a veterinary clinic that treats their animals like family and provides top-tier medical care without the pressure, Preston Royal Animal Clinic is a clear choice. The positive experiences of a fearful dog who now loves to visit and the glowing testimonials of long-term clients demonstrate that this is a practice built on respect, trust, and a genuine love for animals. Choosing them means peace of mind, knowing your pet is in the best possible hands.
Preston Royal Animal Clinic Services
Veterinarian
- Anal Gland Removal
- Animal Clinic
- Animal Dental Care
- Animal Health Care
- Bladder Stones
- Boarding Kennels
- Cat Care
- Complete Blood Count
- Comprehensive Health
- Comprehensive Physical Exam
- Comprehensive Physical Examination
- Curbside Services
- Dental Cleanings
- Dental Health
- Dental Procedures
- Dentistry Surgery
- Diagnostic Testing
- Digital Dental Radiographs
- Digital Dental X-Rays
- Disease Control
- Disease Testing
- Dog Trainers
- Dog Training
- Early Detection
- Emergency Procedures
- Fecal Flotation
- Fluid Therapy
- Fractured Teeth
- Geriatric Medicine
- Heart Ultrasound
- Heartworm Prevention
- Home Dental Care
- House Calls
- Immunization Schedule
- Internal Medicine
- Kidney Disease
- Lab Tests
- Laboratory Tests
- Luxating Patella Repair
- Medical Treatment
- Microchip Identification
- Microchip Implantation
- Microchips Pet
- Nutritional Advice
- Oral Examination
- Orthopedic Surgery
- Pain Management
- Periodontal Disease
- Permanent Identification
- Pet Clinic
- Pet Dental
- Pet Health Insurance
- Pet Insurance Plans
- Pet Insurance Policies
- Pet Medical
- Pets Teeth Cleaned
- Post-Operative Care
- Preventative Measures
- Preventative Medicine
- Puppies And Kittens
- Radiographs And Ultrasound
- Radiology Ultrasound
- Senior Pet
- Skin Scrapings
- Soft Tissue Surgery
- Surgical Procedures
- Surgical Techniques
- Thyroid Screening
- Tumor Removal
- Under Anesthesia
- Vet Clinic
- Veterinary Clinics
- Veterinary Dental
- Veterinary Medicine
- Weight Loss Plans
- Weight Loss Program
Preston Royal Animal Clinic Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Parking
- Free parking lot
- On-site parking
Preston Royal Animal Clinic Photos










Preston Royal Animal Clinic Location
Preston Royal Animal Clinic
10720 Preston Rd Suite 1013, Dallas, TX 75230, USA
Preston Royal Animal Clinic Reviews
babytechniciansdeskfurcompassionatequestionsadoptedexamparkingquality of life
★ 5★ 4★ 3★ 2★ 1Dr. Sarah Thomas has been our family's vet for many years and she has always provided exceptional, knowledgable, compassionate care to our beloved dogs. When we have questions about our dogs' care she is always quickly responsive as well as a good listener. She also understands the special needs of dogs who are anxious about veterinary care and makes it as easy for them as possible, including making house calls upon request so that her patients can be in a familiar environment during exams. Her techs are also uniformly capable, gentle and kind. We recommend her very highly.
July 25 · Patti KoningI have used Preston Royal Animal Clinic in Dallas for many years and many dog crises. Their vets are ALWAYS super well educated, professional, knowledgeable and caring. Their entire staff has always treated my dogs (and me) with kindness and respect. No one is ever pushy about products. I have NEVER had a bad experience with them. I was there yesterday with my dog - she starts getting excited when I pull into their parking lot - she LOVES going to Preston Royal Animal Clinic!!!
June 26 · betty HuntI came to Preston Royal at a critical time in my baby Brownie's life. I keep thinking if I had brought him here sooner maybe we could've caught the cancer sooner and he would've had a better chance. We were in and out of this office enough times in the last 3-4 months that he got to meet several of the vets there. I'm grateful for all of the vets and techs for doing what they could to help him and make him feel loved and comfortable as possible until the very end. We gave it a good fight for about four months with chemo and the treatments helped at the start and bought me extra time with my sweet boy. The vets helped me focus on his quality of life and I was able to put him to rest while he was still mostly himself, and I was able to send him out the way he deserved and stayed by his side until the very end.
February 19 · LibertysFateFirst visit and my pup was fine with all the people working in the office. Good experience for us both.
July 18 · Leo ArzonTLDR: Vet seemed disinterested and did not personally contact me to discuss test results and treatment. Treatment provided failed to meet the MINIMUM medication protocol for animal's condition. Staff, from the receptionists to the vets, do not seem to be invested in the animals or their people, at least from my perspective. Received multiple emails after appointment had me wondering if Thrive (Preston Royal is a partner in that network) takes business advice from MLMs.Will never use again. Will never recommend. Would give zero stars if possible.I used Preston Royal years ago before the tornado destroyed the original clinic. I hadn't needed pet care since. This was also before the clinic became a part of Thrive. The attention and care provided by the staff was fabulous then.I recently returned to have a stray examined, just to do basic stuff, an exam, basic shots, fecal sample test, test for FIV/FELV. I had checked in online and specifically requested these services as well as a nail clip and microchip.On the day of the appointment, I was immediately ushered into an exam room. Where I waited for about 5 minutes before a tech came in. We had a brief discussion about the reason for the appointment and then she exited the room. More than 5 minutes later, the tech reentered the room, along with the vet, whose exam consisted of nothing more than looking at the stray for a few seconds. The vet didn't even listen to her heart, look in her eyes and only looked at her ears after I inquired about it.I inquired again about the services I needed at which point they whisked the animal out of the room (question: why do vets increasingly remove the animal from the exam room to give vaccinations, take blood, clip nails, etc)A few minutes later, the tech came back with the animal. I was specifically concerned about the fecal test results as strays can often have worms and other parasites. The tech explained that the fecal sample would have to go to a lab but that results would be ready the following day.The following day, I received a voicemail from a lab tech explaining the results of the fecal sample and that I could pick up medication at the clinic reception desk and I did so. When I arrived at the clinic, I attempted to ask questions regarding the medication as I was unfamiliar with it, but the receptionist seemed uninterested in hearing my questions or finding someone to answer them.The medication was to be administered for 3 days and then in a few weeks to return with another fecal sample for retest.I made an appointment 3 weeks from the day of her exam but as time went by, I felt increasingly uncomfortable with my experience there. Particularly, the vet herself never contacted me to discuss the fecal sample results.I have had many animals, have been to many vet offices, have lived in 4 different states, and have received many test results. All from the vet. Not a tech, not a receptionist, the doctor.I canceled the follow up appointment and found a different vet that is not part of the Thrive network. A fecal sample showed the stray was still infected. I also discovered through the vet (and later my own research) at the second clinic that the minimum medication protocol is 5 days, not 3. IMO, this constituted negligence on the part of Preston Royal.What I find really galling is that while the vet never followed up, I received multiple emails regarding Thrive, joining their plan (a veterinarian with a membership akin to a gym is bizarre, in my opinion), getting free exams for my friends if I got them to join Thrive. In my opinion this is the type of strategy used by MLMs, not a professional vet's office. Just reading the emails left me with an icky feeling. Fortunately, unsubscribing from emails is easy.I could never in good conscience recommend this clinic to anyone, not even my worst enemy.
March 19 · Mr Sterious
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