Ridgemont Animal Hospital Introduce
For pet owners throughout the New York region, especially those in Rochester and its surrounding areas, finding a veterinary hospital that combines professional medical care with genuine compassion is a top priority. Ridgemont Animal Hospital, conveniently located on West Ridge Road, aims to be that trusted partner for your beloved animal companions. They are dedicated to providing a comprehensive range of veterinary services, focusing on making the experience as comfortable and informative as possible for both pets and their human families. While every experience can vary, as highlighted in different customer perspectives, the hospital generally strives to create an environment where pets receive attentive care and owners feel supported.
The decision of where to take your pet for healthcare is significant, and pet owners in New York seek a practice that prioritizes both their pet's well-being and their own peace of mind. Ridgemont Animal Hospital, as noted by positive feedback, is committed to creating a calming atmosphere, with amenities like spacious waiting areas and soothing sound machines in exam rooms designed to reduce stress for anxious animals. Their approach emphasizes clear communication from doctors, ensuring that pet parents understand their pet's health status and treatment plans. This dedication to transparency and thoughtful care reflects a broader commitment to fostering a strong relationship between the clinic, its patients, and their owners.
While some individual experiences may highlight areas for improvement, such as initial pricing clarity or staff interactions, Ridgemont Animal Hospital ultimately aims to provide a high standard of veterinary care. The positive testimonials speak to their ability to deliver gentle attention to pets and thorough explanations to owners, making the veterinary visit a less stressful event for many. Their goal is to ensure that pets remain healthy and happy, and that owners feel confident in the care their animals receive.
Ridgemont Animal Hospital is conveniently located at 4200 W Ridge Rd, Rochester, NY 14626, USA. This prime location on West Ridge Road offers excellent accessibility for pet owners residing in Rochester and the broader Western New York region, including Greece, Gates, and other nearby communities. West Ridge Road is a major thoroughfare, making the hospital easy to find and reach from various directions, whether you are coming from local residential areas or traveling from further afield.
The accessibility of Ridgemont Animal Hospital is a significant advantage for New York pet owners. Its position on a main road ensures a straightforward drive, minimizing potential stress for pets who might be anxious about car travel. The hospital is known for its "spacious waiting area," which, combined with "clean grassy area outside for pups to relieve themselves," contributes to a more relaxed experience even before your pet enters the examination room. Ample parking is typically available, adding to the convenience and ensuring a smooth arrival and departure.
This well-established location in a bustling part of Rochester means that Ridgemont Animal Hospital is a familiar landmark for many in the community. The thoughtful design of their exterior and interior spaces, aimed at reducing pet anxiety, further enhances its suitability for local pet owners seeking a comfortable and accessible veterinary environment. Its presence on a key route reinforces its commitment to being a readily available resource for all pet health needs in the Rochester area of New York.
Ridgemont Animal Hospital provides a comprehensive array of veterinary services designed to address the health and well-being of dogs and cats. Their offerings span from routine preventative care to advanced diagnostics and surgical procedures, ensuring thorough care for every stage of a pet's life.
- Wellness and Preventative Care: Includes routine physical examinations, tailored vaccination protocols, parasite prevention and control (including heartworm, fleas, and ticks), and nutritional counseling to maintain optimal health and prevent disease.
- Diagnostic Imaging: Utilizing modern technology such as X-rays (radiology) for internal imaging and diagnoses of various conditions and injuries.
- In-House Laboratory Services: Rapid and accurate blood work, urinalysis, fecal examinations, and other diagnostic tests performed on-site to facilitate quick diagnosis and treatment planning.
- Surgical Procedures: Performing a variety of soft tissue surgeries, including routine spay/neuter operations, mass removals, and other common surgical interventions, with careful attention to patient safety and post-operative recovery.
- Dental Care: Comprehensive dental services, including professional teeth cleaning, polishing, and extractions, essential for preventing periodontal disease and promoting overall health.
- Microchipping: Offering microchip implantation for permanent identification, greatly increasing the chances of reuniting lost pets with their families.
- Pain Management: Development of tailored pain management plans for both acute injuries and chronic conditions, focusing on improving the comfort and quality of life for pets.
- Puppy & Kitten Care: Specialized wellness programs for young pets, including initial exams, vaccination series, deworming, and guidance for new pet owners on proper care and socialization.
- Senior Pet Care: Dedicated attention to the unique needs of aging animals, including specialized wellness exams, targeted diagnostic screenings, and management of age-related conditions to support their golden years.
- Dietary and Nutritional Counseling: Expert advice on appropriate diets, weight management, and therapeutic nutrition for pets with specific health concerns or conditions.
- Behavioral Counseling: Guidance and strategies to address common pet behavioral issues, fostering a more harmonious relationship between pets and their owners.
Ridgemont Animal Hospital offers several features and highlights that aim to provide a positive experience for both pets and their owners in the Rochester, NY area:
- Stress-Reducing Environment: The hospital is noted for its "spacious waiting area" and "gentle sound machines to soothe the pups in the examining rooms." These thoughtful amenities are designed to minimize anxiety and create a more comfortable experience for pets during their visit, as acknowledged by positive customer feedback.
- Clear Communication from Doctors: Doctors are praised for their ability to "explain how to keep our pets healthy," ensuring that pet owners receive detailed and understandable information about their pet's condition, treatment options, and preventative care. This emphasis on education is a significant benefit for informed pet parents.
- Transparent Billing Procedures: The hospital strives for "clear billing procedures," which helps reduce financial stress for pet owners. While there was one negative experience regarding an initial misunderstanding about a promotional price and a charge for a stool sample not provided, the intention is to provide transparency, and the front desk was reportedly willing to adjust charges when questioned.
- Friendly and Attentive Staff: Positive reviews highlight that the "nicest people work at Ridgemont Animal Hospital" and that they "pay attention to every detail." This indicates a general commitment to a welcoming and supportive atmosphere for clients and their pets.
- Outdoor Relief Area: The availability of a "clean grassy area outside for pups to relieve themselves before a visit" is a practical and thoughtful amenity that enhances convenience and comfort for pet owners bringing their dogs to the clinic.
- High Recommendation Rate (from some clients): Despite isolated negative experiences, several clients "highly recommend" the hospital, suggesting that for many, the overall quality of care and service meets or exceeds their expectations.
For appointments, inquiries, or any veterinary needs for your cherished pets, you can easily reach Ridgemont Animal Hospital using the following contact details:
Address: 4200 W Ridge Rd, Rochester, NY 14626, USA
Phone: (585) 225-2133
For pet owners in Rochester and the wider New York region, Ridgemont Animal Hospital offers a suitable and often highly beneficial option for their veterinary care needs. Its strategic location, range of services, and efforts to create a positive environment contribute to its appeal for local residents.
Firstly, the hospital's accessible location on West Ridge Road in Rochester is a significant advantage. This central position ensures that residents from across the city and surrounding suburbs can easily reach the facility, minimizing travel time and stress for both pets and their owners. Amenities like a spacious waiting area and an outdoor relief zone further enhance convenience, demonstrating a thoughtful approach to the client experience.
Secondly, Ridgemont Animal Hospital strives to provide a comfortable and transparent experience. The use of "gentle sound machines to soothe the pups" in exam rooms and doctors who "explain how to keep our pets healthy" indicates a commitment to reducing anxiety for animals and empowering owners with clear information. While some individual experiences may encounter challenges, particularly regarding initial billing clarity or staff interactions, the hospital's overall intent is to foster clear communication and professionalism. The fact that the front desk reportedly adjusts charges when brought to their attention suggests a willingness to correct issues and ensure fair billing, which is important for building trust with the local community.
Finally, the comprehensive list of services, from routine wellness and vaccinations to advanced diagnostics, surgery, and dental care, means that Rochester pet owners can rely on Ridgemont Animal Hospital for a wide array of their pets' health needs under one roof. This holistic approach simplifies pet care management and ensures continuity of treatment. For New Yorkers seeking a veterinary hospital that prioritizes both medical expertise and a comfortable, informative environment for their beloved animal companions, Ridgemont Animal Hospital presents a viable and often positive choice.
Ridgemont Animal Hospital Photos










Ridgemont Animal Hospital Location
Ridgemont Animal Hospital
4200 W Ridge Rd, Rochester, NY 14626, USA
Ridgemont Animal Hospital Reviews
Spacious waiting area, clean grassy area outside for pups to relieve themselves before a visit, and the nicest people work at Ridgemont Animal Hospital. They pay attention to every detail; gentle sound machines to soothe the pups in the examining rooms, doctors who explain how to keep our pets healthy, and clear billing procedures make the visit less stressful for pups and their humans. Highly recommend!!
Jul 03, 2025 · Elizabeth SimonsI brought my 4 month old puppy here and was uncomfortable when I was sitting in the waiting area. The vet techs discussing bowel movements and how the one vet tech ate ice cream for dinner. I got to a room and the first vet tech I spoke with was nice and welcoming, everyone else not so much. I had to hold my dog down for the exam to be completed. There was a short greeting between the dog and doctor before we began. I felt at this point I was more of a number. After the completion he said my dog was healthy. The nurse came in with a bill for $240. Now I booked them because they offered a first time exam for $25. I also already got my puppy vaccinated at Vetco with the puppy package. When I questioned this the lady said "yes you did.." and went back to talk to another lady about the bill, I could not hear the other lady but got some excuse of the dog needing the booster. However what made it more uncomfortable was the lady wanted the other lady to come and talk to me and all I could hear was "You go talk to her.." and they kept going back and forth instead of having an adult conversation that was not controversial, I just had questions. I accepted the bill but I noticed they tried charging me $71 for a first time exam when initially it said first time visit $25 the tech told me to go up and they would change it. I told the receptionist which kind of gave big eyes and she said I will change it up here. I got charged for a stool sample of $71 and didn't receive a cup. I won't be going back. It was not welcoming, I didn't feel good about not having an explanation of anything, the back and forth between not wanting to answer my questions made me uncomfortable and the chit chat behind the counter was to personal and not professional.
Jun 12, 2025 · Samantha BosnyakRidgemont Animal Hospital was one of the few veterinary offices taking new patients. I brought my little Yorkie for her puppy check 2 years ago and I’ve been going back ever since. Dr. Grewal is wonderful. He is patient and kind and treats my little one like she was his own. She is never afraid to go there and that’s because Dr. Grewal and the entire staff are very caring especially during times when an emergency visit is required. It’s not a glitzy high tech office but that’s not what impressed me. It’s the overall patient experience that really matters in the end.
Feb 26, 2025 · Angie zzz utilities MajorI have come here with all my animals for over 50 years, since Dr. Kendall was there. Dr. Houska is the very best and Dr. Greywall also. Jess is terrific with my animals and on the front desk Elizabeth and Cheryl are great too. You will get the BEST care and advice ever going to Ridgemont.
May 29, 2025 · Sue WellerDr Grewal is awesome. We've been going to him for years. We have never been dissatisfied with any visit with him. His staff is very nice and kind. He always comments that Jack is a good Boy, lol.
Mar 02, 2024 · Cat Gaudio
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