St. Francis Animal Hospital of Durham

For pet owners across North Carolina, especially those of us residing in the vibrant city of Durham, finding reliable and compassionate veterinary care is a top priority. Our animal companions are cherished members of our families, and ensuring their health and well-being requires access to skilled and empathetic professionals. St. Francis Animal Hospital of Durham aims to be a local resource for pet owners, providing various veterinary services to address the needs of dogs and cats in the community.

St. Francis Animal Hospital of Durham presents itself as a facility dedicated to veterinary medical care. Like many animal hospitals, they aim to offer a range of services from routine check-ups to more specific procedures. For North Carolina locals, understanding the full scope of a veterinary practice, including its service offerings and the experiences of other pet owners, is crucial for making informed decisions about their pet's healthcare. This article will provide an overview of St. Francis Animal Hospital of Durham, detailing its location, stated services, and highlights gleaned from public information and customer feedback, helping local users determine if it aligns with their pet care needs and expectations.

St. Francis Animal Hospital of Durham is located at 2005 N Pointe Dr #8, Durham, NC 27705, USA. This address places the hospital within a commercial area in North Durham, providing accessibility for residents across the city and potentially from surrounding communities in the Triangle region of North Carolina. N Pointe Drive is part of a developed commercial zone, typically featuring clear signage and convenient access from major local thoroughfares.

For North Carolina locals, especially those in Durham, the hospital's location offers practical advantages. It is situated within a well-established area, making it relatively straightforward to reach by personal vehicle. Proximity to major roads allows for efficient travel, which is particularly beneficial when a pet needs urgent attention or for managing routine appointments within a busy schedule. Adequate parking is usually available at such commercial complex locations, contributing to ease of access. This central positioning in North Durham aims to make St. Francis Animal Hospital a convenient option for pet owners seeking veterinary services in the local community.

St. Francis Animal Hospital of Durham provides a range of veterinary services aimed at maintaining the health and well-being of pets. Based on available public information, their offerings appear to cover essential aspects of animal care.

• Veterinary Medical Care: This encompasses general health services, including examinations for wellness and illness, aiming for early detection and proactive health management.
• Preventative & Wellness Care: Routine check-ups are offered, which are crucial for monitoring a pet's overall health and for disease prevention. This would typically include vaccinations and parasite control.
• Dental Care: They provide thorough dental examinations and cleanings, recognizing the importance of oral health for a pet's overall well-being.
• Surgical Procedures: The hospital is equipped to handle a range of surgical procedures, from routine spaying and neutering to potentially more complex operations. They have been noted for providing low-cost spay and neuter services to community members.
• Diagnostic Services: This may include various tests to diagnose illnesses and injuries. Some information indicates services like diagnostic ultrasound and radiology, full cardiac workups (including echocardiography), CO2 surgical laser, and cold laser therapy.
• Basic Grooming: In addition to medical services, they also offer basic grooming, which can contribute to a pet's comfort and hygiene.
• Boarding: For pet owners needing temporary care for their animals, boarding services are available.
• Online Pharmacy: For client convenience, they offer an online pharmacy for prescription refills and pet supplies.
• Community Support: They have been noted to accept assistance from non-profit organizations for veterinary expenses, indicating a willingness to work with clients on financial aspects of care.

For specific details on advanced procedures or specialized care, it is advisable for pet owners to contact the hospital directly.

St. Francis Animal Hospital of Durham aims to provide comprehensive veterinary care, and certain aspects of their service have been highlighted by various clients.

• Dedicated to Basic Preventative Care and Surgery: The hospital offers core services like spay/neuter procedures and basic grooming, making it a convenient stop for essential pet care needs. The review mentioning a positive spay/neuter experience ("Highly recommend if you're taking your puppy for spay/neuter") points to a strength in this area. They are also noted to provide low-cost spay and neuter services.
• Support for Rescue and Non-Profit Assistance: The fact that they accept assistance from non-profit organizations for veterinary expenses can be a significant highlight for pet owners who rely on such support, demonstrating a potential commitment to community accessibility for care.
• Some Positive Customer Service Experiences: One review describes customer service as "kind and welcoming," indicating that positive interactions do occur with staff, which is crucial for a comfortable veterinary visit.
• Caring for Pets: The positive review specifically states, "Can't thank the staff at St. Francis enough for taking such great care of my Boujee," suggesting that pets receive attentive and positive handling.

However, it is vital to acknowledge and address a significant concern highlighted by one of the provided customer reviews. This particular review describes an "unparalleled" level of "unprofessionalism" and a "stressful experience" involving rude and aggressive staff behavior, culminating in the unilateral cancellation of appointments for multiple pets after the owner decided to transfer one pet to a different clinic for financial assistance reasons. This feedback is critical as it directly impacts the overall client experience, trust, and reliability. While one positive review mentions kind service, the detailed negative account of administrative interactions raises serious questions about consistency in customer service and professional conduct when faced with specific client choices. For prospective clients, this indicates a need to approach interactions with a clear understanding of their expectations and potential challenges in communication or administrative flexibility.

To connect with St. Francis Animal Hospital of Durham for appointments, inquiries, or any other needs regarding your pet's health, please use the following contact information:

Address: 2005 N Pointe Dr #8, Durham, NC 27705, USA

Phone: (919) 620-7729

Their official website, www.stfrancis.vet, may also provide additional details on services, hours, and appointment scheduling.

For North Carolina locals, particularly those in Durham, St. Francis Animal Hospital of Durham presents itself as a local option for veterinary care, offering convenient access within a commercial area on N Pointe Drive. They provide essential services such as general medical care, preventative wellness, dental care, and surgical procedures, including noted low-cost spay and neuter options. Their willingness to accept assistance from non-profit organizations for veterinary expenses could also be a valuable feature for certain community members seeking support.

However, it is crucial for locals to carefully consider the complete picture presented by customer feedback. While there are instances of positive experiences, particularly concerning the care given to pets and welcoming customer service for specific procedures like spay/neuter, a highly critical review highlights significant concerns regarding administrative professionalism, communication, and client relations. This suggests that while medical care might be competent, the overall experience, especially when dealing with administrative or financial decisions, might be inconsistent. For Durham residents, evaluating St. Francis Animal Hospital means weighing the convenience of its location and its service offerings against the varied client experiences. It is advisable for new clients to approach with clear expectations and consider discussing any specific concerns about administrative flexibility or communication directly with the practice to ensure it aligns with their needs for a long-term veterinary partner.

St. Francis Animal Hospital of Durham

2005 N Pointe Dr #8, Durham, NC 27705, USA