The Pet Doctor Introduce
For pet owners across Central Illinois, the health and well-being of their furry family members are of the utmost importance. When it comes to finding a veterinary clinic that offers not only top-tier medical care but also a personal, compassionate touch, The Pet Doctor in Rochester stands out as a true local gem. Led by the highly-regarded Dr. Emily Jewell, this clinic has built a reputation for treating every animal and their human like family. From the moment you walk through the door, you can feel a sense of welcoming warmth and genuine care, which makes what can sometimes be a stressful experience for pets and owners alike feel much more comfortable.
The Pet Doctor is a full-service veterinary clinic dedicated to providing comprehensive medical care for dogs and cats. Their philosophy is centered on a "whole health approach," focusing on preventative medicine to help pets live happy, healthy lives. This means they emphasize regular wellness visits and vaccinations to prevent major issues before they arise. As a small, family-owned business, they take pride in serving the communities of Central Illinois, fostering strong relationships with their clients. The team, including Dr. Jewell, is known for their patience, kindness, and willingness to take the time to listen to concerns and explain every aspect of your pet's care. One client noted that Dr. Jewell "took her time to listen and thoroughly answer all of my questions—I never felt rushed or brushed off." This level of personal attention is a defining characteristic of their practice.
Location and Accessibility
The Pet Doctor is conveniently located at 201 Cardinal Hill Rd, Rochester, IL 62563, USA. Positioned in a central part of the community, the clinic is easy to find and offers free parking in its accessible lot. For the convenience of all clients, the facility is designed with accessibility in mind, featuring a wheelchair-accessible entrance, parking lot, and restroom. This thoughtful layout ensures that every person, regardless of mobility, can comfortably bring their pet for a visit. The clinic's location makes it a go-to choice for not only Rochester residents but also for those in surrounding areas like Springfield and beyond who are seeking a caring and professional vet.
The clinic operates on an appointment-based system, which is highly recommended to ensure that you and your pet receive dedicated time with the veterinarian. This planning-oriented approach helps to minimize wait times and allows the staff to prepare for each visit, providing a seamless and efficient experience. However, they are also responsive to urgent sick exams, demonstrating their flexibility and commitment to being there for the community when needed.
Services Offered
The Pet Doctor provides an extensive range of services designed to meet the diverse needs of canine and feline patients throughout their lives. Their focus on both preventative care and advanced medical treatments ensures they are equipped to handle a wide variety of health concerns.
- Comprehensive Medical Care: From routine check-ups to managing chronic conditions, they offer thorough medical care for dogs and cats.
- Preventative Medicine and Wellness Visits: This is a cornerstone of their practice, including annual exams, vaccines, and preventative medications to keep your pet healthy.
- Surgery & Dentistry: The clinic is equipped to perform a wide range of general and soft tissue surgeries, including spays and neuters. They also provide comprehensive dental care to maintain your pet's oral health.
- Laboratory and Diagnostic Services: With an in-clinic laboratory and digital x-ray capabilities, they can quickly and accurately diagnose health issues, leading to faster treatment.
- In-clinic and Online Pharmacy: For your convenience, they maintain an in-clinic pharmacy and also offer an online pharmacy, making it easy to get your pet's medications.
- Therapeutic and Surgical Lasers: They utilize advanced technology like surgical and therapeutic lasers to enhance the healing process and provide less invasive surgical options.
- Sick Exams: For when your pet isn't feeling well, they provide focused sick exams to diagnose and treat illnesses.
Features / Highlights
- Personalized and Compassionate Care: The clinic's small-town, family-owned feel ensures that every client receives a personal and caring experience. The team, especially Dr. Jewell, is frequently praised for their compassion and patience.
- Advanced Technology: The use of digital x-ray, in-clinic laboratory services, and therapeutic lasers demonstrates their commitment to using modern technology for the best possible care.
- Comprehensive Services: The ability to provide everything from wellness visits and vaccinations to complex surgeries and dentistry under one roof makes The Pet Doctor a convenient and reliable choice.
- Focus on Client Education: The staff excels at explaining complex medical information in a clear and understandable way, empowering pet owners to make the best decisions for their animals.
- Welcoming and Friendly Environment: The reviews consistently mention the staff’s kindness and the feeling of being treated like family, creating a positive experience for both pets and owners. As one client shared, the staff are "just good humans taking care of our puppies."
Contact Information
To schedule an appointment or to learn more about their services, you can contact The Pet Doctor using the information below.
Address: 201 Cardinal Hill Rd, Rochester, IL 62563, USA
Phone: (217) 498-1294
What is Worth Choosing
For pet owners in Illinois, especially those in the Rochester and Springfield areas, The Pet Doctor is an outstanding choice for several key reasons. The first and most significant is the level of personalized care. Unlike larger, more impersonal clinics, The Pet Doctor fosters a feeling of community and family. Dr. Jewell and her team's dedication to building relationships with their clients and pets is evident in every positive review. They take the time to know you and your pet, which leads to better, more attentive care. This human element is a crucial factor, as it helps pets feel safe and comfortable in a new environment, which is vital for effective treatment.
Secondly, their comprehensive range of services means you can rely on one trusted provider for all of your pet's needs. From routine preventative care and vaccinations that are the foundation of good health, to more specialized procedures like general and soft tissue surgery and advanced dentistry, they have the expertise and technology to handle it all. The presence of an in-clinic lab and pharmacy further adds to the convenience, ensuring you can get test results and medications quickly without having to go elsewhere. This efficient and all-encompassing approach saves time and reduces stress.
Finally, the overwhelming positive feedback from the local community speaks volumes. Clients consistently praise the clinic for its compassion, honesty, and professional handling of their pets. One reviewer encapsulated it perfectly by saying they "couldn’t be more impressed with the care we received." This sentiment, echoed across many testimonials, highlights the clinic's unwavering commitment to excellent service. Choosing The Pet Doctor means choosing a team that will be a dedicated and caring partner in your pet’s lifelong health journey, a decision that is well worth it for any Illinois pet owner.
The Pet Doctor Services
Veterinarian
- Clients Services
- Comprehensive Medical Care
- Dentistry
- Digital xray
- General Surgery
- General surgery
- In clinic laboratory
- In clinic pharmacy
- Integrative Medicine
- Laboratory And Diagnostic
- Medical Care For Dogs And Cats
- Online pharmacy
- Preventative medicine
- Sick Exams
- Soft Tissue Surgery
- Spays And Neuters
- Surgery & Dentistry
- Surgical laser
- Therapeutic Laser
- Therapy Laser
- Vaccines And Preventative Medications
- Wellness visits
The Pet Doctor Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
Parking
- Free parking lot
The Pet Doctor Photos










The Pet Doctor Location
The Pet Doctor
201 Cardinal Hill Rd, Rochester, IL 62563, USA
The Pet Doctor Reviews
compassionatebabies
★ 5★ 4★ 3★ 2★ 1I brought my cat Ziggy in for a new issue, and I couldn’t be more impressed with the care we received. Dr. Jewell and her staff were incredibly friendly and made us feel welcome. Dr. Jewell took her time to listen and thoroughly answer all of my questions—I never felt rushed or brushed off. Her compassion, patience, and attention to detail really stood out. I highly recommend Dr. Jewell and her team to anyone looking for veterinary care.
July 10 · Jennifer LemmeDr. Jewel and her staff treat you and your four legged friends like family! So very kind, honest and caring!Just good humans taking care of our puppies. Thank you for being so amazing!Myers, Xavi, and Lola
June 06 · scott bilbreyI LOVE THIS VET OFFICE and STAFF!! This was a stress-free environment for all of my cats. We were able to bring them in together. They are amazing with dogs too! One of our dogs needed extensive dental work and they did a fantastic job. I will not take my fur babies anywhere else. Christy and the vet techs were kind, gentle, and thorough.
January 31 · Tiffany LutekDr. Jewell is an exceptional veterinarian! She is honest, trustworthy, and genuinely passionate about animals. I have complete confidence in her clinical judgment and expertise. Her staff is also wonderful to work with. I highly recommend her!
November 26 · Chrissy DiffenderferWe moved here from the Southeast and are strangers in a strange land. We moved with our 3 feline fur babies. I have been looking for a vet. Our need became great when our 15+ years Belle started declining in a couple of days. I found The Pet Doctor and was so glad we found a female doctor.I called the office and explained our situation and Dana was wonderful. She quickly got basic info, reassured me we didn't need to put her in a carrier to just do what made her comfortable. We had a 6 mile drive but Belle passed away in my arms on the way.I carried her to the door and was met at the door and ushered right in. I wish I could remember the vet techs name. She checked Belle and was so gentle. Dr. Jewell was wonderful. The care and compassion we and our Belle received was wonderful.We will miss our Belle forever. But we have 2 much younger cats who will need check ups soon. It is a blessing to know we've found such a wonderful new veterinary home for our babies.Thank you Dr. Jewelleries and staff.
October 02 · Deb King
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