Twin Lakes Veterinary Services Introduce
Introduction / Overview
For pet owners across North Carolina, finding a veterinary practice that genuinely treats your furry, feathered, or scaled family members with the utmost care and expertise is a top priority. In Shelby, North Carolina, Twin Lakes Veterinary Services stands as a beacon of exceptional animal healthcare, dedicated to providing compassionate, thorough, and efficient services for pets of all ages and needs. This isn't just a clinic; it's a place where your pets are welcomed like family, and their well-being is at the heart of every interaction.
At Twin Lakes Veterinary Services, the entire team understands the special bond you share with your companion animal. They are committed to fostering an environment where both pets and their human parents feel comfortable, informed, and truly cared for. Led by incredible veterinarians like Dr. Cassi, whose personable and compassionate approach is frequently highlighted by clients, the hospital goes beyond standard medical treatment. They aim to be your long-term partner in your pet's health journey, from their very first puppy or kitten vaccinations to managing conditions in their golden years. For residents throughout the North Carolina region, Twin Lakes Veterinary Services offers not just veterinary care, but a true partnership built on trust, genuine concern, and a shared love for animals.
Location and Accessibility
Easy accessibility is a significant convenience for pet owners, especially when an animal is unwell or for routine visits. Twin Lakes Veterinary Services is ideally located at 133 Wilson Farm Rd, Shelby, NC 28150, USA. This strategic address makes it incredibly convenient for pet owners residing not only in Shelby but also in surrounding towns and communities throughout North Carolina. The location ensures straightforward navigation, allowing for easy access without the hassle of heavy city traffic, making your visit as stress-free as possible.
The thoughtful placement of Twin Lakes Veterinary Services is a distinct advantage for those seeking efficient and reliable care. It helps minimize travel time, which is particularly beneficial for pets who may experience anxiety during car rides, or for owners who require quick access during urgent situations. Ample parking facilities are typically available, contributing to a smooth and hassle-free experience from the moment you arrive until you depart. For families and individuals in Cleveland County and the wider North Carolina area, Twin Lakes Veterinary Services serves as a readily available and convenient hub for all their animal healthcare needs, reinforcing its role as a truly local and dedicated service provider for the community.
Services Offered
Twin Lakes Veterinary Services is a full-service companion animal hospital dedicated to providing a wide range of veterinary services to ensure the comprehensive health and well-being of your beloved pets throughout their lives. Their commitment spans from preventative measures to advanced medical and surgical interventions. Some of the core services offered include:
- Routine Preventative Care: Essential wellness exams, tailored vaccination protocols to protect against common diseases, and comprehensive parasite control programs (fleas, ticks, heartworms, and intestinal parasites). They focus on early detection and prevention to keep pets healthy and happy.
- Diagnostic Services: Utilizing various diagnostic tools, including in-house laboratory testing (blood work, urinalysis, fecal exams) to provide quick and accurate results. While not explicitly stated, common practices often include imaging like X-rays to aid in diagnosing internal issues.
- Medical Consultations and Treatment: Expert diagnosis and management for a wide array of pet illnesses, injuries, and chronic conditions, focusing on effective remedies and improving overall quality of life.
- Surgical Procedures: Performing a range of surgical interventions, including routine procedures such as spaying and neutering, as well as other general surgical needs, with an emphasis on patient safety, pain management, and recovery.
- Dental Care: Comprehensive dental services, including professional dental cleanings and oral health assessments, crucial for preventing periodontal disease which can affect a pet's overall health.
- Client Education: A strong emphasis on client education, ensuring pet owners are well-informed partners in their pet's health care journey. This includes answering questions and providing information to help owners make the best decisions.
- Emergency and Urgent Care: While specifics on 24/7 care are not provided, they aim to assist with urgent needs during business hours, providing critical attention when your pet needs it most.
- New Client Welcoming: A clear process and welcoming attitude for new clients, facilitating easy integration into their patient roster.
Features / Highlights
Twin Lakes Veterinary Services distinguishes itself through several exceptional features and highlights that resonate strongly with pet owners in the North Carolina region, as evidenced by glowing client testimonials:
- Incredible, Personable Veterinarian (Dr. Cassi): Clients consistently rave about Dr. Cassi, describing her as "incredible, extremely personable, helpful and compassionate." This high praise highlights her ability to connect not only with pets but also with their owners, building trust and comfort.
- Phenomenal and Caring Staff: The entire staff is described as "phenomenal" and truly caring. Reviewers emphasize that pets are "treated like family," indicating a deep level of empathy and dedication from everyone on the team. This contributes to a positive and reassuring experience for pet owners.
- Treating Pets Like Family: This is a core value emphasized by customers, showing that the hospital's approach extends beyond just medical treatment to genuine affection and concern for each animal's well-being.
- Efficient and Timely Service: New clients are pleasantly surprised by the quick turnaround times. One review notes, "Walked in and went straight to exam room, waited no more than 5 mins. Some vets in town you will wait hours." This efficiency is a significant advantage for busy pet owners.
- Thorough Information and Responsiveness: The veterinary team is praised for providing comprehensive information and readily answering all questions, ensuring pet owners feel fully informed and confident about their pet's care plan.
- Strong Recommendation from Clients: The unequivocal statements like "You won't find a better vet!" and "Would def recommend" underscore the high level of satisfaction and trust among the client base.
- Commitment to Quality Medicine with Compassion: Their website states a commitment to practicing "the highest quality medicine and surgery with compassion and an emphasis on client education," which aligns perfectly with the positive client experiences.
- Focus on Client Education: By emphasizing client education, Twin Lakes Veterinary Services empowers pet owners to be active participants in their pet's health, fostering a stronger partnership.
Contact Information
Connecting with Twin Lakes Veterinary Services for your pet's healthcare needs is simple and convenient. For appointments, inquiries about their comprehensive services, or addressing any urgent concerns during their business hours, you can reach them through the following contact details:
Address: 133 Wilson Farm Rd, Shelby, NC 28150, USA
Phone: (704) 487-7595
Mobile Phone: +1 704-487-7595
It is always recommended to call ahead to schedule appointments to ensure that the staff can allocate adequate time for your pet's specific needs and to minimize any waiting times. Their friendly and efficient team will be ready to assist you with scheduling and provide any information you require regarding their services and hours of operation.
Conclusion: Why this place is suitable for locals
For pet owners residing in Shelby and throughout the wider North Carolina region, Twin Lakes Veterinary Services is an exceptionally suitable and highly recommended choice for all their animal healthcare needs. The overwhelming positive feedback from real customers vividly paints a picture of a practice that excels not only in medical expertise but also in genuine compassion, efficiency, and personalized care.
The presence of an "incredible" and "compassionate" veterinarian like Dr. Cassi, combined with a "phenomenal" staff who truly treat pets like family, creates a welcoming and reassuring environment that significantly reduces stress for both animals and their owners. The efficiency in handling appointments, minimizing wait times, and providing thorough information ensures a smooth and effective veterinary experience, a crucial factor for busy North Carolina families. Twin Lakes Veterinary Services' commitment to client education and providing comprehensive care throughout a pet's life further solidifies its position as a trusted local partner. For any North Carolina resident seeking a veterinary hospital where professionalism meets heartfelt dedication, ensuring their beloved companions receive the best possible care, Twin Lakes Veterinary Services stands out as an outstanding local resource.
Twin Lakes Veterinary Services Photos










Twin Lakes Veterinary Services Location
Twin Lakes Veterinary Services
133 Wilson Farm Rd, Shelby, NC 28150, USA
Twin Lakes Veterinary Services Reviews
You won't find a better vet! Dr. Cassi is incredible, extremely personable, helpful and compassionate. The entire staff is phenomenal. Your pets are treated like family, and they TRULY care!
Jun 11, 2025 · Katelin LoweHad no clue this vet was here in town! Decided to take our 9 week old puppy for 1st round of vaccines. Walked in and went straight to exam room, waited no more than 5 mins. Some vets in town you will wait hours. Vet provided information and answered all questions. Would def recommend
Mar 04, 2025 · Ches RCaring and exceptional veterinary professionals. They are set up for large and small animals alike! Docs and staff go above and beyond to care for your fur baby. My family will not use anyone else other than TL when it comes to the care of our animals. Facilities are clean and modern. Would recommend to family and friends!
Jun 27, 2022 · Heather BassI've been taking my husky since I got him. When it came time to let him go I wanted it to be there. They are so nice and was very comforting to me and my baby boy. Highly recommend them.
Feb 25, 2025 · Teresa CookeI can’t imagine taking my babies(two doggos and two kitties) anywhere else. Dr. Kassie and Dr. Dino are both very compassionate, kind, and honest, as are the techs, Ariana and Jamie. They will talk with you about all your concerns, but never run test they don’t feel are necessary. They ALWAYS make time for us, even last minute, when we feel as if it’s an emergency. Today, I had a concern and they worked me in last minute- on a Friday- before Dr. Dino had to leave- no where else would have done that. Honestly can’t say enough good things about them. Just want to say thank you for all you do!!!! Love Poppy, Chevy, Pixel, and Dega❤️
Sep 17, 2022 · Tiffany Newton
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