VCA Chatoak Animal Hospital

VCA Chatoak Animal Hospital Introduce

Welcome to VCA Chatoak Animal Hospital, a beacon of exceptional veterinary care in the heart of Granada Hills, California. We are a full-service animal hospital dedicated to providing the highest standards of medical care for your cherished pets. Our philosophy is rooted in a deep sense of empathy and a commitment to honest, transparent, and professional service. We understand that your pets are vital members of your family, and we strive to treat every animal with the kindness and respect they deserve. From the moment you walk through our doors, you will experience a warm and welcoming environment where your pet's health and comfort are our top priority.

Our team, from the receptionists to the veterinary staff, is known for providing an "exceptional" level of service. We believe that a positive experience begins with a friendly and knowledgeable front-of-house team. The staff is consistently praised for being "friendly, knowledgeable, and truly cares about the well-being of your pets." We take the time to answer your questions thoroughly, ensuring you feel informed and confident in the care your pet is receiving. This commitment to clear communication and client education is a cornerstone of our practice, fostering a strong partnership between our team and pet owners.

Our veterinarians, including the "exceptionally caring and very honest" Dr. Tostado, are dedicated to providing thorough and compassionate care. They are skilled in a wide range of services, from routine preventative medicine to advanced medical and surgical treatments. We are known for our ability to provide comforting support during difficult times, as evidenced by the heartfelt experience of a client who found solace and ease in a time of loss. Our facility is meticulously "clean and well-organized," creating a safe and professional environment for all patients. For pet owners across California, VCA Chatoak Animal Hospital is a trusted name that represents reliability, compassion, and a genuine commitment to animal health.

VCA Chatoak Animal Hospital is conveniently located at 17659 Chatsworth St, Granada Hills, CA 91344, USA. This prime location places us in the heart of the community, with easy access for residents of Granada Hills and the surrounding neighborhoods within the San Fernando Valley. Our hospital is situated on a major street, making it straightforward to find and reach, which is a significant advantage for both scheduled appointments and urgent care situations.

The accessibility of our location is complemented by our organized and efficient internal processes. We are dedicated to ensuring that your visit is as smooth as possible. The parking facilities are ample, and the layout of the hospital is designed for easy navigation, reducing the stress often associated with a visit to the vet. This focus on convenience and a streamlined experience is a key part of our service, reinforcing our role as a practical and reliable resource for busy Californian pet owners who value their time and need a dependable local clinic for their pet's health.

Services Offered:

Comprehensive Wellness Exams: We provide routine check-ups, vaccinations, and parasite prevention to keep your pet healthy and to catch potential issues early.
Preventive Care: We offer services and products to help prevent illness, including heartworm testing and medication, flea and tick control, and nutritional counseling.
Emergency and Urgent Care: Our hospital is equipped to handle emergency situations and urgent medical needs, providing prompt and professional care during critical moments.
Advanced Diagnostic Services: We utilize modern tools such as in-house lab work, digital radiology, and ultrasound to provide fast and accurate diagnoses.
Surgical Procedures: Our skilled veterinarians perform a wide range of surgeries, from routine spaying and neutering to more complex soft tissue and orthopedic procedures.
Dental Care: We provide comprehensive dental services, including cleanings, extractions, and oral surgery, to maintain your pet’s overall health.
Pet Boarding: We offer a safe and comfortable boarding facility for your pet, providing peace of mind when you need to travel.
Pain Management: We are committed to keeping your pet comfortable through effective pain management strategies, especially for post-operative recovery or chronic conditions.

Features / Highlights:

Empathetic and Compassionate Team: From the front desk to the veterinarians, our staff is consistently praised for their kindness, empathy, and professionalism, which is especially comforting during difficult times.
Exceptional Veterinary Expertise: Our doctors, including Dr. Tostado, are known for being thorough, knowledgeable, and honest, ensuring your pet receives the best possible medical advice and treatment.
Open Communication and Education: We take the time to answer all questions and provide detailed explanations, empowering pet owners to be active participants in their pet's care.
Clean and Well-Organized Facility: The hospital is meticulously maintained, providing a safe, hygienic, and welcoming environment for all patients and clients.
Comprehensive Care under One Roof: We offer a full range of services, from routine wellness to emergency care and advanced surgery, making us a one-stop-shop for all your pet's health needs.
Strong Community Reputation: We are a highly recommended and trusted veterinary team in the Granada Hills area, with a loyal base of clients who are grateful for our caring and reliable service.

Contact Information:

Address: 17659 Chatsworth St, Granada Hills, CA 91344, USA

Phone: (818) 363-7444

Mobile Phone: +1 818-363-7444

What is worth choosing VCA Chatoak Animal Hospital?

Choosing VCA Chatoak Animal Hospital means choosing a partner that puts your pet's health and your peace of mind first. What truly sets our hospital apart is the combination of top-tier medical expertise and a genuinely compassionate team. The testimonials from our clients speak volumes, highlighting the "exceptional service" and the honest, caring nature of our staff. For instance, a client's experience during a tragic loss, where our team provided a comforting and easy process, demonstrates a level of empathy that goes beyond the standard of care.

The knowledge and thoroughness of our doctors, like Dr. Tostado, ensure that you receive clear, honest, and effective medical advice. This commitment to transparency and patient education empowers you to make the best decisions for your pet's health. Furthermore, the clean, organized facility and the full range of services, from preventative care to emergency treatment, make our hospital a reliable, one-stop destination for all your pet's needs. For Californians seeking a veterinary team that is not only professional and reliable but also truly cares about their animal companions, VCA Chatoak Animal Hospital is the clear and highly recommended choice.

VCA Chatoak Animal Hospital Photos

VCA Chatoak Animal Hospital Location

California Los Angeles County Los Angeles Granada Hills Chatsworth Street

17659 Chatsworth St, Granada Hills, CA 91344, USA

VCA Chatoak Animal Hospital Reviews

From the reception to the Veterinary Staff hands down exceptional service provided. Dr. Tostado was exceptionally caring and very honest.I took a one week old kitten that I found and was caring for in for emergency services. They helped keep me calm and kept me up to date with the entire care of the kitten. Unfortunately, my kitten didn’t make it but they made the process very easy and comforting. RIP Paquita the kitten.
April 29 · BL Alvarez
VCA Chatoak Animal Hospital has been amazing every step of the way. The staff is friendly, knowledgeable, and truly cares about the well-being of your pets. They’ve always taken the time to answer my questions and make sure my pet feels safe and comfortable. The doctors are thorough and compassionate, and the facility is clean and well-organized. I’m so grateful to have such a reliable and caring veterinary team in Granada Hills. Highly recommend!
July 17 · Serdar Serge Dagkesen
I visited this hospital twice based on a strong recommendation from a colleague who spoke highly of their care. Unfortunately, both of my experiences were disappointing.During my first visit, I felt that the veterinarian lacked empathy and did not instill confidence in the care being provided. My pet was showing signs of an internal infection—symptoms I had been observing at home—but because they weren’t immediately visible, I had to advocate strongly to ensure my concerns were taken seriously. Eventually, we did receive the care we needed, but it took considerable persistence.My second visit was during emergency hours. My pet was admitted and returned after four hours, and I was told I would receive test results in 4–5 business days. However, no one followed up. I called three times over the next few days to ask for an update, but was never able to speak directly with a doctor. On the seventh day, I was informed the doctor was off, which I completely understand. What I don’t understand is why only one doctor appeared to be responsible for reviewing and communicating results—something I assumed any licensed vet on staff should be able to handle.Later that evening, the doctor did call and provided a thorough explanation of the test results. However, she also mentioned that the results had been available for four days. I appreciated the information, but the delay in communication was frustrating.The next day, I called the hospital to request my pet’s records so I could transfer to another clinic. The first three calls went unanswered, and when someone finally picked up on the fourth attempt, I was placed on hold for over 15 minutes before I eventually hung up. I ultimately had to message the doctor directly to request both the records and a prescription.It’s disheartening to feel that the urgency of my pet’s medical situation wasn’t treated as a priority. Although the hospital is conveniently located near my home, I’ve requested my pet’s records and won’t be returning. It’s disappointing to see a clinic with such potential fall short in areas as critical as communication and responsiveness.
July 11 · Karla MG
Absolutely Outstanding Care – Thank You, VCA Chat Oak!I cannot express how grateful I am to the team at VCA Chat Oak Animal Hospital. My Corgi was recently attacked by two other dogs and suffered a serious blood wound. As you can imagine, I was incredibly distressed, but from the moment we arrived, the entire staff made us feel safe, supported, and genuinely cared for.Dr. Gouldburn took exceptional care of my dog. Her compassion, calm demeanor, and clear communication immediately put me at ease. It was obvious she truly cared—not just about treating the injury, but about how we were both coping with the trauma.What really stood out was how comfortable my Corgi felt with the staff. That isn’t always the case, especially after a traumatic experience, but something about the way they handled him—with gentleness and patience—made him feel safe and secure in their hands.A huge and heartfelt thank you to Fabian, Maribelle, and Stacia. You all went above and beyond to care not just for my dog, but for me as well. Your kindness and professionalism made one of the hardest days a little bit easier, and I’ll never forget that.If you’re looking for a place that treats your pet like family, VCA Chat Oak is it.
April 27 · Peter Dahabreh
We’ve been coming here for 22 years and have been our vet for our 4 previous pugs. We had an initial visit for our newly adopted 10 year old pug. We had a 2pm appointment. We were running late. We received call at 2:05 to ask where we were. I said we were 8 minutes away. We arrived at 2:15.They said we’re too late and cannot be seen. I asked how long was each appointment for, and they said 40 minutes. So I said we’re here, let’s do a quick visit.I was told no, we can reschedule or leave our dog and he can be seen at the end of the day. I said no thank you.In 22 years, we have never been late. We have never complained when they make you wait.. sometimes more than half an hour.I guess it’s time to move on.Their service has declined since becoming at VCA.It’s all about how much they can charge now and how fast they can see clients. The quality of their vets have also declined.
August 01 · Maria Upton