VCA Rock Creek Animal Hospital Introduce
Introduction / Overview
For pet owners in the Aloha and surrounding areas of Oregon, finding a comprehensive and reliable veterinary care provider is essential. VCA Rock Creek Animal Hospital stands as a well-known institution, offering a wide array of services designed to meet the health needs of pets at every stage of life. From the first wellness exam of a new kitten or puppy to specialized care for senior pets, the hospital is equipped to provide a full spectrum of compassionate and knowledgeable veterinary services. The philosophy at VCA Rock Creek Animal Hospital is centered on high-quality medical care, a strong emphasis on preventative measures, and a commitment to educating pet owners. The team, composed of dedicated doctors, technicians, and support staff, works diligently to ensure a positive and effective experience for both the animal and the human. They understand that a pet is a cherished member of the family, and their approach to care reflects this understanding. While the hospital is part of a larger national network, it maintains a local, community-focused feel, with staff who strive to build lasting relationships with their clients. As one satisfied client noted, the staff and doctors are "so friendly and knowledgeable," which is a testament to the hospital's culture of professionalism and genuine care. This commitment to both medical excellence and compassionate service makes VCA Rock Creek Animal Hospital a trusted and valuable resource for pet owners throughout the Oregon community who want the very best for their beloved companions.
Location and Accessibility
VCA Rock Creek Animal Hospital is conveniently located at 1445 NW 185th Ave, Aloha, OR 97006, USA. This accessible location makes it a practical choice for pet owners in the Aloha, Beaverton, and surrounding communities. Its proximity to major roadways ensures that in both routine and urgent situations, clients can reach the hospital efficiently. The facility is designed with client convenience in mind, offering a wheelchair-accessible parking lot to make visits easier for those with mobility challenges. To ensure a smooth and timely experience for all, the hospital recommends scheduling appointments in advance. This practice helps to manage patient flow and allows the staff to prepare for each pet's specific needs, ensuring they receive the focused attention they deserve. The hospital's thoughtful design and appointment-based system contribute to a more organized and less stressful visit for both pets and their owners. While the hospital may not be open 24/7, its services are comprehensive, and they can address a wide range of needs. For pet owners in the area, the combination of a central location and well-considered accessibility features makes VCA Rock Creek Animal Hospital a reliable and user-friendly choice for all their pet care needs.
Services Offered
VCA Rock Creek Animal Hospital provides a comprehensive and integrated suite of veterinary services, addressing a wide spectrum of pet health needs. Their offerings range from routine wellness to specialized and urgent medical care, ensuring that pets receive consistent, high-quality attention throughout their lives. The hospital is equipped to handle various situations and provides services including:
- Primary Care: Comprehensive wellness exams, preventative care, and routine checkups for all stages of a pet's life.
- Emergency & Urgent Care: Providing immediate medical attention for unexpected illnesses, injuries, and critical conditions, though services are limited to the hospital's open hours.
- Dental Care: From routine dental cleanings to more advanced periodontal care, the hospital focuses on maintaining a pet's oral health.
- Specialty Care: Offering care and management for complex and chronic conditions such as pet cancer, diabetes, and urinary issues.
- Pain Management: Developing and implementing effective strategies for managing pain in pets, including medication and therapeutic diets for conditions like arthritis.
- Preventative Medicine: Services such as administering flea & tick prevention for cats and dogs and heartworm prevention to ensure pets remain healthy.
- Boarding & Grooming: Offering a variety of services, including boarding and professional grooming, to keep pets comfortable and looking their best.
- Pharmacy Services: An onsite pharmacy provides convenience for prescription refills and immediate access to necessary medications.
- Behavior Support: Offering guidance and support to help pet owners address behavioral issues in their companions.
- Medical Services: Providing a wide range of medical services for conditions affecting the skin, ears, eyes, and more.
Features / Highlights
VCA Rock Creek Animal Hospital is known for several key features and highlights that set it apart as a leading veterinary care provider in the Aloha area. These attributes underscore the hospital's commitment to excellence, compassion, and convenience:
- Full-Service Care: The hospital's comprehensive offerings, from medical services and emergency care to grooming and boarding, make it a convenient one-stop-shop for all a pet's needs.
- Knowledgeable and Friendly Staff: Clients consistently praise the team for their professionalism and warmth. One review highlights that the staff and doctors are "so friendly and knowledgeable," which creates a comfortable environment for both pets and their owners.
- Focus on Preventative Care: The hospital places a strong emphasis on preventative measures, such as annual exams and parasite prevention, to promote long-term health and wellness for pets.
- Pet Grooming Services: The availability of professional grooming services, as highlighted by a client review, adds an extra layer of convenience and care, ensuring pets are not only healthy but also well-maintained.
- Specialized Care for a Variety of Conditions: The hospital’s expertise in managing conditions like diabetes, arthritis, and pet cancer means that pet owners can rely on one trusted provider for even the most complex health challenges.
- Accessibility: The presence of a wheelchair-accessible parking lot demonstrates a commitment to making the hospital welcoming and easy to access for all clients.
- Customer-Centric Approach: The hospital strives to provide a positive experience, and while some clients have noted a need for improved communication regarding "tech" vs. "doctor" visits, the hospital has shown a willingness to address these concerns and provide detailed explanations, demonstrating a commitment to customer satisfaction.
Contact Information
To learn more or to schedule an appointment with VCA Rock Creek Animal Hospital, please use the following contact details:
Address: 1445 NW 185th Ave, Aloha, OR 97006, USA
Phone: (503) 645-4458
What is worth choosing
Choosing a veterinary care provider for your beloved companion is a significant decision. VCA Rock Creek Animal Hospital is a solid choice for residents in the Aloha, Oregon, area due to its comprehensive services, knowledgeable staff, and commitment to compassionate care. The hospital’s ability to serve as a one-stop-shop, offering everything from routine wellness checks and emergency services to grooming and boarding, simplifies the lives of busy pet owners. The staff's dedication to their work is evident in the positive feedback from clients who appreciate their friendly and professional demeanor. While some clients have pointed out a need for clearer communication regarding appointment types, the hospital has demonstrated an effort to address these issues, which speaks to a desire for continuous improvement and a strong commitment to client satisfaction. The fact that the hospital tried to spend a lot of time explaining a mix-up and the differences between tech and doctor visits shows that they are willing to rectify issues and maintain client trust. The expertise of the veterinary team in handling a wide range of conditions, from common ailments to complex chronic diseases, ensures that your pet is in capable hands. Furthermore, the availability of specialized care and preventative measures helps to ensure your pet’s long-term health and well-being. Ultimately, VCA Rock Creek Animal Hospital is worth choosing because it provides a reliable, comprehensive, and compassionate level of care that allows you to feel confident that your pet is receiving the best possible treatment in the Oregon community.
VCA Rock Creek Animal Hospital Services
Veterinarian
- Arthritis & Pain
- Behavior Support
- Boarding & Grooming
- Bone & Joint Support
- Canine Respiratory Illness
- Compassionate Care
- Dental Care
- Diabetes Care
- Diets Supplements
- Ear Care
- Emergency And Critical Care
- Eye Care
- Flea & Tick Prevention For Cats & Dogs
- Heartworm Prevention For Dogs And Cats
- Management Consulting
- Medication Medication
- Pain Medication
- Pet Adoption
- Pet Cancercare
- Pet Health Care
- Pharmacy Services
- Prescription Refills
- Prevention Treatment
- Primary Care
- Skin Care
- Specialty Care
- Therapeutic Diets
- Urgent Care
- Urinary Care
- Veterinary Medical Services
- Wound Care
Animal Hospital
- Emergency Animal Hospital
- Health Care
- Medical Service
- Preventive Care
- Routine Dental Care
- Veterinary Services
VCA Rock Creek Animal Hospital Details
Accessibility
- Wheelchair accessible parking lot
Amenities
- Restroom
Planning
- Appointments recommended
VCA Rock Creek Animal Hospital Photos










VCA Rock Creek Animal Hospital Location
VCA Rock Creek Animal Hospital
1445 NW 185th Ave, Aloha, OR 97006, USA
VCA Rock Creek Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I cant say enough about the staff and doctors here. Everyone is so friendly and knowledgeable. I've been bringing my cat here for a few years and now my puppy. They even do pet grooming! Sophia did an amazing job with Mochi's first grooming!
April 23 · AmandaBeware they have “Tech” visits versus “Doctor” visits, which they do not make you aware of ahead of time so you might expect an appointment where you can see a doctor and ask them questions about your pet and informed about which shots are administered that day, but is actually asked to hand over your pet to a technician in the lobby like an object and not allowed to go inside with your pet (even when you ask to). They scheduled a tech visit for my 4 month old puppy and if I hadn’t spoke up about having questions which where unanswered in the last visit, they would have let me go without confirming which shots she had and and answered any questions. Which vet would do that to a puppy who was shivering out of fear in the lobby in the first place? They only spent a lot of time with our puppy the first two visits because they wanted us to sign up for the annual plan and pay upfront. I had to confirm whether the spaying would be done by a tech or doctor. I’m giving them 2 stars because they did try to spend a lot of time explaining what went wrong (including how our puppy’s shot record was incorrectly recorded) and the difference between tech and doctor visits, but we really wished that was explained before we purchased the annual plan and when we make appointments.
April 29 · Mimi YanWe've been going to vca for well over a few years at this point.They've taken great care of our pets, with good scheduling and good reminders.We just recently had to let go our my buddy of nearly 18 years, and they were very patient and compassionate with us.They have my friends plenty of time to say good bye, and even let me cry and hold my boy 20 minutes after they closed.Only disclaimer is the location. The lot is small, and can sometimes get packed very quickly.Not there fault just a disclaimer for anyone new.
October 12 · Max WienekeI recently moved to Portland and this veterinary/hospital was my first place to go. After looking at their good reviews, and taking into account that they did grooming, I decided to check it out. My first day there was amazing. The receptionist were very nice, and the doctor took her time to listen to all of my concerns. I did not feel rushed atany point in the interaction. Additonally,she ensured I knew what was necessary and what was optional. I would have left 5 stars then and there.Although, I didn't make a review until my dog got a grooming. Her grooming confirmed the 5 stars. She came back so soft and smelling so good. She was well taken care of and all I needed was done. The staff at VCA Rock Creek is amazing and I'm so happy I have them to look after my babies
February 04 · Dylan InmanUPDATE 12/16/24: my cat is now DEAD because of the lack of care we received at VCA Rock Creek animal hospital. From a grieving pet parent, please take our advice and DO NOT bring your pets to this location. The hospital manager is terribly unprofessional, a bully and does not put the care of animals first.A Disheartening ExperienceI am writing to express my deep dissatisfaction with the care provided VCA Rock Creek Animal Hospital. Our experience was nothing short of distressing and disappointing.We visited the vet on 10/30 with our sick cat, hoping for professional care and a timely diagnosis. After enduring four temperature checks, three mouth swabs, and extensive bloodwork, Dr stated that they couldn't SEE any signs of illness except for a high temperature of 104°. Despite conducting a blood test and a PCR test, she did not prescribe any antibiotics, and we were sent home with only an appetite stimulant medication, for which we paid a total of $450 WITH CARE CLUB.On 10/31, Dr called to inform us that the blood work showed a high white blood cell count. However, they concluded that because she couldn't SEE any visible signs of illness, our cat must be fighting it off on her own and still did not prescribe any medication. Then, on 11/4, they called again to confirm that the PCR results indicated an upper respiratory infection but again, no antibiotics were prescribed.On 11/7, I called the clinic to report that my cat was vomiting, to which Dr. responded it was an adverse reaction to the appetite stimulant and advised us to discontinue its use. After stopping the medication, my cat's eating improved until 11/15, when she began vomiting again. I left an urgent message with the front desk requesting antibiotics and for the doctor to call me back. It took four hours of waiting before I decided to contact a different VCA for care.The new vet was appalled by the lack of care we received at Rock Creek. Upon contacting Rock Creek for medical records, they suddenly began processing antibiotics, just one hour before closing time. The lack of adequate care was such a shock to the new VCA that they wrote an email to the Rock Creek medical director about not upholding VCA's care standards.DO NOT take your pet to VCA Rock Creek Animal Hospital. The negligence and lack of timely care from them has put our beloved pet at risk and caused unnecessary stress and anxiety. Seek care elsewhere where your pet's health and well-being will be genuinely prioritized.* EDIT * after a terribly unprofessional and gaslighting response from their hospital manager, I have removed the name of the new doctor we received care from.
December 16 · H M (VanWAFoodie)
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