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Brothers PetsVet Near MeNew JerseyPassaic CountyTotowaVet in U.S. 46Vetco Total Care Animal Hospital
Vetco Total Care Animal Hospital ico

Vetco Total Care Animal Hospital

1 US-46, Totowa, NJ 07512, USA

4.0
Terrible experience at Vetco in Totowa and Clifton – they’ve lost my business and my two petsI’ve had nothing but bad experiences with Vetco. The same two employees, Carly and Natalie, were rude and unprofessional every time I visited.I took my cat Fluffy to Vetco. I paid for both his vaccines and a microchip. No one told me I had to come back for the microchip separately. Later, when I asked about it, they said it had expired, so I lost my money. That was extremely frustrating.Then I brought my other cat, Puffy, for his first set of vaccines. After the first dose, they told me to come back for the remaining two. I made an appointment and drove over an hour from New York to the Clifton location, taking time off work. When I got there, Carly told me they ran out of one of the vaccines. She didn’t care that I had an appointment or had traveled so far. I had to come back a third time just to finish Puffy’s shots.Today, May 25, I had an appointment for Fluffy to get his rabies vaccine. Carly refused to take him in, saying the notes said he was “difficult” and that I’d have to return during the week when the full care hospital is open. I woke up early, got both cats ready, and drove to Totowa, just to be turned away.I kept getting emails saying Puffy was missing a vaccine. I brought him in again, only for them to tell me he was actually fully vaccinated. Another wasted trip.When I asked Carly to help me make a new appointment, she refused and told me to do it online. When I asked for her name, she said Carly. But when I asked for the other girl’s name, she said she couldn’t tell me and that I had to ask her myself.The customer service here is awful. The staff clearly doesn’t care about pet owners or their time. I’m beyond disappointed.Thankfully, I found Bond Vet in Montclair. They’re open on Sundays, were extremely kind and helpful, and Fluffy got his rabies shot with no issues. The staff there treated us with respect and care.Vetco has officially lost my business and my two pets. I’ll be going to Bond Vet from now on. - Zeina Mackie
Vetco Total Care Animal Hospital Overview Intro Photos Location Reviews

Vetco Total Care Animal Hospital Introduce

For pet parents across New Jersey, choosing a veterinary care provider is a decision often made with great care and consideration. Our animal companions are cherished members of our families, and their health and well-being are paramount. When exploring options for pet healthcare in the Garden State, names like Vetco Total Care Animal Hospital often come up, aiming to provide a range of services for local pets.

Located in Totowa, this facility seeks to offer veterinary services to the surrounding communities. Understanding the importance of accessible and reliable pet care, we’re here to provide an overview of what Vetco Total Care Animal Hospital in Totowa offers to New Jersey residents. This article aims to be clear, engaging, and informative, helping local users learn more about this place from their perspective as pet owners.

A veterinary clinic is more than just a place for vaccinations; it's a partner in your pet's lifelong health journey. From routine check-ups and preventative medicine to addressing specific health concerns, the quality of care and the client experience are crucial. This article will delve into Vetco Total Care Animal Hospital's location, the services they reportedly offer, and provide a balanced view, incorporating customer feedback to help New Jersey pet owners make informed decisions.

As with any important service, personal experiences can vary widely. While we strive to present factual information based on available public data and reviews, we always encourage New Jersey pet owners to visit, communicate directly with the staff, and determine if a clinic aligns with their individual needs and expectations for their beloved animal companions.

Location and Accessibility

Vetco Total Care Animal Hospital is situated at 1 US-46, Totowa, NJ 07512, USA. This location on a major U.S. highway (Route 46) makes it exceptionally prominent and accessible for residents not only within Totowa but also for those commuting from various surrounding towns and communities throughout Passaic County and beyond in Northern New Jersey.

Being directly on US-46 means the hospital benefits from high visibility and excellent connectivity. This is a significant advantage for pet owners, as it simplifies travel, especially during emergencies or for routine appointments where ease of access is appreciated. The highway location often implies ample parking availability, a practical consideration for those transporting pets, which can sometimes be a challenge at more urban or less centrally located clinics.

Totowa's position within Passaic County further enhances the hospital's accessibility. It is well-connected to other major roadways and residential areas, making it a convenient option for a broad demographic of New Jersey pet owners. The ease of navigating to the clinic contributes positively to the overall experience of seeking veterinary care, reducing potential stress for both pets and their owners. This strategic placement aims to serve as a central and convenient hub for veterinary healthcare for the New Jersey community.

Services Offered

Based on general information about Vetco Total Care Animal Hospitals, their services typically encompass a broad range of veterinary care. While specific offerings can vary by location and should always be confirmed directly with the Totowa hospital, commonly provided services include:

  • Annual Exams and Wellness Checks: Routine physical examinations to monitor overall health and detect early signs of illness.
  • Vaccinations: Essential vaccinations for dogs and cats to protect against common and serious infectious diseases.
  • Microchipping: Permanent identification for pets, significantly increasing the chances of reunion if a pet becomes lost.
  • Parasite Prevention and Control: Programs for the prevention and treatment of fleas, ticks, heartworms, and intestinal parasites.
  • Diagnostic Services: Including in-house laboratory testing (bloodwork, urinalysis, fecal exams) and imaging services like X-rays to aid in accurate diagnosis.
  • Dental Care: Professional dental cleanings, extractions, and other oral health procedures to prevent periodontal disease and improve overall health.
  • Routine Surgical Procedures: Such as spaying, neutering, and minor soft tissue surgeries.
  • Nutritional Counseling: Guidance on appropriate diets for pets at various life stages and for specific health conditions.
  • Chronic Disease Management: Ongoing care and management plans for pets with long-term health conditions.
  • Puppy and Kitten Packages: Comprehensive wellness programs tailored for young pets, including initial vaccinations and deworming.
Features / Highlights

Based on mixed public reviews, the features and highlights of Vetco Total Care Animal Hospital in Totowa present a complex picture.

  • Convenient Location: Situated on US-46, the hospital offers high accessibility for drivers from various parts of Northern New Jersey.
  • Comprehensive Service Offerings: Aims to provide a wide array of veterinary services, from preventative care to diagnostics and surgery, potentially serving as a one-stop-shop for many pet owners.
  • Presence of Caring Staff: Some reviews specifically praise certain staff members, like Dr. Cassandra, for being thorough, attentive, and providing detailed reports, indicating a commitment to quality care from individual practitioners. Other positive feedback mentions staff being "always friendly and kind," suggesting that some pet owners do have positive interactions.
  • Digital Connectivity: The mention of an "Otto" system for staying connected with the vet for questions before or after visits suggests an effort to leverage technology for client convenience and communication.
  • Thoughtful Amenities (Reported by some clients): One review mentioned complimentary water, coffee, tea, and animal treats, which, if consistently offered, can enhance the client experience during visits.

It is important to note that public feedback regarding service quality and professionalism is notably mixed, with significant negative experiences reported by some clients concerning specific staff members and operational consistency. This indicates that while the facility aims to provide comprehensive care, the actual client experience can vary.

Contact Information

Address: 1 US-46, Totowa, NJ 07512, USA

Phone: (973) 826-1685

Mobile Phone: +1 973-826-1685

Conclusion: Why this place is suitable for locals

For pet owners in New Jersey, particularly those residing in Totowa and its surrounding communities, Vetco Total Care Animal Hospital at 1 US-46 offers a centrally located option for veterinary services. Its placement on a major highway ensures easy access for a wide range of residents, a crucial factor when seeking pet care, whether for routine appointments or unexpected health concerns. The hospital aims to provide a broad spectrum of services, from preventative care like vaccinations and microchipping to diagnostics and surgical procedures, potentially simplifying the process of managing a pet's health by offering multiple services under one roof.

The suitability of Vetco Total Care for locals is influenced by various factors, including the convenience of its location and the comprehensive nature of its service offerings. For pet owners who prioritize a wide range of services and accessibility, these aspects could be appealing. Furthermore, some positive reviews highlight the kindness and attentiveness of certain veterinarians and staff members, suggesting that individuals can indeed have positive experiences with the care provided. The availability of digital connectivity for questions before and after visits also speaks to an effort to modernize client communication, which can be beneficial for busy New Jersey pet parents.

However, it is equally important for local New Jersey pet owners to be aware of the varied customer experiences reported. Some reviews indicate significant challenges with customer service, appointment management, and perceived professionalism from specific staff members. These accounts, while not universal, suggest that consistency in service delivery may be a concern for some clients. For pet parents, the decision of where to entrust their beloved animals' health is deeply personal and often based on trust and a seamless experience.

Therefore, while Vetco Total Care Animal Hospital in Totowa presents itself as an accessible and comprehensive option, prospective clients from New Jersey are strongly advised to consider all available feedback. A direct visit, a conversation with the staff, and an assessment of their comfort level with the clinic's approach would be prudent steps before committing to long-term veterinary care. For those who prioritize convenience and a wide range of services and are comfortable navigating potentially mixed service experiences, this location remains an option in the local New Jersey pet care landscape.

Vetco Total Care Animal Hospital Photos

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Vetco Total Care Animal Hospital Location

Vetco Total Care Animal Hospital

1 US-46, Totowa, NJ 07512, USA

Vetco Total Care Animal Hospital Reviews

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