Veterinary Emergency Group Introduce
For pet owners in the Chicago suburbs, the thought of a pet emergency can be a source of immense anxiety. When the unexpected happens, having immediate and reliable access to expert veterinary care is non-negotiable. The Veterinary Emergency Group (VEG) in Schaumburg, Illinois, stands as a critical resource for the community, providing 24/7 emergency and urgent care for pets. Unlike traditional veterinary clinics that operate on limited hours, VEG is an animal hospital dedicated exclusively to emergency medicine, ensuring that a professional team is always on standby to help your furry, scaly, or feathered family member. This article will provide a detailed look at this revolutionary approach to emergency veterinary care, highlighting its unique services, client-centered philosophy, and the crucial role it plays in the health and safety of pets in the region.
The philosophy at VEG is built on the principle of immediate, transparent, and compassionate care. They have completely re-imagined the emergency vet experience by eliminating the traditional lobby and wait-and-wonder model. From the moment you walk through the door, you and your pet are immediately ushered into a treatment room where you can stay by their side throughout the entire process. This "stay together" approach helps to reduce stress for both the pet and the owner, fostering a sense of involvement and transparency. As a client review highlights, this level of compassion and the constant check-ins on both the pet and the owner "made all the difference" during a moment of panic. The team's expertise is also highly praised; whether it's an emergency with a dog, a cat, or a rare case like a rabbit with seizures, they have the knowledge and tools to stabilize and treat the animal with the utmost care.
VEG is not just a place for dire, life-or-death situations. They are also equipped to handle a wide array of urgent care needs, from minor accidents and sudden illnesses to chronic conditions that flare up. Their open-door policy means you never need an appointment. You can simply walk in at any time, day or night, and your pet will be seen immediately. This commitment to accessibility and the client experience is what truly sets VEG apart as a leader in emergency veterinary medicine in Illinois.
Veterinary Emergency Group (VEG) is conveniently located at 1287 E Higgins Rd, Schaumburg, IL 60173, USA. Situated in a well-trafficked area, the hospital is easily accessible for residents across Cook County and the entire suburban Chicago area. Its location on E Higgins Rd makes it a straightforward destination when time is of the essence. The facility has been designed with accessibility in mind, providing features that ensure a smooth and stress-free experience for everyone. A wheelchair-accessible car park is available, allowing individuals with mobility challenges to park safely and conveniently.
Furthermore, the clinic features a wheelchair-accessible entrance and a wheelchair-accessible toilet, which adds to the overall comfort and convenience of a visit. Given that emergency situations can be incredibly stressful, these thoughtful amenities help to make the experience less daunting. The most crucial aspect of VEG's accessibility, however, is its operational model. They are an emergency-only animal hospital open 24 hours a day, 7 days a week, 365 days a year—including holidays. There are no appointments; instead, pet parents can walk in at any time, and their pet will be triaged and treated immediately. This no-appointment, walk-in system is a cornerstone of their service, ensuring that immediate care is always available when you need it most.
Services Offered:
- Immediate Emergency & Urgent Care: Ready to treat a wide range of emergencies, including accidents, accidental ingestion (like swallowing foreign objects), and various injuries like wounds and bites.
- Treatment for Medical Conditions: Provides expert care for illnesses and conditions such as seizures, vomiting, diarrhea, lethargy, respiratory diseases, and eye problems.
- Advanced Diagnostics: Equipped with on-site tools like X-ray and ultrasound to quickly diagnose internal issues, from fractures to foreign ingestions.
- Emergency Surgeries: A team of veterinarians is on-site to perform necessary emergency surgeries to address issues like blockages, wounds, or injuries.
- Specialty Pet Care: The clinic has expertise in treating a wide variety of animals, including exotic animals like rabbits, birds, and reptiles, which sets it apart from many traditional emergency vets.
- Client-Centered Services: The team also handles sensitive issues like end-of-life care and provides open-concept care where owners can stay with their pets throughout treatment.
Features / Highlights:
- Open 24/7/365: Provides constant access to emergency and urgent veterinary care, ensuring help is always available.
- No Appointments Needed: Operates on a walk-in basis, so pet owners can get immediate care without the need to call ahead.
- Stay Together Philosophy: Pet owners are invited to stay with their pets throughout the entire treatment process, which reduces stress and offers full transparency.
- Expertise with Exotic Animals: A key feature is their ability to treat a variety of non-traditional pets, a service that is often difficult to find in an emergency setting.
- Compassionate & Thorough Staff: Reviews consistently highlight the team’s attentiveness, compassion, and clear communication, which helps to ease the panic of a pet emergency.
- High Accessibility: The facility features a wheelchair-accessible car park, entrance, and toilet, making it welcoming for all members of the community.
Contact Information:
Address: 1287 E Higgins Rd, Schaumburg, IL 60173, USA
Phone: (847) 430-4938
Mobile Phone: +1 847-430-4938
What is worth choosing:
Choosing Veterinary Emergency Group (VEG) in Schaumburg is a decision to prioritize immediate, expert, and compassionate care for your pet during a crisis. The most compelling reason to choose VEG is their revolutionary approach to emergency medicine. Their open-door, 24/7 policy means you never have to worry about finding an open clinic in the middle of the night or on a holiday. The ability to walk in and be seen immediately, without the stress of an appointment, is an invaluable service for any pet owner in an emergency situation. The "stay together" philosophy is a true game-changer, allowing you to comfort your pet and be a part of their care every step of the way, which is a rare and highly appreciated feature in emergency settings.
Furthermore, the clinic's expertise extends beyond the typical cat and dog patients, with staff trained to handle emergencies with exotic animals. As one client's review demonstrates with their rabbit, this specialized knowledge can be the difference between a tragic outcome and a happy recovery. The staff's compassion, as highlighted by multiple reviews, is what truly sets them apart, turning a moment of panic into a positive and supportive experience. For residents of Schaumburg and the surrounding areas, VEG is not just an emergency vet; it's a dedicated partner in pet safety and well-being, providing an unparalleled level of care when you need it most.
Veterinary Emergency Group Services
Emergency Veterinarian Service
- accidental ingestion
- accidents
- allergies
- dermatologic issues
- diarrhea
- environmental disease/injuries
- eye problems
- gastrointestinal disease
- lethargy
- reproductive problems
- respiratory diseases
- seizures
- signs of obvious pain
- surgeries
- swelling
- unconcious
- urination problems
- vomiting
- walking problems
- wounds
Veterinarian
- Exotic animals
Exotic animals
Veterinary Emergency Group Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Veterinary Emergency Group Photos










Veterinary Emergency Group Location
Veterinary Emergency Group
1287 E Higgins Rd, Schaumburg, IL 60173, USA
Veterinary Emergency Group Reviews
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★ 5★ 4★ 3★ 2★ 1My Wally had several seizures. I brought him in here by recommendation from his vet and they took great care of him. Epilepsy is rare in rabbits, but they did an amazing job stabilizing him and showing him lots of love. He is back to his normal shenanigans and evening salads. Wally and I are very grateful.
August 30 · Michelle JaegerI can’t say enough great things about VEG! My little spunky, sassy Luna decided to swallow two bully sticks whole (yes, whole!). She quickly let me know something was wrong, and I rushed her over without hesitation—thankfully, I remembered seeing VEG the day before while dropping off my squad at Bentley’s.From the moment we walked in, the team was compassionate, attentive, and completely understanding of my panic. Dr. Merchant was incredibly thorough, explaining everything clearly and with care. Every staff member treated Luna like a VIP—she was definitely the star of the day!What meant the most was being involved in her care every step of the way. They constantly checked in on me too, not just Luna. That level of compassion made all the difference. Thank you, VEG, for taking such amazing care of my girl!Memories were definitely made as she was given the best birthday gift of all, LIFE. 😂🫶🏼
June 03 · raquel reyesWe were in need an emergency vet visit and had been given a good recommendation from friends for VEG Schaumburg. I can see why the recommendation was given. We called ahead and were both checked in and seen by the vet immediately. The facility was open, bright and comfortable. The vets and the nurses took their time to go over all recommended treatments and the reason for them. They were friendly and sensitive which really put us at ease. While I hope we don't have the need for an emergency trip to the vet again, if we do it will be to VEG Schaumburg.
July 16 · Robert EisenmanWe had such an amazing experience with VEG! They were incredibly caring, supportive, knowledgeable, and thorough in their care. Thanks to them our gentle giant is going to make a full recovery! We are so grateful and would highly recommend them. A wonderful addition to Schaumburg!
June 02 · Kaylan PeyerWe had such a wonderful experience with Veterinary Emergency Group. They provided compassionate care throughout the entire experience and made sure we knew all of our options every step of the way. The level of professionalism and friendliness was unparalleled and made us feel comfortable leaving our cat in their care. They continuously encouraged us to stop by or call to check in whenever we wanted. Between the first and second day of our cat’s stay, they had clearly paid great attention to him and formed a connection. Everything, even down to the little details, were personalized so that our cat was taken care of and loved to the highest degree. A huge shout out to every team member that was involved in his care, we cannot thank you enough for everything you did for our sweet boy.
July 22 · Celie Koneazny
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