Highland Tropical Introduce
For pet enthusiasts across Michigan, finding a local pet store that truly understands and caters to the unique needs of diverse animal companions can be a game-changer. Highland Tropical, nestled in the heart of White Lake, stands out as just such a place. More than your average pet shop, Highland Tropical has established itself as a trusted resource for a wide array of pet services and products, earning glowing reviews from dedicated pet owners. This establishment isn't just about sales; it's about fostering a healthy and happy environment for your beloved animals, offering expert advice, specialized supplies, and even unique services like exotic bird boarding.
From vibrant tropical fish to majestic macaws, Highland Tropical is equipped to assist you with the care and well-being of various pets. Their commitment to customer satisfaction and animal welfare is evident in the positive experiences shared by their clientele. Whether you're a seasoned aquarist, a bird owner seeking reliable boarding, or simply looking for expert guidance on your pet's health and happiness, Highland Tropical provides a welcoming and knowledgeable environment. They are more than a store; they are a community hub for pet lovers in Michigan, offering unparalleled support and a passion for animals that truly shines through.
Highland Tropical is ideally situated at 10655 Highland Rd, White Lake, MI 48386, USA. This central location in White Lake makes it an easily accessible destination for pet owners throughout Oakland County and the wider Michigan region. Highland Road, a significant thoroughfare, ensures that the store is simple to find and reach, whether you're coming from nearby communities like Milford, Commerce Township, or even further afield from areas such as Waterford or West Bloomfield. The convenience of its location minimizes travel time, allowing Michigan residents to access top-tier pet products and services without extensive journeys.
The accessibility of Highland Tropical is a key advantage for local patrons. Being positioned on a well-known road means it's often a straightforward drive, and typical retail area amenities, such as convenient parking, are usually available to enhance the customer experience. This ease of access ensures that whether you're dropping off a bird for boarding, picking up supplies for your koi pond, or simply Browse their selection, your visit to Highland Tropical will be as stress-free as possible. For Michigan pet owners, this means a reliable and convenient option for all their animal care needs is right within reach.
Exotic Bird Boarding: Highland Tropical offers specialized boarding services for exotic birds, as highlighted by a customer who boarded their blue and gold Macaw. This service provides a safe, stimulating, and caring environment for birds while their owners are away, with staff experienced in handling various species.
Expert Advice for Pond Care: The store provides invaluable guidance on pond maintenance, including solutions for issues like koi pond eggs. Their staff, like "Josh," are knowledgeable and take the time to walk customers through problems, offering practical and effective solutions.
Tropical Fish and Aquarium Supplies: While the reviews specifically mention koi, the name "Highland Tropical" suggests a strong focus on tropical fish. Customers can expect a selection of diverse fish species, along with all the necessary supplies for establishing and maintaining a thriving aquarium or pond, including filters, heaters, lighting, and decorations.
Bird Supplies and Accessories: Beyond boarding, the store likely stocks a comprehensive range of bird-related products. This would include specialized bird food, cages, toys, perches, and health supplements tailored to the needs of various avian species, helping owners keep their feathered friends happy and healthy.
General Pet Supplies: As a reputable pet store, Highland Tropical would also offer a variety of general pet supplies for other common pets, ensuring a well-rounded selection for diverse pet owners in the community. This could include food, treats, toys, and grooming products for small animals, reptiles, or even cats and dogs.
Personalized Customer Service: A recurring theme in customer feedback is the helpfulness and dedication of the staff. This indicates a strong commitment to personalized service, where employees take the time to understand individual customer needs and provide tailored advice and assistance.
Specialized Exotic Bird Boarding Excellence: A standout feature is their exceptional exotic bird boarding. As one customer noted, boarding their Macaw resulted in "colors were brighter, his picking did not occur, instead I saw a full chest of bright gold and his attitude was even improved." This demonstrates a deep understanding of avian care and a commitment to providing a stress-free and enriching environment for birds.
Unparalleled Expert Knowledge and Advice: The staff's expertise is a significant highlight. The example of "Josh" providing extensive, patient, and helpful advice on koi pond issues showcases their dedication to educating customers and solving problems effectively, going "beyond helpful."
Focus on Pet Well-being and Enrichment: The observed improvement in the Macaw's plumage and attitude post-boarding strongly suggests that Highland Tropical prioritizes the well-being and mental stimulation of the animals in their care, fostering a positive environment that leads to tangible benefits for the pets.
Community-Oriented and Customer-Focused Approach: The willingness of staff to spend time with customers, answering complex questions and offering detailed solutions, indicates a strong community focus. They don't just sell products; they build relationships and support pet owners in their journey.
Reliable Source for Niche Pet Needs: For owners of exotic birds or those with specific pond care requirements, Highland Tropical fills a crucial niche. Their specialized services and knowledge make them a go-to resource in an area where such expertise can be hard to find.
For all your pet care needs, questions about boarding, or inquiries about their products, you can easily get in touch with Highland Tropical:
Address: 10655 Highland Rd, White Lake, MI 48386, USA
Phone: (248) 698-9090
Mobile Phone: +1 248-698-9090
Their team is ready to assist you with expert advice and friendly service, ensuring your experience is both helpful and pleasant.
For pet owners living in Michigan, particularly within the White Lake area and surrounding communities, Highland Tropical offers an exceptional and highly recommended resource for their animal care needs. Its outstanding reputation, built on services like specialized exotic bird boarding and in-depth expert advice for pond maintenance, sets it apart from conventional pet stores. The glowing customer testimonials are a testament to their commitment to animal welfare and customer satisfaction. The story of the Macaw returning brighter and happier, and the detailed assistance provided for koi pond concerns, truly highlights the difference that Highland Tropical makes in the lives of pets and their owners.
This store is more than just a place to purchase supplies; it's a hub of knowledge, compassion, and community. Its convenient location in White Lake, coupled with a wide array of specialized services, makes it an indispensable local asset. By choosing Highland Tropical, Michigan residents are not just supporting a local business; they are investing in the health and happiness of their beloved pets, confident in the knowledge that they are receiving top-tier care and advice from a truly dedicated team. Highland Tropical is undoubtedly the premier choice for discerning pet owners across the region.
Highland Tropical Photos









Highland Tropical Location
Highland Tropical
10655 Highland Rd, White Lake, MI 48386, USA
Highland Tropical Reviews
I needed to bring my blue and gold Macaw to the store to board for a month. Wow, what a difference that made. His colors were brighter, his picking did not occur, instead I saw a full chest of bright gold and his attitude was even improved. I hear his new conversations and bird calls he mimicked and it all sounds fun!! Thanks again for a wonderful experience!
Mar 26, 2025 · Jodie AndersenI believe it was Josh who answered the phone yesterday when i called. I had questions about my koi pond and eggs they laid and he was beyond helpful. He took his time and Walked me through different ways to solve the problem. I would recommend this store to anybody.
Jun 19, 2025 · Isabella MogielskiBeautiful store, nice and helpful worker. The fish tanks look clean and tighty. A bit expensive on some items. Not sure why but both the white bristle nose pleco died within 3 days. One the next day and one on the third day. I couldn’t believe it. We have never had any new fish die in that tank.??? I don’t know if they have a return policy but I live to far away to drive back there after working all day. Guess we are just out the money.
Apr 02, 2025 · Christine TrojanThe staff are the best in terms of knowledge, the selection they carry of freshwater fish is impressive. I've bought over 50 fish from this store over the past 10 years or so and I have never had one single trip for food or for other additions to my tanks, or equipment been let down or had a bad experience. Josh and Bob, you and all the other associates have my thanks! To anyone needing freshwater anything make this the place to go, great prices, knowledgeable staff, large selection of inventory, ya just can't beat it!
May 20, 2022 · Hunter BacksThis place is fantastic!! Staff was very friendly and knowledgeable. The tanks are very clean, and the fish are very healthy. My family and I purchased an angelfish and two fresh water sharks. We also purchased aquarium plants. My kids also loved the interaction with the birds they have on the opposite side. Great place we will be back.
Jan 28, 2022 · Scott White
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