Pet Supermarket Introduce
For pet owners across North Carolina, finding a reliable and comprehensive pet store that consistently meets their needs is essential for the well-being of their beloved companions. Pet Supermarket in Matthews, located on Weddington Road, has long been a fixture in the local community, striving to provide a wide array of pet products and services. Like any long-standing business, it has its moments of change and adaptation, but its core mission remains to serve the pets and pet parents of the region.
Pet Supermarket aims to be a convenient one-stop shop for everything your pet might need, from daily essentials to specialized items. They understand the strong bond between humans and their animal companions and endeavor to offer a supportive environment for responsible pet ownership. From routine food purchases to finding a new furry friend through their adoption programs, this Matthews location seeks to be a valuable resource for local pet enthusiasts.
Pet Supermarket Matthews is conveniently located at 3036 Weddington Rd #300, Matthews, NC 28105, USA. This accessible address places it within the bustling Matthews area, making it a straightforward destination for residents throughout Mecklenburg County and the surrounding North Carolina communities. Weddington Road is a key commercial corridor, ensuring relatively easy access from various parts of Matthews, Charlotte, and even Waxhaw. The store is typically situated within a shopping center, providing ample parking for a hassle-free visit, whether you're stocking up on supplies or attending one of their community events. Its placement in a well-trafficked area integrates it into the daily routines of local pet parents.
Pet Supermarket Matthews offers a variety of services and an extensive selection of products designed to cater to a broad spectrum of pet needs. Their aim is to support pet owners in every aspect of their pet's life.
- Extensive Pet Supplies: The store carries a vast inventory of pet food (including various brands and specialized diets for dogs, cats, fish, birds, small animals, and reptiles), treats, toys, bedding, grooming tools, and health supplements. They strive to have items for all kinds of animals, ensuring a wide selection for diverse pet families.
- Pet Adoptions: Pet Supermarket partners with local rescues to facilitate pet adoptions. They often feature a "cat tower" where adoptable kittens and cats can be visited daily, and they host regular adoption events to help dogs and cats find their forever homes. Check with the store for upcoming adoption days.
- Self-Serve Dog Wash: Many Pet Supermarket locations, including this one, offer self-serve dog wash stations. These provide a convenient and mess-free solution for bathing your dog, typically equipped with shampoos, conditioners, towels, and dryers.
- VIP Petcare Clinics: This location regularly hosts VIP Petcare clinics, which offer preventative veterinary services such as vaccinations and wellness exams for dogs and cats, performed by licensed veterinarians. These walk-in clinics provide an accessible option for essential pet health needs. Consult their schedule for specific dates and services.
- Community Events: Pet Supermarket engages with the community through various events, such as "Sampling Saturday" (offering free samples of treats and toppers) and "Meet the Pet" events (providing educational and interactive experiences with featured animals).
- Online Ordering & Services: They offer online purchasing options with services like free shipping on orders over $49 and AutoShip & Save programs for recurring deliveries.
- Expert Advice (customer experience dependent): While the level of staff assistance can vary, the goal is to provide knowledgeable support to customers regarding product selection and pet care, though recent reviews indicate inconsistency in this area.
Pet Supermarket Matthews possesses several features that contribute to its suitability as a local pet store, though recent customer feedback points to some areas of concern regarding consistency.
- Comprehensive Product Range: The store aims to have "everything you need" for various types of animals. This extensive inventory is a significant draw, allowing pet owners to fulfill most of their shopping needs in one visit.
- Convenient Pet Services: The availability of services like the self-serve dog wash and regular VIP Petcare clinics adds immense value, providing practical solutions for pet hygiene and preventative health care right in the neighborhood.
- Commitment to Pet Adoptions: Their active role in facilitating pet adoptions through partnerships with local rescues is a positive highlight, contributing directly to animal welfare in the community by helping pets find loving homes.
- Community Event Participation: Hosting events like "Sampling Saturday" and "Meet the Pet" indicates an effort to create engaging experiences and foster a sense of community among pet owners.
- Ease of Access: Its location on Weddington Road with available parking makes it a convenient stop for many residents in Matthews and surrounding areas.
- Potential for Excellent Customer Service: While there have been recent challenges mentioned in reviews, the positive feedback, such as the exemplary customer service from Manager Briteni, highlights the potential for outstanding individual interactions and a commitment to resolving customer issues. This suggests that when the right personnel are in place, the store can deliver top-tier service.
For inquiries, assistance, or to confirm store hours and service availability, Pet Supermarket Matthews can be reached through the following contact details:
Address: 3036 Weddington Rd #300, Matthews, NC 28105, USA
Phone: (704) 849-7933
Mobile Phone: +1 704-849-7933
Pet Supermarket Matthews on Weddington Road offers a compelling mix of convenience, product variety, and valuable services for North Carolina locals, particularly those in the Matthews area. While recent customer reviews indicate some inconsistencies in operational aspects and staffing, the store's core offerings—a wide range of pet supplies, practical self-serve dog wash, accessible VIP Petcare clinics, and commitment to pet adoptions—remain highly beneficial to the community. The potential for outstanding customer service, as exemplified by positive individual interactions, suggests a store that, even amidst challenges, strives to meet customer needs. For pet parents in North Carolina seeking a local pet store that can serve as a comprehensive resource for their companions' needs, Pet Supermarket Matthews remains a viable option, offering essential products and services designed to support responsible and caring pet ownership in the neighborhood. It is advised for locals to check current hours and call ahead for specific needs, ensuring the best possible experience.
Pet Supermarket Photos










Pet Supermarket Location
Pet Supermarket
3036 Weddington Rd #300, Matthews, NC 28105, USA
Pet Supermarket Reviews
I am not exactly sure what happened, but this store has gone down hill since their last manager left. All the good employees left too. They are never open when I go there. No one to help with questions. Don't get me started about online orders!!! I will be looking for another Pet Store and it is too bad because I liked this store and the people that use to work there. I guess this is what happens when a company cares more about it's profit than the customers.
May 22, 2025 · Lane PinkstonStore Manager Briteni was super nice and went out of her way to get me a Moderna litter box after my old one broke. Best customer service I have seen in a long time.
Mar 26, 2025 · Buck LawrimoreSweet wonderful staff that seem like family. I was treated with respect and time was taken to tell me about my fish and the possibilities I'd have adding Pet Supermarkets' fish to my tank.A must see...and check out their new additions, arriving every Tuesday, that are precious!!!!!!
Dec 11, 2024 · TAMMY CARRARAJust had the best experience at any pet store ever! We were in a time crunch coming from PetCo (they were out of stock of what we needed and saw a lot of expired products) and spoke to Britney on the phone who let us know they had what we were looking for. Not only did she have the bags of dog food waiting for us at the front, she also helped with everything else we needed and was very knowledgeable about all the products and was obviously extremely educated/cared about animals! Another woman in the store helped me pick out the right treats for our cat as well and was very helpful. The products were super fresh. Overall, amazing experience. These people know pets and they know their store and were so friendly! Great people. Great products. Great store! Whoever is running this place needs a raise!
Aug 20, 2024 · Reality RaffieldThis store had not updated their hours online. It said online that they were open until 8 pm. When I arrived at 5:40 pm, there was a piece of paper taped up inside the window saying they closed at 5 pm. Very unprofessional
May 02, 2025 · Jasmine
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