Pet Supplies Plus North Aurora Introduce
For pet parents across Illinois, finding a reliable and comprehensive resource for their beloved animal companions is a top priority. Whether it's sourcing the best natural foods, getting expert advice on pet care, or utilizing convenient services, a truly great pet store acts as an indispensable community hub. In North Aurora, Illinois, Pet Supplies Plus stands out as a locally owned and operated establishment dedicated to serving the diverse needs of pets and their owners.
Pet Supplies Plus North Aurora goes beyond simply stocking shelves; it's a place where passion for pets meets practical solutions. This store prides itself on making it "easy to get everything you need for your furry, scaly and feathery pets," offering a wide variety of quality products and valuable services. The commitment to personalized attention and a friendly atmosphere is often highlighted by their clientele. This overview aims to provide residents of Illinois, particularly those in and around the North Aurora area, with a detailed look at what makes this Pet Supplies Plus location a valuable and trusted local resource for all their pet care requirements.
From a vast selection of pet food options to convenient self-serve washes and a team of "hard-working pet lovers" led by Adam and Meagan, Pet Supplies Plus North Aurora is designed to support the health and happiness of pets throughout their lives. This article will explore its accessible location, the array of services it offers, and the specific features that have earned it a loyal following among Illinois pet families.
Location and Accessibility
The Pet Supplies Plus in North Aurora, IL, is strategically located at 180 N Randall Rd, North Aurora, IL 60542, USA, making it highly accessible for a wide range of residents across the Fox Valley and surrounding areas of Illinois. Randall Road is a prominent and well-trafficked commercial corridor, known for its various retail establishments, ensuring that the store is easy to find and reach.
Positioned on the corner of Randall Road and Oak Street, the store benefits from excellent visibility and convenient entry and exit points. Ample parking is typically available directly outside the store, which is a significant advantage for customers who may be purchasing large or heavy items like bags of pet food, cat litter, or transporting their pets for services such as the self-service dog wash or veterinary clinics. This ease of access contributes significantly to its appeal as a go-to destination for pet supplies and services. Whether driving from neighboring communities like Aurora, Batavia, Geneva, or St. Charles, the location on a major thoroughfare ensures a straightforward and efficient trip, solidifying its role as a central and convenient pet care hub for the Illinois community.
Services Offered
Pet Supplies Plus North Aurora provides a comprehensive range of services and products, catering to a diverse array of pets, including dogs, cats, fish, birds, reptiles, and small animals.
- Extensive Pet Food Selection: One of their key offerings is a wide selection of pet foods. This includes popular name brands, but also a significant emphasis on "one of the largest selections of natural, frozen, freeze-dried, lightly cooked, and dehydrated pet foods" to meet various dietary needs and preferences for dogs and cats.
- Self-Service Dog Wash: They feature self-service pet washes, providing a convenient and mess-free solution for bathing dogs. They supply everything needed, including aprons, towels, and dryers, making it easy for pet parents to clean their furry friends without the hassle at home.
- Full-Service Grooming Salon: Many Pet Supplies Plus locations offer full-service grooming, including baths, haircuts, nail trims, and ear cleanings. While specific details for North Aurora's grooming aren't as prominent as self-wash, it's a common offering at the chain. (It's advisable to call the store directly to confirm current grooming services and appointment availability for this location).
- VIP Petcare Clinics: The store regularly hosts visiting pet care clinics, often in partnership with VIP Petcare. These clinics offer low-cost preventative veterinary care, including vaccinations (e.g., Rabies, FVRCP), intestinal parasite screenings, and microchipping services for dogs and cats, usually on a walk-in basis or with convenient online scheduling.
- Pet Adoption Events: Pet Supplies Plus often partners with local rescue organizations to host pet adoption events, providing opportunities for community members to meet and adopt animals in need of loving homes.
- Live Animal Sales: The store carries live fish (Bettas, Danios, Glofish, etc.), live small pets, and live crickets, offering options for various types of pet owners.
- Pet Supplies and Accessories: A vast inventory of treats, toys, collars, leashes, beds, crates, habitats, litter, grooming tools, and other essential accessories for all pet types.
- Bakery: Some locations, including this one, feature a bakery case with "drool-worthy delights" for pets.
- Recycling Program: They accept recycling of all flexible plastic pet food and treat bags, from all brands and species, regardless of where they were purchased, promoting environmental responsibility.
- Convenient Shopping Options: This location offers curbside pickup, same-day delivery (for orders over $35 within eligible areas), and autoship options for recurring purchases, adding significant convenience for local customers.
Features / Highlights
Pet Supplies Plus North Aurora stands out for several key features and operational aspects that enhance its value to the local Illinois pet community:
- Exceptional and Helpful Staff: A consistent highlight from customer reviews is the "amazing staff," with specific shout-outs to individuals like Morgan, who is described as "so cute and helpful," going the extra mile to assist customers in finding what they need. This friendly, knowledgeable, and proactive team significantly enhances the shopping experience.
- Locally Owned and Operated: This particular Pet Supplies Plus is an independently owned franchise. This means while it benefits from the broader brand's resources, it also has a local management team (Adam and Meagan) that can often be more responsive to specific community needs and preferences, fostering a strong sense of local pride and support.
- Extensive Selection of Natural & Specialized Foods: Their commitment to offering "one of the largest selections of natural, frozen, freeze-dried, lightly cooked, and dehydrated pet foods" is a significant draw for health-conscious pet owners looking for high-quality nutrition.
- Convenient Self-Service Dog Wash: The availability of fully equipped self-service dog wash stations is a major convenience, saving pet owners from messy home baths and providing all necessary supplies.
- Regular On-Site Veterinary Clinics: The consistent hosting of VIP Petcare clinics offers accessible and affordable preventive veterinary care, making it easier for local pet owners to keep their furry friends healthy with vaccinations and other basic health checks.
- Customer-Centric Approach: While one review mentioned a "used product" issue, the fact that it was "Returned without hassle" demonstrates a commitment to resolving customer concerns effectively and maintaining satisfaction. This responsiveness is a crucial aspect of positive customer service.
Contact Information
For all your pet supplies, inquiries about specific products, or details on their various services, Pet Supplies Plus North Aurora can be contacted using the following information:
Address: 180 N Randall Rd, North Aurora, IL 60542, USA
Phone: (630) 907-9906
Mobile Phone: +1 630-907-9906
Opening Hours (subject to change, always verify directly):
Monday - Saturday: 9:00 AM - 9:00 PM
Sunday: 9:00 AM - 9:00 PM
(Note: VIP Petcare Clinic hours vary; check their website or call for specific dates and times.)
Conclusion: Why this place is suitable for locals
For residents across Illinois, particularly those in North Aurora and the surrounding communities of the Fox Valley, Pet Supplies Plus at 180 N Randall Rd is an exceptionally suitable and valuable local resource for all their pet care needs. Its unique combination of being a locally owned and operated franchise with the expansive offerings of a national brand creates a best-of-both-worlds scenario for pet parents.
The primary suitability for locals stems from the truly "amazing staff." The praise for individuals like Morgan highlights a level of personalized, friendly, and knowledgeable service that goes beyond mere transactions. This human element is crucial for pet owners seeking trustworthy advice on nutrition, products, or general pet wellness. The extensive selection of natural, frozen, and specialized pet foods directly addresses the growing demand from Illinois consumers for healthier, more transparent options for their pets' diets. This focus on quality nutrition helps pets thrive and gives owners peace of mind.
Furthermore, the convenience offered by services like the self-service dog wash (sparing home bathrooms from messy cleanups) and the regular, accessible VIP Petcare clinics for vaccinations and preventive care, significantly simplifies pet ownership for busy individuals and families. The ability to shop in-store, utilize curbside pickup, or opt for same-day delivery further enhances its accessibility and convenience. In essence, Pet Supplies Plus North Aurora acts as a true community partner, making comprehensive, high-quality pet care attainable and enjoyable for every pet-loving household in Illinois. It's a place where expertise, variety, and genuine care converge.
Pet Supplies Plus North Aurora Photos










Pet Supplies Plus North Aurora Location
Pet Supplies Plus North Aurora
180 N Randall Rd, North Aurora, IL 60542, USA
Pet Supplies Plus North Aurora Reviews
Received a used product somehow, it was not marked as such. Gate extension missing and pieces in woodmans bag. Returned without hassle however.
Jul 01, 2025 · Joshua BoyleAmazing staff and especially wanted to point out Morgan! Shes so cute and helpful, helped me find everything i needed 🥺
May 27, 2025 · kskdke cnntjfWas looking for a specific cat food. Diego not only found what I was looking for but got it from the top shelf from the food had not been stocked.
Jun 24, 2025 · Vicki IselyGreat staff and fully stocked with goods. Love them
May 29, 2025 · anthony casiglioI go here for all the stuff for my cats! They have an amazing selection of items and the people there are very friendly!
Feb 25, 2025 · Louisa
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