Petco Introduce
For pet parents across Colorado, finding a reliable and comprehensive pet store that truly understands and meets the needs of our animal companions is incredibly important. Petco, located in Aurora (specifically on Havana), CO, stands out as a community-focused destination that goes beyond just selling products. This store aims to provide a welcoming and supportive environment where locals can find everything necessary for their pets' well-being, from essential nutrition to engaging services and knowledgeable advice. This article will offer a detailed look into what makes this particular Petco location a valuable asset for Colorado pet owners, highlighting its accessibility, diverse offerings, and the exceptional customer experiences that set it apart.
Petco, as a nationally recognized brand, is committed to fostering the human-animal bond, and the Aurora (Havana) location embodies this mission. It serves as a comprehensive resource for a wide variety of pets, including dogs, cats, fish, birds, reptiles, and small animals. The store is designed to offer a broad selection of high-quality pet food, treats, toys, health products, and various accessories, aiming to be a one-stop shop for daily pet care needs. What truly distinguishes this location, however, is its emphasis on customer service and the dedication of its staff, which creates a positive and helpful shopping experience for everyone who walks through their doors.
For Colorado residents, convenient access to essential services is always a priority. Petco in Aurora (Havana) is strategically located at 1350 S Ironton St Unit 120, Aurora, CO 80012, USA. This prime spot makes it exceptionally accessible for individuals and families living in Aurora and the surrounding communities, including Denver, Centennial, and Parker. Situated within a well-established commercial area, the store benefits from easy road access and ample parking, ensuring that your visit is as smooth and stress-free as possible.
The location on South Ironton Street, often referred to by locals as the "Havana" Petco due to its proximity to the Havana Street corridor, means it's a familiar and convenient stop for many residents. This accessibility is particularly beneficial for those making regular trips for pet food or for bringing their pets in for grooming or veterinary services. The store's easy-to-find position contributes to its status as a go-to pet care destination within the bustling Aurora community, allowing Colorado pet owners to seamlessly integrate their pet supply runs into their daily routines.
Petco in Aurora (Havana) offers an extensive array of services designed to support the holistic well-being of your pets. Beyond simply offering retail products, they provide essential care and educational opportunities:
- Full-Service Pet Grooming: This location provides comprehensive grooming services for dogs and cats. Services typically include baths, haircuts, nail trims, and other pampering treatments. Customers consistently praise the grooming staff for their skill and care.
- Aquatics Department: A strong highlight from customer reviews, they offer a selection of live fish, including popular species like ghost shrimp, along with a wide range of tanks, filters, decor, and water care products for both freshwater and saltwater setups.
- Dog Training Classes: Petco provides various dog training programs, from puppy classes to advanced obedience, catering to different behavioral needs and skill levels. These classes are led by certified trainers.
- Vetco Vaccination Clinic / Pet Hospital: This location features an in-store veterinary clinic, Vetco, offering a variety of essential veterinary services. This includes low-cost vaccinations, microchipping, wellness exams, parasite prevention, and minor sick care. Some locations even offer full-service animal hospitals with broader medical services.
- Wide Selection of Pet Food & Nutrition: They stock a diverse range of pet food brands, including natural, grain-free, and specialized dietary options for dogs, cats, small animals, birds, and reptiles. Staff are available to offer food suggestions tailored to your pet's needs.
- Live Animals: In addition to fish, they typically offer a selection of small animals, birds, and reptiles for sale, along with all the necessary habitats and supplies.
- Buy Online, Pick Up In-Store/Curbside: For added convenience, customers can purchase items online and pick them up quickly at the Aurora (Havana) location.
- Satisfaction Guarantee/Return Policy: Petco generally offers a return policy, as noted by a customer who learned they could return food even if a third of the bag was used, providing peace of mind for trying new products.
The standout features and highlights of Petco in Aurora (Havana), as evidenced by customer experiences, truly underscore its value to Colorado locals:
- Exceptional Customer Service: This is the most prominent highlight. Customers consistently praise the "amazing service" from the "extremely helpful, patient and knowledgeable" workers. The welcoming atmosphere, from greeting upon entry to thoughtful assistance at checkout, creates a "very pleasurable" shopping experience.
- Knowledgeable and Patient Staff: Staff members are highly commended for their expertise, particularly in specific departments like aquatics. The review mentioning staff helping pick out "beautiful shrimp" and answering detailed questions exemplifies their dedication to informed customer decisions. Similarly, the staff's ability to suggest appropriate food for an older cat, which the cat then loved, showcases their practical, pet-specific knowledge.
- Proactive Assistance: A significant highlight is the staff's willingness to proactively offer help, a refreshing change for customers who previously "never had someone ask me if I needed help" at other Petco locations. This indicates a culture of attentiveness and genuine care.
- Customer-Friendly Policies: The revelation of the return policy for partially used food bags, as noted by a grateful customer, demonstrates a commitment to customer satisfaction and willingness to stand by their product recommendations.
- Clean Environment: While not explicitly mentioned in the provided reviews, the positive tone of the experiences suggests a well-maintained and pleasant shopping environment conducive to a positive visit.
- Comprehensive Offerings: The combination of a wide product selection (from ghost shrimp to cat food) and key services like grooming and vet clinics positions this Petco as a holistic resource for diverse pet care needs.
For Colorado locals looking to connect with Petco in Aurora (Havana), here is their direct contact information:
Address: 1350 S Ironton St Unit 120, Aurora, CO 80012, USA
Phone: (303) 751-0934
Mobile Phone: +1 303-751-0934
These contact details allow Colorado pet parents to easily reach out for inquiries about product availability, to schedule grooming or veterinary appointments, or simply to get more information about the various services offered. Calling ahead for specialized needs or appointments is always a good practice to ensure the most efficient and satisfying visit.
In conclusion, Petco in Aurora (Havana), CO, stands out as a highly recommended pet care destination for Colorado locals. Its central location, combined with an impressive range of products and services, makes it a convenient and comprehensive choice for pet parents. However, what truly elevates this Petco location are the consistent testimonials praising its exceptional customer service. The staff's knowledge, patience, and proactive willingness to assist, whether it's helping select aquatic life or recommending the perfect food for an aging cat, create a genuinely positive and supportive shopping experience. For anyone in the Aurora and wider Denver metropolitan area seeking a reliable, friendly, and knowledgeable partner in their pet's health and happiness, this Petco location is well-suited to meet all your needs. It embodies the kind of local business that makes pet ownership in Colorado a truly enjoyable and well-supported journey.
Petco Photos










Petco Location
Petco
1350 S Ironton St Unit 120, Aurora, CO 80012, USA
Petco Reviews
Amazing service. I went in with my 2 daughters to get ghost shrimp for my new tank. The workers were extremely helpful, patient and knowledgeable, which made my shopping experience very pleasurable. The entire staff was great from being greeting when I walked in, to being helped which included having questions answered and needing a second opinion and then checking out. I wish all places had this type of service.*pic is my all planted tank and some of my beautiful shrimp the staff helped me pick out.
Nov 20, 2024 · Tolanda WoodenWhat a wonderful experience I had shopping there today. All the years I've been going to Petco I've never had someone ask me if I needed help. Not only did someone ask me but gave me a suggestion for my older cat's food. I brought it home and tried the dry food and so far he loves it. I also didn't know if the food doesn't work and I have a third of the bag left I can bring it back.Thank you for your help!
Jun 26, 2025 · Lyda PrestonI am so pleased about the care of my dog here. To begin with all of the staff are friendly. My dog loves coming here because of the love for my dog by the staff. They go the extra mile to make your dog comfortable. The vet and techs are excellent. My dog nor myself,would not want to go any place else. They genuinely care for your pets well being. It is more than just a job to them . I would like to mention, after my dogs surgery, I was given probiotics along with the antibiotics. My dog has had surgery at other places and I was never given probiotics with the antibiotics, nor was it even mentioned as a supplement that would be beneficial. I highly recommend this clinic. My dog recommends it too as she does not like the other places I have been.
Apr 02, 2025 · kathyMelissa is absolutely amazing. I came two days in a row for supplies for my new fish tank. She helped me both times, she’s so patient & knowledgeable! 10/10 would recommend visiting this petco! You can also tell they take very good care of their fish at this location
May 22, 2025 · Rick FlairI used to love this Petco location and often stopped by to pick out new fish for my tank. However, my visit on 5/15/25 at around 5:30 PM was disappointing. I went in to buy a fish for my sister and asked a staff member with purple/pink hair for help. Unfortunately, she told us we’d have to wait and continued working with another animal tank, leaving us waiting for 15–20 minutes.When she finally came over, she told us we couldn’t get the fish because our tank hadn’t been cycled long enough. I understand the importance of tank cycling, but if she had taken just a few seconds to ask about our setup at the beginning, we wouldn’t have wasted so much time waiting. It was a frustrating experience, and I hope customer service can improve in the future.
May 16, 2025 · Thiên Nguyễn
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