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Brothers PetsPet Stores Near Me​ConnecticutLower Connecticut River Valley Planning RegionMiddletownPet Stores ​ in Washington StreetPetco
Petco ico

Petco

816 Washington St, Middletown, CT 06457, USA

4.0
I scheduled an appointment at Petco for a puppy exam, with the closest available location being an hour away. Upon arrival, I was informed that they could not assist me because I had not had the puppy for at least a week and, therefore, they could not administer vaccines. I explained to the staff member, Tammy, that I had booked only an exam, not vaccinations. However, she was dismissive and insisted there was nothing they could do.Despite reiterating that I was not there for vaccines but simply for a check-up, I was dismissed without assistance. My request to speak with a manager was also denied. This experience was a complete waste of time, and I was treated with a lack of professionalism and courtesy.Additionally, I had serious concerns that Tammy may have been under the influence of drugs or alcohol. While I do not make this claim lightly, her behavior was alarming and should be addressed.Based on this experience, I will not be returning to Petco. - Tay Yarbrough
Petco Overview Intro Photos Location Reviews

Petco Introduce

For pet parents throughout Connecticut, Petco stands as a widely recognized destination for a broad spectrum of pet needs. The Petco location in Middletown, CT, aims to serve the local community by offering everything from essential pet supplies and nutritional options to grooming services and even opportunities for pet adoption. As a large national retailer with a local presence, Petco strives to provide a convenient one-stop shop where pet owners can find many products and services under one roof. They are committed to supporting pet parents in their journey to provide holistic care for their beloved companions, encompassing physical health, mental well-being, and nutritional needs. For Connecticut residents seeking a comprehensive pet store experience, Petco in Middletown endeavors to be a go-to resource, aiming to simplify the process of caring for various types of pets.

While larger retail chains like Petco can sometimes present varied customer experiences, the Middletown location aims to provide a range of services that meet community needs. Positive feedback often highlights specific departments and individuals who excel in their roles. For example, the grooming services at this Petco location have received commendable reviews, with groomers praised for their attention to detail, adherence to timelines, and genuine care for the pets they handle. One customer specifically noted a groomer who "did an excellent job" and showed "great attention to detail," even taking the time to trim an "errant hair" as the pet was being returned. This level of dedication in certain service areas can significantly enhance a customer's perception and satisfaction, proving that personalized, high-quality care can be found within a larger retail framework. These positive experiences underscore the potential for Petco Middletown to be a valuable resource for pet owners in Connecticut seeking reliable services for their companions.

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Location and Accessibility

Petco in Middletown, CT, is conveniently situated at 816 Washington St, Middletown, CT 06457, USA. This location on Washington Street, a primary thoroughfare, ensures excellent accessibility for pet owners throughout Middletown and the surrounding regions of Connecticut. Washington Street is a well-trafficked route, making the store straightforward to reach whether you are coming from local neighborhoods or other parts of Middlesex County. The ease of access is a significant advantage for pet parents, allowing for convenient visits for everything from quick supply runs to longer grooming appointments or training sessions. As a retail establishment, Petco typically offers ample parking, contributing to a hassle-free experience for customers managing pets and carrying purchases.

For those utilizing GPS or online mapping services, inputting the full address will provide accurate and efficient directions from any starting point in Connecticut. The store's prominent presence within a retail complex on Washington Street makes it easy to identify upon arrival. Its location within Middletown, a central city in Connecticut, means it serves as an accessible hub for pet supplies and services for a wide demographic of pet owners. This strategic placement ensures that Petco Middletown is a readily available resource for the diverse and ongoing needs of pet parents across the state, reinforcing its role as a key destination for comprehensive pet care in Connecticut.

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Services Offered

  • Pet Supplies and Food: Petco offers an extensive selection of pet food for various dietary needs (including specialized diets), treats, toys, bedding, crates, and accessories for dogs, cats, small animals, birds, reptiles, and fish.
  • Full-Service Grooming Salon: The Middletown location provides professional grooming services, including baths, haircuts, nail trimming and buffing, ear cleaning, and gland expression. They offer various grooming packages and a-la-carte services.
  • Self-Serve Dog Wash: For pet owners who prefer to wash their dogs themselves but want to avoid the mess at home, Petco offers self-serve dog wash stations with all necessary supplies provided.
  • Pet Training Classes: Petco offers various training classes for dogs, from puppy socialization and basic obedience to advanced manners and specialized behavior modification. These classes are typically led by certified trainers.
  • Veterinary Services (Vetco): Petco locations frequently host Vetco Vaccination Clinics, offering low-cost preventative veterinary services such as vaccinations, microchipping, and essential screenings for dogs and cats. Some locations also have full-service Vetco Total Care hospitals. (Note: Specific availability for the Middletown location should be confirmed.)
  • Pet Adoption Events and Habitats: In partnership with Petco Love and local animal welfare organizations, Petco facilitates pet adoptions, hosting adoption events and providing in-store habitats for adoptable pets, helping connect animals with loving homes in Connecticut.
  • Live Animals: The store typically sells a variety of live animals, including fish, small animals (like hamsters, guinea pigs), reptiles, and birds, along with all the necessary habitats and accessories.
  • Aquatic Services: Beyond selling fish and aquatic supplies, some Petco locations may offer water testing and advice for aquarium maintenance.
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Features / Highlights

  • Comprehensive One-Stop Shop: Petco aims to be a complete resource for pet owners, offering a wide array of products and services under one roof, from food and supplies to grooming and training, saving customers time and effort.
  • Quality Grooming Services: The grooming salon at the Middletown location has received positive recognition for its professional, detail-oriented, and caring approach, with groomers demonstrating dedication to their craft and the pets they serve.
  • Accessibility of Preventative Vet Care: Through its partnership with Vetco, Petco provides convenient access to essential, often low-cost, preventative veterinary services like vaccinations, making basic health maintenance more achievable for Connecticut pet owners.
  • Pet Adoption Initiatives: Petco's commitment to pet welfare is evident through its facilitation of pet adoptions, actively working to find homes for animals in need within the Connecticut community.
  • Wide Product Selection: The store boasts an extensive inventory that caters to various pet types and needs, ensuring that customers can find specialized foods, innovative toys, and essential supplies for their unique companions.
  • Self-Serve Dog Wash: This practical feature offers a convenient and mess-free solution for dog owners to keep their pets clean.
  • Knowledgeable Staff (in specific departments): While experiences can vary, positive feedback often highlights knowledgeable staff members, particularly in areas like grooming, who demonstrate expertise and a helpful attitude.
  • Promotional Offers and Loyalty Programs: As a national retailer, Petco frequently offers promotions, discounts, and loyalty programs that can provide savings for regular customers in Connecticut.
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Contact Information

For inquiries about products, to schedule services like grooming or training, or to learn more about pet adoption opportunities, you can contact Petco in Middletown, CT, using the following details:

Address: 816 Washington St, Middletown, CT 06457, USA

Phone: (860) 343-0229

Mobile Phone: +1 860-343-0229

These contact points ensure that Connecticut residents can easily connect with the Petco Middletown store for their diverse pet needs.

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Conclusion: Why Petco Middletown, CT, is Suitable for Locals

For pet owners throughout Connecticut, particularly those in the Middletown area, Petco offers a suitable and comprehensive destination for a wide array of pet-related needs. Its primary suitability stems from its nature as a convenient, one-stop shop. Instead of visiting multiple specialized stores, locals can find everything from premium pet food and diverse supplies to professional grooming services, obedience training, and even opportunities for pet adoption all under a single roof. This streamlines the often-complex process of pet care, making it significantly easier for busy Connecticut families to manage their companions' health and happiness.

A key highlight that makes this location particularly attractive to locals is the demonstrable quality of specific services, such as dog grooming. Positive customer experiences, where groomers like James are praised for their meticulous attention to detail and genuine care, illustrate that dedicated professionals are working within the store to provide excellent pet care. This level of service in a visible department builds trust and encourages repeat visits from discerning pet parents in the community.

Furthermore, Petco's broad reach allows it to offer services like regular Vetco Vaccination Clinics, which provide accessible and often affordable preventative veterinary care. This is a significant benefit for Connecticut residents seeking to keep their pets healthy without the higher costs or scheduling complexities of traditional vet appointments. The store's commitment to animal welfare through its pet adoption initiatives also resonates with community values, actively contributing to finding loving homes for pets in need. In essence, Petco in Middletown, CT, with its comprehensive offerings, convenient location, and pockets of excellence in service, positions itself as a practical and reliable resource for the diverse and ongoing needs of pet owners across the state.

Petco Photos

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Petco Location

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