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Brothers PetsPet Stores Near Me​CaliforniaOrange CountyAnaheimNortheast AnaheimPet Stores ​ in East La Palma AvenueReef Lounge USA
Reef Lounge USA ico

Reef Lounge USA

2990 E La Palma Ave, Anaheim, CA 92806, USA

4.0
BEWARE OF BUYING TORCH CORALS!!!I had a weird experience ordering from Reef Lounge. I looked on their website and was interested in buying a holy grail torch, so I saw this highlighter. Holy Grail torch, but it was not WYSIWYG.When I received the order, the holy grail didn’t look very yellow to me. it was extremely neon green in color, but I did not see any yellow in it. I was a little disappointed because based on the picture I was expecting more yellow, the neon green I called the phone number on the website on Tuesday and the man was nice but he said this is the retail phone number and to email them so I waited two days and no response so I figured to try and call him again. He told me to email them and they should respond within an hour, I let them know that I emailed on Tuesday and receive no response, so he said he’s going to the store and will tell his employees to check the emailI received response about an hour later saying they are sorry that I did not receive what I was expecting and they will credit me $150 store credit but I really wanted the holy Grail torch, coral that is yellow. I wanted it to be the main piece in my tank, but they replied that they keep their holy Grail’s with blue lights and blast them with 200 par lighting .However, I sent them pictures. I found on their website when I searched up all the HOLY GRAILS and saw these two different pictures. I emailed them the pictures and said I was expecting this one.But it looks like I received this.I tried to search Holy Grails on their website again for the same WYSIWYG items but they must have deleted it from their website because it was gone.but I have the pictures… please tell me I am not crazy and one is neon green, and the other is yellow, but listed as the same “highlighter holy grail torch”After that, they ask to email them a picture of the Coral under blue lights and I sent that to them. That’s when I was left on read again.Super weird experience I had with the store I went against better judgment because I saw horrible reviews on reef2reef but saw they had OK reviews on Google. I guess people have better experiences when they visit the store but I can tell you from personal experience BEWARE WHEN BUYING TORCH CORALS.Owner: 8/10Service: 1/10Buying a highlighter holy grail torch: you will get a neon green torch that looks like a cotton candy or Todd’s torch - koy Agoncillo
Reef Lounge USA Overview Intro Photos Location Reviews

Reef Lounge USA Introduce

Introduction / Overview

For passionate marine aquarium hobbyists and those looking to dive into the mesmerizing world of reef keeping in California, Reef Lounge USA in Anaheim stands out as a significant resource. Located at 2990 E La Palma Ave, Anaheim, CA 92806, USA, this establishment positions itself as a premier destination for exotic fish and an extensive selection of corals, catering to enthusiasts ranging from beginners to advanced collectors. Reef Lounge USA aims to provide everything a reef keeper could ever need, from vibrant live specimens to essential equipment and expert advice. They are known for offering hundreds of pieces of live coral and a wide variety of marine fish, making them a go-to for many in Southern California. While the general sentiment from online reviews indicates a positive experience for many in-store visitors and those purchasing general items, there have been mixed experiences, particularly concerning specific online orders of highly sought-after corals like "torch corals," where expectations of "What You See Is What You Get" (WYSIWYG) were not always met in terms of color accuracy. However, many customers laud the store for its great prices on promotions, excellent packaging, and the health of the corals upon arrival, suggesting that the in-store and online offerings can provide great value. Reef Lounge USA strives to be a comprehensive hub for the saltwater aquarium community, offering both a physical retail location and an online presence to serve a broader audience of reef enthusiasts.

Location and Accessibility

Reef Lounge USA is conveniently located at 2990 E La Palma Ave, Anaheim, CA 92806, USA. This address places it in a well-trafficked and easily accessible area of Anaheim, a major city within Orange County, California. For residents across Southern California, reaching Reef Lounge USA is generally straightforward, thanks to its proximity to major freeways and arterial roads. E La Palma Avenue is a significant thoroughfare, ensuring good visibility and ease of navigation for those driving to the store. The location in Anaheim allows it to serve a broad demographic of aquarium enthusiasts from various surrounding cities, including Fullerton, Orange, Santa Ana, and beyond. Ample parking is typically available in the vicinity, which is a considerable advantage for customers picking up delicate live corals, heavy tanks, or bulky equipment. While specific public transportation routes directly to the entrance might vary, the general area is usually serviced by local bus lines. The strategic placement of Reef Lounge USA makes it a practical and efficient destination for aquarium hobbyists to procure their needs, whether it's for a quick pick-up or an extended browse through their extensive selection of aquatic life and supplies.

Services Offered

  • Extensive Live Coral Sales: Reef Lounge USA specializes in a vast selection of live corals, including highly sought-after collector pieces like various types of torch corals, blatomussas (blastos), and other popular species. They aim to provide hundreds of pieces for customers to choose from, often with promotional pricing online.
  • Exotic Marine Fish Selection: The aquarium offers a wide array of exotic marine fish, catering to diverse preferences and tank requirements. This includes both common and rarer species suitable for various saltwater aquarium setups.
  • Aquarium Supplies and Equipment: Customers can find a comprehensive range of dry goods, equipment, and supplies necessary for setting up and maintaining saltwater reef tanks. This typically includes filtration systems, lighting, testing kits, salt mixes, and maintenance tools.
  • Online Retail and Shipping: Reef Lounge USA operates an online store, allowing customers across the United States to purchase corals and other products. They are noted for their careful packaging and efficient shipping of live animals, ensuring corals arrive healthy.
  • WYSIWYG (What You See Is What You Get) Corals: For certain high-value or unique corals, Reef Lounge USA offers WYSIWYG items, meaning customers are supposed to receive the exact coral pictured on their website. This aims to provide transparency and confidence in specific purchases, although customer experiences in this regard can sometimes vary.
  • Aquarium Servicing: As a full-service aquarium retailer, Reef Lounge USA offers aquarium servicing. This likely includes tank setup, maintenance, and troubleshooting for both residential and commercial clients, helping hobbyists ensure their systems thrive.
  • Customer Support and Advice: While phone support can sometimes direct customers to email for specific issues, the staff aims to provide assistance regarding products, coral care, and general aquarium keeping, whether in-store or through digital communication channels.

Features / Highlights

  • Vast Selection of Live Corals: Reef Lounge USA is prominently highlighted for its extensive inventory of live corals. Hobbyists can browse "hundreds of pieces," ranging from popular species to high-end collector corals, making it a significant draw for those looking to enhance their reef tanks with unique and vibrant specimens. This sheer volume of choice is a major advantage for local enthusiasts.
  • Exotic Marine Fish Offerings: Beyond corals, the store also boasts a diverse selection of exotic marine fish. This provides a comprehensive solution for saltwater aquarium keepers, allowing them to find both the inhabitants and the live rock or corals for their aquatic ecosystems in one location.
  • Competitive Pricing and Promotions: Customer reviews often point out the "very good price" for corals, especially when taking advantage of online promotions. This competitive pricing makes high-quality corals and marine life more accessible to a broader range of hobbyists in California.
  • Excellent Packaging and Shipping (Online Orders): For customers utilizing their online platform, the packaging and shipping of live animals are frequently praised. Corals are noted to arrive in small, secure plastic cups within double bags, ensuring their health and integrity during transit—a crucial factor for delicate live aquatic shipments.
  • In-Store Experience vs. Online: While online experiences can sometimes be mixed, particularly regarding WYSIWYG expectations, general sentiment suggests that in-store visits tend to be more consistently positive. This implies a strong local retail environment where customers can visually inspect items before purchase, enhancing satisfaction.
  • Commitment to Quality: Despite occasional discrepancies, the general positive feedback on coral health post-acclimation indicates a fundamental commitment to providing healthy and vibrant specimens. The store aims to supply high-quality aquacultured corals, contributing to successful reef keeping.

Contact Information

For inquiries, product availability, or to connect with the team at Reef Lounge USA, you can use the following contact details:

Address: 2990 E La Palma Ave, Anaheim, CA 92806, USA

Phone: (714) 215-4747

Mobile Phone: +1 714-215-4747

For more specific concerns, especially regarding online orders or detailed product questions, it is often recommended to utilize their email contact, which is noted as [email protected]. While a direct phone call can be helpful for general information, emails might be the preferred method for resolving complex issues or providing visual evidence, as suggested by customer feedback. It is always advisable to check their official website for current operating hours, special announcements, and the latest online promotions.

Conclusion: Why this place is suitable for locals

Reef Lounge USA in Anaheim is an exceptionally suitable and valuable resource for local aquarium enthusiasts throughout Southern California. Its strategic location on E La Palma Ave in Anaheim provides excellent accessibility for residents across Orange County and beyond, minimizing travel time for those passionate about their marine tanks. This convenience is paramount for hobbyists who frequently need to purchase live corals, exotic fish, and specialized equipment. What truly makes Reef Lounge USA ideal for locals is its immense selection. With hundreds of live corals and a diverse array of exotic marine fish, it serves as a one-stop shop where both novice and experienced reef keepers can find unique specimens to elevate their aquatic displays. This vast inventory often eliminates the need to visit multiple stores, streamlining the acquisition of essential livestock and supplies. While online experiences can sometimes present challenges, the in-store experience is generally highly regarded, allowing locals the advantage of physically inspecting the vibrant corals and healthy fish before making a purchase. Furthermore, for those seeking competitive pricing and taking advantage of promotions, Reef Lounge USA offers compelling value. For Californian aquarium hobbyists dedicated to nurturing thriving reef tanks and seeking a comprehensive, well-stocked, and accessible local supplier, Reef Lounge USA stands out as an indispensable asset to the community. Its commitment to providing a wide range of products and services directly caters to the unique demands of the local marine aquarium scene.

Reef Lounge USA Photos

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Reef Lounge USA Location

Reef Lounge USA

2990 E La Palma Ave, Anaheim, CA 92806, USA

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