Advanced Animal Care Emergency

Advanced Animal Care Emergency Introduce

For pet owners in Richmond, Kentucky, and the surrounding Central Kentucky region, the thought of a pet emergency can be a source of immense stress. Knowing where to turn when your beloved companion needs immediate medical attention is critical. Advanced Animal Care Emergency is a full-service animal hospital and urgent care center dedicated to providing top-tier veterinary care 24 hours a day, 7 days a week. We are here for you and your pet during those unexpected moments, from late-night illnesses to sudden injuries. Our mission is to offer peace of mind by providing compassionate, expert care around the clock, ensuring your pet has access to the best possible medical attention no matter the time of day.

Our team of veterinary professionals is not only highly skilled but also deeply compassionate. We understand that emergencies are difficult for both the pet and the owner. The reviews from our clients often highlight our staff's kindness, thoughtfulness, and consideration during these trying times. Whether you are facing a tough decision or seeking treatment for a new illness, our team, including dedicated veterinarians like Dr. Thomas, is here to guide you with professionalism and empathy. We are committed to treating every pet that comes through our doors with the same care and respect we would give our own. This dedication extends to our comprehensive range of services, which are designed to address both emergency and routine needs.

This article will provide a detailed overview of what makes Advanced Animal Care Emergency a vital resource for pet owners in Kentucky. We will cover our accessible location, the extensive list of services we offer, and the unique features that set us apart as a leader in emergency and urgent veterinary care. We believe that an informed pet owner is an empowered one, and we are here to provide the information and support you need to make the best decisions for your pet's health.

Advanced Animal Care Emergency is conveniently located at 2120 Pimlico Dr, Richmond, KY 40475, USA. Our clinic's location is easily accessible for residents throughout Richmond and the wider Central Kentucky area, which is crucial during an emergency. We have on-site parking available, including a wheelchair-accessible parking lot, to make your arrival as stress-free as possible. Our facility is designed to be welcoming and accessible to all clients, featuring a wheelchair-accessible entrance and a wheelchair-accessible restroom. While we welcome walk-ins for urgent care, we recommend that you call ahead if possible, and we will do our best to accommodate appointments. This helps us prepare for your arrival and ensures a more streamlined process. For non-urgent visits, appointments are recommended to ensure we can provide dedicated attention to your pet.

Our professional team at Advanced Animal Care Emergency is equipped to handle a wide range of medical needs, from life-threatening emergencies to specialized care for exotic pets. We offer a full spectrum of services, and our in-house diagnostics and imaging capabilities allow for rapid and accurate diagnosis.

Services Offered:

24/7 Emergency Veterinary Care: Our doors are always open for any pet emergency, day or night.
Emergency Surgery & Trauma Care: Expert surgical intervention for critical injuries and conditions.
Overnight Monitoring & Hospitalization: We provide round-the-clock monitoring for pets who require extended care in Richmond and Central KY.
Toxin Treatment: Immediate care and treatment for pets who have ingested toxic substances.
Walk-In Urgent Care: Providing immediate care for non-life-threatening but urgent medical needs.
IV Fluid & Oxygen Therapy: Critical care support for dehydrated or oxygen-deprived pets.
In-House Diagnostics & Imaging: We have on-site radiology services to get a rapid and accurate diagnosis.
Avian & Reptile Grooming & Trims: Specialized grooming for exotic pets.
Exotic Pet Wellness Exams: Routine care for birds, reptiles, and small mammals.
Habitat & Nutritional Consultations: Expert advice to ensure your exotic pet has the right environment and diet.
Microchipping: A crucial and permanent way to identify your pet.
Parasite Prevention And Control: Providing products and advice to protect your pet from fleas, ticks, and other parasites.
Dental Care and Cleanings: Routine dental services to maintain your pet's oral health.

Features and Highlights:

24/7 Availability: We are always open, ensuring you never have to wait until morning for emergency care.
Exceptional Compassion: Reviews from clients consistently praise our staff for being kind, thoughtful, and understanding, especially during difficult times.
Specialized Exotic Pet Care: We go beyond traditional pet care by offering services for birds, reptiles, and small mammals, including grooming, wellness exams, and nutritional consultations.
Comprehensive In-House Services: Our on-site diagnostics, imaging, and lab capabilities mean faster results and quicker treatment plans.
Overnight Hospitalization: We provide continuous, overnight monitoring and hospitalization for pets who need it, giving you peace of mind.
Reasonably Priced: A review notes that our services are "beyond reasonably priced," offering high-quality care that is also affordable.

Contact Information:

Address: 2120 Pimlico Dr, Richmond, KY 40475, USA

Phone: (859) 625-5678

What is worth choosing Advanced Animal Care Emergency?

Choosing a veterinary clinic, especially for emergencies, is a decision that relies on trust and confidence. Advanced Animal Care Emergency is the clear choice for pet owners in the Richmond area because of our unwavering commitment to providing expert, compassionate, and immediate care. The stories from our clients speak volumes about our dedication. One review thanks our staff for their "kind, thoughtful, considerate, and compassionate" handling of a difficult end-of-life decision, while another praises Dr. Thomas for her empathy and tireless efforts to save a beloved kitten. These testimonials are a testament to our core values: a genuine love for animals and a deep sense of responsibility to the people who love them.

Beyond our compassionate approach, we offer a level of convenience and expertise that is hard to find. Our 24/7 availability ensures that you never have to be alone in a moment of crisis. We are prepared for everything from routine dental cleanings to emergency surgeries and are equipped with the technology to provide swift, accurate diagnoses. The specialized care we offer for exotic pets also makes us a unique resource in the region. For all these reasons, from our compassionate staff and advanced services to our round-the-clock availability, Advanced Animal Care Emergency is a trusted and invaluable partner in your pet’s health. We are dedicated to serving the Richmond community and are always here to help, day or night.

Advanced Animal Care Emergency Dog

Emergency Veterinarian Service
24/7 Emergency Veterinary Care
Rapid, walk-in treatment for life-threatening injuries and illnesses—any hour, any day. Our Richmond ER serves pet owners from Lexington, Nicholasville, Winchester, Versailles, and beyond when minutes matter.
Emergency Surgery & Trauma Care
On-site surgical suites and emergency vets handle fractures, bite wounds, foreign-body removals, and more. Families across Central Kentucky rely on us for fast, same-day interventions.
Overnight Monitoring & Hospitalization (Richmond & Central KY)
Continuous nursing and veterinary observation in our hospital for pets requiring around-the-clock support. Trusted by Lexington, Hamburg, and surrounding communities for critical overnight care.
Toxin Treatment
Immediate, no-referral care for chocolate, xylitol, plant, or chemical ingestions. We protect cats, dogs, and exotics from accidental poisoning—24/7 in Richmond with easy access from Lexington and suburbs.

Animal Hospital
Avian & Reptile Grooming & Trims
Professional nail, beak, wing, claw, and hoof maintenance for parrots, lizards, turtles, and small mammals—prevent overgrowth and injury across Central Kentucky.
Dental Care And Cleanings
Exotic Pet Wellness Exams (birds, reptiles, small mammals)
Head-to-tail preventive health screenings for birds, reptiles, small mammals, and amphibians—Richmond based exotic pet care trusted by exotic-pet owners throughout Lexington and Central Kentucky.
Habitat & Nutritional Consultations
Customized diet plans and husbandry guidance on enclosure setup, temperature, humidity, and UV lighting to support the unique needs of exotic pets in Richmond and surrounding areas.
Microchipping
Parasite Prevention And Control
Radiology Services

Urgent care center
IV Fluid & Oxygen Therapy
Immediate stabilization with IV fluids and oxygen support for dehydration, shock, or respiratory distress. Accessible to pet owners from Berea, Irvine, Lancaster, and all points between.
In-House Diagnostics & Imaging
Digital X-ray, ultrasound, and the only on-site CT in the area provide rapid diagnosis of fractures, masses, and internal conditions. Local Lexington vets frequently refer cases to our Richmond facility.
Walk-In Urgent Care
Urgent Care Services (Mon–Fri, 8 am–4 pm). Same-day relief for ear infections, minor wounds, GI upset, and other non-emergencies—no appointment needed. Convenient for busy pet parents in Richmond as well as Lexington neighborhoods like Hamburg and Tates Creek.

Advanced Animal Care Emergency Details

Service options
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities
Restroom

Planning
Appointments recommended

Parking
On-site parking

Advanced Animal Care Emergency Photos

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Advanced Animal Care Emergency Location

Kentucky Madison County Richmond Pimlico Drive

2120 Pimlico Dr, Richmond, KY 40475, USA

Advanced Animal Care Emergency Reviews

An average rating of ★4.2 from 783 user reviews.

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★ 5★ 4★ 3★ 2★ 1

A huge thank you to all of the staff that helped us tonight. My daughter had to make the difficult decision of letting her dog go because he was suffering. The staff at Advanced Animal Care in Richmond were so kind, thoughtful, considerate and compassionate. From the moment we arrived until the time we left. They were extremely patient and respectful of our feelings. They went above and beyond to make this process easier and I am so thankful. Also beyond reasonably priced. I highly recommend them for all of your pets medical needs.
August 25 · Valerie Palacio
I absolutely love this place. I’ve only been here once and I had taken my kitten in as she was throwing up, not eating, or using the bathroom. She is still in the hospital ATM as they are trying to treat her for renal failure. But I will say Dr. Thomas is the absolute sweetest. She was with us the whole LONG visit tho I don’t blame them it was very busy. She did give me the option to euthanize my baby or have them try and get her kidneys functioning again. And as she was speaking to us it was clear she was heartbroken as well and that just shows how much she cares for these pets. It did seem like a really low hope that my baby would not be able to make it but she’s been there for one night and tmr will make it two nights and she’s definitely showing some improvement. A big thank you goes out to Dr. Thomas for being so kind and welcoming to us and trying her absolute best to save my baby.
July 17 · Sabrina Lockaby
Every staff member we interacted with from start to finish of a multiple day emergency event was extremely kind and supportive. Each shift change was just as on top of things as the last, I never felt like stopping in to see her or calling about her was a bother. The care she received was above and beyond. You can tell that they love animals. Even waiting in the exam room on test results you could hear the staff talking so sweetly to other patients. Thank you for saving our Rosie, I’m not sure any other clinic could have provided this high level of care.
August 26 · Hannah Grant
Five Stars Just Isn’t EnoughAdvanced Animal Care has been there for me and my pets through everything—both the joyful moments and the deeply difficult ones. They’ve treated my animals for everything from minor issues to serious, frightening conditions, and every single time, their care has been exceptional.The entire team is compassionate, knowledgeable, and incredibly kind. They’ve seen me at my best and worst, and not once have I felt anything but supported and understood. Their dedication to both their patients and the people who love them is something truly special.I can’t recommend them enough. If you want a veterinary team that truly cares—this is the place.
March 24 · Rhonda Donlon
This review is not about the money, I understand emergency vet care is more expensive and was prepared to pay and did pay whatever was invoiced.This review is in hopes this office performs with more due diligence than I witnessed.I brought in a stray kitten that had showed up on my porch 2-4 months old, extremely thin and unwell. I brought her in 7/42025. She had diahrea, an scrape on her nose, and again was very very thin. She was active, eating & drinking- but I could not wait for a vet appt because I didnt know if she had anything that would be deadly to my other cats.The staff was very nice, they did a fecal test, blood test, exam and said her heart and lungs were good, nothing in her blood test like FIV or etc, and fecal test showed only positive for giardia. They gave her a b12 shot, subcutaneous fluids, and meds for giardia, her nose scrape, and diahrea. I asked about her weight and if I should give her special food (first red flag here)- they said just kitten food, dry is better because of the diahrea. I asked about her weight, noting I have NEVER seen a kitten that thin- they said it was the giardia and the meds will clear all that up. I asked about organ damage due to her age and weight- said her lungs and heart sounds good and they dont have an ultrasound machine (red flag again, what emergency vey doesnt have an ultrasound??) We went home feeling happy the meds will get her right since the vet, Dr. Crabtree, didnt say any other concerns or seem concerned.She died lastnight sleeping next to me ( I had been sleeping on the bathroom floor with her everyday). I should have listened to my gut. She was so thin- she should have been kept over night for fluid and nutrients, I felt it but did not speak up. The vet should have been concerned with her weight and told me metronidazole can decrease appetite and prescribed a high caloric gel or ANYTHING becahse this kitten could not lose more weight. The vet should have been adamant about her weight being a concern and to get her ultrasounded for any organ damage. The vet should have given us prescription food and probiotics. Literally the vet should have done her job- which is to save animals lives. She did the bare minimum, gave me no additional knowledge or insight/ anything to look out for, or even the concern that should have been warranted from a medical professional. She didnt even go over side effects of any of the meds. I knew it in my gut, but I trusted she knew best and did what she told me. I blame myself 100% but I blame the vet as well since it is your job to do your due diligence and tell us the client. And dont say you did not know- don't give yourself excuses.I would say this is not a true emergency vet hospital - it is a mediocre vet clinic posing so they can charge the prices they do. And that is reflective in the lack of knowledge, equipment, and compassion that is required of a true emergency vet business.My kitten posted below the day I brought her in.
August 10 · Belquiza Carvahlo