Banfield Pet Hospital: Comprehensive Pet Care in Poland, Ohio

Banfield Pet Hospital Introduce

For pet owners across Ohio, ensuring the health, happiness, and longevity of our animal companions is a profound commitment. Finding a veterinary partner that is not only medically proficient but also empathetic and accessible is crucial. In Poland, Ohio, Banfield Pet Hospital stands as a well-established and accessible option for comprehensive veterinary care, committed to promoting responsible pet ownership and preventive health.

Banfield Pet Hospital, with its network of locations, aims to provide quality and attentive health and wellness care for dogs, cats, and even some small animal pet patients. Their approach emphasizes preventive health care, recognizing that proactive measures can significantly contribute to a pet's long and healthy life. While experiences can vary, as reflected in diverse customer feedback, the hospital's overarching goal is to be a reliable resource for pet owners in the local community. This article will provide an in-depth look at Banfield Pet Hospital in Poland, Ohio, covering its location, the extensive range of services it offers, its distinctive features, and why it remains a pertinent choice for local Ohio pet owners.

Introduction / Overview

Banfield Pet Hospital in Poland, Ohio, is part of a larger national network of veterinary clinics dedicated to providing accessible and comprehensive pet healthcare. Established in this location in 2012, this full-service medical facility offers a wide array of general veterinary services, focusing on the health and wellness of small animal patients. Their philosophy centers around preventive care, aiming to keep pets healthy through regular check-ups, vaccinations, and proactive health management rather than just treating illnesses as they arise.

A key aspect of Banfield's offering is its Optimum Wellness Plans®, which are designed to make preventive care more affordable and manageable for pet owners through bundled services and monthly payment options. This approach reflects a commitment to making quality veterinary care a regular part of a pet's life. While the consistency of service and the effectiveness of communication can be areas of concern for some clients, many others appreciate the long-standing relationships they build with the veterinary team and the comprehensive care provided.

Location and Accessibility

Banfield Pet Hospital in Poland, Ohio, is conveniently located at 1101 Doral Dr, Poland, OH 44514, USA. This address places the hospital within a PetSmart store, a common setup for many Banfield locations. Being situated inside PetSmart offers significant accessibility benefits for local pet owners in Poland and the surrounding areas in Mahoning County. It allows for the convenience of combining veterinary visits with pet supply shopping, streamlining errands for busy individuals and families.

The hospital's operating hours are structured to accommodate various schedules, making it easier for Ohio residents to bring their pets in for care:

Monday: 9:00 AM - 5:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM

These hours provide ample opportunity for appointments, including weekend availability, which is a valuable feature for many pet owners. Banfield offers various ways to get care, including in-room appointments, convenient drop-offs for busy owners, and virtual visits as part of their Optimum Wellness Plans. This multi-faceted approach to accessibility ensures that quality care is within reach for the local Ohio community.

Services Offered

Banfield Pet Hospital in Poland, OH, provides a wide array of veterinary services to ensure the health and well-being of its pet patients. Their focus on preventive care is complemented by a range of diagnostic, surgical, and supportive services. The comprehensive nature of their offerings aims to address most of a pet's health needs throughout its life stages.

Comprehensive Exams: Regular physical examinations covering major body systems, crucial for monitoring overall health and detecting abnormalities early.
Preventive Care: Emphasized through routine vaccinations (including Rabies, DHPP for dogs, FVRCP for cats, and others based on lifestyle and location), parasite control (screening and treatment for internal and external parasites), and nutrition advice.
Optimum Wellness Plans®: Affordable packages of preventive pet care, including unlimited office visits, comprehensive exams, vaccinations, diagnostic testing (blood tests, fecal exams), and discounts on other services. These plans are designed for various ages and stages, including puppy, kitten, dog, cat, and senior care plans.
Diagnostic Services:
- In-house Laboratory Diagnostics: For same-day results to quickly determine or rule out specific conditions.
- Digital Radiography: Modern imaging to examine various body systems, including cardiopulmonary, gastrointestinal, and reproductive.
- Dental Digital X-rays: To evaluate teeth below the gum line for root concerns and other issues.
- Ultrasound: Available in some locations for diagnostic purposes.
Surgical Services:
- General Surgery: Including routine spays and neuters, and some locations may offer soft tissue and orthopedic surgeries.
- General Dentistry: Professional dental cleanings to support oral health, with some locations performing extractions and oral surgery.
Other Services:
- Microchipping: For permanent identification and pet recovery.
- End-of-Life Services: Compassionate care options for pets, including euthanasia and aftercare.
- Behavior Evaluation: Help decoding pet behavior possibly related to medical concerns.
- Coat and Skin Care Treatment: Assessment and treatment for dermatological issues.
- Gastrointestinal Illness Diagnosis and Treatment: Addressing upset stomachs, vomiting, and underlying conditions.
- Orthopedic Evaluation and Treatment: Assessments for musculoskeletal and neurological issues.
- Pharmacy Options: For convenient access to medications.
- Virtual Visits: Included with Optimum Wellness Plans for consultations from home.
- 24/7 Pet Chat™: Access to a veterinary professional for immediate advice, also included with OWPs.
- Language Translations: Available for clients who need them.
- Exotic Pet Care: Services for birds, rabbits, rodents, small mammals, reptiles, and amphibians in some locations.

Features / Highlights

Banfield Pet Hospital in Poland, OH, offers several notable features and highlights that contribute to its suitability for local pet owners:

Optimum Wellness Plans®: A major highlight, these plans provide structured, affordable preventive care with benefits like unlimited office visits, diagnostics, vaccinations, and discounts, making long-term pet health manageable financially.
Comprehensive Care: The wide range of services, from routine check-ups and vaccinations to diagnostics and surgery, positions Banfield as a one-stop-shop for many pet health needs.
Convenient Location (Inside PetSmart): Being co-located with a major pet supply retailer enhances convenience for pet owners.
Accessible Hours: Extended hours, including evenings and weekends, offer flexibility for busy pet owners to schedule visits.
Veterinarian Engagement: Clients often praise the vets for explaining things thoroughly on the phone and demonstrating genuine care for their pets.
End-of-Life Support: Positive feedback on the "Faithful Companion" service/business they use for pet passing indicates a compassionate approach to sensitive situations.
Virtual Services: Pet Chat™ and virtual visits, available with Wellness Plans, provide accessible advice and consultations from home.
Accepting New Patients: They are actively welcoming new clients, indicating capacity to serve the local community.

While the long wait times for drop-offs and occasional impersonal staff interactions can be areas for improvement, the commitment to comprehensive care and client convenience remains a strong point for many.

Contact Information

For residents of Poland, Ohio, and surrounding areas looking to connect with Banfield Pet Hospital, the following contact details are provided:

Address: 1101 Doral Dr, Poland, OH 44514, USA
Phone: (330) 629-6221
Mobile Phone: +1 330-629-6221

It is always recommended to call or visit their website to schedule appointments and inquire about specific services or current operational details.

Conclusion: Why this place is suitable for locals

For pet owners in Poland, Ohio, Banfield Pet Hospital offers a compelling and comprehensive option for veterinary care. Its integrated approach, centered on robust Optimum Wellness Plans, makes ongoing preventive care accessible and financially predictable, which is a significant benefit for local families. The wide array of services, from routine vaccinations and dental care to advanced diagnostics and surgery, means that pets can receive extensive care under one roof, fostering continuity and convenience.

The hospital's accessible location within PetSmart, combined with flexible operating hours including weekends, caters to the practical needs of busy Ohio residents. While individual experiences can vary, the consistent feedback regarding the caring nature of the veterinarians and the comprehensive support services, such as end-of-life care, underscore a commitment to the overall well-being of pets and their human families. For those seeking a long-term veterinary partner focused on preventive health and convenience, Banfield Pet Hospital in Poland, Ohio, remains a suitable and valuable resource for the local community.

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

Ohio Mahoning County Poland Doral Drive

1101 Doral Dr, Poland, OH 44514, USA

Banfield Pet Hospital Reviews

Been going here for 9 years. Always greeted warmly. Techs are normally friendly and pleasant except 1 which was my most recent interaction. She was not very personable. Love how the vet explains things on the phone. She seems to really care. A couple times it seemed that the drop off process took longer than normal or what I was use to. It took almost 30 minutes but still love the service they provide. I also have to mention that I was very impressed with the Faithful Companion service/business they use when a pet passes away. Will continue to bring pets here.
Mar 30, 2025 · Janet Pippin
First I called it was maybe like 9:15 talking to the receptionist she immediately started to give me numbers to a different clinics that were really far from me because they were closing at 10. After seeing more of my cat condition I made it a point to me just take him up there. it's only like 10 min from my house. It was like 10 min till 10 and the lady in the reception office didn't say a word just looked at me with my cat in my arms and hurry up to run out if the office ignoring me. I took him home I tried the fry next day again to bring him up there this time barley breathing I was told there wasn't a doctor till noon I then drove to a vet doctor on market by then he had died in my arms. Com see to find out all he needed was a catheter p you t in an do his blatter drained. The people who work and run this clinic don't belong in the position of running a hospital. This place is for emergencies but the only thing important to them is their own priorities and have no commitment to being of service or have any integrity to the field they chose as a career. Money is probably the only thing that is motivating this place of business. We need another clinic one that is a bit more passionate towards saving our pets. Especially when they are connected so deeply to our lives and family I lost one of the most important parts of my life and a little more of my faith in humanity. I can only hope that one day they get treated that way so they know how it feels to be treated with such disregard to like there lives have no value
Jan 29, 2025 · Joseph Rudolphi
This place is inconsistent and very unhelpful. It’s impossible to get a hold of anyone on the phone and when you do they only ever have drop off appointments. After taking my dog to a different vet office (even the Banfield in Cranberry Township) I realized it is not normal for my dog to have so much anxiety at the vet. They never allow us in the back to comfort our dog. The girls at the desk are unhappy and make you feel like an inconvenience even though it’s their job?? I would never recommend this office to anyone that actually cares about their animals.
May 16, 2025 · Cailin Gray
I believe this company has predatory policies. this is not against the doctors and front desk clerks at my local PetSmart Banfield Hospital. This has to do with the company that’s headquarters is in Canada. .I experienced a customer service representative from Banfield Pet hospital that was very unprofessional and not focused on taking care of their clients who pay a monthly premium to this company. whether our pet is seen or not . This company would not be Operatable if no clients paid the monthly wellness plan fees. This is my personal experience and I would not recommend Banfield to any pet owner. Look at the multiple one star reviews for this company.
May 23, 2025 · Ceyaire Milon
We have taken my three year old golden retriver here ever since he was a puppy. I do like the main doctor, Dr. Hedland she always seems very knowledgeable and helpful.We purchased their wellness plan when we first started going. Which was easy and quick to sign up for right there in the lobby, but as my dog got older we realized we didnt need the vet enough to be paying those prices every month. Plus on top of that even with the plan I still was paying about 400 dollars everytime we did have to go. On one of our last visits, I asked to cancel our wellness plan, because at the time, it was about 65 dollars a month for basically nothing. The front desk ladies (who are always pleasant) informed me that she wasn't able to cancel it and I'd have to speak with the vet techs once I was in the room. Once in with the vet tech I informed them that I wanted my plan canceled and she said that wouldn't be a problem. I left having fully paid my bill and with the assumption my plan had been canceled. It was only later when I got a bill from a collection agency saying I owed money to banfield because of my unpaid plan (that I had been told was canceled) that I realized they hadn't actually canceled it for me. Needless to say by the time I realized all of this was happening they hit my credit score for an unpaid bill that I had no knowledge of because they hadn't canceled the plan I'd asked them too.We also have been getting out heartworm medication through them. All we have to do is walk in and ask the ladies at the front desk for a refill when we are out. The last time my husband went they gave us a three month supply. When he went In today to get more they informed him they couldn't give us anymore until he had a heartworm test. They did not tell us the last time that it would be the last refill until he had a test completed. So now we are out of his medication and I have to try and scramble to find a place to get it from so that he gets it on time. All an all I am not impressed with how the place is run or how they communicate, and will not be using them anymore in the future.
Jan 31, 2025 · Megan Mastri