Banfield Pet Hospital Introduce
For pet owners throughout North Carolina, particularly those residing in the vibrant city of Winston-Salem and its surrounding communities, securing reliable and compassionate veterinary care is a cornerstone of responsible pet ownership. This article focuses on the Banfield Pet Hospital located on E Hanes Mill Rd, a facility that serves as a vital resource for local animal health. Understanding the services offered and the experiences of other pet parents can greatly assist in making informed decisions for your cherished animal companions.
Banfield Pet Hospital is a name recognized across the United States for its extensive network of veterinary clinics. The Winston-Salem location upholds this standard, aiming to provide a wide range of services designed to support the health and well-being of dogs and cats. From routine preventative measures to more complex medical needs, the clinic is equipped to handle various aspects of pet care. This overview will delve into the hospital’s accessible location, the comprehensive services typically available at a Banfield facility, and the specific highlights drawn from actual customer testimonials, providing a clear picture of what North Carolina locals can expect from this veterinary hospital.
The Banfield Pet Hospital in Winston-Salem is conveniently situated at 438 E Hanes Mill Rd, Winston-Salem, NC 27105, USA. This location places it within a well-trafficked commercial area, often co-located within or near major retail centers like PetSmart. This strategic positioning makes it exceptionally accessible for residents throughout Winston-Salem and the wider Forsyth County area, as well as those commuting from nearby towns in North Carolina.
Accessibility is a key advantage for a veterinary clinic, as pet owners frequently need to bring their animals in for various reasons, from scheduled appointments to unexpected health concerns. The E Hanes Mill Rd location ensures ease of navigation and ample parking, reducing the logistical stress associated with transporting pets. For North Carolina pet owners, having a professional and easily reachable veterinary hospital in their vicinity simplifies the process of providing consistent and timely healthcare for their animal companions. The presence within a retail complex often means convenient hours and additional pet-related resources nearby.
Banfield Pet Hospitals are known for offering a comprehensive suite of veterinary services, often structured to provide integrated care for pets throughout their lives. The Winston-Salem location on E Hanes Mill Rd adheres to this standard, providing a wide array of medical, surgical, and preventative care options for dogs and cats. While specific details can vary slightly by location and are best confirmed directly with the clinic, typical services offered include:
Comprehensive Preventative Care: This is a cornerstone of Banfield's offerings, often including tailored wellness plans (Optimum Wellness Plans®) that cover unlimited office visits, physical exams, vaccinations, and routine diagnostics. These plans are designed to make preventative care more affordable and predictable.
Vaccinations & Parasite Control: Essential vaccinations are provided to protect against common diseases, along with comprehensive programs for the prevention and treatment of internal (e.g., heartworms, intestinal parasites) and external (e.g., fleas, ticks) parasites, which are prevalent in the North Carolina climate.
Diagnostic Services: The hospital is equipped with in-house laboratory capabilities for immediate blood tests, urinalysis, and fecal exams. They also typically offer advanced imaging services such as X-rays and potentially ultrasound for thorough diagnosis of various medical conditions.
Routine Surgical Procedures: Common surgeries like spaying and neutering are performed. The clinic also typically handles a range of other soft tissue surgeries, always prioritizing patient safety, pain management, and effective recovery.
Dental Care: Comprehensive dental services, including professional cleanings, extractions, and oral health assessments, are offered to prevent periodontal disease and support overall pet health.
Microchipping: This essential service provides permanent identification, significantly increasing the chances of a lost pet being safely reunited with their family.
Nutritional Counseling: Veterinarians and staff can provide guidance on appropriate diets and feeding practices tailored to a pet's age, breed, weight, and specific health needs.
Behavioral Counseling: Assistance with common behavioral issues, offering advice and strategies to improve the well-being of both pets and their owners.
Senior Pet Care: Specialized wellness and management plans for older pets, focusing on age-related conditions, pain management, and maintaining a high quality of life.
Urgent Care: While not a 24/7 emergency hospital, Banfield clinics typically handle urgent, non-life-threatening conditions during their operating hours, and can provide referrals for critical emergencies.
End-of-Life Care: Offering compassionate support and humane options for end-of-life decisions, including euthanasia services and support for grieving families, as highlighted in customer reviews.
The true strengths of Banfield Pet Hospital on E Hanes Mill Rd are best illuminated by the experiences of its clients, showcasing its commitment to quality care and customer service.
Exceptional Compassion, Especially During Difficult Times: A standout highlight is the profound compassion shown by the team during sensitive moments. A particularly heartfelt review shared: "The love and compassion shown by this team was and continues to be outstanding. Dr Cook and her team were absolutely amazing when my husband and I had to say goodbye to our precious fur baby." This underscores a critical commitment to supporting pet owners through the emotional challenges of pet loss, making a painful experience as comforting as possible.
High Quality of Medical Care: Clients consistently express satisfaction with the medical care provided. One customer noted, "The care that Mista has received has been great and satisfying." This positive feedback suggests that the medical treatments and diagnoses are effective and meet client expectations for pet health outcomes.
Dedicated and Appreciated Staff: The team, including specific veterinarians like Dr. Cook and her support staff, are highly valued. The grateful client noted, "I appreciate each of them so much and highly recommend them!" This indicates a cohesive and caring team that makes a lasting positive impression on pet owners.
Consistency in Care: The commitment to ongoing excellent service is also highlighted: "And they continue to be just as wonderful with the fur baby we still have." This demonstrates reliability and consistent quality of care over time, building trust with long-term clients in the Winston-Salem community.
Convenient Location and Accessibility: As part of a larger retail environment, the clinic's location offers ease of access and often features ample parking, contributing to a convenient visit for pet owners. The ability to combine a vet visit with other errands can be a significant benefit for busy North Carolina families.
Wellness Plan Options: While not explicitly mentioned in these specific reviews, Banfield's widely known Optimum Wellness Plans® are a significant feature. These plans are designed to make preventative care affordable and predictable by bundling services, which can be a major draw for pet owners looking to manage healthcare costs and ensure consistent preventative attention for their pets.
Referral Confidence: The fact that clients confidently refer "a lot of dog lovers to Pet Smart" (implying the co-located Banfield) speaks to a high level of satisfaction and trust in the services provided, encouraging word-of-mouth recommendations within the local North Carolina community.
To connect with the team at Banfield Pet Hospital on E Hanes Mill Rd in Winston-Salem for your pet's healthcare needs, please use the following contact details:
Address: 438 E Hanes Mill Rd, Winston-Salem, NC 27105, USA
Phone: (336) 377-3026
Mobile Phone: +1 336-377-3026
It is always advisable to call the hospital directly to schedule appointments, inquire about specific services or wellness plans, or to discuss any urgent pet health concerns during their operating hours. Their website and online portal also typically provide options for appointment scheduling, access to medical records, and prescription refills for added convenience.
For the numerous pet owners residing in Winston-Salem, North Carolina, and the surrounding regions, Banfield Pet Hospital on E Hanes Mill Rd presents itself as a highly suitable option for their animals' veterinary care needs. Its suitability is firmly rooted in a combination of compassionate service, comprehensive care offerings, and practical accessibility.
Firstly, the profound testimonials from clients regarding the team's "love and compassion," especially during the incredibly difficult time of saying goodbye to a beloved pet, speak volumes about the emotional support provided. This empathetic approach, exemplified by Dr. Cook and her team, ensures that pet owners feel understood and supported, which is a critical aspect of veterinary care that goes beyond mere medical treatment. The consistent positive experience, even with subsequent pets, reinforces this commitment to compassionate, long-term relationships with their clients and their fur babies.
Secondly, as part of the Banfield network, this hospital typically offers structured wellness plans that can make preventative care both comprehensive and financially manageable. For North Carolina families looking to budget for their pet's health while ensuring regular check-ups, vaccinations, and early detection of potential issues, these plans can be a significant advantage. This proactive approach to health aligns with responsible pet ownership and contributes to the longevity and quality of life for pets.
Furthermore, the convenient location within a retail complex on E Hanes Mill Rd enhances its accessibility. This ease of access, combined with ample parking, minimizes logistical hurdles for busy pet owners in Winston-Salem. The positive word-of-mouth referrals from satisfied clients also indicate a strong level of trust and confidence within the local community.
In conclusion, Banfield Pet Hospital on E Hanes Mill Rd provides a blend of dedicated, compassionate veterinary expertise and practical, accessible services. For North Carolina locals seeking a reliable and caring partner in their pet's health journey, from routine wellness to navigating life's most challenging moments, this hospital stands out as a highly recommended and suitable choice.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
438 E Hanes Mill Rd, Winston-Salem, NC 27105, USA
Banfield Pet Hospital Reviews
I will say. The care that Mista has received has been great and satisfying. I have referred a lot of dog lovers to Pet Smart.
Jan 29, 2025 · Kenneth MoodyThe love and compassion shown by this team was and continues to be outstanding. Dr Cook and her team were absolutely amazing when my husband and I had to say goodbye to our precious fur baby. And they continue to be just as wonderful with the fur baby we still have. I appreciate each of them so much and highly recommend them!
Mar 26, 2025 · Leslie HuttoBanfield Hanes Mill Road was a terrible experience. The front desk staff was unorganized and untrained. They did not seem to communicate very well and check-in was chaos.They did not call to confirm services, they basically checked that they completed everything on the wellness plan that was available yet I did not approve any of the services. They did not go over any results and did not give a follow-up call for results. I waited for a pick-up call and never received one to pick them up. I arrived and they had not checked my dogs ears as requested and I was told "You arrived to pick them up, we swabbed the ear but did not run" STRANGE.... I told them that I called to ask when to come and was told to come. My dogs are not on the same shot schedule and I did not approve vaccines but yet they were both given 3. TERRIBLE experience start to finish. Would not return.Only received a call when I switched everything over to the Hanes Mall location. They were great and I would highly recommend switching.
Apr 28, 2025 · Angela MounceI made an appointment at PetSmart Grooming Salon for my 8 month old Shih Tzu pup to get groomed. The salon tech told me since this was my pup's first time she might not get completed. Sure enough she called me and told me that she could not finish her. The salon tech said my pup was so so sweet, but very nervous. She suggested I bring her back in four weeks to try again and get her used to coming. She wanted to charge me over $45 for shampoo which I do to her every week, nail clipping which I do to her, face trim which I do, and pulling hairs from her ears (why would you do such a painful thing to a new pup's first experience with you?). I asked why didn't she call me to let me know the puppy was too "nervous" for the cut, because I would have taken her home and done all of the other stuff my dang self for FREE?! She said she thought she told me that, which she did NOT. Then she told me I could pay and schedule to come back in four weeks, or I could opt to not pay but never be able to come back to PetSmart salon again. I chose to NEVER come back again!! As if they are the only fish in the sea... laughable! I have NEVER ever heard of a dog groomer not grooming a puppy because it is "nervous"!! I went home and went on Amazon and ordered a dog clipper set and did the job myself in one hour!!! Just so you all know. I am a kindergarten teacher NOT a dog groomer. I don't think I did too bad, and I WILL be taking my grooming needs to Petco if I don't feel like doing it myself next time! Here are some before and after shots.
Jul 03, 2024 · Roshonne BuchheitOn vacation my dog experienced an urgent problem. The cost here was roughly 2x the charge of his regular vet. I thought this was great considering we got a same-day appointment and there was no requirement for "new patient assessment" or anything crazy like a vet's office would charge. What a blessing to have a place like this that just gets the job done without any fuss...we are so grateful! Staff was also super nice 👍
Nov 27, 2024 · Tina McRee
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