East Tennessee Veterinary Hospital @ Gray Introduce
Hello, fellow Tennessee pet parents! We all understand that our furry, scaly, and feathered companions aren't just animals; they are deeply loved members of our families. When they're in need, we want nothing less than the most compassionate, knowledgeable, and reliable veterinary care available. For those of us living in and around Gray, Tennessee, East Tennessee Veterinary Hospital @ Gray stands out as a beacon of exceptional animal healthcare, earning profound trust and gratitude from the local community.
East Tennessee Veterinary Hospital @ Gray is a dedicated veterinary clinic committed to providing comprehensive and empathetic care for pets. Their philosophy centers on nurturing the human-animal bond, striving to create a harmonious relationship between people and their animal companions. They believe in offering state-of-the-art medical care, ensuring that your four-legged friends receive the highest standard of treatment available. This commitment extends from routine check-ups and preventative medicine to handling complex medical emergencies and offering heartfelt support during the most difficult times.
The core of East Tennessee Veterinary Hospital's excellence lies within its team of highly dedicated animal lovers, including esteemed veterinarians like Dr. Bixler. They are not just medical professionals; they are compassionate individuals who make it their goal to treat each patient as if they were their own pet. This dedication translates into personalized attention, gentle handling, and a genuine understanding of the emotional bond between pets and their owners. They are prepared to discuss all aspects of preventative medicine, aiming to keep pets as healthy as possible, and work tirelessly to make a sick pet feel better as soon as possible.
The hospital's commitment goes beyond clinical expertise; it encompasses empathy and support. As evidenced by deeply moving testimonials, their team stands by pet owners through joy and sorrow, providing not just medical treatment but also emotional comfort and guidance. For Tennessee pet owners, this blend of advanced veterinary medicine and profound compassion makes East Tennessee Veterinary Hospital @ Gray an invaluable partner in their pet's health journey.
East Tennessee Veterinary Hospital @ Gray is conveniently located at 5575 Bobby Hicks Hwy, Gray, TN 37615, USA. This accessible location places it firmly within Gray, Tennessee, making it a convenient destination for pet owners throughout the town and its surrounding communities in Washington County. Bobby Hicks Highway is a well-traveled route, which helps ensure straightforward navigation to the clinic, reducing any potential stress for both pets and their owners during travel.
The hospital's operating hours are structured to accommodate the needs of local Tennessee pet owners. They are open Monday through Friday from 7:30 AM to 5:00 PM, with extended hours until 7:00 PM on Thursdays. They are closed on Saturdays and Sundays. These consistent weekday hours provide ample opportunity for routine appointments, urgent care during business hours, and various medical procedures. The clinic is part of a network that includes other locations, allowing for shared medical records and access to urgent care appointments across their facilities, which can be a significant advantage for North East Tennessee residents. The easy access to their facility means that quality veterinary care is readily available, allowing for timely and consistent health management for our beloved animals in the Gray area.
East Tennessee Veterinary Hospital @ Gray provides a wide array of comprehensive veterinary services designed to ensure the health and well-being of your beloved pets. Their offerings span from preventative care and routine check-ups to advanced diagnostics and surgical interventions.
- Wellness Exams and Consultations: Comprehensive physical examinations to establish a baseline for your pet's health, monitor weight, and detect any potential problems before they become major issues. This also includes discussions on diet, preventative medicine, and exercise.
- Nutritional Counseling: Guidance on appropriate diets tailored to your pet's specific life stage and health needs, helping to manage weight and overall well-being.
- Vaccinations: Essential immunizations to protect pets from a variety of common and serious diseases, with personalized recommendations based on your pet's unique risks and lifestyle in the Tennessee region.
- Microchipping: A simple, safe, and effective procedure to implant a tiny chip under your pet's fur, registered with their vital information, significantly increasing the chances of retrieval if they ever become lost.
- Preventative Medicine: Proactive measures to safeguard your pet's health, including parasite control (heartworm, fleas, ticks), regular screenings, and lifestyle advice.
- Diagnostics: Utilizing state-of-the-art in-house diagnostic testing with advanced technology to provide timely and accurate results, including blood work, urinalysis, and potentially more advanced imaging.
- Surgery: Performance of various surgical procedures, from routine spays and neuters to more complex operations, with experienced and highly trained surgeons and a focus on patient comfort and smooth recovery.
- Dental Care: Comprehensive dental services, which may include cleaning, extractions, and other procedures to maintain oral hygiene and prevent systemic health issues.
- End-of-Life Care: Compassionate support and humane options for end-of-life care, often including euthanasia, provided with profound empathy and understanding during difficult times.
- Boarding: Offers boarding services, providing a safe and supervised environment for pets.
- General X-Ray: Utilization of X-rays (digital radiography) to examine a pet's internal body systems for accurate diagnosis.
- Pharmacy: A fully stocked, on-site pharmacy for convenient access to your pet's prescription needs, aiming to save you time.
East Tennessee Veterinary Hospital @ Gray distinguishes itself with several remarkable features and highlights that make it a truly exceptional choice for pet owners across Tennessee.
- Profound Compassion and Empathy: Customer testimonials, particularly the lengthy and heartfelt review, consistently highlight the extraordinary compassion of the staff, especially Dr. Bixler. They demonstrate genuine care during highly sensitive and tragic situations, such as end-of-life care, offering emotional support, hugs, and personal assistance, extending far beyond typical veterinary duties.
- Dedicated and Knowledgeable Veterinarians: The clinic is praised for having veterinarians who are not only very knowledgeable but also kind and patient. They provide thorough examinations and effective treatments, as evidenced by successful dental cleanings and critical care for rescued animals.
- Exceptional Patient Care: The team's commitment to treating each patient like their own is a recurring theme. They go above and beyond, as seen when Dr. Bixler stayed late for a grieving family or worked tirelessly to save a kitten hit by a car, even as it went in and out of consciousness.
- Strong Focus on Communication and Client Education: The staff excels at explaining everything clearly, making clients feel comfortable. They are proactive in providing information, such as emailing details on products to help with dental hygiene, empowering pet owners to continue care at home.
- Responsive and Helpful Staff: From the front desk to the veterinary technicians, the team is described as friendly, super sweet, helpful, and accommodating, creating a welcoming and supportive environment for clients.
- Commitment to Preventative Medicine: They emphasize proactive health management, including discussions on diet and exercise, and aim to catch problems early to ensure the best possible outcome.
- Positive Outcomes for Rescued Animals: The clinic's success in helping a kitten, miraculously surviving a car accident, thrive post-care further showcases their dedication and medical capabilities.
- "Outstanding" Overall Experience: Multiple reviews use terms like "outstanding" to describe the overall quality of service, indicating a consistently high level of satisfaction among clients.
For our Tennessee neighbors in Gray and the surrounding areas seeking exceptional veterinary care, here is the contact information for East Tennessee Veterinary Hospital @ Gray:
Address: 5575 Bobby Hicks Hwy, Gray, TN 37615, USA
Phone: (423) 557-3035
Mobile Phone: +1 423-557-3035 (This is typically the same as the main phone number for general inquiries and scheduling.)
Their website also often provides details on hours, services, and appointment requests.
For pet owners throughout Tennessee, and specifically in the Gray area, East Tennessee Veterinary Hospital @ Gray stands as an exemplary choice for comprehensive and profoundly compassionate veterinary care. The heartfelt testimonials from real customers paint a vivid picture of a clinic that goes far beyond typical medical services, demonstrating an extraordinary level of empathy and support for both pets and their grieving families during the most challenging times. The story of Dr. Bixler staying late to comfort a devastated family after the loss of their cat, and then subsequently working tirelessly to save a newly found injured kitten, truly highlights the exceptional dedication and genuine love for animals that permeates this hospital.
This blend of advanced medical expertise—from thorough examinations and professional dental cleanings to critical care in emergencies—with such a profound commitment to compassionate client and patient care makes East Tennessee Veterinary Hospital @ Gray uniquely suitable for locals. They prioritize clear communication, ensuring pet parents are fully informed and comfortable with all aspects of their animal's treatment. The convenient location on Bobby Hicks Highway and their accommodating hours further enhance their accessibility for busy Tennessee families. Choosing East Tennessee Veterinary Hospital @ Gray means entrusting your beloved companion to a team that not only possesses excellent medical knowledge but also a deep, heartfelt understanding of the special bond you share with your pet, making them an invaluable asset to our North East Tennessee community.
East Tennessee Veterinary Hospital @ Gray Photos










East Tennessee Veterinary Hospital @ Gray Location
East Tennessee Veterinary Hospital @ Gray
5575 Bobby Hicks Hwy, Gray, TN 37615, USA
East Tennessee Veterinary Hospital @ Gray Reviews
*edited to add an updated photo of the kitten we found, who is now thriving and doing very well thanks to the initial help of this clinic* I have tons of great things to say about this clinic but here is part of our story with two of our three animals that have seen them.My first cat, a 3yr 11mo old Siamese experienced a medical emergency last Friday. He had been having some odd symptoms here and there but overall had been acting himself up until then. Without warning he started vomiting profusely, his head was trembling, he was crying out, constantly moving up and down because he could not get comfortable, and had become lethargic. He also had not eaten his breakfast which was not like him. I took him in to East TN, who had seen him unexpectedly before in 2021, and they took great care of my baby then too.Unfortunately, he was sicker than we ever could have imagined. His bladder was severely swollen due to blockage and he passed away the next day (at night) leaving us absolutely devastated. Dr. Bixler stayed until we were able to get there about 9-9:30pm. We cried together, she hugged me, we talked, she helped load me and him into the car while I held his little body…. and we left.I have reasonably not been doing well. I took off work for my mental health, as I had been crying every single day since losing my baby boy. Little did I know I would be making another trip to see Dr. Bixler not even a week later for a kitten sent to me by my sweet boy. I was driving down the road and witnessed a poor kitten get hit by a car at least twice right in front of me. Miraculously, he survived with no major injuries. She and her team worked to save him as he went in and out of consciousness.I realize this is a lengthy review that may not be read all the way through, but they have been simply amazing to my now lost sweet baby boy, this new found kitten, and my aforementioned third animal - my American Staffordshire Terrier.
Mar 31, 2025 · Brit BratThis vet office is outstanding! Every veterinarian we have worked with has been very knowledgeable, kind, and patient. They did a fantastic job cleaning my little dog’s teeth. My wife really loves their motto as well. The young lady at the front was so helpful because she emailed my wife information on products that can help keep our dogs’ teeth clean. So glad we found this veterinarian office.
Jan 26, 2025 · Steve GoodgerI can’t say enough good things about this place! They are the most loving and caring group that genuinely care about your pets. My sweet pup was very sick the other day and they took up their lunch break to make sure she was taken care of, and they did in fact save her life that day. They never rush or dismiss anything, they make sure you get the help you need each and every time. I am forever grateful for this place and the compassion and love for animals each of the employees have.
Jun 15, 2024 · Braelyn GrantThe staff is amazing and very loving with our fur baby. It was very affordable! Updating to include that they are providing wonderful continued care. Highly recommend!
Oct 06, 2023 · Donna Koenigsaecker-HoyleI was very impressed with the outstanding quality of service as well as the wonderful friendly staff that assisted with my cat Cha Cha. Dr. Taylor was awesome and very knowledgeable with how to treat my cat's illness. I'm very sad because I will be moving fas away soon, and will probably never find a vetinarian as good as Dr. Taylor!
Mar 08, 2022 · Carolina
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