Emergency Veterinary Services of Lisle: Urgent Care for Your Pet

Emergency Veterinary Services of Lisle Introduce

For pet owners in Illinois, the sudden onset of a medical emergency for a beloved animal can be a source of immense stress and anxiety. Unlike a routine check-up, an emergency requires immediate, expert attention, often during after-hours when a regular veterinarian's office is closed. This is where Emergency Veterinary Services of Lisle steps in as a critical resource for the community. As a dedicated animal hospital specializing in urgent and emergency care, this clinic is fully equipped to handle a wide range of critical situations for dogs and cats. From sudden injuries to serious illnesses, their compassionate and skilled team is prepared to provide the necessary treatment and support when your pet needs it most.

The core mission of Emergency Veterinary Services of Lisle is to bridge the gap between your pet's regular vet hours and a critical need for care. Their staff is on-site and ready to triage and treat patients, ensuring that your pet receives prompt attention. They understand the emotional toll of a pet emergency and strive to create a calm and supportive environment for both the animal and the owner. This is not a place for routine vaccinations or annual exams, but rather a specialized facility focused entirely on providing high-level medical intervention during a crisis. Their professionalism is matched by their empathy, a quality that is particularly valued during the difficult and often overwhelming circumstances of a pet emergency.

Emergency Veterinary Services of Lisle is conveniently located at 820 Ogden Ave, Lisle, IL 60532, USA. Situated in the heart of the Lisle area, it is easily accessible for residents of surrounding communities, including Naperville, Downers Grove, and Lombard. The facility offers on-site services and is designed with accessibility as a top priority.

For the convenience of all clients, the clinic provides a wheelchair-accessible entrance, a wheelchair-accessible parking lot with free on-site and street parking, and a wheelchair-accessible restroom and seating. This inclusive approach ensures that every pet owner can navigate the facility comfortably during what is already a stressful time. The facility also features gender-neutral restrooms and is a designated LGBTQ+ friendly and Transgender safespace, highlighting their commitment to creating a welcoming environment for everyone in the community.

Emergency Veterinary Services of Lisle offers a focused range of critical care services to address urgent situations.

Emergency Care and Urgent Care for a wide range of ailments.
Advanced Diagnostic services including Dog Ultrasounds and Dog X-Rays.
Surgery Services, including Cat and Dog Emergency Surgery.
Specialized care for Pet Poison Control Care and other urgent conditions.
Compassionate End-of-Life Care, including Dog Euthanasia and Cremation Services.
Supportive services like Memorial Services and Dog Memorial Services to help families cope with loss.

Emergency Veterinary Services of Lisle is defined by several key features and highlights that are especially important for an emergency clinic.

Availability of on-site services to provide immediate care for critical cases.
A compassionate and empathetic staff, praised by clients for their support during difficult times.
Specialization in emergency and urgent care, making them a go-to resource when regular veterinary offices are closed.
The facility is a certified LGBTQ+ friendly and Transgender safespace.
Provides a full spectrum of end-of-life care, from humane euthanasia to memorial packages, handled with grace and professionalism.
Offers multiple convenient payment options, including credit cards, debit cards, and NFC mobile payments.
The staff is known for their honest communication and for taking the time to explain procedures and options to pet owners.

For immediate assistance or to inquire about services, you can contact the clinic using the following information:

Address: 820 Ogden Ave, Lisle, IL 60532, USA

Phone: (630) 960-2900

In the face of a pet emergency, what is truly worth choosing is not just a place with advanced medical equipment, but a team with profound empathy. Emergency Veterinary Services of Lisle stands out because of its exceptional commitment to compassionate care, which is a rare and invaluable quality during moments of high stress and grief. As evidenced by numerous heartfelt client testimonials, the staff, including the veterinarians and technicians, are known for their ability to handle difficult situations with grace and kindness. They don't just treat animals; they comfort their families, providing honest information and emotional support through the hardest decisions. The fact that the team is willing to wait and ensure you have all the time you need, as one client's review mentions, speaks volumes about their dedication to the human-animal bond.

Beyond their empathy, the clinic's specialization in emergency services makes them a reliable resource when your primary vet is unavailable. They are equipped to handle urgent situations, from diagnostics like ultrasounds and X-rays to immediate surgeries, providing a lifeline for pets who can't wait until the next business day. The on-site services and efficient triage system ensure that critical cases are attended to without delay. While no one wants to find themselves in the position of needing an emergency vet, knowing that a place like Emergency Veterinary Services of Lisle exists provides immense peace of mind. Their professionalism, combined with a deeply compassionate approach to both pet care and pet parent support, makes them an invaluable and highly recommended choice for urgent veterinary needs in the Illinois area.

Emergency Veterinary Services of Lisle Services

Emergency Veterinarian Service
Animal Care
Cat and Dog Emergency Surgery
Our emergency animal hospital offers emergency surgery services to cats and dogs in the Lisle, IL area.
Cremation Services
Emergency Veterinary Services of Lisle offers compassionate pet cremation services to support families in Lisle, IL, and surrounding areas. Their caring team provides respectful and dignified options to honor your beloved pet’s memory during a difficult time.
Dog Cremation
Our veterinarians understand how difficult it can be saying goodbye to a beloved pet, which is why we are able to make all necessary arrangements for dog cremation at our animal hospital. We'll discuss all options with you so you can make an informed decision.
Dog Euthanasia
Our veterinarians provide compassionate dog euthanasia services to help you say goodbye to your pet in a comfortable environment. We're here to help you through this difficult time.
Dog Memorial Services
We understand how hard it is to lose a beloved family pet, and that's why we offer and take are of all dog memorial services for you during this difficult time. Some of our services include clay paw prints and engraved urns.
Dog Ultrasounds
Our veterinarians provide dog ultrasounds because they give us the capability to see what's wrong with your pet. Ultrasounds do not require any sedation and are quick and painless for your pet.
Dog X-Rays
Our animal hospital offers dog x-rays so our veterinarians can take a closer look at what is wrong with your pet. X-rays help us take closer took at what may be wrong with your pet and can help us develop an accurate and fast diagnosis.
Emergency Care
At our Lisle animal hospital, we provide rapid-response emergency care for cats and dogs, offering critical treatment to stabilize pets in urgent situations. Our experienced team is equipped to handle a wide range of emergencies, ensuring your pet receives prompt, life-saving care.
Emergency Vet Care
We provide emergency vet care to cats and dogs in Lisle and surrounding communities. Never hesitate to call us if you think your cat or dog may be having an emergency. Our emergency vets are available to care for your pet when you need us most. Call us now.
Memorial Services
Pet Care
At Emergency Veterinary Services of Lisle, comprehensive pet care is at the core of our mission, from preventive wellness visits to specialized medical attention. Our dedicated veterinarians and staff provide a range of services designed to support your pet’s health, happiness, and quality of life.
Pet Poison Control Care
Our emergency veterinary hospital in Lisle, IL offers poison control care to pets in the area.
Surgery Services
Urgent Care
Emergency Veterinary Services of Lisle provides prompt and efficient urgent care for pets with non-life-threatening but immediate medical needs. Our expert team offers timely assessments and treatment, giving your pet the care they need while minimizing the stress and worry for both pets and owners.

Emergency Veterinary Services of Lisle Details

Service options
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Amenities
Gender-neutral restroom
Restroom

Crowd
LGBTQ+ friendly
Transgender safespace

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parking
Free parking lot
Free street parking
On-site parking

Emergency Veterinary Services of Lisle Photos

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Emergency Veterinary Services of Lisle Location

Emergency Veterinary Services of Lisle

Illinois DuPage County Lisle Ogden Avenue

820 Ogden Ave, Lisle, IL 60532, USA

Emergency Veterinary Services of Lisle Reviews

An average rating of ★3.9 from 274 user reviews.

compassionatequestionsx-rayphoneinformationreceptionistnamedeskfluidsreview

★ 5★ 4★ 3★ 2★ 1

This is a long overdue review of my experience with the amazing veterinary staff here. In September, my cat Luna experienced a medical emergency resulting in a need to have to make the decision to put her to sleep. She had been experiencing some health issues for a few months prior that were being managed by her regular vet when the situation turned dire one morning and a rush to the emergency vet had to be made. Our regular vet at Elmhurst Animal Care Center called ahead to let the staff here know of the situation. They welcomed my husband and our cat Luna, with open, compassionate arms. They waited until I could arrive from work in Chicago before any decisions were made. We never felt rushed or like a burden. The vet on staff that day, Dr. Heather, went over all of the information as many times as we needed to process. The tech that day, Jenny, sat with us and comforted us while we made the hardest decision we’ve ever had to make. They were compassionate and we could feel that they were loving, caring people. I think we all cried on the floor that day. The euthanasia procedure was explained clearly and Dr. Heather was kind and gentle with Luna and with us. We were allowed all the time we needed. They offered cremation and memorial packages. It’s hard to grasp after such a difficult day but it’s so appreciated. Jenny explained this all so well and she was great comfort to us during this very difficult time. An emergency euthanasia is HARD and emotional but the grace, class, care and empathy of the staff here is exactly what you need on a day like that. Thank you all, truly.
November 28 · Krystle Pyrzynski
The hardest decisions to make this day… but they were so wonderful! Im so thankful for the compassion you had for my dog and us. The honesty truly helped lead us during this difficult time. I would highly recommend.
April 19 · Michelle Gallaga
First, let me day i never take the time to write up a review. But i had to...I had an emergency with my pup 4th of July weekend... & only they were open. They were fantastic! Jenifer at the desk was kind, nice and explained everything well. Dr. Amy Smith was wonderful!! She took care of my dog, then went the extra mile , said tell me about whats going on with her. Asked, had this happened before, told me things to do to help so that it won't happen again... wow! I couldn't of been more impressed. I wish they were regular vet. I'd take all my dogs they're in a minute. Thank you for the great care of my girl and for going above and beyond with the tips and advice... thanks for working on a holiday weekend. 5 stars ladies! Thank you!
July 06 · Christina Lupo
We had to rush our beagle in to the ER late on a Saturday night in mid-July. Dr. Graves and her team were able to diagnose the issue. They were calm and reassuring in a moment of extreme duress for the beagle and her people. When trying to diagnose, they asked us appropriate questions, and then performed appropriate diagnostic tests. They made sure we were aware of any tests they were performing, in addition to the costs of each test. She was successfully diagnosed and provided with necessary meds, that held her over for the rest of the weekend, until we were able to see a specialist on Monday. We will be forever grateful for the care our beagle received .
August 05 · Sandra Vavra
I want to preface this review with the fact that I myself am a veterinarian and have worked in emergency medicine for the better part of 12 years. I never dreamed that I would have such a negative interaction with a colleague as to warrant a review, but here we are.My family moved to Illinois this weekend and our beloved Chihuahua was killed tragically the first day we were here. As I didn't know anyone here yet, I called this ER to see if they could help arrange cremation. The receptionist was completely uncaring on the phone and never once expressed sympathy for our loss. This should have been my first sign. My father brought my dog to them at I was in no shape to drive.After getting home and reviewing the bill, I was shocked and horrified to see that I was charged a $190 "emergency fee" on top of the cremation and paw print charges. I was further horrified to see that the receipt had my personal information, but listed my dog as "Gilbert". My dog was a female with a W name. The paw prints they did were messy and covered in mud, a painful reminder of my girl's final struggle.I immediately called back and the receptionist again was completely uncaring. She said their emergency fee was for them "being open" even though no exam nor consultation was ever performed. I also was not allowed to speak to any kind of supervisor and told someone might call me back in 48 hours. I told them this was completely unacceptable and that I would be down immediately to collect my dog's body as I had no confidence that I would be receiving the remains for the correct pet.They released her remains to me with a terse "sorry for your loss" and we immediately brought her to VEG where we were comforted and treated with humanity. Not once did I receive an explanation or apology for how my dog's information was totally wrong and nearly irreversibly cremated with no proof of who was right.In all of the years and clinics that I have worked in, I have never seen a client charged an emergency fee for a deceased pet. It was disheartening and cruel to be treated with indifference and greed in our moment of grief. If they would treat a colleague this way, I truly hate to think of how they would treat the general public.I have since called several surrounding clinics to check their policies. Not a single one said they charge an ER fee for DOA patients and every one expressed sympathy for my loss. Do better.
May 26 · Heidi E.