Mt Plaines Animal Hospital Introduce
Introduction / Overview
For pet owners across Illinois, finding a compassionate, knowledgeable, and reliable animal hospital is crucial for ensuring the health and happiness of their furry family members. In Mt. Prospect, Mt Plaines Animal Hospital stands out as a beacon of exceptional veterinary care. This facility is more than just a place for medical treatment; it is a dedicated space where the staff, led by professionals like Dr. Ruffolo, treats every animal with the kindness and dedication they deserve. The hospital's philosophy centers on providing comprehensive, reliable, and transparent care, building a strong bond of trust with both pets and their owners. They understand the deep connection people have with their animals and strive to make every visit as comfortable and stress-free as possible. The team’s approach is not just about treating illnesses but also about educating pet owners and providing preventative care to ensure long and healthy lives. Mt Plaines Animal Hospital offers a wide range of services, from routine wellness exams and vaccinations to more complex surgical and dental procedures. The staff's commitment to excellence is evident in their respectful and attentive communication, ensuring that clients are fully informed about diagnosis and treatment options without any pressure. This focus on ethical and transparent care is a significant reason why so many local pet owners, even after facing difficult situations, continue to highly recommend the hospital. They are a staple of the local community, offering a professional yet warm environment where pets are truly cared for. The hospital has been serving the community for over 40 years, building a legacy of trust and quality. They are proud members of the American Animal Hospital Association, which speaks to their adherence to higher standards of care and their commitment to ongoing excellence. This long-standing presence and dedication to quality service make them a trusted partner in your pet's health journey. Their services are comprehensive, ensuring that all aspects of your pet’s health are managed under one roof, providing a seamless and coordinated care experience.
Location and Accessibility
Mt Plaines Animal Hospital is conveniently located at 888 E Northwest Hwy, Mt Prospect, IL 60056, USA. Its prime location in Mt. Prospect makes it a central and easily accessible option for pet owners throughout the surrounding Illinois communities. The hospital is committed to providing a comfortable and accessible environment for all visitors. The facility features a wheelchair-accessible car park, which makes arriving and getting to the entrance smooth and easy, especially when managing an anxious or unwell pet. The commitment to accessibility continues with a wheelchair-accessible entrance, ensuring a welcoming path into the building for everyone. The amenities within the clinic also include a toilet, providing convenience for clients during their visit. The hospital recommends appointments, which helps them manage their schedule efficiently and ensures that each pet receives the focused and timely care they deserve. This system helps to reduce wait times and provides a more personalized experience. The ease of getting to the clinic, combined with its thoughtful accessibility features, demonstrates their dedication to providing a stress-free and positive experience for all clients. This attention to detail reflects their overall philosophy of compassionate care that extends beyond the treatment room to the entire client journey. The location is well-known in the area, which simplifies navigation for both new and returning clients, making it a reliable and convenient option for all of their pet health needs.
Services Offered
- Wellness Exams: Regular checkups for pets of all ages, from puppies and kittens to seniors.
- Vaccinations: Customized vaccination plans to protect pets from common diseases.
- Surgery: A full range of surgical procedures, from routine spaying and neutering to more complex operations.
- Sick Care & Emergency: Appointments or walk-in service for ill and emergency patients.
- Dog & Cat Boarding: Veterinary-supervised boarding services for a safe and secure stay.
- Nutrition: Guidance on proper nutrition and dietary needs throughout a pet's life.
- Hospice: Compassionate end-of-life care and support for pet owners.
- Dental Care: Comprehensive dental hygiene, including cleanings, exams, and surgery.
- Parasite Prevention: Solutions for preventing and treating parasites that can cause serious illness.
- Grooming: Basic grooming services like baths and nail trims.
- Puppy & Kitten Care: Specialized care and advice for young pets.
- Health Certificates: Issuing necessary documentation for domestic and international travel with pets.
- Other Services: Includes radiography, ultrasounds, microchipping, and a fully stocked on-site pharmacy.
Features / Highlights
- Transparent and Ethical Care: A major highlight is the clinic's commitment to transparency and ethical practices. The staff, and particularly Dr. Ruffolo, are praised for not upselling unnecessary surgeries or vaccines. They provide honest advice, recommending only what is truly needed for the pet's health, which builds a strong sense of trust with clients.
- Exceptional Compassion and Kindness: The team is consistently described as compassionate, kind, and knowledgeable. A client, even after a difficult loss, felt an "amazing experience" due to the staff's dedication and kindness. Dr. Ruffolo's hands-on approach to pain management was a source of great comfort.
- Thoughtful Client and Patient Service: The staff goes above and beyond to accommodate the needs of both the animals and their owners. For example, they respect a dog's fear of other animals by calling clients in the car when the waiting room is clear, allowing a less stressful entry. This level of personalized service is highly valued.
- Comprehensive Service Offerings: The hospital provides a wide range of services under one roof, from wellness exams and vaccinations to advanced surgeries and boarding. This makes it a convenient and reliable one-stop-shop for a pet's health needs, ensuring continuity of care.
- High Standards of Care: As a member of the American Animal Hospital Association, Mt Plaines Animal Hospital adheres to a higher standard of care and undergoes voluntary inspections to ensure they follow strict guidelines. This certification is a strong indicator of their commitment to excellence.
Contact Information
Address: 888 E Northwest Hwy, Mt Prospect, IL 60056, USA
Phone: (847) 259-0330
What is worth choosing
For pet owners in the Illinois region, choosing Mt Plaines Animal Hospital is a decision that guarantees a partnership built on trust, compassion, and professional excellence. One of the most compelling reasons to choose this hospital is their unwavering commitment to transparent and ethical veterinary care. Clients, like the one who praised Dr. Ruffolo, appreciate that the team never tries to upsell services or products. They provide honest recommendations, focusing on what is truly necessary for the pet's well-being, which is a rare and highly valued quality in the industry. This approach not only saves clients money but also fosters a deep sense of reliability. Another significant factor is the extraordinary level of compassion demonstrated by the staff. Even in the face of a pet's terminal illness, the kindness and dedication of Dr. Ruffolo and her team helped a family manage their pet’s pain and feel supported through a difficult time. This shows a profound commitment to animal welfare and client emotional well-being that goes beyond standard medical practice. Furthermore, the hospital's thoughtful accommodations for pets with special needs, such as calling clients from the car to avoid a stressful encounter with other animals, highlight their personalized and attentive care. This level of consideration ensures that every visit, no matter the circumstances, is handled with the utmost care. The comprehensive range of services, from wellness exams and surgical procedures to boarding, also makes Mt Plaines Animal Hospital a convenient one-stop-shop for all your pet’s needs. Being a certified member of the American Animal Hospital Association further solidifies their reputation for maintaining the highest standards in veterinary medicine. For anyone seeking a vet in the Mt. Prospect area who is not only skilled and knowledgeable but also deeply caring and trustworthy, Mt Plaines Animal Hospital is an outstanding and highly recommended choice. They provide a safe and professional environment where your pet is truly treated like family.
Mt Plaines Animal Hospital Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Amenities
- Toilet
Planning
- Appointments recommended
Mt Plaines Animal Hospital Photos



Mt Plaines Animal Hospital Location
Mt Plaines Animal Hospital
888 E Northwest Hwy, Mt Prospect, IL 60056, USA
Mt Plaines Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I had an amazing experience at Mt Plaines Animal Hospital! Dr. Ruffolo took the time to explain every step of diagnosis and treatment options and her staff are so amazing unfortunately I lost my Dog Brody but the time he was under Dr.Ruffolo care she helped him managing his pain I can’t thank her enough for her kindness and dedication!! 🐶 I highly recommend Dr. Ruffolo and her team to anyone looking for compassionate, Knowledgeable.and reliable care for their furry Babies!!!🐶🐶🐶
May 12 · Ideyuki FigueroaDr. R, never tries to up sell any surges or vaccines. If she thinks your animal doesn't need something or isn't necessary she will tell you. The front staff are wonderful ladies. They respect my dog htes other animals so calls us in the car and tells us it's clear to bring our dog in. Love this place
February 24 · Christie BuonsanteWe have been with Mt Plaines Animal Hospital for a long time. We recently had to say goodbye to our dog Maddy. Dr. Ruffolo was very kind and humane with Maddy and with us. I can’t thank you all enough for everything you have done for us over the years. I know we will see you again.
August 16 · Noreen EssenbergLove this place. They treat our dog well and he actually gets excited to go!
April 19 · Steve PeshaI moved to the area 4 years ago and went to several vets in the area until I found Mt. Plaines. I’ve been taking my cat here for 2 years now and they are awesome. The staff is friendly, responsive and courteous and Dr. Ruffolo is attentive, caring and very knowledgeable. My search is over.
May 13 · elpescador
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