Banfield Pet Hospital Introduce
For pet owners across the Chicagoland area, finding a reliable and compassionate veterinary partner is a crucial decision for the long-term health and happiness of their furry family members. Banfield Pet Hospital, located in Mt. Prospect, IL, stands as a well-established and highly-regarded option for comprehensive animal care. As both a veterinarian and an animal hospital, this facility provides a wide array of services designed to meet the needs of pets at every life stage, from playful puppies to beloved seniors. The hospital's approach to pet care is rooted in a preventive philosophy, aiming to keep pets healthy and catch potential issues before they become serious. What truly sets this location apart is its dedicated and friendly staff, who prioritize building a personal connection with every client and their pet. As one long-time customer noted, the staff consistently greets them by name, and most importantly, they remember their dog’s name, creating a welcoming and familiar atmosphere that makes every visit feel like a return to a trusted friend. This focus on building relationships and showing genuine compassion is a hallmark of the Mt. Prospect team. The hospital's commitment to detailed, thorough care ensures that pet owners feel confident and well-informed about the health of their animals, making Banfield Pet Hospital a staple in the local pet community. This commitment to care and building trust is why some clients, even after moving away, continue to travel significant distances to bring their pets to this specific location, a testament to the high level of service and personal attention they receive.
Banfield Pet Hospital in Mt. Prospect, IL, is conveniently situated at 101 E Euclid Ave, making it easily accessible for residents throughout the northwest suburbs. The clinic's location provides a practical and straightforward destination for pet owners in Mt. Prospect and surrounding communities such as Arlington Heights, Des Plaines, and Rolling Meadows. One of the key benefits for visitors is the availability of a wheelchair-accessible car park, ensuring that the facility is accommodating to clients with various mobility needs. This thoughtful feature reflects the hospital's commitment to being an inclusive and accessible resource for the entire community. Given the hospital's popularity and the personalized attention they provide, it is important to note that appointments are required or, at a minimum, highly recommended. This scheduling practice ensures that the veterinary team can dedicate the necessary time to each pet without rushing, allowing for a thorough and detailed examination and consultation. By planning ahead, pet owners can ensure a smooth and efficient visit, minimizing wait times and making the experience as stress-free as possible. The central and accessible location, combined with the professional approach to scheduling, contributes to the overall convenience and quality of service that Banfield Pet Hospital provides to the local Illinois community.
Banfield Pet Hospital in Mt. Prospect offers a comprehensive suite of veterinary services to care for pets throughout every stage of their life. From routine preventative measures to advanced diagnostics and surgery, the hospital is equipped to handle a wide range of health needs for cats and dogs. Their professional team works with pet owners to develop a customized plan that is best for their animal's specific health profile. The services provided are designed to be thorough and detailed, ensuring a high standard of care. Here is a list of some of the key services offered:
Comprehensive Exams: The cornerstone of their preventive care philosophy, these nose-to-tail exams help to establish a health baseline and proactively identify any changes or concerns.
Vaccinations: The hospital provides all recommended routine vaccinations to protect pets from common and serious diseases.
General Dentistry: Services include general dentistry to maintain oral health, which is critical for a pet's overall well-being. This can involve cleanings and other necessary procedures.
General Surgery: The hospital is equipped to perform various general surgical procedures, including spays and neuters, with a focus on safety and comfort for the pet.
Diagnostic Imaging: They utilize advanced technology like digital radiography (X-rays) and ultrasonography to get a detailed look at a pet’s internal health, helping to diagnose issues more accurately and efficiently.
Parasite Control: The team provides advice and products for effective parasite control, including protection from heartworm, ticks, and fleas.
End-of-Life Care: The hospital offers compassionate and supportive end-of-life care, providing guidance and comfort to pets and their owners during this difficult time.
Microchipping: As part of their commitment to pet safety, microchipping services are available to help ensure lost pets can be reunited with their families.
Behavior and Nutrition Advice: The hospital provides professional advice on pet behavior and nutrition, helping owners manage their pet's lifestyle for optimal health and happiness.
Banfield Pet Hospital has built its strong reputation on a foundation of remarkable features and highlights that consistently impress its clients. These are the elements that create a memorable and trustworthy experience for local pet owners.
Deeply Caring and Professional Staff: The reviews highlight the staff's kindness, friendliness, and thoroughness. Team members like Lilly and Hans are singled out for their wonderful attitudes, detailed explanations, and ability to make both pets and owners feel comfortable and valued. They consistently remember client and pet names, building a strong, personal connection.
Long-Term Client Loyalty: The most compelling highlight is the profound loyalty of their clientele. As one customer noted, their dog has been seen at this Banfield location for over 12 years. Another client even travels 40 minutes to return to this specific hospital, citing the fantastic staff as the reason. This level of dedication is a testament to the consistent quality of care and service provided.
Focus on Senior Pet Care: The hospital's expertise in handling senior pets is a significant feature. One client credits the team's opinions and treatment plans for their 15-year-old dog’s longevity, underscoring the value of their thorough and compassionate geriatric care.
Detailed and Thorough Communication: The staff, including doctors and technicians, are praised for taking the time to explain everything in detail, ensuring that pet owners are well-informed about their animal's condition and the recommended course of treatment. This transparent communication builds trust and empowers owners.
Inclusivity: As an LGBTQ+ friendly business, Banfield Pet Hospital fosters a welcoming and safe environment for all members of the community, ensuring that everyone feels respected and comfortable when seeking care for their pets.
For more information or to schedule an appointment for your pet, please use the following contact details.
Address: 101 E Euclid Ave, Mt Prospect, IL 60056, USA
Phone: (847) 870-9681
What makes Banfield Pet Hospital in Mt. Prospect a genuinely worthwhile choice for pet owners in Illinois is the perfect synergy of professional excellence and compassionate human-animal connection. This is a place where veterinary care extends beyond medical procedures to include personal relationships. The fact that customers, even those who have moved away, are willing to travel a significant distance to continue bringing their pets here speaks volumes. It's not just about the services offered, but about the trust and comfort that the staff, from the front desk to the veterinarians, build with their clients. The team’s ability to remember specific pets and their owners by name creates a level of comfort and familiarity that is often difficult to find in larger, more corporate settings. Furthermore, their expertise in providing comprehensive care, particularly for senior pets, gives owners confidence that their aging companions are receiving the best possible treatment. The combination of modern diagnostics, preventative care plans, and a consistently kind and thorough staff, including individuals like Hans and Lilly who make a lasting impression, creates an environment where pets are not just patients, but valued members of a community. Choosing Banfield Pet Hospital in Mt. Prospect means selecting a partner in your pet's health journey who is dedicated, knowledgeable, and genuinely invested in the well-being and happiness of your animal.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
101 E Euclid Ave, Mt Prospect, IL 60056, USA
Banfield Pet Hospital Reviews
planquestionsdeskpriceopinionunderstandingphonesnamecashierdental cleaning
★ 5★ 4★ 3★ 2★ 1Wednesday, July 2, 2025 I had gone to Banfield in Mt. Prospect to get my 15 year-old dog, his Simparica Trio for Protection from heart worm, ticks and fleas. I was greeted by Lilly, who said she had just begun not too long ago at Banfield. Lilly was wonderful! She was very helpful, friendly, thorough, and kind. My dog has been seen at Banfield for 12+ years. I am very pleased with everything. Staff always greets me by name and also my dog by name. The doctors have always shown the kindness of compassion and are very thorough and detailed in all they do. I think that’s why my dog is still here after 15 years because I value their opinion and how to best treat and help my senior dog.
July 06 · Debbie KiddThis place is the best. I moved away 40 mins and still come back here for my dog to see the staff here. Hans is fantastic as well as are the others. He is super knowledgeable, always friendly and upbeat and takes his time to explain things in detail. He remembers my dogs names and knows us on the phone too. The only place we’ll come.
July 22 · Ilana SalesI had been taking my dog to Banfield for a few years. At first, it seemed like a good clinic when she just needed checkups and dental care, but we have had some bad experiences recently. A few months ago, my now almost 5 year old dog suddenly experienced rapid significant weight gain and had red eyes. I brought my dog in a few times for blood work and to express my concerns. The blood work did not reveal anything concerning. I was still concerned since this was not normal and my dog was hungrier and thirstier than usual. Her red eyes did not get better either. My concerns were dismissed by the clinic and I was ultimately told her weight gain was due to eating floor scraps - we do not feed our dog scraps and she was not getting extra food. I took my dog to another vet and they immediately diagnosed her correctly with SARDs. Shortly after, she lost her vision. The weight gain was a side effect and not due to anything we did wrong. I will no longer be taking my dog to Banfield after several bad experiences. They did not listen or try to figure out the root cause of my dog’s symptoms.
March 01 · Alyssa GlennonI was pretty frustrated that my pet’s tooth cleaning took nearly 10 hours, and I didn’t get any updates throughout the day. When I finally got to talk to Hans, I shared my concerns and asked a lot of questions, and he took the time to explain everything thoroughly. He was incredibly patient, kind, and professional, which really helped ease my frustration. I truly appreciate the way he handled the situation—thank you, Hans, for making a tough experience much better!
March 01 · Jay MoonBanesfield hospital has always been awesome!!The staff is great I'm so amazed how they care today lou was fabulous I had mu appt mixed up but he was able to take care of me jill the tech is great with my cats spirit and tink I love you guys zack the cashier was courteous his customer is great love you guys definitely would recommend you ❤️ 💙
August 11 · Helene Rodriguez
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