Oak Hill Veterinary Care & Pet Resort Introduce
For pet owners across the beautiful Commonwealth of Virginia, finding a veterinary practice that combines cutting-edge medical care with genuine compassion is a top priority. When our cherished animal companions need attention, whether for a routine check-up or an unexpected emergency, we seek a place where they are treated not just as patients, but as beloved family members. This is precisely the philosophy embraced by Oak Hill Veterinary Care & Pet Resort in Madison Heights, Virginia. This article is designed to provide a clear, engaging, and informative overview of this exceptional local establishment, helping residents understand its unique blend of veterinary services and luxury pet accommodations, and why it's a trusted choice for pet care in the region.
Oak Hill Veterinary Care & Pet Resort stands out as a comprehensive pet care paradise, uniquely combining a state-of-the-art veterinary facility with a luxurious pet resort, all on 7 beautiful acres in Madison Heights. This dual-purpose establishment is truly a dream come true for pet parents who desire the utmost in care, convenience, and comfort for their furry family members. Their commitment stems from the understanding that pets are integral parts of our lives, bringing immense joy and companionship. This deeply held belief guides every aspect of their operations, ensuring that every animal receives individualized attention, whether they are visiting for a health concern, a spa day, or an extended stay in the resort.
The facility was created by their lead veterinarian and owner, Dr. Shella Baker, who was born and raised in Amherst County. She designed Oak Hill with her own pets in mind, ensuring that every service and amenity meets the high standards she sets for her personal "fur family." This personal dedication translates into a professional yet incredibly warm and attentive environment that is consistently praised by clients.
Choosing the right place for your pet’s care is a significant decision. As one emotional client shared after an emergency visit, "I knew my Furkid was in the best hands possible. The staff is ALL just wonderful!" This sentiment, echoed by others who praise the "attentive and professional staff" and the "kindness, compassion, & understanding," highlights the exceptional level of care and empathy you can expect. In the following sections, we will delve into what makes Oak Hill Veterinary Care & Pet Resort a highly recommended option for pet owners in Virginia. We'll explore its convenient location and accessibility, detail the wide array of services provided (both veterinary and resort-based), highlight the standout features that set them apart, and provide all the necessary contact information. Our goal is to equip you with the insights needed to confidently choose Oak Hill for your cherished companion's healthcare and lodging needs.
Oak Hill Veterinary Care & Pet Resort is strategically located at 120 Dillard Rd, Madison Heights, VA 24572, USA. This accessible address places it conveniently within Madison Heights, making it an ideal destination for pet owners residing not only in Madison Heights itself but also in the broader Lynchburg and Amherst County areas of Virginia. Dillard Road provides straightforward access, ensuring that the facility is easy to find for both first-time visitors and regular clients, whether they are coming from within the town or from surrounding communities.
The location on a sizable property (7 acres) allows for expansive play yards for dogs in the resort, contributing to a more natural and enjoyable experience for pets. Its setting away from overly congested areas can also reduce stress for anxious animals during their commute. Ample parking is a given at a facility of this scale, ensuring that arrivals and departures are smooth and hassle-free for pet owners. The accessibility of Oak Hill Veterinary Care & Pet Resort underscores their commitment to serving a wide demographic of pet owners across Virginia, providing a convenient and stress-free solution for both veterinary needs and pet lodging.
Oak Hill Veterinary Care & Pet Resort offers a comprehensive and integrated suite of services, uniquely combining top-tier veterinary care with luxury pet resort amenities. This dual focus ensures that pets receive exceptional medical attention alongside comfortable and engaging boarding and daycare options. Their services include:
Veterinary Services:
Preventative & Wellness Care: Comprehensive wellness programs, including routine check-ups, tailored vaccination protocols (e.g., rabies, distemper/parvo, Bordetella), parasite prevention and control, and individualized health plans considering breed, age, and genetics.
Advanced Diagnostics: Equipped with an in-house laboratory for speedy bloodwork, urinalysis, and other tests, as well as digital radiology (X-rays) and ultrasound for thorough internal assessments. They also partner with outside labs for a full spectrum of diagnostic information.
Surgery: Skilled doctors perform a wide range of surgical procedures, including spay/neuter, soft tissue surgeries, minor orthopedic repairs, and emergency surgeries. They utilize state-of-the-art monitoring equipment and provide individualized anesthetic protocols, postoperative warming cages, cushioned recovery areas, and adequate pain medications.
Dental Care: A dedicated dental suite offers professional ultrasonic cleaning for pets' entire smiles. When necessary, dental extractions are performed to relieve pain and promote long-term health, with careful monitoring post-op.
Nutritional Counseling: Experienced team provides individualized nutritional consultations, helping owners understand dietary needs for their pet's breed, age, and condition, including caloric and nutrient breakdowns and prescription diet options for various health issues (e.g., weight control, kidney disease, allergies).
Microchipping: Services to microchip pets, enhancing their chances of identification and return if they get lost.
Pet Resort Services:
Luxury Dog Boarding: Deluxe, climate-controlled accommodations with raised cots and fluffy bedding, natural sunlight, air filtration/purification systems, and routine wellness checks. Customizable activity packages ensure dogs stay entertained with fun and games, love and snuggles, splash pools, and tasty treats.
Cozy Cat Boarding: Cats enjoy comfortable and private "cat cottages" separated from dogs, offering plenty of space, and even a TV tuned to nature shows.
Dog Daycare: Veterinarian-supervised dog daycare featuring acres of beautiful play space, promoting social interaction, exercise, and mental enrichment. Designed to prevent boredom and destructive behaviors.
Dog Bathing & Spa: A new bathing salon offers luxurious bubble baths, nail care, and doggie facials for a pampered spa day.
Oak Hill Veterinary Care & Pet Resort stands out as a premier destination for pet care in Virginia due to a variety of exceptional features and highlights, often praised by its discerning clientele:
Integrated Veterinary and Resort Care: One of its most distinctive features is the seamless integration of a full-service veterinary clinic with a luxury pet resort. This means pets staying for boarding or daycare have veterinarians right on-site, offering immediate access to medical attention if needed, and allowing for elective procedures during boarding stays for a safe and quiet recovery.
Highly Professional and Attentive Staff: Consistently highlighted in reviews, the staff are described as "very attentive and professional," "kind, compassionate, & understanding," and "just wonderful." Their genuine care and positive attitude towards pets, even highly strung ones like a Border Collie, create a comforting and trusting environment.
Compassionate Veterinarians: Dr. Jessica Higginbotham is specifically praised for her "lovely manner," quick and precise work, and willingness to discuss treatment options openly. Her "genuine happy attitude toward my pet" and even willingness to "have a play before the consult" exemplify the clinic's caring approach.
State-of-the-Art and Clean Facilities: Clients note the "very clean and pleasant surgery" and a "spacious waiting room giving clients the ability to separate their pet if need be." The facility is newly renovated and equipped with advanced technology for diagnostics and surgery.
Emergency Appointment Availability: A significant comfort to many pet owners is the clinic's willingness to "take on emergency appointments," providing crucial help when other clinics might not. This demonstrates their commitment to being there for pet owners in times of high stress and emotion.
Convenient Payment Options: The option to "pay for the treatment in the consulting room rather than struggling at the front desk" enhances the client experience, particularly after an emotional visit.
Luxurious Pet Resort Amenities: The resort side offers climate-controlled accommodations, expansive play yards, and advanced air filtration systems. Special activity packages cater to different personalities (from cuddles to splash pools), and amenities exist for puppies, seniors, and pets with special medical needs.
Owner-Operated with a Personal Touch: Founded by lead veterinarian Dr. Shella Baker with her own pets in mind, the resort is designed to meet high personal standards, ensuring a truly dedicated and thoughtful approach to pet care.
For appointments, inquiries about services, or to book a stay at the pet resort, please use the following contact information for Oak Hill Veterinary Care & Pet Resort:
Address: 120 Dillard Rd, Madison Heights, VA 24572, USA
Phone: (434) 218-7070
Mobile Phone: +1 434-218-7070
It is always highly recommended to call the facility directly to schedule veterinary appointments or to book resort stays. For veterinary needs, calling ahead ensures that the staff can prepare for your visit, provide any necessary pre-appointment instructions, and manage urgent cases efficiently. For resort services, booking in advance, especially during peak seasons, is advisable to secure your pet’s luxurious stay. The friendly and professional staff will be happy to assist with all your queries and ensure a smooth experience for you and your beloved companion.
For pet owners in Madison Heights, Virginia, and the wider surrounding communities, Oak Hill Veterinary Care & Pet Resort presents an unparalleled solution for all their pet care needs. This establishment uniquely blends the highest standards of veterinary medicine with the comforts and engaging environment of a luxury pet resort, creating a truly comprehensive and convenient service hub for animal companions. The heartfelt testimonials from local clients consistently highlight the clinic's commitment to compassionate care, professional expertise, and a genuinely friendly atmosphere.
The ability to handle everything from routine wellness checks and complex surgeries to offering comfortable boarding, engaging daycare, and even spa services, all under one roof, makes Oak Hill an incredibly practical and reassuring choice. The staff's attentive, understanding, and highly skilled approach, particularly noted in handling emotional emergency visits or highly strung pets, provides immense comfort to pet owners. Knowing that your "Furkid" is in the "best hands possible" and that the clinic is willing to take on emergency appointments, when many others do not, instills a profound sense of trust and security.
Furthermore, the thoughtfully designed facilities, including a spacious waiting room allowing for pet separation, clean surgery areas, and convenient in-room payment options, contribute to a stress-free and positive experience for both pets and their owners. The resort aspect, with its beautiful acreage, climate-controlled accommodations, and customized activity packages, ensures that even when you're away, your pet is enjoying a vacation of their own, supervised by veterinary professionals. For any Virginia resident seeking a partner who offers holistic care for their pet's health and happiness, combining medical excellence with a deeply caring ethos and luxurious amenities, Oak Hill Veterinary Care & Pet Resort is undoubtedly the ideal and most suitable choice.
Oak Hill Veterinary Care & Pet Resort Photos










Oak Hill Veterinary Care & Pet Resort Location
Oak Hill Veterinary Care & Pet Resort
120 Dillard Rd, Madison Heights, VA 24572, USA
Oak Hill Veterinary Care & Pet Resort Reviews
On arrival very attentive and professional staff. A very clean and pleasant surgery with a spacious waiting room giving clients the ability to separate their pet if need be. A thorough consultation, with ability to ask questions. Dr Jessica Higginbotham had such a lovely manner towards my highly strung Border Collie. She was quick and precise and was open to discussing what would be most helpful regarding administering medications. A wonderful vet, with a genuine happy attitude toward my pet. Importantly, kind and willing to have a play before the consult. A great option to be able to pay for the treatment in the consulting room rather than struggling at the front desk. Great care given. Highly recommend this clinic.
May 31, 2025 · Danielle LaskieThis is my practice for my pets' care, & yesterday was my second "emergency" visit for a pet. I was very emotional, & the staff was kind, compassionate, & understanding. Both times, I knew my Furkid was in the best hands possible. The staff is ALL just wonderful! The kindness, compassion, & understanding of the staff & the clinic's willingness to take on emergency appointments so I can get help from a practice I know & trust, when so many other clinics have stopped giving that option, are both such a comfort.
May 29, 2025 · Michelle WestYour staff is very friendly and helpful. My dog Monty has had excellent care at your facility. The doctor that did the surgery on Monty's teeth. The technicians that assisted the doctor with giving Monty his shots. They all did a wonderful job and he did great after his treatments. Caring professional staff.
May 14, 2025 · Angela MainsDr. Baker and staff are the best. They are very professional and kind and it's a pleasure to go there especially when your pet is sick. All of my animals enjoy everyone that works there and you know they will let you know if they don't like someone I trust that instinct. We drive 45 minutes one way that tells you something. Great place🙂
Jan 25, 2025 · Michelle StrattonStaff were extremely sweet, compassionate, and understanding. Today we had to lay my sisters cat to rest and they made to process easier. They made accommodations when we had no choice, but to do it today. The room the procedure happens is very calming. Owners are able to sit on a comfortable sofa and hold their pets while they fall asleep and pass on. They also offer to take the pets into a separate room. The veterinarian that helped her explained exactly what was going to happen and anything to expect, she was so sweet to us. If any of the staff that helped us (5 woman at 4:30) read this review please know we are so thankful for your kindness. Everyone here is so kind. I recommend them to everyone.
Jun 19, 2025 · Kat Ore
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